Debt collectors like Contract Callers (also known as “CCI Contract Callers, Inc.”) cannot harass you over a debt. You have rights under the law, and we will stop the harassment once and for all.
THE BEST PART IS…
If Contract Callers violated the law, you will get money damages and Contract Callers will pay our attorneys’ fees and costs. You won’t owe us a dime for our services. Plus, some of our clients also receive debt relief and cleaned-up credit reports. You have nothing to lose! Call us today at 888-572-0176 for a free consultation.
Who is Contract Callers?
Contract Callers is a debt-collection agency based in Augusta, Georgia. The company is not accredited with the Better Business Bureau and has received over 120 complaints via the BBB in the past three years, almost all of which are for billing/collection problems.Consumers allege frequent robocalls, attempts to collect fraudulent debt, harming consumers’ credit reports by reporting already-paid debt, inaccurate documentation, and failure to provide debt-validation.
Contract Callers’ Address, Phone Number, and Contact Information
Contract Callers is located at 501 Greene Street, Suite 302, Augusta, GA 30901-4415. The agency’s Call Center number is 800-825-8038.Contract Callers’ website is www.contractallers.com/ and you can also submit a message at https://www.contractcallers.com/contact/.
Phone Numbers Used by Contract Callers
Like many debt collection agencies, Contract Callers may use many different phone numbers to contact debtors. For an advanced search, visit blog and enter a phone number in the number search box. Here are some phone numbers Contract Callers may be calling you from:
- 412-567-3135
- 706-303-4175
- 706-868-0800
- 706-250-5038
- 706-524-7639
- 706-432-6222
- 800-288-1179
- 800-825-8038
- 800-338-5443
- 857-362-0979
Contract Callers Lawsuits
If you want to know just how unhappy consumers are with Contract Callers, take a look at the number of lawsuits filed against the agency on the Public Access to Court Electronic Records (“PACER”). PACER is the U.S.’s federal docket which lists federal complaints filed against a wide range of companies. A search for Contract Callers will display over 50 lawsuits filed against the agency, 14 of which originated here in Illinois. Most of these lawsuits involve violations of consumers’ rights and/or the Fair Debt Collection Practices Act (FDCPA).
Contract Callers Complaints
The Fair Debt Collection Practices Act (FDCPA) is a federal law which applies to everyone in the United States. In other words, everyone is protected under the FDCPA, and this Act is a laundry list of what debt collectors can and cannot do while collecting a debt, as well as things they must do while collecting debt. If Contract Callers is harassing you over a debt, you have rights under the FDCPA.
The Telephone Consumer Protection Act (TCPA) protects you from robocalls, which are those annoying, automated, recorded calls that computers make all day long. You can tell it’s a rob call because either no one responds on the other end of the line, or there is a delay when you pick up the phone before a live person responds. You can receive $500 per call if Contract Callers violates the TCPA. Have you received a message from Contract Callers that sounds pre-recorded or cut-off at the beginning or end? These are tell-tale signs that the message is pre-recorded, and if you have these messages on your cell phone, you may have a TCPA case against Contract Callers.
The Electronic Fund Transfer Act (EFTA) protects electronic payments that are deducted from bank accounts. If Contract Callers took unauthorized deductions from your bank account, you may have an EFTA claim against the agency. Contract Callers, like most collection agencies, wants to set up reoccurring payments from consumers; imagine how much money it can earn if hundreds, even thousands, of consumers electronically pay them $50 – $100 or more per month. If you agreed to this type of reoccurring payment, the agency must follow certain steps to comply with the EFTA. Did Contract Callers continue to take electronic payments after you told them to stop? Did they take more money from your checking account than you agreed to? If so, we can discuss your rights and potential case under the EFTA.
The Fair Credit Reporting Act (FCRA) works to ensure that no information reported to your credit report is false. In essence, it gives you the right to dispute those inaccuracies that you find on your credit report. We’ve handled many cases in which a debt collection agency reported debt on a consumer’s credit report to obtain leverage over the consumer. If Contract Callers is on your credit report, they may tell you that they’ll remove the debt from your credit report if you pay it; this is commonly known as “pay for delete.” If the original creditor is on your report rather than the debt collector, and you pay off the debt, both entities should accurately report this on your credit report.
Several states also have laws to provide its citizens an additional layer of protection. For example, if you live in California, Florida, Michigan, Montana, North Carolina, Pennsylvania, Texas, or Wisconsin, you may be able to add a state-law claim to your federal law claim above. North Carolina, for example, has one of the most consumer-friendly statutes in the country: if you live in NC, and you’re harassed over a debt, you may receive $500 – $4,000 in damages per violation. We work with a local counsel in NC and our NC clients have received some great results in debt collection harassment cases. If you live in North Carolina and are being harassed by a debt collector, you have leverage to obtain a great settlement.
