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Enhanced Recovery Company (ERC)

Michael Agruss

Written and Reviewed by Michael Agruss

  • Managing Partner and Personal Injury Lawyer at Mike Agruss Law.
  • Over 20 years of experience in Personal Injury.
  • Over 8000+ consumer rights cases settled.
  • Graduated from the University of Illinois Chicago School of Law: Juris Doctor, 2004.

Debt collectors like Enhanced Recovery Company, LLC cannot harass you over a debt. You have rights under the law. We will stop the harassment once and for all.

THE BEST PART IS…

If Enhanced Recovery Company, LLC violated the law, you will get money damages and Enhanced Recovery Company, LLC will pay our fees and costs. You will not pay us a penny for our time. Plus, some of our clients also receive debt relief and cleaned up credit reports. You have nothing to lose! Call us today at 888-572-0176 for a free consultation.

Who is Enhanced Recovery Company, LLC?

Enhanced Recovery Company, LLC, also known as ERC, is a large third party collection agency, headquartered in Jacksonville, Florida. The company was founded in 1999 and is a Limited Liability Company, according to their website. The company has been the subject of many consumer complaints and has been known to mislead consumers when collecting on debt, call repeatedly, and illegally threaten legal action. ERC collects on various types of debts including, bank cards, cell phone bills, bank overdrafts, utility accounts, cable television accounts, and much more.

Enhanced Recovery Company, LLC Address, Phone Number, and Contact Information

Enhanced Recovery Company, LLC is located at 8014 Bayberry Road, Jacksonville, FL 32256. The main telephone number for ERC is 904-680-2591. This is just one of many ERC contact numbers. Enhanced Recovery Company, LLC website is ercbpo.com ERC’s fax number is 904-645-3009.

Phone Numbers Used By ERC

ERC likely has dozens, if not over 100, phone numbers it calls from. Here are a few phone numbers ERC may be calling you from:

425-271-6266

605-242-1600

866-577-2461

918-493-2200

912-283-3595

877-868-2586

800-278-2420

800-278-1755

800-305-5553

678-430-3676

800-875-5164

Enhanced Recovery Company, LLC Lawsuits

If you want to know just how unhappy consumers are with ERC, take a look at the number of lawsuits filed against Enhanced Recovery Company, LLC on the Public Access to Court Electronic Records (“PACER”). PACER is the federal docket throughout the country that lists federal complaints filed against ERC. When you do a search for ERC, there are over 900 lawsuits filed against ERC. Most of these lawsuits involve consumer rights’ violations.

Enhanced Recovery Company, LLC Harassment

The Fair Debt Collection Practices Act (“FDCPA”) is a federal law that applies to everyone in the United States. In other words, everyone is protected under the FDCPA. The FDCPA is a laundry list of what ERC can and cannot do while collecting a debt, as well as things debt collectors must do while collecting a debt. If ERC is harassing you over a debt, you have rights under the Fair Debt Collection Practices Act.

The Electronic Fund Transfer Act (“EFTA”) protects electronic payments that are deducted from bank accounts. If Enhanced Recovery Company, LLC took unauthorized deductions from your bank account, you may have an EFTA claim. ERC, like most collection agencies, wants to set up reoccurring payments from consumers. Imagine how much money ERC gets if hundreds, if not thousands, of consumers electronically pay them $50-$100, or more, per month. If you agreed to this type of reoccurring payment, ERC must follow certain steps to comply with the EFTA. Did ERC continue to take electronic payments after you said stop? Did ERC take more money from your checking account than you agreed to? If so, let’s talk about your rights under the EFTA.

The Fair Credit Reporting Act (“FCRA”) works to ensure that no information reported to your credit report is false. In essence, it gives you the right to dispute those inaccuracies that you find on your credit report. We handled a lot of cases recently where Enhanced Recovery Company, LLC reported debt on a consumer’s credit report. ERC likely reports on credit reports to obtain greater leverage over the consumer. If ERC is on your credit report, they may tell you if you pay the debt, they’ll remove it from your credit report. This is commonly known as pay for delete. You pay ERC, and they delete the debt from your credit report. Even if ERC is not on your credit report, maybe the original creditor is. If you pay off the debt to ERC, then the original creditor, and ERC, should accurately report this on your credit report.

