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Integrity Solution Services, Inc

Michael Agruss

Written and Reviewed by Michael Agruss

  • Managing Partner and Personal Injury Lawyer at Mike Agruss Law.
  • Over 20 years of experience in Personal Injury.
  • Over 8000+ consumer rights cases settled.
  • Graduated from the University of Illinois Chicago School of Law: Juris Doctor, 2004.

Is harassing you over debt? Stop the harassment and get money. You don’t need to pay us a dollar for our services. Whether or not you owe the debt, you are protected by the Fair Debt Collection Practices Act (FDCPA).

is a collection agency formerly known as National Asset Recovery Services, Inc (NARS). It announced a name change in January 2013. , or Integrity, was founded in 1993 and has call centers throughout the United States, the Midwest, the Caribbean and Latin America.

While Integrity’s website states that their core values include integrity to do what is right and accountability, their activities take on a different light when examined under FDCPA. FDCPA has been around for close to 35 years and this federal law covers everyone. The law is essentially a list of what debt collectors may and may not do while collecting a debt, and things they must do.

According to the Public Access to Court Electronic Records (PACER), has been sued 19 times in 2013. A search for its former business name, National Asset Recovery Services, Inc, turns up a total of 105 lawsuits since 1999. The company does not fair better on the Better Business Bureau, which has processed 240 complaints on ‘s behavior in the last three years.

has several phone numbers it uses to place debt collection calls. The company may be trying to reach you from the following phone numbers: 866-869-5504, 888-238-4883, 713-893-4370, 714-709-4102, 866-244-0562, 915-613-1799, 855-439-2486, 913-312-7218, 985-635-4490, 800-322-3479, 800-123-4567, 866-499-1855.

Is harassing you over a debt? You may be entitled to money damages up to $1,000, as well as payment for any attorney’s fees and costs. Contact Mike Agruss Law at 888-572-0176 to stop once and for all.

Mike Agruss Law, has help thousands of consumers stop debt collection harassment. We would like to help you, too. Under the law, we can get the collector to stop harassing you, and get you money damages. Plus, the collector will be responsible for our attorney’s fees and costs. You won’t owe us a dime for our services. Contact us today. We look forward to speaking with you.

