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Westlake Financial Services

Michael Agruss

Written and Reviewed by Michael Agruss

  • Managing Partner and Personal Injury Lawyer at Mike Agruss Law.
  • Over 20 years of experience in Personal Injury.
  • Over 8000+ consumer rights cases settled.
  • Graduated from the University of Illinois Chicago School of Law: Juris Doctor, 2004.

Are you being harassed by over a debt? Stop the debt harassment and get money, all without paying for our services. You are protected under the Fair Debt Collection Practices Act (FDCPA), whether or not you owe the debt.The FDCPA has protected consumers since 1977. This federal law protects you from unfair or abusive debt collection practices through clear rules about what debt collectors may and may not do while collecting a debt, as well as things they must do under law. is a collection agency that specializes in providing collection services for automotive loans with over 18,000 automotive dealerships throughout the United States. The company started in 1988 and employs over 1200 employees. The mailing address for the company is P.O. Box 76809, Los Angeles CA 90076. The company manages over $1.8 billion in assets for companies.According to Public Access to Court Electronic Records, has been involved in 2272 cases. The majority of these cases are bankruptcy cases, with only 44 cases being civil cases. There are only 2 open civil cases against the company.The Better Business Bureau does not accredit , but does give the business an A+ rating. In the past 3 years, there have been 236 complaints closed on the company. Of these complaints, 113 dealt with billing and collection issues.Phone numbers associated with are:323-900-2245, 800-641-6700, 888-739-9192If you are being harassed over a debt, you may be entitled to money damages. Get up to $1,000 for harassment, and $500-$1,500 for illegal robocalls. Under various state and federal laws, we will help you based on a fee-shift provision and/or based on a contingency fee. That means, the collector pays your attorney’s fees and costs. You won’t pay us a penny. We have settled thousands of debt collection harassment cases. Let us help you today. Contact Mike Agruss Law at 888-572-0176 to stop the harassment once and for all.

