Do you think Suburban Propane, L.P. is not playing fair? You have rights under the law and we can help you at no cost to you. UDAAP is an acronym representing laws that prohibit Unfair, Deceptive, or Abusive Acts or Practices in the context of trade or business.
THE BEST PART IS…
If Suburban Propane, L.P. violated the law, you may be entitled to money damages and Suburban Propane, L.P. will pay our fees and costs. You won’t owe us a dime for our services. Plus, some of our clients also receive debt relief and cleaned-up credit reports. You have nothing to lose! Call us today at 888-572-0176 for a free consultation.
What is Suburban Propane, L.P.?
Suburban Propane, L.P., founded in New Jersey in 1928, is a multi-million nationwide distributor of gas products that services industrial, commercial, and residential customers.
Suburban Propane, L.P. has approximately 3,000 employees, operates 688 locations in 41 states and serves approximately 1.1 million customers 24/7/365.
Suburban Propane, L.P. Address, Phone Number, and Contact Information
Headquarters
240 Route 10 W.
Whippany, NJ 07981
https://www.suburbanpropane.com/
(973) 503-9078
1-800-776-7263
Available 24/7/365
Price Gouging
One of the top complaints against Suburban Propane, L.P. is that they take part in price gouging. Numerous customers have left reviews that not only were prices from Suburban Propane, L.P. higher than their competitors, but the prices were also almost three times as high.
Customers also complained that they were charged more if their order was not pre-ordered or was an order considered “low-volume”.
Scheduling Issues
Suburban Propane, L.P. boasts that they are a company that will provide service to its customers 24/7/365. However, many customers complain of scheduling issues, including frequently missed appointments without notification, extended times for rescheduling (often weeks to months later), unnecessary auto-fills, as well as refusal to refill tanks once the technician determined that the tanks were “not empty” enough for a delivery.
Poor Customer Service
Customers of Suburban Propane, L.P. frequently complain of the poor customer service that is provided to them time-after-time. From billing errors, confusing contracts, excessive fees, incorrect installation, and failure to remove equipment in a timely manner, Suburban Propane, L.P. often leaves its customers confused and frustrated.
Unfortunately, these complaints are just the beginning for Suburban Propane, L.P. Between customer service issues, scheduling issues, and price gouging, Suburban Propane, L.P. customers are left wondering what options they have regarding their consumer rights.
We Fix Complaints When Customer Service Won’t
Has Suburban Propane, L.P. used misleading sales tactics? Have you received poor service? Do you have complaints with billing? Do you want customer service at Suburban Propane, L.P. to listen?
A lot of Suburban Propane, L.P. customers aren’t happy with their service and the Better Business Bureau lists 317 complaints against the company in the past three years, including complaints for billing and collections practices, problems with a service/product, advertising and sales, among others.
If your complaints haven’t been heard, we can help. At America’s Consumer Lawyer we help customers who have been mistreated by big companies–much like Suburban Propane, L.P.–and we turn your complaints into resolutions!
We’ll not only file your legal demands with Suburban Propane, L.P., but we’ll also negotiate with the company. If your claim isn’t resolved through these negotiations, we’ll work through the legal process that is outlined in your Suburban Propane, L.P. contract, which is typically arbitration.
America’s Consumer Lawyer gets results–including zero balances, refunds, and other compensation.
Here’s How to Make Big Companies Listen
It can be frustrating when you rely on a service and don’t get the results you’ve paid for. Big companies make mistakes every day and not only is it their fault, it can cost you money, time, and leave you with big headaches.
Have you tried calling Suburban Propane, L.P. to address an issue, only to be told that the representative has no authority to do so? Or maybe you’ve tried talking to someone higher up in the company, only to be ignored, dismissed, or they take too long, continuing to waste your precious time. Maybe you’ve sent an email to the company which only resulted in a prefabricated response or they never follow through with what they’ve promised.
When you’re limited in your choices for service providers or you’re locked into a contract, what can you do?
Fortunately, you do have options.
Use Arbitration to Settle Your Complaint
Most companies like Suburban Propane, L.P. have an arbitration clause in their contracts to prevent being taken to court for traditional litigation. This is actually an advantage for the consumer. When you request an arbitration hearing, an independent third-party (the arbitrator) with knowledge of the type of situation involved will listen to the facts from both sides and make an impartial, binding decision. Suburban Propane, L.P. will have to do a lot of work and there is no guarantee that they will have a successful outcome.
Arbitration is Fast, Inexpensive, and Private
Arbitration with Suburban Propane, L.P. is conducted through the American Arbitration Association (AAA). According to the AAA Consumer Due Process Protocol, arbitration through AAA will comply with their Statement of Principles, which includes:
- The process is fundamentally fair-All parties are entitled to qualified, competent, impartial arbitrators who will conduct a fair hearing.
- You get access to all relevant information-This includes reasonable costs, confidentiality, reasonable time limits, and meeting times and/or locations that are agreeable to both parties.
- Transparency-AAA provides clear arbitration agreements and the ability for each side to hire their own representation.
- Just process-Arbitration allows the arbitrator to award the same relief as traditional litigation in a binding decision.
- Alternative to arbitration-Mediation and the ability to take the case to small claims court should be available in some cases.
Arbitration Gives you Control and Leverage
When Suburban Propane, L.P. is alerted that you plan to pursue arbitration, they know it will cost them money out of pocket. Not only do they run the risk of losing the case, but they will also pay for their mistake(s) and the arbitration itself. This gives you more leverage with your demands.
