Conn's

Creditors like Conn’s Appliances (also known as “Conn’s Home Plus) cannot harass you over a debt. You have rights under the law, and we will stop the harassment once and for all.

THE BEST PART IS…

If Conn’s Appliances violated the law, you may be entitled to money damages and Conn's Appliances will pay our fees and costs. You won’t owe us a dime for our services. Plus, some of our clients also receive debt relief and cleaned-up credit reports. You have nothing to lose! Call us today at 888-572-0176 for a free consultation.

Who is Conn's Appliances?

Conn’s Appliances is an American home products chain which primarily sells furniture, electronics, and appliances and is based in The Woodlands, Texas. Founded in 1934, Conn’s has been accredited by the BBB since September 2012 but has received over 2,300 negative reviews and complaints via the BBB in the past three years, including over 500 for billing/collection problems.

Conn's Appliances’ Address, Phone Number, and Contact Information

Conn’s Appliances is located at 4055 Technology Forest Blvd, Suite 210, Spring, TX 77381-2008. The main telephone number is 877-358-1252 and the main website is www.conns.com/.

Phone Numbers Used by Conn's Appliances

Like many creditors, Conn's Appliances may use many different phone numbers to contact debtors. For an advanced search, visit www.agrussconsumerlaw.com/ and click “Number Search” in the “Lookup” dropdown menu. Here are additional numbers of Conn's Appliances may be calling you from:

Conn's Appliances Lawsuits

If you want to know just how unhappy consumers are with Conn's Appliances, take a look at the number of complaints consumers have made online. Nowadays, most original creditors, credit card companies, etc. have arbitration clauses, which means that if you have a complaint against that company, you must file your claim in arbitration. Arbitration limits discovery, is not public, has a limited appellate process, and, most importantly, is funded primarily by banks and big businesses. While it can be difficult to get a fair chance in arbitration, the good news is we have filed hundreds of credit harassment cases in arbitration, and we know how to aggressively fight these cases against the big banks and businesses even when arbitration is necessary.

Conn's Appliances Complaints

The Telephone Consumer Protection Act (TCPA) protects you from robocalls, which are those annoying, automated, recorded calls that computers make all day long. You can tell it’s a robocall because either no one responds on the other end of the line, or there is a delay when you pick up the phone before a live person responds. You can receive $500 per call if Conn's Appliances violates the TCPA. Have you received a message from this agency that sounds pre-recorded or cut-off at the beginning or end? These are tell-tale signs that the message is pre-recorded, and if you have these messages on your cell phone, you may have a TCPA case against the agency.

The Electronic Fund Transfer Act (EFTA) protects electronic payments that are deducted from bank accounts. If Conn's Appliances took unauthorized deductions from your bank account, you may have an EFTA claim against the agency. Conn's Appliances, like most collection agencies, wants to set up recurring payments from consumers; imagine how much money it can earn if hundreds, even thousands, of consumers electronically pay them $50 - $100 or more per month. If you agreed to this type of reoccurring payment, the agency must follow certain steps to comply with the EFTA. Did Conn's Appliances continue to take electronic payments after you told them to stop? Did they take more money from your checking account than you agreed to?  If so, we can discuss your rights and potential case under the EFTA.

The Fair Credit Reporting Act (FCRA) works to ensure that no information reported to your credit report is false. In essence, it gives you the right to dispute those inaccuracies that you find on your credit report. We’ve handled many cases in which a debt collection agency reported debt on a consumer’s credit report to obtain leverage over the consumer. If Conn's Appliances is on your credit report, they may tell you that they’ll remove the debt from your credit report if you pay it; this is commonly known as “pay for delete.” If the original creditor is on your report rather than the debt collector, and you pay off the debt, both entities should accurately report this on your credit report. 

Several states also have laws to provide their citizens an additional layer of protection. For example, if you live in California, Florida, Michigan, Montana, North Carolina, Pennsylvania, Texas, or Wisconsin, you may be able to add a state-law claim to your federal law claim above.  North Carolina, for example, has one of the most consumer-friendly statutes in the country: if you live in NC and are harassed over a debt, you may receive $500 - $4,000 in damages per violation. We work with a local counsel in NC and our NC clients have received some great results in debt collection harassment cases. If you live in North Carolina and are being harassed by a debt collector, you have the leverage to obtain a great settlement.

How do we Use the Law to Help You?

We will use state and federal laws to immediately stop Conn's Appliances' debt collection. We will send a cease-and-desist letter to stop the harassment today, and if Conn's Appliances violates the FDCPA, EFTA, FCRA, or any state law, you may be entitled to money damages. For example, under the FDCPA, you may receive up to $1,000 in damages plus actual damages. The FDCPA also has a fee-shift provision, which means the debt collector will pay your attorneys’ fees and costs. If you have a TCPA case against the agency, we will handle it based on a contingency fee and you won’t pay us a dime unless you win.

THAT’S NOT ALL…

We have helped thousands of consumers stop phone calls.  We know how to stop the harassment and get you money damages. Once again: you will not pay us a dime for our services. We will help you based on a fee-shift provision and/or contingency fee, and the debt collector will pay your attorneys’ fees and costs.

What if Conn's Appliances is on My Credit Report?

Based on our experience, some debt collectors may credit-report, which means one may mark your credit report with the debt they are trying to collect. In addition to or instead of the debt collector, the original creditor may also be on your credit report in a separate entry, and it’s important to properly identify these entities because you will want both to update your credit report if or when you pay off the debt. 

THE GOOD NEWS IS…

If Conn's Appliances is on your credit report, we can help you dispute it. Mistakes on your credit report can be very costly: along with causing you to pay higher interest rates, you may be denied credit, insurance, a rental home, a loan, or even a job because of these mistakes. Some mistakes may include someone else’s information on your credit report, inaccurate public records, stale collection accounts, or even being a victim of identity theft. If you have a mistake on your credit report, there is a process to dispute it, and my office will help you obtain your credit report and dispute any inaccurate information.

REMEMBER…

If a credit reporting agency violates its obligations under the Fair Credit Reporting Act (FCRA), you may be entitled to statutory damages up to $1,000, and the credit reporting agency will be required to fix the error. The FCRA also has a fee-shift provision, which means the credit reporting agency will pay your attorneys’ fees and costs. You won’t owe us a dime for our services. We have helped hundreds of consumers fix inaccurate information on their credit reports, and we’re ready to help you, too.

Complaints against Conn's Appliances

If you’re on this page, chances are you are just like the hundreds of consumers out there being harassed by Conn's Appliances. Here are some of the BBB reviews and complaints against Conn's Appliances:

  1. “I have never dealt with this store or company as a whole yet they keep calling me and texting me to pay my bills stating another customer's name. I tried to call to tell them that they are calling the wrong person but it doesn't work. They are harassing me without any reason and invading my privacy!”

  2. “This company showed up on my credit report, I called to make sure there was no open credit in my name since I did not apply and have recently been a victim of identity theft. The first day the representative told me she couldn't find me in the system but kept trying to look me up by phone number, even when I told her they were not using the correct number on applications. She transferred me to the fraud department which is only an answering machine. The second time I called they refused to talk to me and insisted they only talk to credit bureaus and said their fraud department would not call me back since I was not a credit bureau.”

  3. “I received a recorded phone message at midnight last night from them about a late payment. The payment was due on the 25th and the call was placed on 28th. I believe the cut off time for billing calls is 9pm. They called my house phone (landline), my cell phone, and my husband’s cell phone. I am very upset that anyone would ever call at that time of night unless it was an emergency of some sort. That is definitely not good business practice and will let everyone know how they treat their customers. Very unprofessional and will never do business with this company again.”

What Our Clients Say About Us

Agruss Law Firm, LLC, has over 830 outstanding client reviews through Yotpo, an A+ BBB rating, and over 110 five-star reviews on Google. Here’s what some of our clients have to say about us:

“Michael Agruss handled two settlements for me with great results and he handled them quickly. He also settled my sister’s case quickly and now her debt is clear. I highly recommend Michael.”

