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Marcus by Goldman Sachs

Michael Agruss

Written and Reviewed by Michael Agruss

  • Managing Partner and Personal Injury Lawyer at Mike Agruss Law.
  • Over 20 years of experience in Personal Injury.
  • Over 8000+ consumer rights cases settled.
  • Graduated from the University of Illinois Chicago School of Law: Juris Doctor, 2004.


Creditors like Marcus by Goldman Sachs cannot harass you over a debt. You have rights under the law, and we will stop the harassment once and for all.

THE BEST PART IS…

If Marcus by Goldman Sachs violated the law, you may be entitled to money damages and Marcus by Goldman Sachs will pay our fees and costs. You won’t owe us a dime for our services. Plus, some of our clients also receive debt relief and cleaned-up credit reports. You have nothing to lose! Call us today at 888-572-0176 for a free consultation.

Who is Marcus by Goldman Sachs?

Marcus by Goldman Sachs, a subsidiary of “The Goldman Sachs Group Inc.”, is a loan and wealth management service based in Draper, Utah. It has been accredited by the Better Business Bureau (BBB) since 2018.

Marcus by Goldman Sachs offers home improvement loans, unsecured loans, installment loans, and debt/credit card consolidation.

Marcus by Goldman Sachs’ Address, Phone Number, and Contact Information

Marcus by Goldman Sachs is located at 11850 South Election Road, Draper, UT 84020. The main telephone number is 844-627-2871 and the main website is www.marcus.com/

Marcus by Goldman Sachs Lawsuits

If you want to know just how unhappy consumers are with consumer banking, take a look at the number of complaints consumers have made online. Nowadays, most original creditors, credit card companies, etc. have arbitration clauses, which means that if you have a complaint against that company, you must file your claim in arbitration. Arbitration limits discovery, is not public, has a limited appellate process, and, most importantly, is funded primarily by the banks and big businesses. While it can be difficult to get a fair chance in arbitration, the good news is we have filed hundreds of credit harassment cases in arbitration, and we know how to aggressively fight these cases against the big banks and businesses even when arbitration is necessary.

Marcus by Goldman Sachs Complaints

The Telephone Consumer Protection Act (TCPA) protects you from robocalls, which are those annoying, automated, recorded calls that computers make all day long. You can tell it’s a robocall because either no one responds on the other end of the line, or there is a delay when you pick up the phone before a live person responds. You can receive $500 per call if Marcus by Goldman Sachs violates the TCPA. Have you received a message from this agency that sounds pre-recorded or cut-off at the beginning or end? These are tell-tale signs that the message is pre-recorded, and if you have these messages on your cell phone, you may have a TCPA case against the agency.

The Electronic Fund Transfer Act (EFTA) protects electronic payments that are deducted from bank accounts. If Marcus by Goldman Sachs took unauthorized deductions from your bank account, you may have an EFTA claim against the agency. Marcus by Goldman Sachs, like most collection agencies, wants to set up recurring payments from consumers; imagine how much money it can earn if hundreds, even thousands, of consumers electronically pay them $50 – $100 or more per month. If you agreed to this type of reoccurring payment, the agency must follow certain steps to comply with the EFTA. Did Marcus by Goldman Sachs continue to take electronic payments after you told them to stop? Did they take more money from your checking account than you agreed to?  If so, we can discuss your rights and a potential case under the EFTA.

The Fair Credit Reporting Act (FCRA) works to ensure that no information reported to your credit report is false. In essence, it gives you the right to dispute those inaccuracies that you find on your credit report. We’ve handled many cases in which a debt collection agency reported debt on a consumer’s credit report to obtain leverage over the consumer. If Marcus by Goldman Sachs is on your credit report, they may tell you that they’ll remove the debt from your credit report if you pay it; this is commonly known as “pay for delete.” If the original creditor is on your report rather than the debt collector, and you pay off the debt, both entities should accurately report this on your credit report. 

