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BoxDrop


Do you think BoxDrop is not playing fair? You have rights under the law and we can help you at no cost to you. If you have a complaint with BoxDrop, or its finance company, American First Finance, we can help you.  Whether you owe the debt or not, you have rights, and you’ll never pay us a penny for our time.

THE BEST PART IS…

If BoxDrop violated the law, you may be entitled to money damages and BoxDrop will pay our fees and costs. You won’t owe us a dime for our services. Plus, some of our clients also receive debt relief and cleaned-up credit reports. You have nothing to lose! Call us today at 888-572-0176 for a free consultation.

Who is BoxDrop?

BoxDrop is a daughter company of Retail Service Systems. Today, the national wholesale mattress distributor has grown to over 300 locations across the US. BoxDrop carries different types of mattresses like pillow top, Euro Top, firm, and specialty sleep as well as furnishings.

BoxDrop’s Address and Contact Information

  • BoxDrop Las Vegas North
    4125 Arctic Spring Ave #1
    Las Vegas, Nevada
    Tel: 702-850-6868
  • BoxDrop Lodi (Permanently Closed)
    928 Development Dr
    Lodi, WI 53555
    Tel: +1 608-683-4323
    Website: https://boxdroplodi.com
  • BoxDrop Mattress of Rio Rancho
    1542 Stephanie Rd SE Ste 106
    Rio Rancho, NM 87124
    Tel: 505-933-2779
    Website: BoxDrop Mattress of Rio Rancho has no official website. However, you may check their Yelp page here.
  • BoxDrop Augusta
    4499 Columbia Rd Unit 5
    Martinez, GA 30907
    Tel: 423-361-2841
    Website: BoxDrop Augusta has no official website. However, you may check their Yelp page here.
  • BoxDrop Carson Tahoe
    3170-7 S Carson St
    Carson City, NV 89701
    Tel: +1 775-997-8211
    Website: BoxDrop Carson Tahoe has no official website. However, you may check their Yelp page here.
  • BoxDrop College Station
    3800 hwy 6 South
    College Station, TX 77845
    Tel: +1 979-475-7020
  • BoxDrop Conroe
    3506 West Davis
    Conroe, TX 77304
    Tel: 832-376-7811
  • BoxDrop Corpus Christi
    1251 Nile Drive
    Corpus Christi, Texas
    Tel: 361-876-4445
    Website: https://boxdropcc.com/ 
  • BoxDrop Delaware Valley Mattress and Furniture
    163 Lincoln Hwy
    Fairless Hills, PA 19030
    Tel: 267-628-6795
    Website: https://boxdropdelval.com/ 
  • BoxDrop Elkhorn, LLC
    10 S Washington St
    Elkhorn, WI 53121
    Tel: 262-233-0324
    Website: BoxDrop Elkhorn, LLC has no official website. However, you may check their Better Business Bureau (BBB) page here.
  • BoxDrop Furniture & Mattress San Diego
    1205-C W Morena Blvd
    San Diego, CA 92110 
    Tel: 619-560-7161
    Website: https://www.boxdropsd.com/ 
  • BoxDrop Forest Lake
    24139 Greenway Rd
    Forest Lake, MN 55025
    Tel: +1 651-456-8883
    Website: BoxDrop Forest Lake has no official website. However, you may check their Yelp page here.
  • BoxDrop Gainesville
    2512 NE 1st Blvd
    Gainesville, FL 32609
    Tel: 352-470-2940
    Website: BoxDrop Gainesville has no official website. However, you may check their Snap Finance page here.
  • BoxDrop Glendale (Permanently Closed)
    2837 W Green Tree Road
    Glendale, WI 53209
    Tel: +1 414-429-1787
  • BoxDrop Grant Pass
    337 union ave Suite C
    Grantspass, OR 97527
    Tel: 541-630-0576
    Website: Boxdrop Grant Pass has no official website. However, you may check their Yelp page here.
  • BoxDrop Gulfport
    Venturesome Group 2205 John Hill Blvd
    Gulfport, MS 39501
    Tel: 985-445-7487
    Website: BoxDrop Gulfport has no official website. However, you may check their Yelp page here.
  • BoxDrop Kenosha
    7528 Pershing Blvd Ste A
    Kenosha, WI 53142
    Tel: 262-771-4460
    Website: BoxDrop Kenosha has no official website. However, you may check their Yelp page here.
  • BoxDrop Kingwood (Permanently Closed)
    22704 Loop 494
    Kingwood, TX 77338
    Tel: +1 281-503-7171
  • BoxDrop Knoxville
    333 Troy Circle
    Knoxville, TN 37919
    Tel: 865-386-2830
    Website: https://boxdropknoxville.com/ 