“Agruss Law Firm was very helpful, they helped me solved my case regarding the unwanted calls. I would highly recommend them. Thank you very much Mike Agruss!

“Agruss Law Firm was very helpful to me and my veteran father! We were harassed daily and even called names for a loan that was worthless! Agruss stepped in and not only did they stop harassing, they stopped calling all together!! He even settled it so I was paid back for the problems they caused!”

Can Conn's Appliances Sue Me?

Yes, Conn's Appliances can sue you. Conn's Appliances can hire a lawyer to file a breach of contract lawsuit against you for the underlying debt, fees, and costs. If you’ve been sued by Conn's Appliances, do not ignore the lawsuit; you may have defenses. If you ignore the lawsuit, default will be entered and the agency may seek to garnish your wages. If you receive notice of a lawsuit, contact an experienced attorney as soon as possible, even if you intend to represent yourself pro se. If Conn's Appliances has threatened to sue you, contact Agruss Law Firm as soon as possible; we’re here to help.

Can Conn's Appliances Garnish My Wages?

Yes, if Conn's Appliances has a judgment entered against you. If Conn's Appliances is currently garnishing your wages or threatening to do so, contact our office as soon as possible.

Conn's Appliances Settlement

If you want to settle a debt with Conn's Appliances, ask yourself these questions first:

  1. Do I really owe this debt?
  2. Is this debt within the statute of limitations?
  3. Is this debt on my credit report?
  4. If I pay this debt, will Conn's Appliances remove it from my credit report?
  5. If I pay this debt, will the third-party debt collector remove it from my credit report?
  6. If I pay this debt, will I receive written confirmation from Conn's Appliances confirming the payment and settlement terms?

These are not the only things to consider when dealing with debt collectors. We are here to help you answer the questions above, and much more. Whether it’s harassment, settlement, pay-for-delete, or any other legal issue with Conn's Appliances, we at Agruss Law Firm are here to help you.

Top Debt Collection Violations

Debt collection laws provided a laundry list of what collectors can and cannot do while collecting a debt.  Based on our years of experience handling thousands of debt collection harassment cases, here’s what collection agencies most often to do to violate the law. 

  1. Called you about a debt you do not owe.
  2. Called you at work after you told them you cannot receive calls at work.
  3. Left you a message without identifying the company’s name.
  4. Left you a message without disclosing that the call is from a debt collector.
  5. Called third parties (family, friends, coworkers, or neighbors) even though the collection agency knows your contact information.
  6. Disclosed to a third party (family, friends, coworkers, or neighbors) that you owe a debt.
  7. Contacted you after you said stop calling.
  8. Threatened you with legal action (such as a lawsuit or wage garnishment).
  9. Called you before 8:00 AM or after 9:00 PM.
  10. Continued to call you after you have told the collector you cannot pay the debt.
  11. Communicated (phone or letter) with you after you filed for bankruptcy.
  12. Failed to mark the debt on your credit report as disputed after you disputed the debt.

Frequently Asked Questions

  1. Do I have to pay your fees and costs for helping me with my consumer rights case?  No. We handle consumer rights cases based on a fee-shift provision and/or a contingency fee.  That means, either the other side pays your fees and costs, or we take a percentage of your recovery.  Whether it’s a fee-shift case or a contingency-fee case, we don’t get paid unless you get paid, and you’ll never owe us a penny for our time.

  2. What are the damages under the Telephone Consumer Protection Act? You can get $500 per robocall, or $1,500 per robocall if the robocalls were willful.  In any type of settlement, oftentimes Defendants pay much less than $500 per call. However, if there are 50 calls at issue, even at $250 per call, your case could settle for $12,500.00.

  3. Are there state laws that protect me from original creditors? Yes!  Several states also have laws that provide their citizens with an additional layer of protection.  For example, if you live in California, Connecticut, Florida, Kansas, Massachusetts, Michigan, Missouri, Montana, North Carolina, Nevada, Oklahoma, Pennsylvania, Texas, and Wisconsin, you have additional state-law rights.

  4. What type of debt is covered under state laws that protect me from original creditors? Only consumer debt, such as personal, family, and household debts.  For example, money you owe on a personal credit card, an auto loan, a medical bill, or a utility bill.  State laws usually do not cover debts you incurred to run a business, or debts regarding unpaid taxes, or traffic tickets.

  5. Does the Fair Debt Collection Practices Act apply to banks or credit card companies?  No.  Only third-party debt collectors are bound by the FDCPA.  That is, original creditors, such as credit card companies and banks are not bound by the FDCPA.

  6. Are mistakes on credit reports common?  Yes!  Are you one of the 40 million Americans that have a mistake on their credit report?  Mistakes on your credit report can be very costly. Along with causing you to pay higher interest rates, you may be denied credit, insurance, a rental home, a loan, or even a job because of these mistakes.  Some mistakes may include someone else’s information on your credit report, inaccurate public records, stale collection accounts, or maybe you were a victim of identity theft.

  7. What do I do if I have a mistake on my credit report?  If you have a mistake on your credit report, there is a process to dispute them.  My office will help you pull your credit report and dispute any inaccurate information.  If a credit reporting agency violates its obligations under the Fair Credit Reporting Act (“FCRA”), you may be entitled to statutory damages up to $1,000.00, plus the credit reporting agency will be required to fix the error. The FCRA also has a fee-shift provision. This means the credit reporting agency pays your attorney’s fees and costs. Therefore, you will not pay me a penny for my time. To speed up the process, please get a free copy of your credit report at www.annualcreditreport.com. You can also learn more about the FCRA and your rights at http://www.agrussconsumerlaw.com/practices/common-credit-report-errors/

Share Your Complaints Against Conn's Appliances Below

We encourage you to post your complaints about Conn's Appliances. Sharing your complaints against this agency can help other consumers understand what to do when this company starts calling. Sharing your experience may help someone else!

HERE’S THE DEAL!

If you are being harassed by Conn's Appliances over a debt, you may be entitled to money damages – up to $1,000 for harassment, and $500 - $1,500 for illegal robocalls. Under state and federal laws, we will help you based on a fee-shift provision and/or contingency fee, which means the debt-collector pays your attorneys’ fees and costs. You won’t owe us a dime for our services. We have settled thousands of debt collection harassment cases, and we’re prepared to help you, too. Contact Agruss Law Firm at 888-572-0176 to stop the harassment once and for all.

Phone Numbers Used By Conn's

We are listening.

Submitted Comments

Ive been trying to pay off the balance i owe since they starting garnishing my account and they been giving me the run around for 2 days about waiting on conformation on how much they already garnished my account.

Michael Agruss Headshot

Hi Lakeisha. I'm sorry that Conn's is giving you the runaround on your account, I'm sure it's quite frustrating when you just want to pay it off and be done with it. Unfortunately, Conn's is known for this type of behavior and I've heard about similar issues from other consumers. I would be happy to talk this over with you and determine what options you may have in dealing with them. Give my office a call and we can chat. Thanks, Mike

I opened an account with Conn’s Plus/Conn’s Appliances in October 2018. I made 6 on-time payments for a two year contract, before I became homeless and was no longer able to pay. My only source of income is SSDI. They are still emailing me after I emailed a Judgment Proof letter on 5/5/2021. I sent another Judgment Proof letter on 6/18/21. I’m still getting collection emails from them. I am on disability for anxiety and depression. They are relentless. It’s affecting my mental health. Please advise. Thank you.

