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Is Convergent Outsourcing harassing you over a debt?  Stop the harassment.  Get Money.  And you won’t pay us a dime for our services. Whether you owe the debt or not, you are protected under the Fair Debt Collection Practices Act (FDCPA).

Convergent Outsourcing is one of the largest third-party collection agencies in the United States.  Formally known as ER Solutions, Convergent Outsourcing employs approximately 2,300 employees in 12 offices.  Convergent Outsourcing provides collection services to the following industries: hospitals and health systems, banks and financial institutions, retailers, telecommunications, cable and satellite, utilities, and commercial creditors.

According to its website, Convergent Outsourcing is “skilled at dealing with debtor resistance to paying their obligations and use proven strategies and collection techniques to encourage voluntary payment in compliance with applicable law, regulation and client policy.”  However, according to its track record, Convergent Outsourcing’s collection activities shed a much different light when analyzed under the Fair Debt Collection Practices Act.

The FDCPA has protected consumers since 1977.  The FDCPA is a federal law that applies to every state.  In other words, everyone is protected by the FDCPA.  The FDCPA is essentially a laundry list of what debt collects can and cannot do while collecting a debt, as well as things debt collectors must do while collecting a debt.

Between November 2011 and June 2015, Convergent Outsourcing has been sued over 275 times.  That does not include the 260 times ER Solutions has been sued.  It does not get any better for Convergent Outsourcing on the Better Business Bureau, either.  First, Convergent Outsourcing is not BBB accredited.  Second, in the 3 years prior to June 2015, Convergent Outsourcing had 1121 BBB complaints.  Lastly, according to the BBB:

On January 14, 2013, BBB recognized a pattern of complaints from consumers regarding billing and customer service issues. Consumers allege they are billed by Convergent Outsourcing Inc for a debt they do not owe; when they call the creditor, they get confirmation they do not owe anything. Consumers claim they receive numerous calls from Convergent Outsourcing Inc, but when they attempt to return the calls, they cannot reach an operator and must leave a message. Consumers also allege the company will not send a copy of the collection letter when requested.

Convergent Outsourcing is working with BBB in an effort to eliminate the underlying cause of the pattern of complaints.

Convergent Outsourcing has a host of numbers it places debt collection calls from.  Convergent Outsourcing may be calling you from the following telephone numbers: 877-845-8282, 866-769-0203, 800-350-9095, 281-529-3150, 877-317-0948, 855-344-7842, 469-249-6846, 855-871-1088, 855-343-7885, 866-382-2885, 708-402-9154, 615-988-3273, 817-585-2580, 302-660-3345, 215-220-4595, 888-339-6750, 415-844-9331, 425-320-5133, 708-402-9150, 800-423-9397, 866-803-4864, 469-265-3074, 713-496-3809, 303-968-1168, 770-870-1070, 414-944-0297, 510-285-0408, 980-322-0640, 512-527-6951, 253-220-0713, 803-740-3319, 877-693-0014, 410-697-5957, 501-954-6244, 323-331-9683, 916-431-0748, 614-607-6960, 631-881-4284, 323-331-9709, 816-489-4610, 619-610-1627, 214-296-0003, 602-714-9079, 410-864-3268, 281-674-7049, 770-870-1080, 201-537-4524, 520-686-5134, 504-206-3656, 904-236-4799, 215-240-4862, 406-371-9896, 877-485-0400, 603-263-7059, 817-585-2578, 866-291-6365, 661-316-0255, 469-249-6826, 305-894-0960, 210-526-8640, 410-864-3253, 612-564-1321, 469-265-3076, 512-527-6964, 801-386-5017,208-286-2116, 208-629-2119, and 208-639-1667

If you are being harassed over a debt by Convergent Outsourcing, you may be entitled to money damages.  Get up to $1,000 for harassment, and $500-$1,500 for illegal robocalls.  Under various state and federal laws, we will help you based on a fee-shift provision and/or based on a contingency fee.  That means, the collector pays your attorney’s fees and costs.  You won’t pay us a penny.  We have settled thousands of debt collection harassment cases.  Let us help you today. Contact Mike Agruss Law at 888-572-0176 to stop the harassment once and for all.

Phone Numbers Used By Convergent Outsourcing

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