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TCPA Class Action Filed Against Western Dental

Michael Agruss

Written and Reviewed by Michael Agruss

  • Managing Partner and Personal Injury Lawyer at Mike Agruss Law.
  • Over 20 years of experience in Personal Injury.
  • Over 8000+ consumer rights cases settled.
  • Graduated from the University of Illinois Chicago School of Law: Juris Doctor, 2004.

On October 9, 2012, in the Southern District of California, a class action lawsuit was filed against Western Dental Services, Inc., for alleged violations of the Telephone Consumer Protection Act (“TCPA”). Natalie Murdock v. Western Dental Services, Inc. 3:12-CV-02449. Western Dental has over 200 offices and provides dental services to thousands of consumers throughout California, Arizona, and Nevada. The TCPA limits the use of automatic dialing systems, prerecorded voice messages, and unsolicited text messages. Mike Agruss Law, and The Law Offices of Todd Friedman, P.C., represent Ms. Murdock in this TCPA class action lawsuit against Western Dental.Last year, Western Dental allegedly began placing collection calls to Ms. Murdock on her cell phone for a debt she did not owe. Despite repeatedly informing Western Dental that she is not the debtor, Western Dental placed robocalls to Ms. Murdock and left automated messages on her cell phone. Unfortunately, far too often creditors and debt collectors harass consumers over debt they do not owe. Ms. Murdock took proactive steps to stop the harassing calls, but apparently Western Dental did not get the message. It was not until Ms. Murdock hired Mike Agruss Law, and The Law Offices of Todd Friedman, P.C., to fight for her rights that the calls stopped.Today, consumers receive more robocalls and unsolicited text messages than ever. Technology is the reason. Companies use autodialers to send out thousands of phone calls and text messages every minute for an incredibly low cost. What is a robocall? If you pick up the phone and hear a recorded message instead of a live person, that’s a robocall. Similarly, if someone leaves you a prerecorded message, that’s a robocall, too. If the recording is a sales message, and you haven’t given your written permission to get calls from the company on the other end, then the call is illegal. Period.So, what should you do when you get a robocall? Hang up the phone. Do not press 1 or any other numbers to get off the list. Then, contact Mike Agruss Law, for a free consultation. The Federal Trade Commission has stopped billions, yes billions, of robocalls in the last two years. Mike Agruss Law, will do the same for you. We will aggressively enforce the law to stop robocalls. Not only will we stop the calls, but you may be entitled to money damages, too. Damages in TCPA cases range from $500.00 – $1,500.00 per call or text. Contact us today at 888-572-0176 or at www.WeStopRoboCalls.com for a free consultation.

Submitted Comments

Ernesto
7 years ago
Do you all have experience in filing class actions against Wester Dental?...I am in an ever ending loop of robo calls and billing statements that keep adding costs when I have already paid...Santa Cruz Western Dental...the literature on Class Action against this dental practice is on file and I seem to be another victim of class action complaints already filed If you had experience with Western Dental you would know what I am referring too...I will speak with attorneys who already have filed a class action and know this repeated billing abuse. If you bring up Class Actions against Western Dental the facts are already documented...I am just another victim... If the attorney looks at the website...and becomes alerted to the history of this dental practice!

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