Debt collectors like MARS Collection Agency cannot harass you over a debt. You have rights under the law, and we will stop the harassment once and for all.
THE BEST PART IS…
If MARS Collection Agency violated the law, you will get money damages and MARS will pay your attorneys’ fees and costs. You won’t owe us a dime for our services. Plus, some of our clients also receive debt relief and cleaned-up credit reports. You have nothing to lose!Call us today at 888-572-0176 for a free consultation.
Who is MARS Collection Agency?
MARS Collection Agency is a debt collector based in Tulsa, Oklahoma, which claims to be “Tulsa’s #1 collection agency.” Founded in 1976, MARS works with businesses in a range of industries and specializes in commercial, medical, retail, and landlord/tenant collections. The agency has been accredited with the Better Business Bureau since 2007, but has received over a dozen complaints via the BBB in the past three years for billing/collection problems and other service problems.
MARS Collection Agency’s Address, Phone Number, and Contact Information
MARS Collection Agency is located at 5810 E. Skelly Drive, Suite 200, Tulsa, OK 74135-6446. The main telephone number is 918-748-8444 and the main website is www.marscollect.com/
Phone Numbers Used by MARS Collection Agency
Like many debt collection agencies, MARS Collection Agency may use many different phone numbers to contact debtors. For an advanced search, visit www.agrussconsumerlaw.com/ and click “Number Search” in the “Lookup” dropdown menu. Here are some phone numbers MARS Collection Agency may be calling you from:
- 351-207-8010
- 505-216-0771
- 619-503-1388
- 646-918-5448
- 800-588-3995
- 805-823-0402
- 855-546-8931
- 888-227-2060
- 888-529-5496
- 918-748-8444
MARS Collection Agency Complaints
The Fair Debt Collection Practices Act (FDCPA) is a federal law which applies to everyone in the United States. In other words, everyone is protected under the FDCPA, and this Act is a laundry list of what debt collectors can and cannot do while collecting a debt, as well as things they must do while collecting debt. If MARS Collection Agency is harassing you over a debt, you have rights under the FDCPA.
The Telephone Consumer Protection Act (TCPA) protects you from robocalls, which are those annoying, automated, recorded calls that computers make all day long. You can tell it’s a robocall because either no one responds on the other end of the line, or there is a delay when you pick up the phone before a live person responds. You can receive $500 per call if MARS Collection Agency violates the TCPA.Have you received a message from this agency that sounds pre-recorded or cut-off at the beginning or end? These are tell-tale signs that the message is pre-recorded, and if you have these messages on your cell phone, you may have a TCPA case against the agency.
The Electronic Fund Transfer Act (EFTA) protects electronic payments that are deducted from bank accounts. If MARS Collection Agency took unauthorized deductions from your bank account, you may have an EFTA claim against the agency. MARS Collection Agency, like most collection agencies, wants to set up recurring payments from consumers; imagine how much money it can earn if hundreds, even thousands, of consumers electronically pay them $50 – $100 or moreper month. If you agreed to this type of reoccurring payment, the agency must follow certain steps to comply with the EFTA. Did MARS Collection Agency continue to take electronic payments after you told them to stop? Did they take more money from your checking account than you agreed to? If so, we can discuss your rights and potential case under the EFTA.
The Fair Credit Reporting Act (FCRA) works to ensure that no information reported to your credit report is false. In essence, it gives you the right to dispute those inaccuracies that you find on your credit report. We’ve handled many cases in which a debt collection agency reported debt on a consumer’s credit report to obtain leverage over the consumer. If MARS Collection Agency is on your credit report, they may tell you that they’ll remove the debt from your credit report if you pay it;this is commonly known as “pay for delete.”If the original creditor is on your report rather than the debt collector, and you pay off the debt, both entities should accurately report this on your credit report.
Several states also have laws to provide its citizens an additional layer of protection. For example, if you live in California, Florida, Michigan, Montana, North Carolina, Pennsylvania, Texas, or Wisconsin, you may be able to add a state-law claim to your federal law claim above. North Carolina, for example, has one of the most consumer-friendly statutes in the country: if you live in NC and are harassed over a debt, you may receive $500 – $4,000 in damages per violation. We work with a local counsel in NC and our NC clients have received some great results in debt collection harassment cases. If you live in North Carolina and are being harassed by a debt collector, you have leverage to obtain a great settlement.
How do we Use the Law to Help You?