Several states also have laws to provide their citizens an additional layer of protection. For example, if you live in California, Florida, Michigan, Montana, North Carolina, Pennsylvania, Texas, or Wisconsin, you may be able to add a state-law claim to your federal law claim above.  North Carolina, for example, has one of the most consumer-friendly statutes in the country: if you live in NC and are harassed over a debt, you may receive $500 – $4,000 in damages per violation. We work with a local counsel in NC and our NC clients have received some great results in debt collection harassment cases. If you live in North Carolina and are being harassed by a debt collector, you have the leverage to obtain a great settlement.

How do we Use the Law to Help You?

We will use state and federal laws to immediately stop Marcus by Goldman Sachs’s debt collection. We will send a cease-and-desist letter to stop the harassment today, and if Marcus by Goldman Sachs violates the FDCPA, EFTA, FCRA, or any state law, you may be entitled to money damages. For example, under the FDCPA, you may receive up to $1,000 in damages plus actual damages. The FDCPA also has a fee-shift provision, which means the debt collector will pay your attorneys’ fees and costs. If you have a TCPA case against the agency, we will handle it based on a contingency fee and you won’t pay us a dime unless you win.

THAT’S NOT ALL…

We have helped thousands of consumers stop phone calls.  We know how to stop the harassment and get you money damages. Once again: you will not pay us a dime for our services. We will help you based on a fee-shift provision and/or contingency fee, and the debt collector will pay your attorneys’ fees and costs.

What if Marcus by Goldman Sachs is on My Credit Report?

Based on our experience, some debt collectors may credit-report, which means one may mark your credit report with the debt they are trying to collect. In addition to or instead of the debt collector, the original creditor may also be on your credit report in a separate entry, and it’s important to properly identify these entities because you will want both to update your credit report if or when you pay off the debt. 

THE GOOD NEWS IS…

If Marcus by Goldman Sachs is on your credit report, we can help you dispute it. Mistakes on your credit report can be very costly: along with causing you to pay higher interest rates, you may be denied credit, insurance, a rental home, a loan, or even a job because of these mistakes. Some mistakes may include someone else’s information on your credit report, inaccurate public records, stale collection accounts, or even being a victim of identity theft. If you have a mistake on your credit report, there is a process to dispute it, and my office will help you obtain your credit report and dispute any inaccurate information.

REMEMBER…

If a credit reporting agency violates its obligations under the Fair Credit Reporting Act (FCRA), you may be entitled to statutory damages up to $1,000, and the credit reporting agency will be required to fix the error. The FCRA also has a fee-shift provision, which means the credit reporting agency will pay your attorneys’ fees and costs. You won’t owe us a dime for our services. We have helped hundreds of consumers fix inaccurate information on their credit reports, and we’re ready to help you, too.

Complaints against Marcus by Goldman Sachs

If you’re on this page, chances are you are just like the hundreds of consumers out there being harassed by Marcus by Goldman Sachs. Here are some of the BBB reviews and complaints against Marcus by Goldman Sachs:

  1. “Opened an account with Marcus by Goldman Sachs savings with a significant amount in it. They locked it. They refuse to discuss why or provide a direct line to their security department. Also after two hours on the phone with them they hung up. So they have essentially kidnapped a large sum of money without explanation.”
  2. “My savings account was locked shortly after I created it online and funded it, without prior notice because I funded the account from my trust account. The saving agreement does not restrict transferring money to Marcus saving accounts from other bank saving accounts named as trusts. I and my wife are the trustees of our trusts which is part of our estate planning. Marcus by Goldman Sachs put a lock on our account for no reason and they say they have to return the money to our original account but will take a few days to do. In the meantime I cannot see the account or do anything in it.”
  3. “I recently opened an account with Marcus and had funds transferred from my (personal) local bank to the Marcus savings account. The account was locked after the second transfer, and I have been unable to get Marcus to lift the lock in spite of several phone calls. I provided them with all the information requested, and even agreed to send them my bank statement from my local bank, but Marcus does not lift the lock and does not tell me when they are going to lift it. I have substantial deposits in the account and they are essentially keeping them and myself hostage for no legitimate reason.”

What Our Clients Say About Us

Mike Agruss Law has over 1,000 outstanding client reviews on our website, an A+ BBB rating, and over 135 five-star reviews on Google. Here’s what some of our clients have to say about us:

“Michael Agruss handled two settlements for me with great results and he handled them quickly. He also settled my sister’s case quickly and now her debt is clear. I highly recommend Michael.”

