Stop Credence Resource Management LLC Harassment

Debt collectors like Credence Resource Management cannot harass you over a debt. You have rights under the law, and we will stop the harassment once and for all.

THE BEST PART IS…

If Credence Resource Management violated the law, you will get money damages and Credence Resource Management will pay our attorney’s fees and costs. You won’t owe us a dime for our services. Plus, some of our clients also receive debt relief and cleaned-up credit reports. You have nothing to lose! Call us today at 888-572-0176 for a free consultation.

Who is Credence Resource Management?

Credence Resource Management, founded in 2013, is a debt collection service based in Dallas, Texas. The company has been accredited with the Better Business Bureau since July 2017, but has received over 200 complaints via the BBB in the past three years, over 80% of which are for billing/collection problems.Consumers allege failure to provide debt-validation and taking money out of consumers’ accounts without their permission. There is also a pattern of complaints about CRM’s attempts to collect false debts, report them on consumers’ credit reports, subsequently counter-allege that the false debt was a result of identity theft, and steer the consumer toward filling out FTC documentation for identity theft.

Credence Resource Management’s Address, Phone Number, and Contact Information

Credence Resource Management is located at 17000 Dallas Parkway, Suite 204, Dallas, TX 75248. The main telephone number is 855-880-4791.Credence Resource Management’s website is https://credencerm.com/

Phone Numbers Used by Credence Resource Management

Credence Resource Management likely has dozens, if not over 100, phone numbers it calls from.  Here are a few phone numbers Central Credit Services may be calling you from:

Credence Resource Management Lawsuits

If you want to know just how unhappy consumers are with Credence Resource Management, take a look at the number of lawsuits filed against the agency on the Public Access to Court Electronic Records (“PACER”). PACER is the U.S.’s federal docket which lists federal complaints filed against a wide range of companies. A search for Credence Resource Management will display over 100 lawsuits filed against the agency in 19 states, most of which involve violations of consumer rights and/or the Fair Debt Collection Practices Act (FDCPA).

Credence Resource Management Complaints

The Fair Debt Collection Practices Act (FDCPA) is a federal law which applies to everyone in the United States. In other words, everyone is protected under the FDCPA, and this Act is a laundry list of what debt collectors can and cannot do while collecting a debt, as well as things they must do while collecting debt. If Credence Resource Management is harassing you over a debt, you have rights under the FDCPA.

The Telephone Consumer Protection Act (TCPA) protects you from robocalls, which are those annoying, automated, recorded calls that computers make all day long. You can tell it’s a robocall because either no one responds on the other end of the line, or there is a delay when you pick up the phone before a live person responds. You can receive $500 per call if Credence Resource Management violates the TCPA. Have you received a message from CRM that sounds pre-recorded or cut-off at the beginning or end? These are tell-tale signs that the message is pre-recorded, and if you have these messages on your cell phone, you may have a TCPA case against Credence Resource Management.

The Electronic Fund Transfer Act (EFTA) protects electronic payments that are deducted from bank accounts. If Credence Resource Management took unauthorized deductions from your bank account, you may have an EFTA claim against the agency. Credence Resource Management, like most collection agencies, wants to set up reoccurring payments from consumers; imagine how much money it can earn if hundreds, even thousands, of consumers electronically pay them $50 - $100 or more per month. If you agreed to this type of reoccurring payment, the agency must follow certain steps to comply with the EFTA. Did Credence Resource Management continue to take electronic payments after you told them to stop? Did they take more money from your checking account than you agreed to?  If so, we can discuss your rights and potential case under the EFTA.

The Fair Credit Reporting Act (FCRA) works to ensure that no information reported to your credit report is false. In essence, it gives you the right to dispute those inaccuracies that you find on your credit report. We’ve handled many cases in which a debt collection agency reported debt on a consumer’s credit report to obtain leverage over the consumer. If Credence Resource Management is on your credit report, they may tell you that they’ll remove the debt from your credit report if you pay it; this is commonly known as “pay for delete.” If the original creditor is on your report rather than the debt collector, and you pay off the debt, both entities should accurately report this on your credit report.

Several states also have laws to provide its citizens an additional layer of protection. For example, if you live in California, Florida, Michigan, Montana, North Carolina, Pennsylvania, Texas, or Wisconsin, you may be able to add a state-law claim to your federal law claim above.  North Carolina, for example, has one of the most consumer-friendly statutes in the country: if you live in NC, and you’re harassed over a debt, you may receive $500 - $4,000 in damages per violation. We work with a local counsel in NC and our NC clients have received some great results in debt collection harassment cases. If you live in North Carolina and are being harassed by a debt collector, you have leverage to obtain a great settlement.