We will use state and federal laws to immediately stop MARS Collection Agency’s debt collection. We will send a cease-and-desist letter to stop the harassment today, and if MARS Collection Agency violates the FDCPA, EFTA, FCRA, or any state law, you may be entitled to money damages. For example, under the FDCPA, you may receive up to $1,000 in damages plus actual damages. The FDCPA also has a fee-shift provision, which means the debt collector will pay your attorneys’ fees and costs. If you have a TCPA case against the agency, we will handle it based on a contingency fee and you won’t pay us a dime unless you win.
THAT’S NOT ALL…
We have helped thousands of consumers stop phone calls. We know how to stop the harassment and get you money damages. Once again: you will not pay us a dime for our services. We will help you based on a fee-shift provision and/or contingency fee, and the debt collector will pay your attorneys’ fees and costs.
What if MARS Collection Agency is on my Credit Report?
Based on our experience, some debt collectors may credit-report, which means one may mark your credit report with the debt they are trying to collect. In addition to or instead of the debt collector, the original creditor may also be on your credit report in a separate entry, and it’s important to properly identify these entities because you will want both to update your credit report if or when you pay off the debt.
THE GOOD NEWS IS…
If MARS Collection Agency is on your credit report, we can help you dispute it. Mistakes on your credit report can be very costly: along with causing you to pay higher interest rates, you may be denied credit, insurance, a rental home, a loan, or even a job because of these mistakes. Some mistakes may include someone else’s information on your credit report, inaccurate public records, stale collection accounts, or even being a victim of identity theft. If you have a mistake on your credit report, there is a process to dispute it, and my office will help you obtain your credit report and dispute any inaccurate information.
REMEMBER…
If a credit reporting agency violates its obligations under the Fair Credit Reporting Act (FCRA), you may be entitled to statutory damages up to $1,000, and the credit reporting agency will be required to fix the error. The FCRA also has a fee-shift provision, which means the credit reporting agency will pay your attorneys’ fees and costs. You won’t owe us a dime for our services. We have helped hundreds of consumers fix inaccurate information on their credit reports, and we’re ready to help you, too.
Complaints against MARS Collection Agency
If you’re on this page, chances are you are just like the hundreds of consumers out there being harassed by MARS Collection Agency. Here are some of the BBB reviews and complaints against MARS Collection Agency:
- “Wrong amount, pay-to-delete agreement not satisfied, still on credit bureau. An agreement was made to delete their collections report from mine and my roommate’s account when the amount was paid. The amount owed was incorrect, I sent the lease to them to get the amount corrected. They corrected the amount but then reported that we “settled for a lesser amount.” It was not a lesser amount, it was the CORRECT amount. The balance was paid in full and they still remain on mine and my roommate’s credit reports.”
- “I received a phone call on my cell phone 9/7 from a MARS representative. The woman that called was rude from the start and told me she was calling about an apartment I had leased. The woman told me I needed to pay $1,200 immediately. When I questioned the debt she went on to make the comments “well you should have cleaned your nasty apartment and we wouldn’t be calling.” When I asked her to take my number off of her call list she stated “if you’re not trying to pay then why are you still talking” and “are you bored or something.” She was very hateful and unprofessional. She then went on to call my employer twice. When she didn’t provide them a release from me, she turned around and called two more times today. She has told the same story to my employer when they answer the phone and at this point it’s harassment. To have a business call with such hostility is ridiculous.”
- “This company has been harassing me and being completely unprofessional, not disclosing any information whatsoever and never mailing absolutely anything ever. They reported an item on my credit report back in July 2013 and since then I have been in contact and supplying them several police reports and documentations. I just contact them again today, and again was told they need my ID after I have sent them numerous other times. I have been a victim of identity theft and explained that I did not rent a car as they claim to be charging. I contact the car companies and was told that this action is completely unprofessional and illegal. I demand to have this deleted from my report, as it has greatly damaged me financially in many ways.”
Based on 29 reviews on Google, MARS Collection Agency receives a 1.6-out-of-5 rating. Here are some of the reviews on Google:
- “This is the most unbelievably unprofessional company. They have been calling and harassing my son for months regarding a debt that is someone else’s. They revealed the debtors name to me that they are trying to reach – huge violation – then when I kept telling the manager it was a mistake to be leaving harassing, threatening messages on my son’s phone, she said “not a mistake” she was calling the number listed. HE HAS HAD THE SAME NUMBER FOR 10 YEARS!!!! Big mistake! She was extremely rude and ended up hanging up on me…Great managerial skills! So I called her boss, another extremely rude person who acted like I was the one with the problem because I was irritated with their mistake. UNBELIEVABLE. This place should be shut down for all of the Fair Debt violations they make.”
- “Heartless and horrible people. My husband has a life-threatening disease, therefore his income has decreased and medical expenses have increased. They want us to pay $250 a month on our debt, which is obviously not possible. They threatened us and harassed us at work! Horrible! I have contacted FTC. I wish there was a way to leave ZERO stars!”