Michael Agruss Headshot

Hi Von. While a judgment proof letter can go a long way, they don't always stop the debt collectors from calling or even suing a consumer. Being judgment proof does not discharge your debts, only bankruptcy can do that. I can discuss this with you further if you'd like to give me a call. Thanks, Mike

Non stop calls

Michael Agruss Headshot

Hi Nicholas. Non-stop calls from debt collectors are not only annoying, they can definitely be life-altering. I can help you with this. I will reach out to you or you can contact my office at your earliest convenience. Thanks, Mike

Third conn's refrigerator I've had to deal with loss food because of multiple repair issues and one unit was repaired a number of times before I insisted on replacement

Michael Agruss Headshot

Hi Eli. I'm sure it is frustrating to continuously lose food and money, especially during this time. I would be happy to discuss this with you. You can reach my office at 312-224-4695. Thanks, Mike

Conns took $4050.77 out of my business account on May 24th 2021 without authorization. I spoke to a "kathy" on May 28th 2021 in the fraud department. She took my information and told me that someone in the refund department would be contacting me that same day (28th). I waited all day no one called me so I called her back. She then tells me that she has no way to contact them other then by email and she left them a email, that was all she could do. I explained to her that this has caused my company a huge issue as now I am unable to conduct my business due to not able to pay my vendors. It can potentially ruin my company! She told me " sorry thats all I can do". Then hung up the phone. I am at a loss because now its weekend and Monday is a holiday! I have checks written on money they stole from my company account! Whos going to pay all the overdraft fees for their theft? Why should I be punished for them taking funds from my account unauthorized? I dont know what to do or how to fight this...any help would be most appreciated. Thank you

Michael Agruss Headshot

Hi David. I am going to give you a call to discuss the unauthorized debits from your account. My law firm is experienced in dealing with Conn's and we may be able to help you. Thanks, Mike

Conns served me and are suing me for 2000 and I am unsure what to do.

Michael Agruss Headshot

Hi Toni. I would like to see the paperwork that you were served. Please send it to my office at [email protected] Thanks, Mike

April 1st I saw conns trying to take money out of my account I called and canceled it and told the man to take my card off file that i only used my card once to pay my boyfriends bill not make it a autopay thing. The man said it was taken off and I wouldn’t be charged again. I checked my bank and on may 3rd I was charged for 658.38 from conns. I called my bank to tell them everything. Conns was told on a recorded line that I didnt not want my card on file anymore that I paid one time and it isn’t even my account and they did not do it and charged my card again.

Michael Agruss Headshot

Hi Krista. I'm sorry to hear that you're being charged, especially when you've told them to stop using that card. Please give me a call at 312-224-4695 and we can work on getting this resolved. Thanks, Mike

Some days 20+ phone calls. Now emails threatening legal action. We got a washing machine and dryer right before Covid wrecked my business. We haven’t made but one or two payments. I told them what had happened, we’ve been struggling ever since and unable to pay. Yet they still call all the time. I want to keep the stuff and want to pay at some point. But they are going to have legal action against me before I even can.

My wife is being summoned to court by conns. We can pay the debt off but I’m not sure if they would accept the payment and stop the lawsuit? Not sure how any of this works

Michael Agruss Headshot

Hi Brad. Conn's may accept payment from you to avoid court fees, which can be costly. They may state that they want access to your bank account, which I would recommend you NOT do. I would only suggest allowing them access to an account that is used solely to pay that debt and is not your main bank account. I would also make sure to get their terms in writing for dealing with this debt and getting the lawsuit cancelled. If you'd like assistance in dealing with Conn's, please feel free to contact me and we can discuss your options. Thanks, Mike

I received a court filing of application for the appointment of a receiver.

Michael Agruss Headshot

Hi Tiffanie. Can you send that information to my email address at [email protected]? I will review the paperwork and then contact you to discuss what options you may have in dealing with Conns. Thanks, Mike

My husband and I have had a little trouble paying our Conns payment on time, the past few months. We received a letter from Conns and the balance they had listed was doubled what owed them. I called them and they stated that because we had a late payment that the cash out option no longer applied and they add $2000 of interest. We were not aware of a cash out option and did not know that it would double what we owed by paying a late payment or two. I refuse to pay this amount back and it has to be illegal. We had a late payment because if both had Covid in December. Please help us with this! Thank you.

Michael Agruss Headshot

Hi Cynthia. Do you have your contract with Conns? I would like to review it and you can send it over to my office at [email protected] Once I look it over I will give you a call. Thanks, Mike

I had 2 accounts with conns and in Aug I had a house flood. I filed a claim on the insurance and received confirmation of payment made to creditor “cc Conns” but I am getting phone calls over and over that will not stop. Day and night. I went to purchase a car my credit score dropped 140 points and continues to drop saying I am delinquent. I was never late. And insurance is saying they are paid I have the letters. I have contacted the store manager who is trying to help me nothing is working. My credit is ruined.

Michael Agruss Headshot

Hi Antonio. I'm sorry to hear that your credit took a hit. I would be happy to see what I can do to help. Please call me at 312-224-4695 and we can work on this together. Thanks, Mike

I have a default judgement can I settle for less if paid in lump sum? No longer on my credit report I just want it gone.

Michael Agruss Headshot

Hi Luis. It may be possible, however Conns would have to agree to this and you should get their agreement in writing. If you would like help in dealing with this, I can review the judgement, which you can send over to me at [email protected] Thanks, Mike

We purchased furniture from them which arrived damaged and we sent in tons of pictures and we were supposed to be given credits on the damages. Then they started harassing us when my husband lost his job and I'm on disability. We tried to get it caught up but covid struck and then we fell behind on everything. My biggest fear is being sued by them for my husband's and my account. Long story we thought we only had one account it has been a mess from the beginning.

Michael Agruss Headshot

Hi Nichole. Can you send over the pictures to my office at [email protected]? I would like to review them. What type of harassment have you suffered? I would also like to hear about that so we can decide where to go from here. Please reach out and we can get started. Thanks, Mike

Conn's repeatedly calls.. even 10 oclock at night And calls my job.. im only 5 days behind.

Michael Agruss Headshot

Hi Rosetta. Do you have a call log of Conn's calling you at 10:00 pm? Under the law they cannot call you at hours that are unacceptable, which the government has decided is no calls before 8am or after 9pm in your time zone. If you have that record, send it over to my office at [email protected] where I will review it and give you a call. Thanks, Mike

I am thinking about suing Conn's for damaging my credit unnecessarily. I live in Dallas, TX. We made a payment arrangement that I honored and they did not. I have records to prove it. I shouldn't be in arrears. Arrangement made with Conn's rep to defer payments until May/June. Payments were made June-August per bank docs . I have screenshot proof my payments were deferred till June 11th I shouldn't be in arrears. Pay arrangement was made with Conn's to defer until June. It's obvious I'm not 9 months late. Payments made June-Aug. I have screenshot proof my payments were deferred till June 11th I need to speak with someone to see if legal action is feasible and so I can determine if I can afford to pursue this. Thank you.

Michael Agruss Headshot

Hi Anthony. It sounds like you're very prepared in dealing with Conn's and I would be happy to look at your payments made to determine if you have a case against them for damaging your credit. Please send over any information you have in dealing with Conn's to my office at [email protected] I will be in touch once I have reviewed the information. Thanks, Mike

I made a purchase from conns in 2019. I was able to make one large payment in 2020. But have been getting calls/emails every single day saying I owe. I do not have a receipt or intrest information. And this information is not available on online account. I would like a settlement if possible, but need to know the amount owed is correct.

Michael Agruss Headshot

Hi Makayla. Was your large payment a payoff, or did you still owe money after that payment? Let's talk about this in more detail. Give me a call or I will reach out to you soon. Thanks, Mike

My husband and I paid the settlement offer, but his credit report has 3 different Conn's accounts on it with a balance. The letter they sent us said the reports would show "settled for less than owed" and that is not the case. Also, when we had a payment arrangement and was paying, they were still reporting us as late payments

Michael Agruss Headshot

Hi Autumn. It sounds like you're dealing with a confusing situation and possible lingering issues on your credit report. I would like to help you. Please contact my office at 312-224-4695 and we can talk about your options. Thanks, Mike

Conn's is constantly calling me every single day; I attempted to return the items since I could no longer pay them due to covid impacting my financial situation. However they told me I had to take the appliances to the store myself(Washer, dryer, and fridge) and they would auction it then put that sum towards my debt(Expected to continue to make payments until they did that) Even after I told them I had no means of transporting them they would not come pick them up their selves.