Several states also have laws that provide its citizens an additional layer of protection. For example, if you live in California, Texas, Florida, North Carolina, Wisconsin, Michigan, Montana, or Pennsylvania you may be able to tack on a state-law claim with your federal law claim above. North Carolina, for example, has one of the most consumer-friendly statutes in the country. If you live in NC, and you’re harassed over a debt, you may get $500.00 – $4,000.00 in damages per violation. We work with a local counsel in NC. Our NC clients have received some great results in debt collection harassment cases. If you live in NC, and EnhancedRecovery Company, LLC is harassing you, you have tons of leverage to get a great settlement.

HOW CAN WE USE THE LAW TO HELP YOU?

We will use state and federal laws to immediately stop Enhanced Recovery Company, LLC debt collection. We will send a cease and desist letter to get the harassment to stop the same day. If ERC violates the FDCPA, EFTA, FCRA, or any state laws, you may be entitled to money damages. For example, under the FDCPA, you can get up $1,000.00 in damages plus actual damages. The FDCPA has a fee-shift provision. This means, ERC pays our attorney’s fees and costs.

THAT’S NOT ALL…

We have helped hundreds of consumers stop phone calls from ERC. We know how to stop the harassment and get you money damages. ONCE AGAIN, you will not pay us a penny for our time. We will help you based on a fee-shift provision and/or based on a contingency fee. That means, ERC pays our attorney’s fees and costs.

What If Enhanced Recovery Company, LLC Is On My Credit Report?

Based on our experience, ERC does credit report. That means, ERC will mark your credit report with the debt they are trying to collect on. In addition to ERC, the original creditor may be on your credit report. For example, if you owe Chase Bank on a credit card, and ERC is collecting on it, both Chase and ERC may have separate entries on your credit report. This is important because you will want both parties to update your credit report if you pay off the debt.

THE GOOD NEWS IS…

If ERC is on your credit report, we can help you dispute it. Mistakes on your credit report can be very costly. Along with causing you to pay higher interest rates, you may be denied credit, insurance, a rental home, a loan, or even a job because of these mistakes. Some mistakes may include someone else’s information on your credit report, inaccurate public records, stale collection accounts, or maybe you were a victim of identity theft. If you have a mistake on your credit report, there is a process to dispute them. My office will help you pull your credit report and dispute any inaccurate information.

REMEMBER…

If a credit reporting agency violates its obligations under the Fair Credit Reporting Act (“FCRA”), you may be entitled to statutory damages up to $1,000.00, plus the credit reporting agency will be required to fix the error. The FCRA also has a fee-shift provision. This means, the credit reporting agency pays your attorney’s fees and costs. Therefore, you will not pay me a penny for my time. We have helped dozens of consumers fix inaccurate information on their credit reports.

Complaints against ERC

If you’re on this page, chances are you are just like the hundreds of consumers out there being harassed by ERC. The complaints on the Better Business Bureau (“BBB”), various consumer websites, including on Yelp, and even the complaints on this page (below) are endless. ERC is accredited by the BBB. Despite 30 negative reviews and 1,356 total customer complaints, ERC has a B rating on the BBB.Here are some of the many BBB complaints regarding ERC:

  1. “I keep receiving harassing calls from this company. I’ve asked several times to be removed from their call list but the calls continue. I do have debt, as do most Americans, however all of my payments to my creditors are on time & all of my accounts are in good standing”
  2. “This company continues to call me. Left a message once saying that I needed to call them regarding a debt. I have no debts. How can I get them to quit calling me? I consider it harassment.”
  3. “How can the BBB give these guys a B rating when they cold call at all hours of the day using multiple phone numbers? And we have NO DEBTS!”

Reviews and complaints on Yelp do not get any better for ERC. ERC has an average of one star on ConsumerAffairs.com. Here’s what people on ConsumerAffairs.com have to say about ERC:

  1. “My father received a collection letter from ERC for a debt to CenturyLink. The account # was not his nor was the spelling of his name correct. We called CenturyLink verifying his account was current and that that he only had one account. (We thought someone may have set up a fraudulent account with CL). We called ERC and were hung up on 3 times”
  2. “They said that the only way that they would take it off my credit history (within 45 days mind you) was IF I paid it AGAIN!!! Really — Pay same bill TWICE!!! “
  3. It is unfortunate that a company will purposely lie to customers about what they owe and how old the debts are. These are accounts over ten years old and this company is still trying to collect full balances on accounts that really should be removed out of statute.”