“Mike Agruss Law was very helpful, they helped me solved my case regarding the unwanted calls. I would highly recommend them. Thank you very much Mike Agruss!”

“Mike Agruss Law was very helpful to me and my veteran father! We were harassed daily and even called names for a loan that was worthless! Agruss stepped in and not only did they stop harassing, they stopped calling altogether!! He even settled it so I was paid back for the problems they caused!”

Can Marcus by Goldman Sachs Sue Me?

Yes, Marcus by Goldman Sachs can sue you. Marcus by Goldman Sachs can hire a lawyer to file a breach of contract lawsuit against you for the underlying debt, fees, and costs. If you’ve been sued by Marcus by Goldman Sachs, do not ignore the lawsuit; you may have defenses. If you ignore the lawsuit, the default will be entered and the agency may seek to garnish your wages. If you receive notice of a lawsuit, contact an experienced attorney as soon as possible, even if you intend to represent yourself pro se. If Marcus by Goldman Sachs has threatened to sue you, contact Mike Agruss Law as soon as possible; we’re here to help.

Can Marcus by Goldman Sachs Garnish My Wages?

Yes, if Marcus by Goldman Sachs has a judgment entered against you. If Marcus by Goldman Sachs is currently garnishing your wages or threatening to do so, contact our office as soon as possible.

Marcus by Goldman Sachs Settlement

If you want to settle a debt with Marcus by Goldman Sachs, ask yourself these questions first:

  1. Do I really owe this debt?
  2. Is this debt within the statute of limitations?
  3. Is this debt on my credit report?
  4. If I pay this debt, will Marcus by Goldman Sachs remove it from my credit report?
  5. If I pay this debt, will the third-party debt collector remove it from my credit report?
  6. If I pay this debt, will I receive written confirmation from Marcus by Goldman Sachs confirming the payment and settlement terms?

These are not the only things to consider when dealing with debt collectors. We are here to help you answer the questions above, and much more. Whether it’s harassment, settlement, pay-for-delete, consumer banking, or any other legal issue with Marcus by Goldman Sachs, we at Mike Agruss Law are here to help you.

Top Debt Collection Violations

Debt collection laws provided a laundry list of what collectors can and cannot do while collecting a debt. Based on our years of experience handling thousands of debt collection harassment cases, here’s what collection agencies most often do to violate the law. 

  1. Called you about a debt you do not owe.
  2. Called you at work after you told them you cannot receive calls at work.
  3. Left you a message without identifying the company’s name.
  4. Left you a message without disclosing that the call is from a debt collector.
  5. Called third parties (family, friends, coworkers, or neighbors) even though the collection agency knows your contact information.
  6. Disclosed to a third party (family, friends, coworkers, or neighbors) that you owe a debt.
  7. Contacted you after you said stop calling.
  8. Threatened you with legal action (such as a lawsuit or wage garnishment).
  9. Called you before 8:00 AM or after 9:00 PM.
  10. Continued to call you after you have told the collector you cannot pay the debt.
  11. Communicated (phone or letter) with you after you filed for bankruptcy.
  12. Failed to mark the debt on your credit report as disputed after you disputed the debt.

Frequently Asked Questions

  1. Do I have to pay your fees and costs for helping me with my consumer rights case? No. We handle consumer rights cases based on a fee-shift provision and/or a contingency fee. That means either the other side pays your fees and costs, or we take a percentage of your recovery. Whether it’s a fee-shift case or a contingency-fee case, we don’t get paid unless you get paid, and you’ll never owe us a penny for our time.

  2. What are the damages under the Telephone Consumer Protection Act? You can get $500 per robocall, or $1,500 per robocall if the robocalls were willful. In any type of settlement, oftentimes Defendants pay much less than $500 per call. However, if there are 50 calls at issue, even at $250 per call, your case could settle for $12,500.00.

  3. Are there state laws that protect me from original creditors? Yes! Several states also have laws that provide their citizens an additional layer of protection. For example, if you live in California, Connecticut, Florida, Kansas, Massachusetts, Michigan, Missouri, Montana, North Carolina, Nevada, Oklahoma, Pennsylvania, Texas, and Wisconsin, you have additional state-law rights.