Submitted Comments

John Ly
10 years ago
Received a call from a guy named Mike from Integrity Solutions Service attempting to collect a debt. I received the call at work and told him I will need to review and get back. But the rude attitude demanded for me to call back by 8pm with an answer. I asked to talk to someone else and he questioned what difference it would make. Mike also demanded to forward him to my HR as a way to take care of the debt. After a few minutes of getting no where, I hung up the phone. Please provide any helpful advice. thank you
Junell
9 years ago
Integrity has been calling my job and when I told them I can not accept the calls there they insist on talking to me and even tried to make a payment without my consent after telling me after the first payment which I made last week they would wait to here from me before making any further attempts to run my card. Well I guess they couldnt get the payment from that card so they called me again at work . Jennifer said she would send me info via email about my account and never has so i basically dont even know who the payment is going to. No receipt of Payment from them. Is there anything I can do as of now?
Magruss
9 years ago
Hi Junell, If Integrity Solution Services tried to take a payment from your checking account or debit card without your authorization, then Integrity Solution Services violated the Electronic Fund Transfer Act ("EFTA"). Under the EFTA, you're entitled to money damages of up to $1000, plus actual damages, plus Integrity Solution Services would be responsible for my fees and costs. You would not owe me a dime. You also have rights under the Fair Debt Collection Practices Act ("FDCPA") if Integrity Solution Services called you at work after you said stop calling at work. We can further discuss your rights under both of the laws on the phone. I will call you. Thanks, Mike
Clara Landers
9 years ago
Michael: I am not receiving harassing phone calls from Integrity Solutions Services because they are accessing our bank account each month to the tune of $100. I am retired & they called me on a bad day and quickly explained they were collecting a debt & I needed to pay several hundred dollars in order to reduce the debt amount - from MD Anderson Hospital in Houston I think, (or it may have been from one of the hospitals in Lufkin). It was early and I had not been feeling well. I did not get pertinent information down. When they asked if I could pay $100 per month until the debt was paid with no reduction, I told them I wasn't sure but I could try. I gave them the information they asked for. I was transferred me to a different person to confirm my agreement to the payment plan. Before I could respond, my husband came in. He wanted to know what was going on. When I told him (while the lady was holding), he wanted to know where, when, and for what the debt was incurred. He also asked the exact amount & how many payments to reduce the debt (the first offer they made that I did not think we could afford)! When I asked the lady on the phone for this information, she made a rude sound & hung up the phone. Now, each month they are withdrawing $100 from our account and I have not heard another word from them. I don't know what my balance is, or even if this withdrawal is being applied to an account in my name. I do not receive any notice of withdrawal, receipt, or balance due from them. I need to know if this collection is legitimate, how many payments I owe, and exactly what I am paying for! I would appreciate any help you can provide. Thank you, Clara Sue Landers
Molly
8 years ago
Good morning! I just located your website while searching for the source of a number that's been repeatedly calling me. It's (866) 499-1855. I've not spoken to them at all and get frequent calls (and voice mails with nothing said). They're not the only constant calls I receive on my cell phone. I also have repeated calls from credit card companies, as well. In addition, I've blocked other numbers that call repeatedly for two individuals who previously had my number. What would I need to provide to prove I'm getting these repeated calls? I usually delete my voicemails and recent calls list but I imagine my phone company can provide the info. It's amazing that these people call night and day and even holidays and weekends. I never realized they were actually breaking the law. I thought for sure my phone would be quiet on July 4th but, shockingly, it was not. Another caller I've blocked comes out of Washington DC claiming the IRS is going to sue me but I figure it's a scam. I've never not paid my taxes. Thanks, in advance, for any help you can be! I have a little one, so it's not always convenient to answer my phone directly. If your office calls and I don't pick-up right away, please leave a message and I'll get back to you as soon as possible.
Visitor
7 years ago
I am interested in knowing more about how to get ISSI to stop calling me at work. I get calls from them at least 4 times a day although I have spoken with them over the debt and advised them to file it in small claims!
Daniel
7 years ago
I get letters from Intef=grity about 2 mouths ago my chucking was stolen and the banks. said I own them 394.53 I did use the account and as of today. a letter from Integrity was sent to me asking for the money. the money out of the wrong account!
Mike
7 years ago
I was just looking at this web site because I finally traced a bunch of call i have been getting to ISSI ( i am pretty sure it is them). Out of the blue recently, I started receiving calls from various phone numbers (which I have). What bothered me the most was the very first one. The person said they were looking for me and when I asked what this was about she said she represented some physicians. Then she said it was about my paypal account (which I do not have). In order to tell me more she said I needed to tell her all of my email accounts!
Michelle
11 months ago
I have been getting calls from 833-898-9965, when I finally decided to answer the phone I was asked if this is Michelle McCoy, I said yes, they then gave me the last 4 digits of my social then wanted me to verify my telephone, address and employment. I asked what this was in reference to and the guy said please verify the information first, I said tell me what you are calling me about he rudely stated for me to tell him the information he wants verified. He then said you will get notified by Kent County and hung up on me. They claimed to be from Integrity Services, not sure if this is the same as Integrity Solutions. They also claimed that documents would be delivered to my place of employment. Not sure what debt I have, as I recently just purchased a home in June 2022 and my credit is good.
patricia
10 months ago
someone from integrity services, a Melissa Boyd called my son about a medical bill from 2013, 20 years ago. said they tried and couldnt get ahold of me so they contacted him because they had his ss number. he would have been 8 or 9 at time of sevice. said he was responsible for the bill now. bill was 350.00 said they would settle for 250.00 to drop it. Is this legit?

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