Michael Agruss Headshot

Hi Roman. I'm sorry you're struggling during the pandemic and then having to deal with Conn's and their shady practices. You might have some options, which I will discuss with you when I reach out. Thanks, Mike

I have been summoned with a letter saying for a Motion for continuous. I dont know what to do. Please help me. Thank you

Michael Agruss Headshot

Hi Maria. I will give you a call and we can talk about what your options could be in dealing with Conn's and the Motion you received. Thanks, Mike

I am paying my bill every month in bi weekly payments on auto draft have been on time and not missed a payment since November of 2019-I had some late payments prior to that but solid now and they constantly call from all different numbers, email and text me that my account is behind and need to set up payment arrangements.I talk to them and tell them I have auto draft payments set up and not behind but they keep calling me--need to do something about this I am tired of being harassed by them and using all sorts of phone numbers to call me from. I block them and they just use different numbers. This has been going on all year.

Michael Agruss Headshot

Hi Jason. Harassment from creditors is frustrating and can be life-altering. I would like to discuss the harassment you're receiving so we can best decide your next course of action. Please give me a call at 312-224-4695 and we can talk. Thanks, Mike

We bought a sectional couch from Conn’s furniture in Yuma Az about eight months ago. We were told our sectional was Italian leather when it was actually made in China. Conns is knowingly misleading the public and engaging in a bait and switch scam. I want a brand-new sectional that is actually Italian leather as I was led to believe the one, I bought was. This would absolutely be a loser in court for conns. They to this day have the same sectional for sale in their stores with "Italian Leather" stickers posted on it. The sectional is only about 8 months old. I have photo documentation to prove my case. There are more details regarding this that I have. Conn's has one hundred and sixty-one stores that they are executing this bait and switch operation through on a daily basis. Please give me a call as soon as possible at 928-580-3113. Best regards, Steve McCurry

Michael Agruss Headshot

Hi Steve. I will give you a call or you can reach me sooner at 312-224-4695. We can discuss if this is a case of false advertising under the FTC Act and what options you might have. Thanks, Mike

went in to make my payment on my bed set which the balance pay off was $3138.00 before my payment of 202 on Nov 25, 2020. They had a special on pack man mini arcades and told me tat if I refinanced the machines would be free and my payments would be lower. I received my coupon book today and it says my account balance is $6071.40. I freaked out. I called the store that refinanced my account and explained i was not told that my amount would go up. We have been dealing with conn's for over 4 years and i have never been lied to (we usually deal with David but he was out of the store on the day i went in). when i called David today DEC 3,2020 830 PM He told me that i could not return these arcade machines (200 value, I have 2). I was lied to when quoted and my account balance has now jumped $3000 over 2 "free" arcade machines because i refinanced. It has not even been 30 days yet. I told David i wanted him to gtake these machines back and put my account back the way it was. again he sais he could not. can someone please help me for being verbally lied to and misquoted?

Michael Agruss Headshot

Hi Karla. I will call you so we can talk more about what you were told and what you can do to fix the situation. Thanks for sharing your story, it definitely helps others to see what stores like this are capable of. Thanks, Mike

Just got a paper saying I was sued by conns and I thought everything was fine i don’t know what to do

Michael Agruss Headshot

Hi Kimberly. Can you send that paperwork over to my office at [email protected]? I would like to look it over and see what Conn's is pursuing you for. Thanks, Mike

Harassed and threatened to get sued by conns

Michael Agruss Headshot

Hi Lena. What type of harassment is Conn's taking part in? I would like to talk about it with you and see if we can put a stop to it. Please give me a call at 312-224-4695 and we can get the ball rolling. Thanks, Mike

Conn’s sent out a new contract for me to start paying while I’m paying on a open contract already. The new contract has increased payments and a higher balance for the items I have paid on for all most a year. The balance in the new contract is thousands of dollars more.

Michael Agruss Headshot

Hi Krystal. This sounds like something that Conn's does to many of its customers, unfortunately. I will contact you to discuss what you can do to deal with Conn's and their practices. Thanks, Mike

I need to discuss a Conns lawsuit.

Michael Agruss Headshot

Hello Karisa. I would be happy to discuss you Conn's lawsuit. I'll call you or you can reach me at 312-224-4695. Thanks, Mike

Opened an account with Conns for a computer 12/21/14 paid on that never missed payment 8/2015 my washer died went to Conns got a washer they told me to combine the 2 contracts (although the computer was only for 2 years but he said payments would be less combining so I did) continued my payments then in Aug of 2016 my dishwasher broke so I went to Conns got a dishwasher they again combined payments and then in sept 2016 I had to get a new fridge and beds for family. I continued my payments until April 2018 when I financially was not able to afford the payments my husband has a lot of medical issues and my elderly mom was as well...I contacted Conns to work with them and ask how my balance could be so high when I have been paying over $300 a month payments. They wouldn’t work with me and started calling several times a day I asked them to stop calling while I was at work and they started calling my job I had to tell them several times to stop calling me at work. I continued to get offers to come in for yes money. I called Conns collection to see if there was a way to settle the account or make smaller payments was informed it was sent to a out for collections and I would need to contact the attorney but they couldn’t give me any information who to contact...Nothing is on my credit for collections from them just closed accounts. Then last oct 2019 I noticed a civil suit saying I was served for court but never was. It didn’t have an attorney listed and later the case said Dismissal for Lack of Service and then Dismissal Without Prejudice. Case was closed and case status Adjudicated. Now again I see a civil suit filed and I am not sure what to do. The last closed information on my credit shows $8220.00 not sure how the balance is that high with payments from 9/16-4/18 of over $300 a month. I just need help on how to get this all figured out. Thank you!

Michael Agruss Headshot

Hi Ann Marie. Your story sounds like so many others I've heard when they've attempted to make multiple purchases from Conn's. Fortunately, my law firm is experienced in dealing with Conn's and we can certainly discuss how to help you. Please give me a call at your earliest convenience. Thanks, Mike 312-224-4695

I received letters in the mail from other law firms trying to represent me due to a case against me from Conns, I had no idea this had been filed. It’s been 3 years and counting since the account charge off... balance is not even that high. Not sure how long I have to take the next step.

Michael Agruss Headshot

Hi Breanna. We can talk about a lawsuit and the statute of limitations when I call you. Thanks, Mike

in early or late June i purchased on credit about 3200.00 worth of furniture. However, after 5 promises of delivery, missing work time waiting. I told the rep and the delivery company im canceling my order. I cld customer service 5 times, they said ok or they have noted the cancel. Not! Im getting bills and frequent calls from collections. I don't have the furniture nor was it delivered. No signature accepting delivery.

Michael Agruss Headshot

Hi Gregory. I'm going to call you to discuss your order cancellation and the bills you're receiving for good never delivered. You may have a case against Conn's, which we can help you with. Thanks, Mike

continuous robo calls from conns

The merchandise i received was faulty i called conns telling them to come get there merchandise they refused i stop paying. An from the time I stop paying them they have called day an night early morning to late nights they were also constantly texting me

I am writing in regards to Conns home plus online store. I purchased an item from them which I never received. Apparently, it was damaged twice on the shipment through FedEx. So finally, after getting the run around for two weeks I asked for a refund. They repeatedly told me after the item is delivered back to their warehouse they would gladly refund my money. The day FedEx sent an email confirming the item was return, I forwarded this email to Conns and still did not get anywhere with them. I also called them several times that day and was constantly told the same thing. Please help!! I have proof that this money was deducted from my bank account. It has been 2 weeks since I placed this order and have not received anything!! This situation is causing me severe emotional distress. It is affecting my health because I cannot get it off my mind

I paid over half of my debt to Conn's went back and bought a 500.00 dryer. they added it to back to my whole three year account. I had paid over 18 months off. Now, I am in a charge off, because they this and did not tell me. I refuse to pay for an account twice. A $500 dryer should not have been added to my account and restarted my whole 36 month account all over again. Please help me get this charge off reduced or taken off of my credit. Now they say I owe over $8000.