  4. What type of debt is covered under state laws that protect me from original creditors? Only consumer debt, such as personal, family, and household debts. For example, the money you owe on a personal credit card, an auto loan, a medical bill, or a utility bill. State laws usually do not cover debts you incurred to run a business, or debts regarding unpaid taxes, or traffic tickets.

  5. Does the Fair Debt Collection Practices Act apply to banks or credit card companies? No. Only third-party debt collectors are bound by the FDCPA. That is, original creditors, such as credit card companies and banks, are not bound by the FDCPA.

  6. Are mistakes on credit reports common? Yes! Are you one of the 40 million Americans that have a mistake on their credit report? Mistakes on your credit report can be very costly. Along with causing you to pay higher interest rates, you may be denied credit, insurance, a rental home, a loan, or even a job because of these mistakes. Some mistakes may include someone else’s information on your credit report, inaccurate public records, stale collection accounts, or maybe you were a victim of identity theft.

  7. What do I do if I have a mistake on my credit report? If you have a mistake on your credit report, there is a process to dispute them. My office will help you pull your credit report and dispute any inaccurate information. If a credit reporting agency violates its obligations under the Fair Credit Reporting Act (“FCRA”), you may be entitled to statutory damages up to $1,000.00, plus the credit reporting agency will be required to fix the error. The FCRA also has a fee-shift provision. This means, the credit reporting agency pays your attorney’s fees and costs. Therefore, you will not pay me a penny for my time. To speed up the process, please get a free copy of your credit report at www.annualcreditreport.com. You can also learn more about the FCRA and your rights at http://www.agrussconsumerlaw.com/practices/common-credit-report-errors/.

Share Your Complaints Against Marcus by Goldman Sachs Below

We encourage you to post your complaints about Marcus by Goldman Sachs. Sharing your complaints against this agency can help other consumers understand what to do when this company starts calling. Sharing your experience may help someone else!

HERE’S THE DEAL!

If you are being harassed by Marcus by Goldman Sachs over a debt, you may be entitled to money damages – up to $1,000 for harassment, and $500 – $1,500 for illegal robocalls. Under state and federal laws, we will help you based on a fee-shift provision and/or contingency fee, which means the debt collector pays your attorneys’ fees and costs. You won’t owe us a dime for our services. We have settled thousands of debt collection harassment cases, and we’re prepared to help you, too. Contact Mike Agruss Law at 888-572-0176 to stop the harassment once and for all.