Cases We Have Handled Against ERC

I THINK YOU’LL AGREE WITH ME WHEN I SAY…

Threats and harassment by collection agencies can be pretty intimidating. Well, it turns out we can stop the harassment, attempt to get you money damages under the law, and the collection agency will have to pay us our fees and costs. Here are some of the cases we’ve handled against DCI:

  1. Julie O. v. ERC: In this case, our client lives in California. ERC started contacting our client sometime in or around March of 2017. The calls were regarding a debt that our client did not owe. ERC called from 800-875-5143, among other numbers. Our client told ERC to stop calling on multiple occasions. ERC did not cease communications which prompted Mike Agruss Law to send a cease and desist letter on her behalf. Despite receiving the letter, the calls continued. Since our client is a resident of California, we alleged both the Fair Debt Collection Practices Act and the Rosenthal Fair Debt Collection Practices Act.
  2. Bruce K. v. ERC: In 2017, our client began receiving collection calls for a debt originally owed to AT&T. The calls were from 800-875-5164, which is a number belonging to ERC. Our client received over 150 calls from ERC within a few months. In this case we alleged ERC’s excessive call volume was a violation of the Fair Debt Collection Practices Act.
  3. Josh P. v. ERC: In December of 2014, our client pulled his credit report and noticed ERC was reporting as a charge off or collection account. Shortly thereafter, on or around December 31, 2014, our client mailed a dispute letter to ERC, who received it on January 5th, 2015. Despite receiving our client’s dispute letter, as of February 17, 2015, ERC continued to report the debt to our client’s credit report and failed to include proper notations indicating that the debt was being disputed. In this case we alleged ERC violated the Fair Debt Collection Practices Act.

Here’s What Our Clients Say About Us

Mike Agruss Law, has over 900 outstanding client reviews through Yotpo, an A+ BBB rating, and over 125 five-star reviews on Google. Here’s what some of our clients have to say about us.

“I cannot thank or say enough about the professionalism displayed by Mike Agruss Law! They coordinated their efforts very quickly to stop the harassing phone calls from a bill collector.”

“I’m happy to have found Agruss. I was getting collection calls for the previous owner of my phone number. No matter what I pressed or said the calls kept coming.”

“The employees always made me feel like I mattered and that means a lot, because believe me, I know I was a pain in the butt. They always returned my phone calls and emails immediately, despite all the caseloads they had. I am very happy”

Can Enhanced Recovery Company, LLC Sue You?

Although anyone can sue anyone for any reason, we have never seen ERC sue consumers. It’s likely ERC does not sue because they do not always own the debt they are collecting on. Also, ERC would have to hire a lawyer, or use in-house counsel, to file a lawsuit. It’s likely ERC collects debts through the entire country. Therefore, it would be very difficult to have lawyers, or a law firm, licensed in every state. There are collection agencies that do sue consumers. For example, Midland Credit Management is one of the largest junk-debt buyers. Midland Credit Management collects on debt and also sues on debt. The opposite is true with ERC. Therefore, it would be very unusual if ERC sued you. The original creditor, on the other hand, may hire a collection firm, or lawyer, to sue you. If ERC has threatened to sue you, call us. We can help.

Can Enhanced Recovery Company, LLC Garnish Your Wages?

No, not unless they have a judgment. If ERC has not sued you, then ERC cannot get a judgment. If ERC does not have a judgment, then ERC cannot garnish your wages. Minus limited situations (usually dealing with debts owed to the government for student loans, taxes, etc.), in order to garnish someone’s wages, you need a judgment first. In short, we have not seen ERC file a lawsuit against a consumer. So, ERC cannot garnish your wages, minus the exceptions listed above. If ERC has threatened to garnish your wages, contact our office right away.

Enhanced Recovery Company, LLC Settlement

If you want to settle a debt with ERC Management, ask yourself these questions first:

  1. Do I really owe this debt?
  2. Is this debt within the statute of limitations?
  3. Is this debt on my credit report?
  4. If I pay this debt, will ERC remove it from my credit report?
  5. If I pay this debt, will the original creditor remove it from my credit report?
  6. If I pay this debt, will I get something in writing from ERC confirming the payment and settlement terms?

These are not the only things to consider when dealing with debt collectors. We are here to help you answer the questions above, and much more. Whether its harassment, settlement, pay for delete, or any other legal issue with ERC Management, the folks at Mike Agruss Law are here to help you.

Share Your Complaints About Enhanced Recovery Company, LLC Below

Post your complaints about ERC Sharing your complaints about ERC will help other consumers know what to do when ERC starts calling. Sharing your experience may help someone else.

HERE’S THE DEAL!