  • BoxDrop Lubbock
    5409 4th Street
    Lubbock, TX 79416
    Tel: 432-352-6223
    Website: BoxDrop Lubbock has no official website. However, you may check their Yelp page here.
  • BoxDrop Mansfield Mattress (Permanently Closed)
    720 5th Ave
    Mansfield, OH 44905
    Tel: 419-775-6446
    Website: BoxDrop Mansfield Mattress has no official website. However, you may check their Yelp page here.
  • BoxDrop Mattress & Furniture Direct Wausau
    4607 Camp Phillips Rd
    Weston, WI 54476
    Tel: +1 715-498-9685
    Website: BoxDrop Mattress & Furniture Direct Wausau has no official website. However, you may check their Snap Finance page here.
  • BoxDrop Mattress Circleville
    810 S Court St
    Circleville, OH 45601
    Tel: +1 740-500-4078
    Website: BoxDrop Mattress Circleville has no official website. However, you may check their Yelp page here.
  • BoxDrop Mattress Grand Prairie
    2100 S Great Southwest Pkwy STE 207
    Grand Prairie, TX 75051
    Tel: 469-777-1975
    Website: BoxDrop Mattress Grand Prairie has no official website. However, you may check their Yelp page here.
  • BoxDrop Mattresses High Springs (Permanently Closed)
    23677 W U.S. Hwy 27
    High Springs, FL 32643
    Tel: +1 850-374-6962
  • BoxDrop Menominee
    3309 13th St
    Menominee, MI 49858
    Telephone: 715-544-7996
    Website: https://boxdropmenominee.com/ 
  • BoxDrop Mattress of El Cajon
    762 N Johnson Ave
    El Cajon, CA 92020
    Tel: 619-560-6957
    Website: BoxDrop Mattress of El Cajon has no official website. However, you may check their Yelp page here.
  • BoxDrop Mattress of Winterville (Temporarily Closed)
    4735 Reedy Branch Rd Suite E
    Winterville, NC 28590
    Tel: +1 252-412-2036
  • BoxDrop Mattress Outlet
    501 Vermillion St
    Hastings, MN 55033
    Tel: 651-829-9243
    Website: BoxDrop Mattress Outlet has no official website. However, you may check their Manta page here.
  • BoxDrop Nashville
    1236 Northgate Business Parkway
    Madison, TN 37115
    Tel: +1 615-920-3132
    Website: BoxDrop Nashville has no official website. However, you may check their Facebook page here.
  • BoxDrop of Peoria
    624 West Lake
    Peoria, IL 61614
    Tel: 309-270-3334
    Website: BoxDrop of Peoria has no official website. However, you may check their Yelp page here.
  • BoxDrop Olathe
    11503 S Strang Line Rd
    Olathe, KS 66062
    Tel: 913-286-3910
    Website: BoxDrop Olathe has no official website. However, you may check their Yelp page here.
  • BoxDrop Pampa
    217 N Ballard
    Pampa, TX 79065
    Tel: 806-674-1759
    Website: BoxDrop Pampa has no official website. However, you may check their Yelp page here.
  • BoxDrop Rockford
    4790 Colt Rd
    Rockford, IL 61109
    Tel: 815-721-1323
    Website: BoxDrop Rockford has no official website. However, you may check their business page here.
  • BoxDrop Sherman
    221 Sunset Blvd
    Sherman, TX 75092
    Tel: +1 469-288-7570
    Website: BoxDrop Sherman has no official website. However, you may check their Yelp page here.
  • BoxDrop Virginia Beach
    5608 Virginia Beach Blvd
    Virginia Beach, VA 23462
    Tel: 757-800-5771
    Website: BoxDrop Virginia Beach has no official website. However, you may check their Yelp page here.
  • BoxDrop Wichita Falls
    3100 Seymour Hwy
    Wichita Falls, TX 76301
    Tel: 214-850-1982
    Website: BoxDrop Wichita Falls has no official website. However, you may check their Yelp page here. 

American First Finance’s Address and Contact Information 

American First Finance
8585 N. Stemmons Freeway, Suite N1000
Dallas, TX 75247
855-721-1188
http://www.americanfirstfinance.com 

What does a financial service company like American First Finance do?

American First Finance identifies as a consumer financial technology company. This means, they bring their loan solutions online particularly by amortizing payment schedules; allowing lease-to-own setups; and improving customer checkout with cart integrations. The company uses its own underwriting system that allows clients to receive personalized offers within minutes. 

