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About Convergent Outsourcing

Michael Agruss

Written and Reviewed by Michael Agruss

  • Managing Partner and Personal Injury Lawyer at Mike Agruss Law.
  • Over 20 years of experience in Personal Injury.
  • Over 8000+ consumer rights cases settled.
  • Graduated from the University of Illinois Chicago School of Law: Juris Doctor, 2004.

Have you been dealing with what seems to be endless phone calls and harassment from Convergent Outsourcing? Learning about Convergent Outsourcing and what you can do about the harassment are the first steps toward easing your stress.

Have you been receiving collection calls and letters from Convergent Outsourcing about a debt? Is Convergent Outsourcing on your credit report? Convergent Outsourcing, formerly known as ER Solutions, is one of the leading agencies in third-party collections. They have decades of experience in obtaining debt owed to banks, retailers, utilities, cable and satellite service providers and telecommunications companies. Their website claims they use proven strategies and techniques that encourage voluntary consumer payment of debt and that they are in compliance with applicable laws, regulations, and client policies. Some consumers are not so happy about Convergent’s strategies.According to the Public Access to Court Electronic Records (PACER), between November 2011 and June 2015, Convergent Outsourcing was sued over 275 times. According to PACER, ER Solutions has been sued about 260 times. “PACER is an electronic public access service that allows users to obtain case and docket information online from federal appellate, district, and bankruptcy courts, and the PACER Case Locator.”

It does not get any better for Convergent Outsourcing on the Better Business Bureau, either.  According to the BBB, in the 3 years prior to June 2015, Convergent Outsourcing had about 1121 BBB complaints. Wow! That’s about a complaint a day for three years against Convergent Outsourcing on the BBB’s website alone.

If Convergent is calling you, sending you bills, or put a negative mark on your credit report, you may be wondering what to do next. Regardless of whether or not you owe a debt, you have rights. Gaining knowledge of your legal rights will help you to fight back against stressful debt collection agencies. Do not let collection agencies ruin your credit report or force you into payments plans without first knowing your rights under the law.

Receiving multiple phone calls from unknown phone numbers can be one of the most stressful experiences. When you have to deal with a company like Convergent Outsourcing, the best way to get your life back to normal is to hire the services of a skilled consumer rights’ attorney. A skilled attorney can inform you of your rights and create an effective plan of action to deal with your situation so your life returns too normal. Mike Agruss Law, is here to give power back to consumers.

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