Are you being harassed by Keystone Collections Group over a debt? Stop the harassment. Get money damages. Do it without paying for our services. Whether or not you owe the debt in question, you are protected by the Fair Debt Collection Practices Act (FDCPA).The FDCPA has protected consumers since 1977. This federal law protects you from unfair or abusive debt collection practices through clear rules about what debt collectors may and may not do while collecting a debt, as well as things they must do under law.Keystone Collections Group is a debt collection agency wth offices throughout Pennsylvania. The company has more than 25 years of experience in the industry and collects on current and past-due delinquent collections. The legal division of Keystone focuses on tax law compliance and the recovery of delinquent taxes.The company offers collections and recovery on: real estate taxes, earned income taxes, occupational taxes, water use and sewage fees, per capita tax, criminal fines, refuse collection fees, and more.Keystone Collections Group is not accredited with the Better Business Bureau and has a C+ rating with 21 complaints filed in the last three years. According to Public Access to Court Electronic Records (PACER), Keystone Collections Group has been sued once in 2002.Phone numbers associated with Keystone Collections Group:724-978-0300Mike Agruss Law, has helped thousands of consumers stop debt collection harassment. We would like to help you, too. Under the law, we can get the collector to stop harassing you, and get you money damages. Plus, the collector will be responsible for our attorney’s fees and costs. You won’t owe us a dime for our services. Contact us today. We look forward to speaking with you.
Stop Keystone Collections Group Harassment
Written and Reviewed by Michael Agruss
- Managing Partner and Personal Injury Lawyer at Mike Agruss Law.
- Over 20 years of experience in Personal Injury.
- Over 8000+ consumer rights cases settled.
- Graduated from the University of Illinois Chicago School of Law: Juris Doctor, 2004.
Submitted Comments
Karlton hampton
8 years ago
I received a SD tax bill from keystone for 2011 and 2012 for a address I haven't live at 2012 and did not know the bill even existed till they tried to collect in 2014 ! How can they wait that long to notify me of it as interest piles up ? Is there anything I can do ? Thanks
Alex
7 years ago
Hi, I just received a letter from collection agency representing city of Allentown saying that I have to pay them over $1K for 2011 taxes. I reviewed my fed and state 2011 returns as well as my two W2's; One of the employers did collect city taxes; another (Jan - April) did not. So the collection agency wants an extra $560 plus penalty plus something else total over 1K. Can you help me with the advise? I can email all those documents to you. Thanks, Alex
5 years ago
Since Keystone being a collection agent what makes them a legitimate tax collector ,since we have a tax collector elected official .I see this as a nuisance tax.If you respond to this letter it would be apperciated , i have no intention to pay this and will go to court but most likely will just keep adding penalty thank you for reading this email
Yeneily
4 years ago
I heard the neighbors complaining about Keystone Collections Group Per Capital Tax for Reading PA. They were complaining about the abusive late payment charges and the Per Capital Tax without receiving a notice or bill. I called on 12/18/2019 to check if I am not a victim of their interest charges without notice and to check when the next bill will be sent. The representative told me that I paid 2019 and 2017 per Capital Tax but I did not pay the 2018 Per Capital Tax. I asked them why if the 2018 Per Capital Tax was not paid why they did not add it to the 2019 invoice for me to be aware and to pay the balance to avoid the high late payment. I also ask them why I did not receive a notice for 2018. They said that I was supposed to know it because I should pay the Per Capital Tax every year. They did not give me information about filing a dispute. They said that the law allowed them bill citizens for the current Per Capital Years without showing if the citizens have an unknown past due balance. In my opinion it is unfair and unconstitutional
Karly
4 years ago
Keystone attempted to scam me in the same way they have to hundreds of others. They sent me a bill saying I was delinquent on an occupation tax and had to pay $400 within ten days or they would garnish my wages. First off, I did not live in harrisburg during that time and am not required to pay it. Secondly, I received no prior notice of these at any time in the two years of question, only the delinquent letter was sent to me. This is the same scam they pull on everyone, saying they sent other notices without actually doing so, and then charging exorbitant late fees.
