Stop Genesys National Recovery Debt Harassment

Does the FDCPA covers or is there any protection from debt collectors in Puerto Rico?

I have problems with hcoa fitness, and I have proof about their fraud. I would like to speak with you for more details, thanks

I receive multiple calls from them threatening to stop my paycheck, take me to court, and other things.

I have received a call from Genesys saying that i have a debt with hcoa (they already did this like 6 years ago and damaged my credit) and threatening to suit me and damage my credit again if I dont pay. Please help me.

I received a call of genesys about a debt with Lady of America that is 10 years ago and I'm very concern about it!

Genesys have been calling me and threatening to damage my credit and sue me if I dont pay a debt with HCOA. They are asking for money today. That I only have 24 hours to pay!

I read some information regarding genysis financial. I read the information the law firm had about the aproach this agency has. And I honestly feel harrassed and threaten by these people. My “debt” is for a gym subscription!

I was just looking for information about Genesys National on the internet and found this page. They have been calling me regarding a fitness club debt. Yesterday they told me that they were going to proceed to court with my case and that it could qualify for salary garnishment and that they were going to contact my employer because of the debt!

The collection agency Genesys National Recovery has been threatening me for the last few days. They are collecting a debt from the HCOA gym for a contract that I have been trying to cancel for months. They offer me payment options, I ask them for them and they refuse to tell me the options. They contradict themselves on the amount of money they claim I owe. They say they are sending me documents which I have never received. They send me a document that says I have 5 days to contact them and then they call me and tell me that I have to pay them right away because they will report it to my credit. Days later they call me saying that it is from the Department of Justice of Puerto Rico telling me that I have a claim for more than 60 days and that the amount of money I owe is more than what they had already told me. Besides that I have to pay thousands of dollars for their lawyers. This person transfers me to a representative of Genesys National Recovery. This representative named Mayra Portillo tells me to make the payment for $277.95. She then tells me that I have to sign the receipt and send it back to confirm the transfer. I called my bank and told them that I wanted to cancel this payment because the number they called me from was a fraud and that this lawyer does not exist. They told me that only the company can do this. I call the company again and tell them that I want to cancel the payment and because I have not confirmed the payment under their processes, I do not authorize the payment. The person that attends me transfers me back to the previous attorney who now tells me that he is talking to me about legal services in ponce puerto rico. I explain the situation and he tells me that there is nothing to do, that I have to talk to the gymnasium to which I respond that the same agency had already told me that the gymnasium no longer had anything to do with the case. He transfers me to a person who claims to be his manager. She first tells me that she can't cancel the payment because it doesn't exist and that I should talk to my bank. I told her that I had already spoken to my bank and they told me that they are the ones who have to cancel the payment. The person tells me that they cannot return the amount of $277.95 to which I responded that I knew the amount because she had told me that she did not see the transaction. After many attempts to cancel the person refused completely. I ask him who was the attorney I had spoken to earlier and he first tells me that he is their legal representative and then tells me that he is from the collection department to which I reply that this person impersonated the justice department to which his voice trails off and he says that he does not know about that. Then he starts telling me that they are about 20 people and that he was not going to help me.

Hello Kanisha. This sounds like Genesys National Recovery is giving you the runaround and not helping you to get this resolved. Gym memberships are often one of the hardest contracts to get out of, which you've dealt with. I would like to see how I can help you--please give me a call at 312 300 5996. Thanks, Mike

Hi Jaysha. Debt collectors are not permitted to threaten you with any type of legal action unless they absolutely intend to follow through. And they cannot disclose your debt information to others, they could be violating your rights. Let's talk more about the FDCPA and your options in dealing with Genesys National Recover. You can contact my office at 312 300 5996. Thanks, Mike

Hi Kiara. If you feel that you're being harassed by Genesys National Recovery, let's talk. The law protects you from harassment and abuse from debt collectors and I'd like to help you deal with this and get it resolved. I'm going to give you a call but you can also reach me at 312 300 5996 at your earliest convenience. Thanks, Mike

Hi Naomi. Debt collectors like to try these "hard" tactics to scare consumers into paying. The law protects you from this type of behavior and I'd be happy to discuss what your rights are. I will be in touch and look forward to speaking with you. Thanks, Mike

Hello Toahomie. While it is normal to be concerned about a debt collection call, there is no reason to get too upset about it. I am going to reach out to you to discuss your debt with Lady of America and the calls you're getting about it from Genesys National Recovery. Thanks, Mike

