Accredo Specialty Pharmacy

According to my doctor I was approved for a copay assistance program that would cover the difference of my medication that my insurance wouldn’t cover. For a few months that worked out just fine until I had gotten a message about owing money. When I called they told me I needed to speak with my copay assistance program so I did and was informed there should be enough in the account for the rest of the year. Fast forward I apparently now owe $8,700 dollars because they were only getting money from my insurance and not the copay assistance program. When I call the program they say that one month they were billed $6000 and the other months $3000. Some people at the copay assistance program say that they stopped paying in July and some say October with totally conflicting information. Especially since I had spoken to someone around fall and was under the impression I was covered. My question is why can no one explain why the billing price is inconsistent. I am going to stop refilling my meds in the hopes that they can back bill with the money in my account for this year which I was told currently sits at $11,000. If not I don’t know what will happen. I’m a full time student who makes little money and is on state insurance.

Shady practices through Acreedo specialty pharmacy have left me with an out of pocket bill of nearly 3k that I can\'t afford. I cannot get a quote on my out of pocket expenses until my prescription is filled and shipped, and could not return the medication when I found out what my out of pocket expenses were going to be. I would have not filled the prescription if I could have been provided with an accurate quote on what it would cost me personally.

I have had my specialty medicine filled with Accredo for 4 months and have never had to pay. This month I placed my order and I was charged almost 1600 dollars. I was not notified of any price increase. They refuse to accept the medicine back and I have no way of filling any future refills, which can result in my MS getting worse. I do have invoices that show I had a zero and no one informed of any price increase.

I was reading the submitted comment from Phillip Cohen 3 months ago, and I have the exact same situation to Phil Cohen. The money they say I owe then is not anywhere near what they are saying Phillip owes, but my situation and conversations with Accredo have gone the same way. I have a very long story and many, many notes to conversation with multiple Accredo representative. They even removed my balance after many 3 way conversations between myself, Accredo Rep and Abvie copay assistance stating my bills should have been covered. After over 4 months of showing a 0.00 balance on my Accredo portal and amount due Accredo sent me a fresh invoice for the same bill this week dated 3/20/2023. Stating that I owe $724.53. The amount Accredo claims I owe them changes regular, as well as their records for how much I was offered in copay assistance. I\'m not sure what to do at this point, because it\'s clear that I don\'t want to accumulate any attorney fees in fighting this amount. I can be reached at my direct work line (503)687-1313

Have been enrolled in the co-pay program for several years with a $5 copay, Accredo would blow my house phone up when prescription was approved by my insurance,that’s when I knew it was time to call and place my order.then all of a sudden started receiving a bill for around $3500, when I called the said to disregard,that it was passing in the mail ,would then get a bill for the $5 copay amount,which I paid then recieved a $6500 bill.when in contact with accredo I was told there was not enough money in copay fund ,which I was not informed when making my monthly order . Now getting the run around.my Doctors assistant contacted the regional person for Lilly and was told that they would be contacting me,never happened. I have now contacted and left messages with no reply last one was 1-9-23 . I have been informed that I can pay the bill and it will be reimbursed.If I had that kind of money I would not be in the copay program. Received notice of payment or going to collections. I have stopped ordering the medication,which my doctor prescribed for me and is not happy about going backwards after several years of treatment to get me to place where I can maintain my pain management for my psoriatic arthritis.LOOKING FOR SOME HELP,any recommendations will be appreciated greatly. Thanks Phil Cohen