Julieanna
4 years ago
I received noticed from my work that Keystone is garnishing my wages due to owed money from 2013 and 2014 on local municipality taxes. They doing this during the pandemic, my husband is out of work, and now, after 5 YEARS they are going after my wages. I had no idea this was even legitimate. I thought this was a scam that the IRS tells you about.
Anjan
4 years ago
Keystone collections is sending me a new letter every month for 2017 tax delinquincy and the amount is greater every month , i called them and paid off $500 for first month but after that they sent a letter again with higher amount . Please advise
Michael
4 years ago
I received a delinquent notice for taxes I already paid
Keystone Collections Group Online Systems -Payment ConfirmationFrom:[email protected] | [email protected], Jul 4, 12:51 PMTo:_____ Keystone Collections Group Transaction AuthorizationYou have authorized Keystone Collections Group to make this electronic debitfrom your bank account through the Automated Clearing House (ACH) Network.Your bank account will be debited in the amount shown and the funds will beforwarded to the taxing authority.Thank you for using Keystone eFile.Please print or retain a copy of this authorization for your records.ItemAmountTotal Tax Due At Discount Payment for Invoice # _____ $9.80Total$9.80Please retain a copy of this confirmation for your records
Allison
4 years ago
I am being harrassed over years of per capita taxes I do not owe to a township i do not live in and received a letter that they are going to garnish my wages.
Carrie
4 years ago
There trying to get money from me that i dont owe
Denise
4 years ago
Keeps calling me about non existing bill for bad check payday loan back in 2013
Adam
3 years ago
I have been notified by my employer that my wages will be garnished as ordered by Keystone collections group. I received no notification of this action by keystone collections group prior to my notification by my employer
Holly
3 years ago
I just received a "Certified" Letter yesterday telling me I owe $881 for past due school district taxes from 2015 for the Penn Hills SD. I didn't even LIVE in the Penn Hills SD the entire year of 2015 and NEVER received anything telling me of this supposedly unpaid tax before. This is the first I have heard about it and now they are telling me that they are going to garnish my wages - it is the middle of a pandemic and I barely make enough to pay rent and keep my lights on. I need help, PLEASE!!!!!
Michael Agruss
3 years ago
Hello Holly. I'm sorry to hear that you're dealing with an additional stressor on top of the pandemic. Have you contacted them to explain your situation or work on a repayment plan? If you need help with this, reach out to my office at 312-224-4695. Thanks, Mike
Michael Agruss
3 years ago
Hi Denise. Have they sent you written confirmation of this supposed debt? Have you asked them to stop calling? That is your right as a consumer. I can help you get this taken care of and we can discuss this when I give you a call. Thanks, Mike
Michael Agruss
3 years ago
Hi Carrie. If Keystone Collections Group is attempting to collect on a debt that you don't owe, you can report them to the Consumer Financial Protection Bureau, your Attorney General, and the Better Business Bureau. It is illegal for them to make up a debt and attempt to collect on it. The FDCPA gives you the right to have the debt collector verify your debt through debt validation and if they can't provide proof, they can't collect on the debt. This has some limitations and we can discuss that in more detail when I call you. Thanks, Mike
Michael Agruss
3 years ago
Hi Allison. This is a common tactic by Keystone Collections Group. The good news is that you can make them prove the debt under the FDCPA and a process known as debt validation. If you'd like help in dealing with Keystone, give me a call at 312-224-4695. Thanks, Mike
Michael Agruss
3 years ago
Hi Michael. Have you sent proof to Keystone about the paid debt? If they continue to pursue this after you've sent them proof, you can make them stop. I will reach out to you and we can discuss how. Thanks, Mike
Michael Agruss
3 years ago
Hi Anjan. Do you owe the debt, or is this a debt that you may not owe? Have you asked them to provide a debt validation? I would ask them for proof of the debt and ask them for a breakdown of the amount you owe. If you would like help with that, give me a call at 312-224-4695. Thanks, Mike
Michael Agruss
3 years ago
Hi Julieanna. Have you asked Keystone to provide you with a debt validation? I would suggest you do so, especially during this hard time. If you'd like help with that, my law firm can be of assistance. I'll give you a call or you can reach me sooner at 312-224-4695. Thanks, Mike
Michael Agruss
3 years ago
Hi Karly. Your story sounds a lot like the others I've heard in dealing with Keystone Collections Group. I would like to talk more about this with you and will give you a call. Thanks, Mike
Michael Agruss
3 years ago
Hi Yeneily. I'm going to call you so we can discuss what Keystone Collections is doing and what you can do to deal with them. Thanks, Mike
Michael Agruss
3 years ago
Hi. I am going to send you an email and we can discuss this. Thanks, Mike
Michael Agruss
3 years ago
Hi Alex. Please do send me your documents and we can review them and determine what, if anything, you owe. Thanks, Mike
Michael Agruss
3 years ago
Hi Karlton. You may have some options in dealing with Keystone Collections Group. We can talk about those when I call you. Thanks, Mike
Troy
3 years ago
I received a letter from Keystone Collections telling me I have to file it’s state law. But they didn’t say which law. What authority do they have?