How do we Use the Law to Help You?
We will use state and federal laws to immediately stop Contract Callers’ debt collection. We will send a cease-and-desist letter to stop the harassment today, and if Contract Callers violates the FDCPA, EFTA, FCRA, or any state law, you may be entitled to money damages. For example, under the FDCPA, you may receive up to $1,000 in damages plus actual damages. The FDCPA also has a fee-shift provision, which means the debt collector will pay your attorneys’ fees and costs. If you have a TCPA case against the agency, we will handle it based on a contingency fee and you won’t pay us a dime unless you win.
THAT’S NOT ALL…
We have helped hundreds of consumers stop phone calls from Contract Callers and we know how to stop the harassment and get you money damages. Once again: you will not pay us a dime for our services. We will help you based on a fee-shift provision and/or contingency fee, and the debt collector will pay your attorneys’ fees and costs.
What if Contract Callers is on my Credit Report?
Based on our experience, some debt collectors may credit-report, which means one may mark your credit report with the debt they are trying to collect. In addition to or instead of the debt collector, the original creditor may also be on your credit report in a separate entry, and it’s important to properly identify these entities because you will want both to update your credit report if or when you pay off the debt.
THE GOOD NEWS IS…
If Contract Callers is on your credit report, we can help you dispute it. Mistakes on your credit report can be very costly: along with causing you to pay higher interest rates, you may be denied credit, insurance, a rental home, a loan, or even a job because of these mistakes. Some mistakes may include someone else’s information on your credit report, inaccurate public records, stale collection accounts, or even being a victim of identity theft. If you have a mistake on your credit report, there is a process to dispute it, and my office will help you obtain your credit report and dispute any inaccurate information.
REMEMBER…
If a credit reporting agency violates its obligations under the Fair Credit Reporting Act (FCRA), you may be entitled to statutory damages up to $1,000, and the credit reporting agency will be required to fix the error. The FCRA also has a fee-shift provision, which means the credit reporting agency will pay your attorneys’ fees and costs. You won’t owe us a dime for our services. We have helped hundreds of consumers fix inaccurate information on their credit reports, and we’re ready to help you, too.
Complaints against Contract Callers
If you’re on this page, chances are you are just like the hundreds of consumers out there being harassed by Contract Callers. Below are some complaints from the Better Business Bureau (“BBB”) and various consumer websites.Here are some of the many BBB reviews and complaints against Contract Callers:
- “I have already paid a different bill collector for the same amount, yet an account in collections is open under my credit report. I had an unpaid $683.88 **** bill that went into collections a while back, and it was sold to a third party bill collector, ********************. I paid them in full on April 21, 2017. On May 8, 2017, the same bill is back in collections on my credit report but with another third party bill collector called . I cannot get a hold of anyone at their company and they need to remove this debt from collections as I have already paid it off in full.”
- “Contract Callers is coming after me for a fraudulent charge from a fraudulent company called TRS Limited. About a month ago I received a collection notice from (CCI). It said I owed $139.97 for goods received from a company called TRS Limited. I never purchased such goods and was never billed for such goods. I have let CCI know this in writing and advised them to look up TRS Limited and they will find it is a scam. CCI now calls me harassing me to pay the bill which I do not owe. I believe they are in on the scam. They are threatening me to mark it on my credit score. This company is either committing fraud or is very ignorant in not knowing who they are collecting for.”
- “I have a false debt on my credit report. 10-14-15 I didn’t have an account with national fuel. Or notified of this debt. I received all 3 of my credit reports and they had that I owed 935.00 to a collection agency named CONTRACT CALLERS INC. They claim they were trying to collect a debt for a company by the name of 10 ******************************.they claim I opened this account Oct 14, 2015.Which is totally false at this time period I was residing in Buffalo, New York. This company failed to verify and validate this debt. This company also failed to verify if they were licensed to collect in the state of New York. This company threatened legal action which is a direct violation of the FDCPA.”
Based on 7 reviews on Google, Contract Callers received a 2.3-star rating. Here is a snippet of the reviews on Google:
- “ZERO stars, but can’t go lower than 1! If you are considering using this company and its services you may want to rethink that position. For over a year now this company has been calling a cell phone number I got for a home based business which makes changing it problematic. Every time we get a call we tell them there is no such person at the number they are calling and every time they say they’re sorry and will remove the number but in a week or so they are right back at it. BAD business practice = BAD business”
- “They are running some sort of scam, saying I owe QVC some sort of money and I contacted QVC a long time ago and they said that they never sent me to an agency as I have been paying them every month.”