Submitted Comments

Tami
4 years ago
They repossessed my car during the COVID19 pandemic. I'm paying 2 times the amount for the car. The car had to have the thermostat replaced, it has recalls on it. They sold the car cheap, but sold it to me high as hell. They are ripping off people who really need help. I have no job I have no income why are they calling me harassing me. Tell me to borrow money from family to pay them off. The nerve of them in this lockdown. This company needs to be stopped with these unfair practicing..
Giuseppe
4 years ago
Westlake Financial is beyond a nuisance collector and harass me beginning day 31 of a missed payment. On average, they call me anywhere between 8 and 12 times a day, from always different, always random, local And toll free numbers. Upon answering, If you do, your hung up on and then contacted back within 30 seconds. They won’t get off the phone until a payment arrangement is secured. They call 7 days week week, sometimes before 8 am and a lot of times after 9 pm. Sometimes I’m charged fees for the arrangements put in place per their “policy” and other times I’m left with no fees to setup the arrangements. Is all of this harassment and robo Calling allowed???
Matthew
2 years ago
Violating Automatic Stay with collection efforts
John
1 year ago
Westlake financial repossessed my vehicle. They never sent me a letter for me to get my personal belongings. I was only given an 800 number to call after I repeatedly called them. I was never able to get anyone from the 800 number to call me back. I ran a search on the number and it came back to repo management company. They told me they didn’t have to give me the wrecker company name and that my personal items were not available. I told them I wasn’t notified and didn’t know how to retrieve them. They told me that was on me and not them. I had a lot of personal belongings that i never got back. I need help.
Marcio
8 months ago
Westlake Financial repossessed my car they hired Benchmark who towed the car and put it in the garage where almost all my belongings disappeared from inside my car, cameras, lenses, ipod, connection cables, toolbox, soccer balls, they still forced my car to open the engine, denting the entire hood of the car, and also smeared the car seats with paraffin. This theft happened after I paid the 2 installments in arrears and 1 installment for the month of July. I tried to get the car back the next day, but the Benchmark garage only allowed me to get the car a week later claiming that they didn\'t have the time or appointment to return my car. I stayed a week without a car and everything was already paid for, my loss on my work material that was in the car was something around 3000 dollars, apart from the time that I didn\'t have the car to work. Thank you very much Westlake Financial and Benchmark because in the company\'s garage my work material was stolen by Benchmark\'s own employees, really we are the people. Now in addition to all the damage they did they are charging me for the next month U$ 1329.56, but my monthly installment is U$ 579.56. In July I paid Westlake US$ 1279.00 with the interest of 2x por late payments plus the installment for the month of July which was exactly US$ 579.56. My car is a 2017 Toyota Prius and I\'m paying it like the price of a Mercedes. Can you from Mike Agruss Law can help me.
Melissa
8 months ago
Westlake Financial literally calls me 7 to 10 times a day. I have told them this is harrassment and to stop. I block a number and then they try from a different number.
Heather
8 months ago
Westlake financial harassment. Calls 5-10 times a day even being a day late. They just repossessed my vehicle with no warning. Even though I understand I was late, but they call and harass so often I was scared to answer
Ashley
7 months ago
They are charging my husband a crazy amount of money without the principal ever going down. They call all hours of the day and talk crazy to him. It\'s a never ending cycle. They truly are the worst company to deal with.
Janaya
7 months ago
Westlake Financial harrasses me every month the day after my payment is do even when i had surgery (a hysterectomy) and had to be off of work for to months and asked for a deferred payment thay required me to tell them why i needed it and i was embarrassed for having to divulge sick personal information.
Genedra
6 months ago
Westlake portfolio calls me after 1 day of late/ missed car payment. When I do try to make payment arrangements due to my pay dates they tell me that won\'t work, and that they will not document the call and will continue to call and they do. ALL day long. They clog up my voice mail and it is an extreme headache.
Adrianne
5 months ago
Westlake Financial calls me 7-10 times a day from multiple numbers. When I told them they were harassing me, they stopped for a couple of days, but then started up again. I\'ve asked what other payment options I have and they won\'t give me any help. I\'ve also asked to refinance to lower my payment and they say they can\'t do that either.
Melanie
4 months ago
This company calls me an average of 6 to 8 times and leaves multiple voicemails everyday. And this info is based on the phone numbers but that registered to them. I get numerous calls from other numbers labeled \"High Risk\". I feel confident the majority of those calls are from this company as well. These calls disrupt my entire life. They come at all hours of the day. A lot of times I am at work and I use my personal phone as a business phone as well. The are contacting me regarding a balance that originated with Byte. They insist I owe for dental aligners that were guaranteed. However, I have recieved 2 half sets of aligners and neither set has fit correctly so they have been useless to me. The first aligner in the second set I received was so tight, it broke one of my teeth when I attempted to remove it. So I am being harrassed beyond belief for a debt I do not owe for a product that caused damage to the very thing it was supposed to improve.
Francheska
4 months ago
Westlake calls me from so many different numbers, non stop all day.
Arianna
3 months ago
Westlake finanial services robo calls me multiple times a day as well as leaving voicemails and sending emails.
John
3 months ago
Westlake calls non stop all times of day they call from various numbers is their anything that can be done about this? I always pay day of or within 5-7 days of date
Kelly
3 months ago
I was in a accident. It was clearly the other person\'s fault, but no body was cited. My insurance paid about 60 percent of the value of the car and assured me that the other party\'s insurance would kick in. It never did. I didn\'t have a job for many months. They were relentless calling 7-10 times a day. I made payments as I could but they didn\'t make a dent in the amount as they just charged more interest. Their agents are aggressive and rude and continue to harass me day and night. I\'m happy to come to some reasonable arrangement, but reasonable doesn\'t seem to be in Westlakes vocabulary.
Damita
3 months ago
Westlake Financial for harassment calls. I receive 8-10 calls from Westlake. I blocked the number and they will call from another number.
Edmund
2 months ago
Westlake is calling several times a day. When I answer their calls, they insist I must verify who I am. THEY called ME! I am set up on auto pay at my bank. I pay early AND more than the minimum. When I call in, it shows there are no problems with either of the accounts I have with them.
Eric
3 weeks ago
Westlake Financial is my car loan note holder. When i get late on payments they start blowing up my phone. Sometimes they will call me 3 times in a row, sometimes 6 times a day. On average they call me 40 times a week from various numbers with various names on the caller ID, Even if i have a payment arrangement set up, they will still call me over and over again.

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