If you are being harassed by Enhanced Recovery Company, LLC over a debt, you may be entitled to money damages. Get up to $1,000 for harassment, and $500-$1,500 for illegal robocalls. Under various state and federal laws, we will help you based on a fee-shift provision and/or based on a contingency fee. That means, the collector pays your attorney’s fees and costs.You won’t pay us a penny. We have settled thousands of debt collection harassment cases. Let us help you today. Contact Mike Agruss Law at 888-572- 0176 to stop the harassment once and for all.

Submitted Comments

Theresa Griffin
9 years ago
This company has placed something on my credit that I know nothing of. When I contacted them they said they don't know what it is at which I have disputed and still haven't received word from them about the matter.
Magruss
9 years ago
Hi Theresa I understand your frustration. I've helped other consumers who have Enhanced Recovery Company on their credit report, and I think i can help you too. You have rights under the Fair Credit Reporting Act and the Fair Debt Collection Practices Act. I'll e-mail you my contact information so we can discuss this further. I will help you get verification of the debt. If you do not owe the debt, I will also help you dispute the inaccurate information in your credit report. Either way, we will get to the bottom of this issue with Enhanced Recovery Company. Thanks, Mike
Spencer Lewis
9 years ago
I received a Enhanced Recovery Company on a cable bill. I have not had Comcast for almost 2 years. In fact when i Logged into my old comcast email it shows i have a credit of 1,307.70 . i know that really i owe nothing and have no credit. it was a equipement credit and book keeping clerk at comcast did. but i am pissed if your interested call me. Regards, Spencer Lewis
Lisa carme
9 years ago
hi this company calls me at work like 3 times a day "that I know of" I had talk to them and explained my situation but they just keep calling me at work and at my cell phone thousand times can I do something to stop then calling me at work...is very uncomfortable when people at work tell me that they are calling me from a debt collector.
Joshua Conder
9 years ago
Email is the best way of contacting me: This company has placed a collection on my credit report that I KNOW was taken care of years ago. I truly believe they are trying to scam me and I need help DELETING this from my report. My family and I would like to purchase a house and find it very disturbing that something already handled is resurfacing again. Can ou help?
Magruss
9 years ago
Hi Joshua, Enhanced Recovery Company is notorious for putting negative marks on consumers' credit reports. I can help you dispute the debt. If Enhanced Recovery Company does not mark your debt as disputed, they have then violated the Fair Debt Collection Protections Act ("FDCPA"). If you do not owe the debt at all, and what's in your credit report is inaccurate, then I can also help you dispute the debt with the original creditor, the credit bureaus, and Enhanced Recovery Company. In addition to the FDCPA, you also have rights under the Fair Credit Reporting Act. I will contact you so we may further discuss both laws. In short, I'll help you try to get Enhanced Recovery Company off of your credit report. Thanks, Mike.
Magruss
9 years ago
Hi Lisa, Enhanced Recovery Company cannot call you at work after you tell them to stop calling you at work. Under the Fair Debt Collection Practices Act ("FDCPA"), Enhanced Recovery Company must stop all calls at work once you say stop. I've helped dozens of consumers being harassed by Enhanced Recovery Company. I can help you, too. I'll call you so we may further discuss this over the phone. Thanks, Mike.
Magruss
9 years ago
Hi Spencer, It sounds like Enhanced Recovery Company is trying to collect a debt you do not owe. This does not surprise me. About 20% of my clients are being harassed on debts they do not owe. The first thing you should do is check your credit report. Then, you can send written dispute letters to Comcast, Enhance Recovery Company, and the credit bureaus (assuming the credit bureaus are reporting this debt on your credit report). I've helped dozens of consumers with debt collection harassment case against Enhanced Recovery Company. Let's discuss your situation on the phone to see if i can help you, too. Thanks, Mike.
Duane Hudson
9 years ago
Enhanced Recovery had placed two items on my credit bureau - T Mobile and Direct TV. I disputed these items from my credit report and they were removed, however, Enhanced Recovery replaced the items back on my credit report. I never received a debt validation letter and they have not sent any notices to me at my address on file and yet my credit report have suffered from two items from Enhanced Recovery. I would like to see if assistance can be made regarding the FDCPA violation
Dave
8 years ago
They call about 15-20 times per week leaving a message for me to call them back with a reference number. They call from different numbers. The last one was (800) 565-1368. I am not aware of any outstanding debt so I have never called them back.
Melinda An
8 years ago