Conns delivered broken furniture to home and I was told I could get it repaired. Well the company and delivery company gave me the run around by not answering the phone to obtain a repair request. I have only paid 3 or 4 payments due to losing my job last October. I was ill for 3 weeks. For the past 10 months they have bothered me constantly by phone for a payment plan. I have a new job but had to buy two cars and be out unnecessary money. I cannot afford to pay them right now. I have to help my family. I do need help with some type of payment plan but not 10,000 dollars especially when the furniture i sit on is broken. The Only Thing Worth my purchase was my refrigerator in my entertainment center

I spoke with someone yesterday and haven't recieved my email from you all. Im so ready to have this Conns nightmare behind me

Conns has reported my account charged off even after it was discharged in Chapter 7 bankruptcy. Apparently they reported the balance to a older closed account that the balance was rolled into a new account that is listed as discharged in bankruptcy.

Michael Agruss Headshot

Hi Ronnie. I will contact you and we can discuss what is happening with your Conns accounts and the bankruptcy discharge. Thanks, Mike.

Being sued by Conn’s.

Michael Agruss Headshot

Hello Alexsis. I'd like to discuss your case with Conn's and get some more information from you. I'll give you a call. Thanks, Mike

Conn's suing me I have bench court next month

My exhusbond and I went to Conns December 2019 so my exhusbond could submit an application to take over the loan since he had the merchandise. He was approved & we were told he would be getting the contract emailed, he would electronically sign it & email it back. In Jan 2020 he had not received the email with the contract. I contacted the manager which was the person that we dealt with when we went to do the application & I was told the finance dept is responsible for emailing the contract. I called the finance dept was told the store where we did the application is responsible for getting my exhusbond the contract. For 2 1/2 months I was told that. Finally in March the manager realized he was responsible for getting the contract. The contract was FedEx to my exhusbond on March 16th exhusbond signed it sent it back, then manager FedEx it to contract processing, the confirmed receiving it March 21st. On March 26th I was told by manager that contract processing was behind about 2 weeks but the account would be transferred into my exhusbond name within a month & any adverse actions against my credit would be reversed. I have continued to receive calls demanding a payment. I have spoke to customer service, finance dept, contract processing & several supervisors along with the manager that was in charge of our acct at least 3 times a month. I have had several help desk tickets opened & still nothing has been done. The acct is still in my name & it now has gone to an outside collection agency. It is negatively affecting my credit. I don't know who else I could possibly talk to with Conns that can & will correct this problem. I called Conns store & the manager that was in charge of my acct, the application, contract ect. no longer works there. Each time I've spoke with customer service, finance dept ect I've had to explain the whole story which obviously is quit long & I've expressed my concern about this negatively affecting my credit & how it needs to be fixed before it ends up going to collections & every time was I reassured it would be handled & not end up in collections. August 7, 2020 I received a bill from American Coradius International LLC. collection agency for the Conns acct. I am fighting cancer & its exhausting dealing with this.

My exhusbond and I went to Conns where we made the purchased

I've received their ghost calls countless times, I can't afford any of the things under my credit nor do I even have any of those things in my possession any more.

Was served court papers this morning (September 16) in regard to a lawsuit against me from Conn’s Appliance account in August 2016. Could no longer afford payments, so stop paying. Account was put into collections and charged off. Continued to receive credit offers from Conn’s.

Michael Agruss Headshot

Hi Lorna. I would be happy to review the court papers you were served to see how I can help. Feel free to send them over to my office email at [email protected] I will also give you a call. Thanks, Mike

Conns trying to sue me. Today is 9/15/2020 and I got served around 6:40pm. As I look over the paper that only gives me 20 days to respond I find out that this paper was processed July 28, 2020 and issued on August 8, 2020. The 20 days has already passed. I just need help.

Hello I have a paper form that was dropped off at my grandfathers front porch in a zip loc bag stating Conn’s appliances is trying to sue me

Made a purchase cash over 3,000 3 months later and over 5 rescheduled deliveries and lie after lie I asked for a refund and 2 months, and 50 calls to corporate I still don’t have my check????

Michael Agruss Headshot

Hi Mike. Your situation sounds very frustrating, I can understand your annoyance. I will call you and see if I can help you get your money back. Thanks, Mike.

I probably owe Conns less than $1600 and I am not able to pay it anymore. I signed an agreement at 19 years old. I’m now 22 and they are threatening to sue me. They call me everyday from an unknown number and leave voicemails that they are about to proceed with legal actions. I’ve gotten tons of letters. I need the harassment to stop.

Michael Agruss Headshot

Hi Hailey. My office is experienced in dealing with debt collection harassment and I would be happy to discuss your case further to see how we can get the calls and letters to stop. I will reach out to you or you can reach my office at 312-224-4695. Thanks, Mike.

conns has been calling and harassing me for more than a year no matter how many times I tell them i am disabled and cannot afford to pay. Today they dropped off legal papers suing me. But they did not personally serve me as I am not located in the state of TX currently. Im in NY taking care of my 86 year old Mother who is very ill.

Michael Agruss Headshot

Hi Hope. I'm sorry that you're dealing with such a difficult situation and Conn's is adding to the stress. I want to help you. Please call my office at 312-224-4695 when you have some free time and we can determine what options you might have. Thanks, Mike.

I am trying to reach someone about cons trying to sue me for some furniture that was picked up from my residence due to damage the furniture was damaged so I had the furniture return back to constant and still was waiting for furniture to be delivered that has never happened and then the next thing you know I was being handled I'll call the harassed by different lawyers that supposedly had to represent them or collecting agency pertaining to the agreement I had with cons which I did not have an agreement with cons within the time. That the agreement was was was supposedly had been signed I was in the right time frame as far as them picking up the furniture because it was damaged which day did I was never contacted from that point all had Furniture return to me from the contract of the understanding that I had with X and my understanding is that I feel to believe that I don't really think I owe them anything

Michael Agruss Headshot

Hi Oreun. I would like to talk more about this with you to determine if you owe Conns anything. Please reach out to my office at 312-224-4695. Thanks, Mike

Was served papers.. please help not sure what to do. Don’t work; my husband does. Don’t want to go to jail

Michael Agruss Headshot

Hello Lucy. Being served court papers can be scary, but I can help. Don't ignore the situation, instead contact me at 312-224-4695 and we can work together to get this resolved. Thanks, Mike

I never purchased anything from Conns but I’m getting multiple calls a day from different states from them. I’ve attempted to block their number but numbers changes as they call from different states.

Michael Agruss Headshot

Hi Angelica. Do the callers state why they're calling you? If you've never purchased anything from Conns and have no debts with them, it could possibly be marketing calls or they could possibly be looking for someone else in regards to a debt. I can help get the calls to stop, though. I will contact you or you can reach me at 312-224-4695. Thanks, Mike

Getting about 15 calls a day. Lost job due to COVID layed off can’t afford the bill.

Michael Agruss Headshot

Hi Cory. I'm sorry to hear about the hardships you're currently facing. I would be happy to see how I can help you. I will contact you or you can reach me sooner at 312-224-4695. Thanks, Mike

This company takes payment directly from our account. We are still making payments on a non working refrigerator. It broke down within the first 2 months of purchase and is now 18 months later useless. We've called numerous times for service to no avail. We get the runnaround. Today a rep actually said we should get a cooler or just purchase another fridge! We are disgusted never been late or missed a payment. I asked for a supervisor because i want it removed from our payment because it never works. I was told about a class action suit with LG fridges but even with that we have to make our payment or be sent to collections. During a pandemic we have no food no fridge but a huge dept and harassment from Conns. We were CONNED

Michael Agruss Headshot

Hi David. What an incredibly frustrating situation! I would be livid as well. Let's talk further about what options you may have. The consultation is no obligation and free, so you have nothing to lose. I will call you or you can reach my office at 312-224-4695 at your earliest convenience. Thanks, we'll talk soon, Mike

Conns has sent over papers for a law suit

Michael Agruss Headshot

Hi Claudia. Unfortunately, your situation is all too common with Conns. Please send your lawsuit papers over to my office email address at [email protected] I will then contact you to discuss your options. Thanks, Mike.