Hi Naomi. I would be happy to see how I can help you with this. Reach out to me at 312 300 5996. Thanks, Mike

Hi Josemarie. Threats from debt collectors violate the FDCPA and you have rights that prevent this type of behavior. Let's talk more about it when I give you a call. Thanks, Mike

Hi Miara. I would be happy to speak with you about your issues with HCOA Fitness and the fraud that you allege. Give me a call. Thanks, Mike

Hi Sacha. I'm going to give you a call so we can discuss the intricacies of the FDCPA and if they apply to debt collectors in Puerto Rico. Thanks, Mike

Hello. I\'m an attorney in Puerto Rico. I have a client being harassed by Genesys National Recovery. Do you take clients from Puerto Rico? Her situation is identical to your explanation of GNR harassment on your site. Thanks!

These people are liars, they got a weird spanish accent, like they where from colombia - venezuela or something, they call you claiming that they\'re attorneys and that they will take you to court for a debt that doesn\'t exist, they called me about 4 times yesterday asking me if i was home so they can send me court papers, they\'re a bunch of clowns and scammers

These people are liars, they got a weird spanish accent, like they where from colombia - venezuela or something, they call you claiming that they\'re attorneys and that they will take you to court for a debt that doesn\'t exist, they called me about 4 times yesterday asking me if i was home so they can send me court papers, they\'re a bunch of clowns and scammers

Hi, im in Puerto Rico, Genesys National Recovery just called my elderly mother to let her know about my debt and that they had an embargo ready for my full salary, i have received no notification either by phone or mail. What can i do?

Im receiving calls from HCOA fitness, they are screaming at me over the phone saying they will show up at my job.

Hace 10 años q llene el contrato con hcoa fitness y ahora me están amenazando con llevarme a la corte

La agencia Genesys Nacional Recovery me está haciendo llamadas y exigiéndome pagar una deduda de HCOA Fitness la cual no debo mi contrato se venció en el 2014 y ellos indican al yo no llamar para confirmar contrato ya vencido ellos siguieron cobrando.. me están amenazado! Como me pueden ayudar con esto!!

La agencia Genesys Nacional Recovery me está haciendo llamadas y exigiéndome pagar una deduda de HCOA Fitness la cual no debo mi contrato se venció en el 2014 y ellos indican al yo no llamar para confirmar contrato ya vencido ellos siguieron cobrando.. me están amenazado! Como me pueden ayudar con esto!! Soy de PR

Harassing calls from genesys recovery collector

My state is Puerto Rico but it wasn\'t listed in the drop down box. I\'m trying to get in contact with you regarding a call I got from Genesys National Recovery, first call they make and supposedly served me over the phone, could use some legal assistance. Call me anytime.

My whole family has been harassed by Genesys Recovery Inc. They have been making multiples calls per day and even providing contract and personal information to people that has not been authorized. I have tried to make multiple attempts to make a payment but every time they come with a different amount. I don\'t feel this is even real.

Genesys National Recovery has been harrasing me and my family over a debt. They have threaten me by suing me and seize my accounts. Different balances everyday, I\'m not sure what to trust anymore.

I live in Puerto Rico , HCOA fitness has done me so wrong , they kept on getting my bank card wrong for like 3 months straight just to charge me money !! I refused to pay for something they did wrong . So they send my case to genesys and now they call me 10 times a day , they have threatened me , they have told me they will come to my house , they told me that I need to pay the money the same day I told them I didn’t have it and they told me to look for it where ever or borough it from some one , they lied to me about me not having an option to pay them . They are messing up my mental health at this point

Me llamaron por una deuda de 325 dolares por una mensualidad de 21 al mes que no se pagó por 3 meses. Actualmente estoy embarazada y no puedo dejar que jueguen con mis nervios.

I HAVE RECEIVED CONSTANT CALLS AND EMAILS FOR A GYM FEE AND EVEN THREATS TO COME TO MY HOME AND EVEN LEGAL MATTERS IN COURT. IM IN PUERTO RICO

IM FROM PUERTO RICO NOT FL, DOES THE GENESYS HARRASMENT LAWSUIT COVERS PUERTO RICO?? THETY CALL ME EVERYDAY AND HARASS ME TO MAKE A PAYMENT ON THE SPOT AND MAKE THREATS TO PUT A STOP ON MY SALARY AND FILE A LAWSUIT. THEY EVEN CALLED MY MOTHER WHICH WAS MY EMERGENCY CONTACT