Dave
3 years ago
They have been garnishing my wife’s wages over taxes that we already paid. They took our money over Christmas while we were quarantined at home with COVID. I had to borrow money to cover the holidays. We submitted every piece of documentation they requested and they keep garnishing and ask for more documents.
Orlando
3 years ago
They are unwilling to help me reasonably resolve a local tax debt that occurred bc I worked out of state for over 10 years. They are very rude and not customer service friendly. I’ve been paying $50 each towards the debt for close to 18 months or more. They are not being helpful since I’ve indicated I cannot afford to have 10% of my gross income garnished, especially since I’ve been affected economically by Covid...
Michael Agruss
3 years ago
Hi Orlando. I'm sorry to hear that you're having issues with Keystone Collections Group and their poor customer service. I would like to see how I can help you get this resolved. I will reach out to you and we can discuss what options you might have. Thanks, Mike
William
3 years ago
They garnished wages for taxes that I already paid and was taken out of my checks automatically also gave me penalties and interest didn’t figure it out until a year later
Diana
3 years ago
The agency is taking money from my payroll regard the fact that I have prof of payment
Michael Agruss
3 years ago
Hi Diana. Can you send the proof of payment you have for the debt that Keystone Collections Group was in charge of? You can send that over to my office at [email protected]. I will then give you a call to discuss your options. Thanks, Mike
Michael Agruss
3 years ago
Hi William. Do you have proof of payment for the debt that they continued to collect on? If you do, you can send it over to my email at [email protected]. If you have any other documentation regarding this debt, you can also send that over. I will review it and contact you to discuss what your options might be. Thanks, Mike
Robert
3 years ago
I received a bill from Keystone’s collections group saying I am delinquent in my earned income tax. From the years 2015 through 2017. I have never received a bill nor a notice that I was late or did not pay properly. Please help me in this matter if possible. I believe this is a scam. I have filed my taxes and pay them annually
Michael Agruss
3 years ago
Hi Robert. Do you have all of your tax paperwork from 2015-2017 that the earned income taxes were paid and paid properly? If you do, you can send them over to me at [email protected] and I will look them over, as well as the bill from Keystone Collections, and then I will give you a call. Thanks, Mike
Kacey
2 years ago
I did not live in Harrisburg during the years that Keystone is harassing me for collections for.
Michael Agruss
2 years ago
Hi Kacey. Let's talk more about this harassment that you're dealing with from Keystone Collections. We can help you to determine if there was an error or if the debt is legitimate. Give me a call at my office, but I will also be reaching out to you as well. Thanks, Mike
Karli
2 years ago
We were having issues with our landlord regarding damages to the apartment. He originally asked us for $1560 plus interest on top of our $3300 security deposit. We told him we were seeking legal advice since this has never happened to us before. He is now stating that he will be sending it to Keystone Collection Agency for almost $4000 because we wasted his time seeking legal help.