What are their products and services? 

American First Finance offers the following products and services: 

  • Retail Installment – is an agreement between the customer and the retailer where goods or services will be provided following the guidelines in your contract. Down payments may or may not be required, but you may choose to make a down payment which will then be deducted from the financed amount. With American First Finance, retail installments are offered with flexible payments; product, service, labor, and sales tax coverage; and zero penalties for early payoffs. 
  • Lease-to-Own – is when American First Finance buys the product for the customers and leases it to them. The customers may then opt to buy the merchandise through the Early Buyout Option (within 90 to 101 days of the agreement)  or Early Purchase Option (will be specified in your agreement).
  • Bank Products – American First Finance offers loans and discount programs. FinWise underwrites these loans while American First Finance services your account for the bank. With the Finance U Graduation Program, customers may get lower subsequent loan rates. 
  • Ecommerce Solutions – cart integrations and cart cash prevent customers from abandoning their online carts by allowing no-credit financing upon checkout. 
  • Rent Advance – this service helps clients pay their rent or place a deposit for a new place. It can cover full or partial rent or down payment from $300 to $5,000. Clients will pay their rent advance over time through installment loans. 

What industries does American First Finance serve?

Since its inception in 2013, American First has partnered with thousands of retailers serving the following industries:

  • Appliances & Electronics
  • Automotive Repair
  • Dental Care
  • Elective Medical
  • Flooring
  • Furniture & Home Décor
  • Home Improvement
  • Jewelry & Body Art
  • Landscaping Equipment
  • Lawncare
  • Mattresses
  • Medical Devices
  • Mobile Phone Repair
  • PC Repair
  • Pets
  • Plumbing & HVAC
  • Tires & Wheels
  • Teeth Alignment
  • Veterinarian Services 
  • Water Purification Systems

Confusing Contracts

American First Finance claims you can pay as you go and there’s total transparency with their contract rates, terms, and conditions.  However, a lot of consumers claim they never saw the complete contract at the store–they simply digitally signed a tablet or at a kiosk. Quick contracts can be very confusing. For example, did you sign a retail installment contract or a lease-to-own contract? Or, do you have a secured or unsecured loan? How about a rent advance (what is that?!)? The confusion does not stop here. What’s the difference between an early buy-out option and an early purchase option?  A lot of consumers are also shocked to find out about the first 90 or 101 days triggering events in the contracts.

Poor Customer Service

Customers of American First Finance who have had issues with their products or have had issues with their payments have found that customer service representatives can be difficult to deal with. The complaints largely involve payment issues, phone calls, confusing contracts, and defective products. Unfortunately, these complaints are just the beginning for American First Finance. Between customer service issues, contract issues, and defective products, American First Finance customers are left wondering what options they have regarding their consumer rights. 

We Fix Complaints When Customer Service Won’t

Has BoxDrop used misleading sales tactics? Have you received poor service? Do you have complaints about billing? Do you want customer service at BoxDrop or American First Finance to listen?

A lot of American First Finance customers aren’t happy with their service and the Better Business Bureau lists hundreds of consumer complaints against the company in the past three years, including complaints about billing and collections practices, problems with a service/product, advertising, and sales, among others. 

If your complaints haven’t been heard, we can help. At America’s Consumer Lawyer, we help customers who have been mistreated by big companies, and we turn your complaints into resolutions!

We’ll not only file your legal claims, but we’ll also negotiate with the company. If your claim isn’t resolved through these negotiations, we’ll work through the legal process that is outlined in your contract, which is typically arbitration. 

America’s Consumer Lawyer gets results–including zero balances, refunds, and other compensation. 

How Do I File a Complaint?

We will use state and federal laws to file a complaint in Arbitration on your behalf at no cost to you. These laws include harassing, annoying phone calls, unauthorized payments, misrepresentation, deception, false advertising, or false promises. Under these laws, you are entitled to money damages. Plus, the other side pays our fees and costs. You will not pay us a penny. The ultimate goal with these laws is geared towards protecting consumers involved in financial transactions, educating consumers on their rights, and allowing them access to information and resources to best inform their decisions. 

Reviews about American First Finance 

Today’s technology has helped gauging a company’s service quality much easier. Customers of American First Finance, for instance, have left thousands of reviews combined through Google and the Better Business Bureau (BBB). While reviews alone are not enough to know American First Finance, the customers’ statements should help you build an understanding of how the company works and their means of reaching out to their client base. 

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