- “They call my house every day. Never leave a voicemail. I have no idea who they are. Looked them up on Google – I have no idea why they would be calling me. Soon will be reporting the number/company. Every single day for weeks they call – will not stop.”
Cases We’ve Handled against Contract Callers
I THINK YOU’LL AGREE WITH ME WHEN I SAY…
Threats and harassment from collection agencies can be pretty intimidating. However, we can stop the harassment and get you money damages under the law, and the collection agency will pay your attorneys’ fees and costs. Here is one case we’ve handled against Contract Callers:
- Marie M. v. Contract Callers, Inc. – In January 2016, Marie of Bucks County, Pennsylvania, filed a claim against Contract Callers for violations of the Fair Debt Collection Practices Act (FDCPA). Complaints included “harassing, oppressive, or abusive” conduct when attempting to collect debt, including contacting the plaintiff after the debt was paid and Contract Callers was instructed to stop calling, as well as CC’s failure to identify itself or that it collects debt when contacting the plaintiff.
What Our Clients Say about Us
Mike Agruss Law has over 920 outstanding client reviews through Yotpo, an A+ BBB rating, and over 125 five-star reviews on Google. Here’s what some of our clients have to say about us:
“Michael Agruss handled two settlements for me with great results and he handled them quickly. He also settled my sister’s case quickly and now her debt is clear. I highly recommend Michael.”
“Mike Agruss Law was very helpful, they helped me solved my case regarding the unwanted calls. I would highly recommend them. Thank you very much Mike Agruss!”
“Mike Agruss Law was very helpful to me and my veteran father! We were harassed daily and even called names for a loan that was worthless! Agruss stepped in and not only did they stop harassing, they stopped calling all together!! Even settled it so I was paid back for the problems they caused!”
Can Contract Callers Sue Me?
Although anyone can sue anyone for any reason, we have not seen Contract Callers sue consumers, and it’s likely that the agency does not sue because they don’t always own the debt they are attempting to collect, and would also need to hire a lawyer, or use in-house counsel, to file a lawsuit. It’s also likely that the agency collects debt throughout the country, and it would be quite difficult to have lawyers, or a law firm, licensed in every state. However, there are collection agencies that do sue consumers; for example, Midland Credit Management is one of the largest junk-debt buyers, and it also collects and sues on debt. Still, it is less likely for a debt collector to sue you than for an original creditor to hire a lawyer or collection firm to sue you. If Contract Callers has threatened to sue you, contact Mike Agruss Law as soon as possible.
Can Contract Callers Garnish my Wages?
No, unless they have a judgment. If Contract Callers has not sued you, then the agency cannot get a judgment. Barring limited situations (usually involving debts owed to the government for student loans, taxes, etc.), a company must have a judgment in order to garnish someone’s wages. In short, we have not seen this agency file a lawsuit against a consumer, so the agency cannot garnish your wages, minus the exceptions listed above. If Contract Callers has threatened to garnish your wages, contact our office right away.
Contract Callers Settlement
If you want to settle a debt with Contract Callers, ask yourself these questions first:
- Do I really owe this debt?
- Is this debt within the statute of limitations?
- Is this debt on my credit report?
- If I pay this debt, will Contract Callers remove it from my credit report?
- If I pay this debt, will the original creditor remove it from my credit report?
- If I pay this debt, will I receive confirmation in writing from Contract Callers for the payment and settlement terms?
These are not the only things to consider when dealing with debt collectors. We are here to help you answer the questions above, and much more. Whether it’s harassment, settlement, pay for delete, or any other legal issue with Contract Callers, we at Mike Agruss Law are here to help you.
Share your Complaints against Contract Callers Below
We encourage you to post your complaints about Contract Callers. Sharing your complaints against this agency can help other consumers understand what to do when this company starts calling. Sharing your experience may help someone else!
HERE’S THE DEAL!
If you are being harassed by Contract Callers over a debt, you may be entitled to money damages – up to $1,000 for harassment, and $500 – $1,500 for illegal robocalls. Under state and federal laws, we will help you based on a fee-shift provision and/or contingency fee, which means the debt-collector pays your attorneys’ fees and costs. You won’t owe us a dime for our services. We’ve settled thousands of debt collection harassment cases, and we’re prepared to help you, too. Contact Mike Agruss Law at 888-572-0176 to stop the harassment once and for all.