Michael Agruss
2 years ago
Hi Karli. It sounds like your landlord is trying to frustrate and scare you into payment for the damages to your apartment. Did you take before and after pictures of the apartment? Do you dispute the damages he's claiming? Let's talk some more so I can get some further information from you. Give me a call at my office and we can have a free, no-obligation consultation. You will have absolutely nothing to lose! I look forward to hearing from you. Thanks, Mike
Colleen
2 years ago
Hello, Keystone Collections Group is a school tax collector in PA. They erroneously garnished both my husband's and my wages to collect a debt that they later determined we did not owe. The total amount collected was close to 2k for an alleged debt of $1300. They have since been slowly paying us back in checks averaging around $150 each. We are still owed over 1k and while they admit this they will not send us a lump sum and they will not provide us an accounting sheet of total collections and what is to be refunded. This loss has caused us a hardship and we need the funds back as quickly as they took them. Can you assist? Thanks!
Michael Agruss
2 years ago
Hi Colleen. It can be frustrating when a company takes your money quickly but then can't repay you in a timely manner even if they were in the wrong. And in this economy, holding out on the money they owe you can be devastating for sure. I would like to talk this over with you to see how I can help and I will be giving you a call. Thanks, Mike
Yeol
1 year ago
I got a copy of the Wage Garnishment letter from my new employer regarding Delinquent Tax, Statutory Interest, Penalty, and Act 192 Levy. There is no indication of the tax year in the copy. When I filed last year\'s tax, there was no delinquency in my online account on 10/15/2022.
Neal
1 year ago
\"KEYSTONE COLLECTIONS\" I can’t fathom the level of corrupt manipulative practices this company displays. So apparently 2017 and 2018 my employer “Siemens” made a mistake and did not take out enough for East Allegheny School District while I rented and lived in North Versailles at that time. The total owed for the 2 years was $487.96. I had no idea was missed. KeystoneCollections and I have recently gained communications over the matter. I made this payment to them directly along with a communication through their website specifically stating that the payment is to be directed to the owed taxes and not for their outrageous fees that total more than 60% of what I owed. I told them I did not request their services nor do I agree to their fees or any of their terms. They neglected to fulfill my payment intentions and proceeded to manipulate my account in a way that they have now garnished my wages. There is no way they should be allowed! This garnishment will interfere with my monthly financial payment structure and could cause a waterfall of potential late payments. What are my options?
Laurence
1 year ago
The city of Bethlehem is trying to extort money from me
Cornelius
1 year ago
I\'m being billed for earned income tax from 2015 and 2016 I had no knowledge of this I just received this bill in 2023 is there a statue of limitations waiting for a response thank you.
shaghana
1 year ago
I received a delinquent occupation tax notice for the first time and its saying its a late letter from the keystone collections group? i never received one before and I already pay all my taxes?? for $200 dollars that I dont have?
John
12 months ago
I had disputed a claim by keystone last year and submitted appropriate documents. I spoke with them several times through the year to check the status of the claim to which they responded that I didn\'t need to call that they wo7ld send a determination letter. They never sent one and today I received a notice of wage garnishment for two weeks from now.
Janet
12 months ago
I received a delinquent tax notice for per capita taxes from 2017, beginning in 2022. I called both the local jurisdiction (Claysburg-Kimmel) and Keystone to ask why I wasn\'t notified of this for over 5 years since due date, and basically, the township turned over files without verifying anything. Granted, the bill is $41.50 on an original tax of $15, but I suspect these in appropriate practices (no verification, fees over 100% of original bill) are in practice and affecting residents everywhere. A class action suit may be in order.
Damien
11 months ago
Harassment from a tax collector from non existant taxes.
Richard
11 months ago
hello - in 2019, my family sold our home in Berwyn PA, and had a new townhome built in Chester Springs PA. We had to rent a place in Conshohocken PA for 4 months. The local earned income taxes were complex, so I hired a firm nearby to do them. We paid all the EIT taxes in all 3 municipalities, but keystone collects insists that we did not pay our Chester Springs EIT taxes and owe delinquent taxes. Our EIT taxes come out of our paychecks depending on our address - we kept these up to date. My wages are now being garnished, despite myself and accountant proving we paid all 3 municipalities (we only lived in Chester Springs for 65 days, and they insist we owe a full year\'s worth of EIT plus penalties - over 4K !). I can prove all payments, and show the accountant\'s work (Phoenix Tax Consultants, Phoenixville PA. Dan Frazier CPA). THANK YOU for any help!!