Hello, I am Melinda. I would like your help. I just received a letter from enhanced recovery company saying i need to owe $1,752.27 from sprint. I do not owe them and i need to off my credit report.
Scott
7 years ago
I received two pieces of mail (not emails) that stated that they were from wells fargo and that I had delinquent accounts with them. I do not have any accounts with wells fargo. I suspected fraud and called their fraud division, the nearest branch, the county sheriff, and several other calls to various offices of wells fargo. I am getting no where with them.
Jaime
7 years ago
I am just researching who Enhance Recovery Company is. I received a letter from them recently. I was trying to find their actual mailing address to send a validation letter!
Visitor
7 years ago
I am trying to get ahold of enhanced recovery company to see why tmobile has a collection with me but I am unable to get any answers and I keep getting automated services. I looked up the ratings on this debt collector and the comments were not good at all. yes we had a service thru tmobile and they were charging us with ridiculous roaming charges and we told them to cancel our contract etc. this was in 09. well we kept getting calls from the debt collector. well this last year I have been trying to work on getting my credit score up and I was told I owed $875 which was way out of the ball park. so I tried contacting this debt collector and I get the run around. so today I chatted with tmobile to find out the amount I owed and the agency and its the same agency but a different amount. $375. tmobile told me they could not help me causeit has been in collections which I have tried to resolve this but no luck. and I believe that tmobile should resolve this because we did not know of all the charges at the time of getting the 12 month contract which I really do not remember all the details of!
Dominique Dinkins
7 years ago
Hello i want to pay my tmobile balance. But was told its in collections with you guys. I broke my tmobile phone and couldnt get another one was still paying the bill then had got laid off from work im trying to reactivate my phone now!
Jason
7 years ago
I keep getting calls from Enhanced Recovery asking where they can drop off papers at my place of employment. my credit shows a bill from AT&T for $173. I do not owe any money according to AT&t!
Tim
5 years ago
I keep getting calls from ERC. With no reason. I call them back, and they clain my phone number is NOT on file. et they call anyway. I keep blocking their number, but apparently they have a LOT of phone numbers!
Claudia
5 years ago
ERC has placed a COLLECTIONS on my Credit REPORT and has Damaged my credit. I have not had DIRECT TV in over 20 years and do not owe this bill. I went to an ATT office and asked them to remove and they have not. ATT owns DIRECT now don't they? Anyway, my complaint is - SOMEHOW they got it on my Credit Report - NOT LEGIT AT ALL. I want it removed from my Credit Report.
Kera
4 years ago
ERC continues to call me. I have asked them to stop. They said that I owe more than what I do, and I didn’t even know it had been passed on to another credit collector because it was already with one before. I have not received any letters in the mail stating that my account had been resold either. They keep calling me while I’m at work 10+ times a day atleast three days a week. I need this to stop.
Martina
4 years ago
On Jan. 20th, 2020 I received letter from ERC for $413 debt for Comcast Cable service used March 1, 2019 to May 2019 at an address I have never lived. The name on the bill is Martina __, it was my married name in the 1980's. I have lived in Arizona since 2005, and have lived at my current address in Arizona since October 2012. I have utility bills & mortgage payment notices to prove it and a drivers license in my maiden name of Pickett. I did not authorize anyone ever to use my name or in this case ex married name for any Comcast cable services. At ERC on 1/20/2020 I spoke with Lavenna Stevens Desk No. 175 and she told me the time frame of the ID theft 3/1/2019 to 5/2019, the house service address, and told me to call comcast fraud dept. or to keep it off my credit report I could pay the debt. I told her I was a victim of ID theft. I have submitted a police affidavit to, Buckeye, Arizona police ( police report # 200124038), Comcast Fraud Dept (complaint #.NA25041048.) I wrote a letter of dispute to Comcast Cables fraud dept.'s Fax at 866 308 1542
kevin
4 years ago
Over 10 years ago I stopped paying my sprint account over a dispute with them. ERC took over the debt and is still on my credit report. I have challenged this debt on Credit Karma to Trans-union twice but its still on there. I believe ERC is re-aging the debt to collect.
Tisha
3 years ago
My ex-husband had a sprint account 11 years ago. We divorced in 2012 and he occured his own debt and me my own - as decreed by the residing judge who adjudicated the divorce decree. Furthermore, the said collections, that ERC claims, has never been posted to the credit bureau - in ten years I have never seen it on my credit report, nor have I ever heard from any collections agency pertaining to this claimed debt. On the ERC website, it states that the date the debt went delinquent to collections was August of 2010. ERC is also using the surname of my ex husband, of which I had changed to my maiden name after the divorce in 2012; and had my name changed again in 2016 when I married my current husband. I attempted to call and procure information about the debt so that I could dispute it, but I was repeatedly hung up on until a recording indicated that to call back during business hours. They also notified me via mail on Jan 13, I needed to mail in a response to dispute it within 30 days.