Submitted Comments

Renee
3 years ago
GSachs won't refund $ a online gambling site refused to send my winnings. Instead, they tacked the 1800. Amount to my balance, so now I owe them the same amount the gambling site stole. Unbelievable!
Gabriel
3 years ago
Have a pending lawsuit from Goldman Sachs
teresa
3 years ago
Keeps LOCKING me out of my account even AFTER I'VE VERIFIED MY IDENTITY! KEEPS MY MONEY. CUSTOMER SRVICE REFUSES TO EVER HELP! MY MONEY, THAT I NEED FOR EMERGENCY SURGERY, IS BEING LOCKED AWAY FROM ME BY Marcus By Goldman Sachs! Do NOT contact me with SPAM!
Michael Agruss
3 years ago
Hi Teresa. I'm sorry to hear that your money is being held from you when you need it for emergency surgery. Have you attempted to call them and work through this, or is this totally online? I won't spam you with any information, instead feel free to contact me if you'd like assistance. Thanks, Mike
Michael Agruss
3 years ago
Hi Gabriel. Do you need assistance in dealing with Goldman Sachs? If so, give me a call. I would be happy to discuss this with you. Thanks, Mike
Michael Agruss
3 years ago
Hi Renee. I'm sure it is very frustrating to deal with this issue. If you need help in attempting to get this resolved, give my office a call. Thanks, Mike
ameet
2 years ago
Goldman Sachs is suing me for $19000 for a loan that I defaulted on in 2017.
Michael Agruss
2 years ago
Hi Ameet. If you would like to speak about the loan you had with Goldman Sachs in 2017, give me a call at 888 572 0176. We can have a free, no-obligation consultation. I look forward to speaking with you. Thanks, Mike
Catherine
2 years ago
There was a loan in 2018 that was not fully paid now threading to sue or it goubg into collections after thisonh I don't need
robbie
2 years ago
I had a credit card with Capitol One. I had Netflix tied to it and it was set up to auto payment. Netflix sent me a notice saying my card expired. Set up to a new card right away not thinking about it. A few months later my credit score had dropped by 60 points. On the credit report a number was provided. Called and was told Marcus had bought the credit card from Capitol One. I didn't receive a signal email, piece of mail nor phone call. They said they had an old address they were sending the mail too. I then gave them the right email, phone number and mailing address. The original balance was 29 dollars that the card had on it. I said ok, I am more than willing to pay any charge I used on the card plus interest. Paid them 60 dollars, and asked if they would please take off any late charges so we can start on the right foot. Three weeks later the only email I received was a new charge saying the account is past due. I received no statement, phone call or email about the dispute or account. Tried logging onto their account several times through the month to see any type of information about the account. When creating an account website goes to a spinning wheel and freezes every time. Called again and was told too bad you are now accruing 50 to 70 dollars of new fees in that period was then hung up on when asking to send anything such as a statement, phone call or any documentation of the account. I am not sure how it's even remotely legal for Capitol One to sell my information to a new company that I singed zero contracts with nor did I give any consent to the company having my social security number or any personal information. They have sent me zero information and are now tacking on massive fees for a balance I already paid. Zero Emails, zero phone calls, zero letters. Absolutely no way to log into their website because it's not working. FRAUD!!!!!
Michael Agruss
2 years ago
Hi Catherine. I would like to talk this over with you and see what options you have in dealing with this. Please reach out to my office at 312 300 5996. Thanks so much, Mike
Michael Agruss
2 years ago
Hello Robbie. This certainly sounds suspicious and frustrating. I'd like to speak with you to get more details about this and see what your next steps should be. Please feel free to contact me at 312 300 5996, but I will be contacting you as well. Thanks, Mike
Erin
1 year ago
I have a summons from Goldman Sachs for a 6 year old debt
Matt
12 months ago
I opened an account with Marcus by Goldman Sachs savings with a significant amount in it. They locked it. They refuse to discuss why or provide a direct line to their security department. Also after two hours on the phone with them they hung up. So they have essentially kidnapped a large sum of money without explanation. Attempted to close account 3x now, have been hung up on 3x, talked to a bunch of different people. Account is currently in a locked status and they said they would review and send a check. Am I able to sue for anything more than 1000K, ie emotional distress
Sara
10 months ago
Goldman Sachs had papers served to me saying \"You have been sued\" Any help would be appreciated
Steven
9 months ago
I applied for a GM card with their website but it constantly crashed and would not load pages so I stopped trying. Today I was notified that they opened an account on my credit report which dropped my account 12 points. When I called they stated that my application was closed since I never completed it so there for they illegally opened an account on my credit report and I never authorized them to run my credit report since their website stated that they would not do so. So I have an account opened on my credit fil with them that I did NOT authorize them do. Any legal recourse on this? I feel that they should have to pay me for illegally doing credit card fraud and causing my score to dip below an 800 for the first time in years.
PRITAM
7 months ago
My Marcus Savings account is locked by Marcus when I tried to transfer the whole amount. They said, I am supposed to receive a affidavit instruction from Marcus. I am waited for more that 10 business days. I can\'t hold my patience anymore. I saved that money in one year and I am not sure how can I get it.
Aurelio Alfredo
5 months ago
I have a situation that I belive is going to become a problem. I opened a High Yield Savings account with Goldman Sachs Marcus and I made a couple of wire transfers with no problem, but after that, I tried again to withdraw money and I couldn\'t they said they have to send me an affidavit to confirm that it is really me who is trying to get the funds. I am waiting to get by mail the documents they told me I have to sign and send back, but from what I have been reading is something that they do as their normal practice, could you please give me your experience and how do I have to proceed. Thank you

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