Just got a summons stating that I am being sued by Conn appliances inc. need to see if there I some way I can fight it

Michael Agruss Headshot

Hi Gilbert. You're not alone in being sued by Conns. I would be happy to see what we can do to help you fight this. I would recommend not ignoring the summons and getting into contact with my office ASAP. My email is [email protected] and my phone number is 312-224-4695. Let's talk. Thanks, Mike

I purchased a couch, and stove in 2015, I paid on it for 2 years and like most sucker's I went back 18 mo later and bought 2 computers. Even though the couch was almost paid off the ses rep added the remaining balance to my new contract which I paid on until I was diagnosed in 2018 with cancer and had triple bypass surgery due to chemotherapy complications. Conns constantly calls my home and cell numbers. They have been threatening court action if I don't at least settle for less. Which I just found on today that Justice court case has a case filed on 7/28 but I have yet to be served. Their furniture is Junk. Everything I purchased has fallen apart. I have the protection plan but can't use it. This company is what their names says: A con!

Michael Agruss Headshot

Hi Craig. I'm sorry to hear about your recent health issues and the issues with Conns. Your complaints are common and a number of consumers have similar stories. I would like to talk more about your case and see what options you could possibly have to get this taken care of. I will contact you and we can chat. Thanks, Mike.

I paid $500 down and $120 per month for 2 years on a $2500.00 contract. Conns repeatedly drafted my bank account after I told them I owed them nothing. Then they began calling at least 30 times a day. They claim I still owe $2800 . More than the original contract. Now they have posted a charge off on my credit report

Michael Agruss Headshot

Hi Dusty. Do you have copies of the original contract? Have they sent you anything in writing about what you still owe? If you have any of this in writing, please send it over to my office email at [email protected] so I can review it. Thanks, Mike

806-318-2215 - this person keeps calling my work and phone, telling me he has a legal matter and won’t stop calling me. Can you help me?

Michael Agruss Headshot

Hi Christian. That number is one of many that is associated with Conns. Do you have a debt with them? I can help get the calls to stop. Please reach out to me at 312-224-4695. I will call you as well. Thanks, Mike

I have a late payment on my credit report for the incorrect month when I called and made a timely payment and associate told me not to pay and to wait for payment to go back thru bank that had an issue with payment

Michael Agruss Headshot

Hi Lizette. Is Conns causing an issue now with the mix-up? I'll give you a call and we can discuss your case. Thanks, Mike

I could not make the payments due to covid. They wouldn't work with me and kept calling my work, emailing and calling my wife

Michael Agruss Headshot

Hi Robert. While debt collectors are permitted to contact you regarding your debt, they are not permitted to harass you and they must stop once they are notified by you that you want no more calls. Have you informed them that they cannot call you? Have you sent a cease and desist letter? I can help with all of this, my law firm is experienced in dealing with unrelenting debt collectors. I'll reach out to you or you can contact me sooner at 312-224-4695. Thanks, Mike

Conn's Appliance is using me for debt in 2017

Michael Agruss Headshot

Hi Melissa. I want to discuss this in more detail with you. I will give you a call. Thanks, Mike

I had 3 unpaid accounts with Conn's. I paid one this week after a law firm sent me lawsuit hand delivered letter last week

Michael Agruss Headshot

Hi Manpreet. Let's talk about what options you have. Please contact me at 312-224-4695. Thanks, Mike

Being harassed by Conns Appliances. Received documents about being sued

Michael Agruss Headshot

Hi Bobbietta. Do you have accounts with Conns that are in collections? Send over the documents that you've received to my office at [email protected] and I will review them. Thanks, Mike

am being harassed by conns Appliances and i just Got papers they are suing me

Michael Agruss Headshot

Hello Roger. Your experience is very common with Conns. I would be happy to review your papers and help figure out what options you have. I will give you a call. Thanks, Mike

I don’t understand I’m being served when the account is showing charge off on my credit report also with different amount

Michael Agruss Headshot

Hi Monica. Can you send over a copy of your credit report and the papers you were served? I will review them and discuss your options with you. My office email is [email protected] Thanks, Mike

I’ve asked them to stop calling and everyday I get a call from conns from a different state. They call every single day and I have blocked at least 15-20 different numbers from them. I haven’t bought anything from them and owe them no money.

Michael Agruss Headshot

Hi Jared. I will give you a call and we can work on stopping the phone calls. You do have legal options. Thanks, Mike

I purchased furniture in 2016 ,that i did give several payments then I stoped, I did receive so many phone calls a day from Conn’s then they stoped but again for last four months i started getting calls again by collectors advising me I would show on my credit or to come to a settlement, that i couldnt due to covod 19 things are just hard right now. Yesterday (July 23,2020) an officer hands me a letter saying I have been sued. I need to hire an attorney for my case. Im rrally confused this account is already showing on my credit,It was a tv, that i dont have anymore it broked i dint have the money to pay them back im being sued for 1900.I need your advise

Michael Agruss Headshot

Hi Monica. I'm sorry to hear that you're struggling and that you've also been served by Conns. I can review the papers and we can discuss your options. Please feel free to send over the documentation to my email at [email protected] Thanks, Mike

Hi, I went and got furniture from Conn’s in 2017. The price I was quoted wasn’t what I currently owe, because I wasn’t informed that if I didn’t pay it off in 90 days, the balance increased drastically. I been called so many times about the balance I owe, they have called my family about my balance even though I have asked them to stop. I asked them to pick up the furniture, they said that they don’t do that. I received notice today that I am being sued for the balance I owe them. I can’t afford it now. I have been unemployed for the past 5 months, and just started a new job. I haven’t even been able to pay my mortgage. I don’t know what to do. It’s not that I don’t want to do the right thing, but I want them to do the right thing as well.

Michael Agruss Headshot

Hi Rachel. Debt collectors are not permitted to disclose the nature and amount of your debt to others, doing so may be illegal. I would be happy to review the summons you've received, as well as the original contract you had with Conns. My office email is [email protected] I will also reach out to you in the meantime. Thanks, Mike

I fell behind on payments. I agreed to Settlement and full filled the agreement and letter was sent stating that was completed. Now three years later a lawyer has purchased the debt and demanding payment even though I had a settlement agreement

Michael Agruss Headshot

Hi Ramona. Please send over all your documentation regarding this settlement and agreement, as well as the letter demanding payment to my office email address at [email protected] I will review them and determine what is going on and let you know what options you have. Thanks, Mike

I get three to five calls from Conns daily. After I have already told them I and out of work with no income.

Michael Agruss Headshot

Hi Chris. What times are they calling you? Have you sent a cease and desist letter to them to get them to stop? I can help with this. I will reach out to you and we can discuss your rights. Thanks, Mike

Conns home plus forced it employees during the Covid-19 shut down to work in their stores with PPE and threatened anyone who called in sick that they would terminate their employment. On the Website Indeed under the Mesquite Location there is a employee review that goes over the fact that on May 9th of 2020 all employees were forced to come to work and didn't have any PPE, Hand Sanitizer etc. When the health department came to the store the district manager who operates out of that store told all employees to go hide in the clearance center which has a back loading dock, and hundreds of places to disappear into. Sense then several Conns employees and their families have contracted the virus and were forced to come into work until they could produce a doctors not signaling a positive. Further more, in January of 2019 the mesquite Conns store had an employee take 280,000 dollars from their cash register by deleting payments made to their credit accounts. Conns has the video subservience showing the people paying but has told all customer who paid during the time that employee was stealing that their payment would not count unless they recuperated the money. So Conn's customers lost their payments. These payment can be proven through their security cameras but Conn's will not allow the customers access nor tell them they've got the footage of them paying. I watched as our Regional VP got promoted to VP because me devised the plan to allow the losses to be absorbed by the public.

