Have you been dealing with what seems to be endless phone calls and harassment from Dish Network? Learning about Dish Network and what you can do about the harassment are the first steps toward easing your stress.
Dish Network is a satellite TV/internet service provider based in Meridian, Colorado. It serves nearly 14 million television subscribers and employs about 19,000 people.
Dish Network is not accredited with the Better Business Bureau and has received over 10,600 complaints through the BBB in the past three years alone. More than 2,000 complaints (nearly 20%) were for billing/collection problems, while about 4,600 (43%) were for advertising/sales problems. Common examples of potentially unlawful debt harassment include calls to your workplace and/or co-workers, early-morning and late-night calls, and robo-calls to your mobile phone.
There have been multiple government actions against the company. In March 2009, the U.S. Department of Justice charged Dish Network with violating federal telemarketing sales laws (U.S. District Court – Springfield, IL division) in a pending matter. In January 2015, Dish Network entered a final judgment with the Colorado Attorney General’s Office over allegations that it misled consumers about the prices of their services and raised prices after assuring consumers that their contract rates were fixed and would not increase. Dish paid out a total of $2 million; half will go to Colorado’s general fund, and half to the custodial fund of the Colorado Attorney General’s Office.
Dish Network has also faced a lawsuit from the Federal Trade Commission (FTC) in the U.S. District Court’s Central District of Illinois in August 2012 for violating provisions of its Telemarketing Sales Rule by calling millions of consumers “who had previously asked telemarketers from the company or its affiliates not to call them again.” These calls were made both directly to consumers and using a network of entities to call on the company’s behalf since September 2007.
Have you been dealing with what seems to be endless phone calls and harassment from Dish Network? Learning about Dish Network and what you can do about the harassment are the first steps toward easing your stress.
Dish Network is a satellite TV/internet service provider based in Meridian, Colorado. It serves nearly 14 million television subscribers and employs about 19,000 people.
Dish Network is not accredited with the Better Business Bureau and has received over 10,600 complaints through the BBB in the past three years alone. More than 2,000 complaints (nearly 20%) were for billing/collection problems, while about 4,600 (43%) were for advertising/sales problems. Common examples of potentially unlawful debt harassment include calls to your workplace and/or co-workers, early-morning and late-night calls, and robo-calls to your mobile phone.
There have been multiple government actions against the company. In March 2009, the U.S. Department of Justice charged Dish Network with violating federal telemarketing sales laws (U.S. District Court – Springfield, IL division) in a pending matter. In January 2015, Dish Network entered a final judgment with the Colorado Attorney General’s Office over allegations that it misled consumers about the prices of their services and raised prices after assuring consumers that their contract rates were fixed and would not increase. Dish paid out a total of $2 million; half will go to Colorado’s general fund, and half to the custodial fund of the Colorado Attorney General’s Office.
Dish Network has also faced a lawsuit from the Federal Trade Commission (FTC) in the U.S. District Court’s Central District of Illinois in August 2012 for violating provisions of its Telemarketing Sales Rule by calling millions of consumers “who had previously asked telemarketers from the company or its affiliates not to call them again.” These calls were made both directly to consumers and using a network of entities to call on the company’s behalf since September 2007.