Aaron
8 months ago
Hello, Keystone sent me a delinquent taxes for 2013, 2014 stating I did not pay local taxes. I sent them W-2’s showing them the tax was withheld. Now they want me to fill out residency forms. I told them I was not sure those years when I had changed my residency from Texas to PA. I informed them of this and they said I need to fill them out. I don’t trust them and it seems like they are fishing. Can you give me advice on how to proceed. Thank you
Mark
8 months ago
Keystone collections,sent them the required documents last year for EIT taxes never received determination letter,are going to garnish my wages
Ramon
7 months ago
what is the local tax rate for 2021?
stuart
7 months ago
I take 0 deductions for my taxes every year. The full amount is withheld
Last year they stated I had not paid any local taxes and asked for my w2. I provided my w2 for the year, and then they stated it was insufficient proof of paid taxes, and demanded paystubs. As i didnt have paystubs available from roughly 4 years ago, they then garnished my wages of about $1000 USD.
I thought it was over and done with, but now they are starting the same process for the 2021 calendar year.
If/When they reject my w2 again as insufficient proof and extra-judiciously garnish my wages will I have any recourse?
Joseph
6 months ago
Keystone Collections is garnish my wages saying I owe 2000 in back wages taxes for bensalem when I was being charged for philadelphia wage taxes.
Matthew
6 months ago
I just received a notice of wage garnishment from Keystone Collects after receiving a letter earlier in the year. They claim I owed $1.040. 70 from 2019 and 2020. Their reported numbers do no match my filed and completed tax returns for those years. When I called them in response, they even verbally said I don\'t owe them. Then I got this notice. If I did owe them my taxes due from those years it would be a combined $388.24. But, again, their own site reports them as complete and I was told I don\'t owe them.
Neil
6 months ago
I was notified by Keystone that I am delinquent in my Media Borough taxes. They sent me the same letter last year also - which was resolved in my favor. Again, like last year, I don\'t live in the Media (PA) Borough. I contacted them on September 14, 2023 but Keystone didn\'t respond and sent me another delinquent letter in which I never received a that response. I\'m again sent the necessary documents and also contacted the Consumer Financial Protection Bureau. I commented - without response, that I hope this issue can be resolved quickly and again hope you can remove me from their database so I am not constantly harassed by Keystone. And that they please expedite a notice stating that this issue has been resolved. (FYI, please email or text me any reply, our home doesn\'t have good connectivity)
Megan
3 months ago
Keystone Collections Notice from 2018
Raymond
3 months ago
I received a delinquent tax notice for 2020. I never received anything before about this tax. According to them I owed $700.00 for that tax year but they want $2000.00 with fees and interest. What can you do to help me
Dominic
2 months ago
keystone collection group are trying to garnish my wages for back taxes that i do not owe! the tax bill is for the year 2017 when i lived in Philadelphia pa. i bought my house in Warminster pa in may of 2018 and have paid all taxes due. I reach out to them everytime they mail me a past due letter and tell them that they are wrong, they become rude and aggressive while explaining a multitude of forms i need to fill out and a huge process to go through before i can prove that i didn\'t live there in 2017. i believe it is their company policy to blindly send these letters out in hopes that people will just send a payment because they make it extremely difficult to prove the truth. i worry that they prey on elderly or disables people
Hannah
2 months ago
I received an email from my HR department that they received a letter from Keystone Collections Group to garnish my wages. I had not received ANY notification from keystone about taxes being due. It is for Parkside Borough in PA and I have not lived there for 3 years.
Abdullah
3 weeks ago
I was recently paid a tax levy of $639.00. Now they sent me an another tax levy of $140. To my ex wife’s address where I don’t live anymore. Can you please help me?
Dustin
1 day ago
Keystone Collections Group not only incorrectly came after me for a 2022 per Capita tax when I did not live/work in the county it stated, but after I sent them the proof and they dismissed it they waited to send out a garnishment letter to my employer. So now I\'ve lost money and paid a tax debt that I did not have to begin with. They also NEVER sent me any communication until I had gotten this garnishment notice from my employer. They say they only send out the letters once a week!!!