Michael Agruss Headshot

Hello and thank you for reaching out. I want to discuss this in more detail with you. It sounds like a lot was going on at that location and some of it appears illegal. Please contact my office at Phone: 312-224-4695 Email: [email protected] Thank you, Mike

I purchased furniture from COnn's Furniture in LIttleton, Colorado. I now live in Oklahoma and have been sued by Conn's. The catch is according to them I owe 4500 and I did sign the contract. Although, I signed it under duress. The salesman never truly explained the process. Sadly, I was under the impression it was like a rent to own and if I couldn't afford it or wanted to return it I did not have to pay the balance. My husband lost his job and I was in the process of obtaining my disability for the second time. Once I had to leave my job I was on SSD. I called Conn's to come get the furniture. I then recieved a bill for 4000 if and told it was a repossession. I then did not hear from them for two years. While in OK I recieved an offer to settle for 1400 from a collection agency. Sadly, I was freaked out and forgot about it. THen I received the lawsuit from an attorney in OK. I have replied to the court and them. I now have a letter to phone them. I need help,. I am school teacher who is divorced with a daguther in college and recovering from a financial nightmare of a divorce.

Michael Agruss Headshot

Hi Leshia. I'm sorry to hear of your hardships, I can understand being worried about what you can do to fix this situation with Conns. I would be happy to review your case and discuss some more details with you. I will contact you and we can work towards fixing this for you. Thanks, Mike

Hi Im not sure if you can help me but I had an account with Conns that I finished paying in March. When I went to make my last payment on the phone they told me it was double the amount I was showing I spoke with a manager and she agreed and said she would get back with me. long story short we went back and forth for a while then they said they agreed to the original payment I said I owned and I made the payment. But now on my credit report it is showing a late payment for March and a charge off on one report a settlement on another and a charge off paid after collections on another. I have tried to get them to talk to me about it but no luck. I want them to remove the late payment and charge off notes. It never went to collections and was not a charge off. It was an error on their end they took so long to figure it out then sent me a letter after I paid saying it was a settlement. Can you assist me if so how much do you charge?

Michael Agruss Headshot

Hi Lisa. I would be happy to review the details of your case further when we talk. The initial consultation is free and no obligation. I will reach out to you or you can reach me sooner at Phone: 312-224-4695 Email: [email protected] Thanks, Mike

Conn's has been reporting 50 chargeoff with balance and multiple late payments each month for 5yrs. I have file with all bureau and CFPB FPD for false reporting harassment and false information regarding my name. This account is paid in full by my insurance and appliances was returned. They have ruined my credit my business credit and I have tried everything I can to remedy this situation thru any means given. Please help

Michael Agruss Headshot

Hi Stephanie. I'm so sorry to hear that you've had your credit and business credit ruined. I want to see how we can remedy this situation for you. Please contact my office at Phone: 312-224-4695 Email: [email protected] Let us work with you to get this taken care of. Thanks, Mike

Conn's goaded me in with a false settlement. They offered to settle my account for $1400 after submitting the payment, there's now no record of the settlement. I've called in and they refused to do anything

Michael Agruss Headshot

Hi Charles. I would be very upset if this happened to me! I'm going to call you and we can discuss this further. Thanks, Mike

Conn's goaded me in with a false settlement. They offered to settle my account for $1400 after submitting the payment, there's now no record of the settlement. I've called in and th

Numerous phone calls

Michael Agruss Headshot

Hi Carl. How many phone calls are you receiving and at what times? Have you told them to stop calling you? You have that right. My law firm is experienced in getting these calls to stop and I would be happy to help you. I'll give you a call and we can talk. Thanks, Mike

Conns appliance has served me

Michael Agruss Headshot

Hello Araceli. I'm sorry to hear that you've been served legal papers. I would highly recommend you reach out to me at your earliest convenience; letting this matter go for too long can have consequences for you. Please reach out to me at Phone: 312-224-4695 Email: [email protected] Thanks, Mike

I purchased furniture in 2015 , I did receive so many phone calls a day from Conn’s little by little they stop I just assumed it was sent to my credit. This year (may 2020) a man hands me a letter saying I have been sued. I need to hire an attorney for my case. Would like a consultation! Thank you .

Michael Agruss Headshot

Hi Rhianna. I would be happy to have a consultation with you regarding your Conns account and lawsuit. It will be free and no-obligation. I will contact you and we will talk soon. Thanks, Mike

I had a TV that was stolen from me which I had purchased from conns I sent them the police report and the insurance form they didn't input this information in the computer and in return seed me and put a judgement against me. Now they continue to contact me about a late payments from different number all hours of the day and night

Michael Agruss Headshot

Hi Jada. I will reach out to you so we can discuss this in more detail. Thanks, Mike

Conn’s open two accounts on me one with consent second without with same items and has ruined my credit and called and called me to pay and I’ve been paying and still idk what to do

Michael Agruss Headshot

Hi Veronica. I'm sorry to hear that you have accounts opened under your name that you didn't consent to. Let's talk in more detail about that and what options you could have under the law to get it resolved. I'll call you. Thanks, Mike

Conn’s has been falsely reporting to the credit bureau. I and they both have proof of payments being made and are still reporting fraudulent numbers. On top of this I agreed to pay a certain amount and have been charged nearly double.

Michael Agruss Headshot

Hi Diego. Can you send over the documentation you have to my office at [email protected]? Thanks, Mike

Since mid Feb 2020 I have been called up to 13 times in one day from at least 5 different phone numbers from Conn's personal collecting department and one saying Mcm. This goes on Monday thru Sunday. On Sundays they are in violation of the time frame in which they are allowed to call, usually around 10 am to 11 am is when I get called on Sundays. I have been keeping track of all numbers they call from and dates and times. I have spoke to them and tried to setup a date to pay but they will not stop calling even when this is done that very day. So, that just makes me more stressed and I am done with dealing with the calls. I am done speaking to them and begging the calls to stop. Can you please advise me Thank you Staci

Michael Agruss Headshot

Hello Staci. Please send over your documentation to my office so I can review it. I would be happy to help in getting these calls to stop and if they are excessive or outside of the legally permissible times for calling, you may be entitled to compensation. Thanks, Mike

So I originally got a washer machine from this company. They came out hooked it up, and left before the initial test was completed. The washer flooded my laundry room. So they came back picked up the unit and said I didn't owe anything. Then I got an email saying I was late on payments and said I owed 600 dollars. So I called them and threatened a law suit if it was not removed from my credit, and I was told the account was closed. Now I'm getting more emails about late payments, and it's back on my credit report I'm ready to sue this company I'm tired of their crap

Michael Agruss Headshot

Hi Patrick. I understand your frustration and I would be happy to discuss your situation to see what we can do. Please call my office at 312-224-4695 and I will give you a call as well. Thanks, Mike

I was bullied in the signing a contract for a man who has been just mad himself and with multiple other people trying to get a credit line for him for furniture so I move in with the guy I get the credit line for four grand sign the contract and then they explain to me that it’s actually $9000 and something after interest well three days after I move in with this guy he has hurt my dog to the point that I have two options surgery or euthanasia so I get everything in the U-Haul move all the stuff out except the stuff that he still hasn’t returned to me because he had it locked in his room and cons won’t take anything back well I didn’t sign upon delivery because they didn’t have most of the items there or correct so I never signed on it and they’ve yet to get in touch with me I’ve now been on the phone with Customer service line for 26 minutes and this is my third attempt to get in touch with them submitting that information to the helpdesk and getting A case number assigned they were supposed to contact me back still haven’t so this is my third attempt to get in touch with them cents and I am seriously considering saying screw my credit and keeping all this furniture not paying them a dime because I read all the reviews on the consumer reports and it looks like they like to rip people off and I’ve been ripped off enough by the guy that asked me to get a line of credit for him so just kind of looking for some options here. The nightstand in the Bose headphones totaling like $750 for those two items are still in his possession and I have an open case against him with the greenville County police department as well as and abuse case with the criminal investigations unit of animal cruelty in Greenville for what he did to my dog so I have a lot of stuff going on and I can’t even get in touch with them or login to see what my payment this month is supposed to be I got in contact with them within three days of them dropping off the furniture they weren’t able to change the address that they were sending the stuff to so it got sent to the house anyways where I had to get a U-Haul and move all the furniture myself to my new place after leaving there because he was abusing me an animal. I really could use some legal advice

