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Whether You Owe The Debt Or Not, We Can Help You!

Has Carmax Called From 678-594-4803 ?

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We will respond to you at lightning speed. All of your information will be kept confidential.

How it Works

We will stop harrassment immediately

If your rights have been violated, you may even be entitled to a money damages.

The other side pays our fees and costs, so there is ZERO COST to you.

Frequently Asked Questions

What is the Fair Debt Collection Practices Act?

The FDCPA applies to everyone in the county. It’s a list of what collection agencies can and cannot do while collecting a debt. Under the FDCPA, collection agencies cannot harass you while collecting a debt.

What is the Electronic Fund Transfer Act?

The EFTA is a federal law that protects electronic payments that are deducted from bank accounts. Under the EFTA, companies cannot take unauthorized payments from your checking account or debit card.

What is the Fair Credit Reporting Act?

The FCRA is a federal law that protects consumers’s information on their credit report. 40 million Americans have mistakes on their credit report. We will help you dispute inaccurate information on your credit report at no cost to you.

Do I have to pay your fees and costs?

No. We handle consumer rights cases based on a fee-shift provision. That means the other side pays your fees and costs. You will never pay us a penny.

Do states have their own laws to protect consumers?

Yes. Several states also have laws to provide their citizens with an additional layer of protection. All states also have laws to protect consumers from unfair and deceptive practices from big companies.

How does Mike Agruss Law help me?

The EFTA is a federal law that protects electronic payments that are deducted from bank accounts. Under the EFTA, companies cannot take unauthorized payments from your checking account or debit car.

Persons

We see you as a person, not just a client - and that makes us better at what we do. We learn your story. And, as we help you, we go above and beyond in a way most law firms never could and never would. Becuase we're not just lawyers. And you're not just a client. We're friends, neighbors, and family. We're all people and here at Mike Agruss Law, we put People First.

Persons
Persons

Top Collection Violations

Called you about a debt you do not owe.

Called you at work after you told them you cannot recieve calls at work.

Left you a message without identifying the company's name.

Left you a message without disclosing that the call is from a debt collector.

Called third-parties (family, friends. coworkers, or neighbours) even though the collection agency konws your contact information.

Disclosed your debt to a third-party (family, friends. coworkers, or neighbours).

Called you after you said to stop calling.

Threatened you with legal action (such as a lawsuit or wage granishment).

Called you before 8:00 AM or after 9:00 PM.

Continued to call you after you have told the collector yo cannot pay the debt.

Communicated (phone or letter) with you after you filed for bankruptcy.

Failed to mark the debt on your credit report as disputed after you disputed the debt.

Real Reviews From Real Clients

Exceptional Experience

Mike Bertucci handled my case professionally and successfully. Lakisha Joshua took time to understand my case with the utmost patience. Both Mike and Lakisha, in my opinion, are true assets to Agruss Law firm.

Pj Nyc

see all 1756 reviews

678-594-4803

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We helped thousands of people like you

7,500

Debt Collection

Harassment Cases Settled

1,293

Client Reviews

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Submitted Comments

Erin
2 months ago
I am in the process of finalizing a divorce with domestic violence involved. I have a restraining order against my husband. Unfortunately my husband\'s truck was financed through Carmax, in my name only. He had the vehicle, and stopped paying any bills or support. I tried to keep up but could not. I was not able to do a voluntary repo due to him having the truck and it being a community property state. I told carmax I have no money, and am paying to support our two children alone. That I was being financially abused. They told me they could not stop daily collection calls. I asked them to repo they told me no, and kept moving the date that it was eligible for repo. In December, after I had already informed them of my situation, Car Max called me three times in one hour. They call up to four times a day. I\'ve been asking since October for them to go get the truck. It\'s not Feb. My husband lost his license and returned the truck to me, so I parked it in their parking lot and put the keys and a letter from them noting their intent to repo in their drop box. They continue to call me daily, won\'t repo the truck and don\'t care that I have told them I cannot pay and that this situation is beyond my control with my husband. They are dragging out reporting late payments on my credit for months, with no repossession still. I\'d like to dispute the entire thing. I understand it was a shared debt, but they could have handled it quicker and not called me multiple times a day for months while continuing to report late payments that they know I cannot pay. I was hoping to get a deficiency balance by now, as my divorce is final this month, to include in the financials disclosures. But they won\'t even go get their truck from their own parking lot. So I am stuck with a loan that will never end at this point. Please help me. I\'ve spent all my money on attorney fees for custody to protect our children. My ex is abusive and was so harassing to my attorney that he pushed my attorney to file a sub of attorney on me, and now I represent myself. I\'ve put thousands into trying to protect myself, and I can\'t afford to do it again to defend myself financially. My ex was court ordered to pay rent and never did, he left them to come after me too, I would like help with the property manager as well. I ended my tenancy per a CA law protecting domestic violence victims. He was ordered to pay rent and didn\'t, and further he trashed the house so badly that our security deposit didn\'t cover it. There is a $1765 bill and they sent me a letter threating to report it to my credit, even though my lease ended prior to his and he was court ordered to pay rent. Thank you.
Oscar
9 months ago
Car max won’t stop calling me
Derek
10 months ago
Constantly several calls a day
Juanjose
12 months ago
Carmax won’t stop calling me every day they call 2-3 times a day
Michael Agruss
2 years ago
Hi Dawn. CarMax has over a thousand complaints against them for similar issues, including cars being sold with safety recalls but the car isn't repaired before being sold to consumers. You may have a case against CarMax--let's talk more about your situation and determine your options. Give me a call at 888 572 0176. Thanks, Mike
Dawn
2 years ago
CarMax sold me a Ford Escape with a major issue. There is a class action lawsuit in the works. After discovering the problem, I begged for help. CarMax eventually replaced the engine but did not inform me that I paid for the engine and it was used. The problem returned as well as the transmission going out, transfer case and turbo charge as well. CarMax wants 16000 and I have been begging them to come to an agreement that the only quality left with the vehicle is the paint, frame and interior. The issue is coolant leaks into/mixes with the engine oil. Repairs exceed the cost of the vehicle and I informed them of such.

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