Chase Defends Robocalls Class Action

Chase Corporation has been named in a class action lawsuit for violating the Telephone Consumer Protection Act (“TCPA”). The news of this lawsuit broke on November 3, 2012. Chase staffs its many call centers with hundreds of employees (at both domestic and international locations). The main function of the call centers is to make repeated phone calls, known as robocalls, to people who are past-due on Chase accounts (bank accounts, credit cards, mortgages, etc.), and to track, record, and maintain its millions of accounts. However, the lawsuit brings news that Chase has been using its automatic telephone dialing systems to make unsolicited calls to mobile phone numbers.From October 24 through November 23 of 2012, Chase called the Plaintiff in this suit more than six times on his cell phone. Every call was made via an automatic telephone dialing system, and were without the man’s consent. The TCPA restricts telephone solicitations, the use of automated telephone equipment, and unsolicited advertisements. Specifically, the TCPA limits the use of automatic dialing systems, prerecorded voice messages, unsolicited text messages, and junk faxes.The Plaintiff in the case is representing a class defined as: “ All persons within the United States who, on or after October 19, 2008, received a call from Defendant (Chase Corporation) to a cellular telephone through the use of an automatic telephone dialing system or an artificial or prerecorded voice and who did not provide prior express consent for such calls during the transaction that resulted in the debt owe.” If you are affected by this class action suit, and/or have received similar unsolicited calls, it’s a good idea to contact an attorney to discuss your rights.So, what should you do when you get a robocall or an unsolicited text message? Hang up the phone. Do not press 1 or any other numbers to get off the list. Then, contact Mike Agruss Law, for a free consultation. The Federal Trade Commission has stopped billions, yes billions, of robocalls in the last two years. Mike Agruss Law, will do the same for you. We will aggressively enforce the law to stop robocalls and unsolicited text message. Not only will we stop the calls and text messages, but you may be entitled to money damages, too. Damages in TCPA cases range from $500.00 – $1,500.00 per call or text.