Michael Agruss Headshot

Hi Secelie. I'm so sorry to hear about your situation, I'm glad you got out of there and are safe now. I would be happy to discuss what options you have and I will contact you so we can talk further. My phone number is 312-224-4695 if you would like to talk sooner. Thanks, Mike

I paid a settlement to conns then they take that of and report balance again ok I paid for the second time the hold balance this it’s after a period that I lost my job ect ect so y I finally paid the remaining balance and it was more that 4 months ago until this they they keep reporting to the credit Bureaus that I owe them that amount when they send me a receipt that I have for the payment of the complete balance until this day I can not get it out of my credit and I what to get a lawyer to get them to court for false report I can not buy a house I can’t do nothing with my life after I pay them everything

Michael Agruss Headshot

Hello Jorge. I want to help you get your credit back on the up-and-up. I will reach out to you to get some more details about your case. Thanks, Mike

I have been having the biggest issue with conns billing department. I have went and finance 3 items. 2 of them has been stolen; the insurance company suppose to have paid these item off except 1. when I went to the store to pay off the dj equipment I had left on the loan. My account still had all three items I purchased first. The balance of my account did not go down. Every number you call and try to speak with someone in customer service is a long wait. The store manager is no help. They can't not help with any account detail information. I am in need of help. This is against the law to get the insurance money for the items and still have me paying for these items. Please help.

Michael Agruss Headshot

Hi Stacie. I will give you a call and we can discuss your rights and what options you may have. Thanks, Mike

I had someone contact me about a Conn’s lawsuit and yes i did buy things from them but they wouldn’t stop calling me

Michael Agruss Headshot

Hi Jennifer. Have you been served papers from Conns for that lawsuit? Let's talk in more detail. Please reach out to my office at 312-224-4695. Thanks, Mike

I was a few days late on my payment and these people at Conn's. Called me about 12 to 15 times a day. They even called my work, told my boss I was late and how much I owed.

Michael Agruss Headshot

Hi Eric. If Conns told your boss about your debt and what you owed, you could be entitled to compensation as this is illegal. I will give you a call or you can reach me sooner at 312-224-4695. Thanks, Mike

I was sold 3 iPads a Conn’s and I paid the extra warranty in case they broke 2 broke and now they want me to finance more expensive ones they can’t replace the iPads because they don’t carry that model no more it’s a huge scam is there help ?

Michael Agruss Headshot

Hi Frank. You could have options under the law, which I can discuss with you when I reach out. Thanks, Mike

I was told I had a one year no interest for two separate accounts;however the payments were not set up for that amount. After a year I realized they had added nearly three times the amount for interst. Ease Totally, we would pay nearly 10K for a washer/dryer and coach set. I called to pay off and they would not give me a payoff amount only telling me I had to pay the full interest amount even though I was paying early. I told them to come get the items because I wasn’t going to pay that much for these items, especially the couch set that already falling apart. I tried to add the items to my debt management account but I can’t because they are secured. I want to settle with them or have them come get these items. They are extremely shady in the dealings with people.

Michael Agruss Headshot

Hi Vanessa. Conns has frequent complaints about their practices and your story is like so many others. I want to discuss what options you have under the law. I will give you a call or you can contact my office at 312-224-4695. Thanks, Mike

Conn's employee signed my contract without my permission on the IPAD plus I was offered 12 months no interest which they voided because of a late payment their system kept glitching and posted the payment late plus they added renters insurance without permission since I had my own renters insurance even though proof was provided 5 times in person at the store they would not remove it they are very fraudulent everything they tell you verbally they do the opposite insted of my bill going down every month it would go up due to the excessive interest and customer service is the worste they don't speak actual english plus they go in and ruin your credit because when you try to speak to them regarding the account they ignore you even emails please don't purchase from them its a nightmare.

Michael Agruss Headshot

Hi Maria. Thank you for sharing your story with others, it does help them to make decisions about dealing with Conns. If you would like help getting this resolved, I would be happy to discuss your case for free in a no-obligation consultation. My phone number is 312-224-4695. Thanks, Mike

Being sued by conns. I was financed furniture. But was mislead. Had previous account with interest bearing. Then bought additional items. Was refinanced but interest bearing amount was added. To new account. Paying interest on intrsst of last loan.

Michael Agruss Headshot

Hi Antonio. Let's talk more about this and what you can do about the situation. Thanks, Mike

Conn’s is doing me for breach of contract

Michael Agruss Headshot

Hi Colby. I'll give you a call and we can talk in more detail. Thanks, Mike

I worked in the oil field for a few years and the money was good, I purchased a TV, 4K player, and TV mount from Conns. I was laid off in 2017 and was forced to take a much lower paying job. I was contacted several times to settle the debt but was unable to make any payments arrangements do to only having 1 income in my household. As time went by I waited for them to just repo the equipment, but they never did and I just forgot about it thinking it had just been sent to a debt collector and on my credit. 3 years later a constable shows up at my home to serve me papers for a lawsuit from Conns for $3040. Is there anything I can do to settle this outside of courts. My current job is a lot better paying, but I am still trying to recover from what happened in 2017 financially. Any help would be greatly appreciated as far as steps I can take to resolve this. I know the debt is accurate, just trying to bide some time to pay it off when I'm able to.

Michael Agruss Headshot

Hi Edward. Please call my office at 312-224-4695. You have options and I would like to get some more details from you. Thanks, Mike

I made timely payments to Conns for years via their portal but they changed the portal without notifying me. I typically made my payment on the last day of month because that's when my pay period was. This resulted in a delinquent payment yet Conns penalized me and damaged my credit. Need help getting lates removed. Have since paid the account off in full.

Michael Agruss Headshot

Hello Marc. I will reach out to you and we can discuss this further. Thanks, Mike

Please call me so i can explain issues

Michael Agruss Headshot

Hi Megan. I will do that. Thanks, we will talk soon, Mike

I am being bombarded with texts messages staying my account has been placed with an outside company. The account was paid off by my ex husband per our divorce. When I reply “stop” to the text messages, I keep getting them daily, if not every other day, even though I have replied to “stop” per the text. Is there anything I can do? Thank you

Michael Agruss Headshot

Hi Allison. Do you have proof that the debt was paid by your ex-husband? I would be happy to see what you can do to get the calls to stop. Please call my office at 312-224-4695 and we can talk further. Thanks, Mike

Conns was offering 12 months interest free. 1600. For a stove and window unit with heat so I agreed to pay 134.00 a month for l2 months ,but every time I call to make my payment they would tell me to pay 83.00 ...then I would tell them that paying 134.00 a month that I signed a 12 month interest free deal .at close to end of the 12 months I started asking how much do I owe ...and they would tell me I owed 800 or more dollars.well I thought that it was just something that was gonna fix it self on the last month but it only got worse ...they told me and are still saying that I owe them over 800.00 because I went passed the day of the 12 month interest free deal so I told them to sendme a copy of the contract that i signed ...well somehow they put me on a 2 year pay and ...if that is so there was no 12 month deadline ever set ......../I set there and the salesman set me up on a 12 month interest free deal I didn't want nothing else now there trying to steal over 800.00 from me and I'm pissed off bad how could there be a date set ...when there was never a contract to go by ... I paid 134 .00a month to be able to get the stuff paid for quickly and not to get jammed with over 20% interest

Michael Agruss Headshot

Hi Thomas. This sounds like a very confusing and frustrating situation. I want to talk more about this with you and will give you a call. Thanks, Mike

Harassing phone calls. Emails. Reporting to my credit report that I’m past due and I’m PAID OFF.

Michael Agruss Headshot

Hi Lisa. I would be happy to help get the calls to stop and helping to get your credit report fixed. Reach out to me at [email protected] or 312-224-4695. Thanks, Mike