Michael Agruss
3 years ago
Hi Tisha. Can you send over the copy of the letter you received to my office at [email protected]? I would like to look it over and then I'll give you a call regarding your debt with Enhanced Recovery Co. Thanks, mike
Michael Agruss
3 years ago
Hello Kevin. Did you ever speak with ERC about the debt causing them to re-age it? If it is a debt that is over 10 years old, they cannot sue you for it, but that doesn't stop them from trying to collect. There are other reasons a debt could be re-aged, which we can discuss when I call you. Thanks, Mike
Michael Agruss
3 years ago
Hi Martina. It is good that you filed a police report for identity theft. Have you contacted the crediting bureaus and FTC as well? Those are important steps in dealing with a situation like this. I will give you a call to talk more about the law and help determine what you can do in dealing with Enhanced Recovery Company. Thanks, Mike
Michael Agruss
3 years ago
Hi Kera. You have a few options here. First, you can send them a certified letter informing them of your request for a cease and desist on the calls. You can also request a debt validation letter from ERC to determine what they are collecting on and for how much. If it isn't accurate, you have further options. We can talk about this when I give you a call. Thanks for sharing your story, it helps other consumers to see that they are not alone in dealing with this type of behavior. I look forward to speaking with you. Mike
Michael Agruss
3 years ago
Hi Claudia. I'm sure you're frustrated in trying to deal with this, I know I would be as well. Please give my office a call at (312) 224-4695 so we can discuss your options in dealing with ERC and Direct TV. Thanks, Mike
Michael Agruss
3 years ago
Hello Tim. ERC certainly has a lot of phone numbers and blocking them can get tedious. You can send them a letter informing them that you want them to cease and desist with the phone calls. I can help you with this. Please call my office and we can chat. Thanks, Mike
Michael Agruss
3 years ago
Hi Jason. Have you sent ERC a certified letter requesting a debt validation? Under the FDCPA you have that right. If you need help in doing so, reach out to (312) 224-4695. Thanks, Mike
Michael Agruss
3 years ago
Hi Dominique. My law firm does not represent TMobile, that would be Enhanced Recovery Company (ERC). We represent consumers dealing with abuse and harassment from debt collectors. If you need assistance in dealing with them, give us a call. Thanks, Mike
Mark
2 years ago
Please DO NOT CALL I DO EMAIL FIRST!!! ERC Out of Jacksonvill FL was sent a stop calling letter my myself return receipt request last year Last week and this week the harassing calls have resumed. Can you sue these ass holss for me please?
Michael Agruss
2 years ago
Hi Mark. I will be in touch via email to discuss your issues with Enhanced Recovery Company (ERC). If they are violating your cease and desist letter, you may have the option to pursue this further. I look forward to speaking with you. Thanks, Mike
joel
2 years ago
In 2021 I was contacted by phone by a company name ERC regarding a $53 dollar Time Warner account. Which ERC referred to as Spectrum. I told them I was a Spectrum customer in good standing. I Received a letter 10/20/2021 stating I had 30 days to dispute. I emailed them a dispute letter 11/2/2021 requesting they send me documentation. I received email notice from ERC 11/20/2021 acknowledging my dispute stating they were ceasing collection activity. But they also placed a charter communications collection account on my credit report. I emailed ERC demanding they remove the account. Some time between 11/20 and Dec 2021 they deleted their tradeline. They didn't notify me of this action But I learn about it by constantly checking my bureau. In an attempt to collect the $53 Jan 4th 2022 some 45 days after my request they sent me an email containing the media I had been requesting . There collection tactics are very confusing. Because even though they state they are not trying to collect a debt. Why send me the media 45 days after I request it. I must add that I have not derogatory accounts on my bureau and all my tradelines are current with no late pays. Can we sue ERC?
Michael Agruss
2 years ago
Hi Joel. I would be happy to look over the letter that Enhanced Recovery Company sent to you. I can read it over and help you to decipher the confusing collection tactics. I can also discuss with you if you have a case against ERC. I will contact you or you can reach me sooner at 888 572 0176. Thanks, Mike
Philip
5 months ago
ERC has been told to remove my number and they have yet to do it. Will not tell me why they are calling unless I say I am the person they are naming.

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