- “They violate debt collection laws every day. Turn them in (FTC) and get them fined…I DID. Next I’m going to sue them for inaccurate reporting on my credit report.”
What Our Clients Say about Us
Mike Agruss Law has over 900 outstanding client reviews through Yotpo, an A+ BBB rating, and over 120 five-star reviews on Google. Here’s what some of our clients have to say about us:
“Michael Agruss handled two settlements for me with great results and he handled them quickly. He also settled my sister’s case quickly and now her debt is clear. I highly recommend Michael.”
“Mike Agruss Law was very helpful, they helped me solved my case regarding the unwanted calls. I would highly recommend them. Thank you very much Mike Agruss!”
“Mike Agruss Law was very helpful to me and my veteran father! We were harassed daily and even called names for a loan that was worthless! Agruss stepped in and not only did they stop harassing, they stopped calling all together!! Even settled it so I was paid back for the problems they caused!”
Can MARS Collection Agency Sue Me?
Although anyone can sue anyone for any reason, we have not seen MARS Collection Agency sue consumers, and it’s likely that the agency does not sue because they don’t always own the debt they are attempting to collect, and would also need to hire a lawyer, or use in-house counsel, to file a lawsuit. It’s also likely that the agency collects debt throughout the country, and it would be quite difficult to have lawyers, or a law firm, licensed in every state. However, there are collection agencies that do sue consumers; for example, Midland Credit Management is one of the largest junk-debt buyers, and it also collects and sues on debt. Still, it is less likely for a debt collector to sue you than for an original creditor to hire a lawyer or collection firm to sue you. If MARS Collection Agency has threatened to sue you, contact Mike Agruss Law as soon as possible.
Can MARS Collection Agency Garnish my Wages?
No, unless they have a judgment. If MARS Collection Agency has not sued you, then the agency cannot get a judgment. Barring limited situations (usually involving debts owed to the government for student loans, taxes, etc.), a company must have a judgment in order to garnish someone’s wages. In short, we have not seen this agency file a lawsuit against a consumer, so the agency cannot garnish your wages, minus the exceptions listed above. If MARS Collection Agency has threatened to garnish your wages, contact our office right away.
MARS Collection Agency Settlement
If you want to settle a debt with MARS Collection Agency, ask yourself these questions first:
- Do I really owe this debt?
- Is this debt within the statute of limitations?
- Is this debt on my credit report?
- If I pay this debt, will MARS Collection Agency remove it from my credit report?
- If I pay this debt, will the original creditor remove it from my credit report?
- If I pay this debt, will I receive confirmation in writing from MARS Collection Agency for the payment and settlement terms?
These are not the only things to consider when dealing with debt collectors. We are here to help you answer the questions above, and much more. Whether it’s harassment, settlement, pay-for-delete, or any other legal issue with MARS Collection Agency, we at Mike Agruss Law are here to help you.
Top Debt Collection Violations
Debt collection laws provided a laundry list of what collectors can and cannot do while collecting a debt. Based on our years of experience handling thousands of debt collection harassment cases, here’s what collection agencies most often to do to violate the law.
- Called you about a debt you do not owe.
- Called you at work after you told them you cannot receive calls at work.
- Left you a message without identifying the company’s name.
- Left you a message without disclosing that the call is from a debt collector.
- Called third parties (family, friends, coworkers, or neighbors) even though the collection agency knows your contact information.
- Disclosed to a third party (family, friends, coworkers, or neighbors) that you owe a debt.
- Contacted you after you said stop calling.
- Threatened you with legal action (such as a lawsuit or wage garnishment).
- Called you before 8:00 AM or after 9:00 PM.
- Continued to call you after you have told the collector you cannot pay the debt.
- Communicated (phone or letter) with you after you filed for bankruptcy.
- Failed to mark the debt on your credit report as disputed after you disputed the debt.
Share your Complaints against MARS Collection Agency Below
We encourage you to post your complaints about MARS Collection Agency. Sharing your complaints against this agency can help other consumers understand what to do when this company starts calling. Sharing your experience may help someone else!
HERE’S THE DEAL!
If you are being harassed by MARS Collection Agency over a debt, you may be entitled to money damages – up to $1,000 for harassment, and $500 – $1,500 for illegal robocalls. Under state and federal laws, we will help you based on a fee-shift provision and/or contingency fee, which means the debt-collector pays your attorneys’ fees and costs. You won’t owe us a dime for our services. We have settled thousands of debt collection harassment cases, and we’re prepared to help you, too. Contact Mike Agruss Law at 888-572-0176 to stop the harassment once and for all.