If Suburban Propane, L.P. doesn’t meet those demands and you have a real complaint, America’s Consumer Lawyer can help by representing you in arbitration where you will get a fair, just, and transparent hearing.
Control and Leverage Triggers Faster Settlements
Large companies like Suburban Propane, L.P. don’t like the uncertainty and loss of control that comes with arbitration. Not only do they lose the advantage in the situation, you’re on equal footing with them in the eyes of arbitration.
The first step in taking on Suburban Propane, L.P. is to formally raise your complaint. The lawyers at America’s Consumer Lawyer can help you to do so. We will send a letter of demands to the corporate offices of Suburban Propane, L.P., letting them know that you’re ready to begin arbitration if a satisfactory resolution is not achieved. Typically, this is 30 days, but it will depend on your specific contract with Suburban Propane, L.P.
Approximately 50% of cases will settle before proceeding to an arbitration hearing during this time. However, if Suburban Propane, L.P. doesn’t offer a reasonable settlement within the appropriate time frame, the next step would be filing a case with AAA. America’s Consumer Lawyer will not only put together the necessary paperwork for arbitration, but we will also help you take the next steps in the arbitration process.
UDAAP and Arbitration
UDAAP is an acronym representing laws that prohibit Unfair, Deceptive, or Abusive Acts or Practices in the context of trade or business. This includes misrepresentation, deception, false advertising, or false promises. These laws emerged following the Dodd-Frank Wall Street Reform and Consumer Protection Act that was enacted in response to the 2008 financial crisis. The ultimate goal with these laws is geared towards protecting consumers involved in financial transactions, educating consumers on their rights, and allowing them access to information and resources to best inform their decisions.
UDAAP laws are regulated by two organizations, the Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC). The FTC expanded the initial UDAAP laws in 2004 to include unfair and deceptive acts and practices. Some standards for unfairness, in particular, include if it causes or is likely to cause substantial injury to consumers, the injury is not reasonably avoidable by consumers, and the injury is not outweighed by countervailing benefits to consumers or to competition.
Every state has UDAAP laws, which can vary widely. However, the lawyers at America’s Consumer Lawyer understand these laws and can use them to get compensation for deceptive practices, representing consumers throughout the country in cases of arbitration at no cost to them. The company will not only pay the consumer, but they will also pay my fees as well. The consumer will never pay me a cent.
If you’re dealing with an issue with Suburban Propane, L.P., you might try filing a complaint with the BBB or the customer service team with Suburban Propane, L.P. Unfortunately, these avenues won’t always lead to a successful resolution for you, the customer. Instead, you may want to consider an experienced arbitration lawyer to take on your case.
Arbitration is a very useful tool for resolving disputes, and America’s Consumer Lawyer can help. With our expert guidance, we bring the big companies to the table and provide the support needed to get your bills corrected, credit reports fixed, improper fees refunded, and more. Let us pick up the sword for you; you have nothing to lose.
How Do I File a Complaint Against Suburban Propane, L.P.?
We will use your state’s UDAAP law to file a complaint in Arbitration on your behalf at no cost to you. UDAAP laws include misrepresentation, deception, false advertising, or false promises. Under your state’s UDAAP law, you are likely entitled to money damages for your actual damages. Plus, the other side will pay our fees and costs. You will not pay us a penny. These laws emerged following the Dodd-Frank Wall Street Reform and Consumer Protection Act that was enacted in response to the 2008 financial crisis. The ultimate goal with these laws is geared towards protecting consumers involved in financial transactions, educating consumers on their rights, and allowing them access to information and resources to best inform their decisions.
What Our Clients Say About Us
America’s Consumer Lawyer has over 1,090 outstanding client reviews on our website, an A+ BBB rating, and over 155 five-star reviews on Google. Here’s what some of our clients have to say about us:
“Michael Agruss handled two settlements for me with great results and he handled them quickly. He also settled my sister’s case quickly and now her debt is clear. I highly recommend Michael.”
“America’s Consumer Lawyer was very helpful, they helped me solve my case regarding the unwanted calls. I would highly recommend them. Thank you very much Mike Agruss!”
“America’s Consumer Lawyer was very helpful to me and my veteran father! We were harassed daily and even called names for a loan that was worthless! Agruss stepped in and not only did they stop harassing, they stopped calling altogether!! He even settled it so I was paid back for the problems they caused!”
We are proud to serve our fellow citizens in arbitration cases. We see you as a person, not just a client – and that makes us better at the work we do. We listen. We learn your story. And, as we help you get the money you deserve, we go above and beyond in a way most law firms never could and never would. Because we’re not just lawyers. And you’re not just a client. We’re friends, neighbors, family. We’re all people and here at America’s Consumer Lawyer, we put People, First.
Helping our clients is about counseling, advocating, and ultimately solving problems. With years of experience successfully representing the people, not the powerful, we will get you the compensation you’re entitled to. Our unique formula has earned us over 1090 outstanding client reviews on our website, an A+ BBB rating, and over 165 five-star reviews on Google. Call 888-572-0176, e-mail us at michael@agrusslawfirm.com, or schedule a meeting with us here. We’re here 24/7.
Share Your Complaints Below Against Suburban Propane, L.P.
We encourage you to post your complaints about Suburban Propane, L.P. Sharing your complaints against this big company can help other consumers understand what to do when they have problems with this company. Sharing your experience may help someone else!