How do we Use the Law to Help You?

We will use state and federal laws to immediately stop Credence Resource Management’s debt collection. We will send a cease-and-desist letter to stop the harassment today, and if Credence Resource Management violates the FDCPA, EFTA, FCRA, or any state law, you may be entitled to money damages. For example, under the FDCPA, you may receive up to $1,000 in damages plus actual damages. The FDCPA also has a fee-shift provision, which means the debt collector will pay your attorneys’ fees and costs. If you have a TCPA case against the agency, we will handle it based on a contingency fee and you won’t pay us a dime unless you win.

THAT’S NOT ALL…

We have helped hundreds of consumers stop phone calls from Credence Resource Management, and we know how to stop the harassment and get you money damages. Once again: you will not pay us a dime for our services. We will help you based on a fee-shift provision and/or contingency fee, and the debt collector will pay your attorneys’ fees and costs.

What if Credence Resource Management is on my Credit Report?

Based on our experience, some debt collectors may credit-report, which means one may mark your credit report with the debt they are trying to collect. In addition to or instead of the debt collector, the original creditor may also be on your credit report in a separate entry, and it’s important to properly identify these entities because you will want both to update your credit report if or when you pay off the debt.

THE GOOD NEWS IS…

The good news is that if Credence Resource Management is on your credit report, we can help you dispute it. Mistakes on your credit report can be very costly: along with causing you to pay higher interest rates, you may be denied credit, insurance, a rental home, a loan, or even a job because of these mistakes. Some mistakes may include someone else’s information on your credit report, inaccurate public records, stale collection accounts, or even being a victim of identity theft. If you have a mistake on your credit report, there is a process to dispute it, and my office will help you obtain your credit report and dispute any inaccurate information.

REMEMBER…

If a credit reporting agency violates its obligations under the Fair Credit Reporting Act (FCRA), you may be entitled to statutory damages up to $1,000, and the credit reporting agency will be required to fix the error. The FCRA also has a fee-shift provision, which means the credit reporting agency will pay your attorneys’ fees and costs. You won’t owe us a dime for our services. We have helped hundreds of consumers fix inaccurate information on their credit reports, and we’re ready to help you, too.

Complaints against Credence Resource Management

If you’re on this page, chances are you are just like the hundreds of consumers out there being harassed by Credence Resource Management. Below are some complaints from various consumer websites.

  1. “I do not owe this debt. I contacted this company on two different occasions and both times they ignored my request as if they don't have a legal obligation to respond. I asked this company to validate this account they allege I owe for AT&T. I never had an account with AT&T as I have always have service with TMOBILE. I asked this company to provide me with a contract or documentation bearing my signature specifying the terms and conditions. This company is being grossly negligent.”
  2. “This LLC made a settlement with me when they did not have my account. They STOLE money from me and were harassing my spouse every day. The young man that made the deal with me knows who he is and he is a thief. He took money from me with no intention of turning it in for the stated reason which was a hospital bill. Until I mentioned suing the company they made no attempt to talk to me about it or refund the money. Now they say I will get the money a full month and a half from when he stole it from me. This company should be inspected for fraud and theft. The man that stole should be fired along with his supervisor I spoke with as he knew what was happening also.”
  3. “Received mail including false charges that do not exist, to a company that has been verified in good standing. I received a collections letter in the mail claiming I owed a dollar amount of $638.26 to AT&T. The letter states that the amount has been placed in collections. It has been verified with AT&T that I do not owe and they do not use collections through this company called Credence Resource Management.”

Based on over 30 reviews on Google, Credence Resource Management received a 1.4-out-of-5 rating. Here is a snippet of the reviews on Google:

  1. “This might be some sort of debt collection company based in Texas but operating out of India someplace. I found them because of my credit report... Have never heard of them, to the best of my knowledge don't own them anything.. They will want your SS#... Very bad news. Very poor language skills, still don't know what they want from me... Be very careful dealing with these people. They might be legal, but they might be running some sort of scam...”
  2. “Credence is pushy, intimidating, mean and I've reported them to the BBB. The foreign man over the phone threatened me, harassed me and refused to let me off the line without paying something. So I called the company that "sent me to collections" and the bill had not yet actually been sent. Credence somehow acquired the account info and attempted to steal the money from me. Be very careful when communicating with this company. Do your research and keep yourself and your money safe!”
  3. “This is a SCAM company. Their callers somehow get your info and even send letters of debt you owe. But be aware that anyone who calls you who has a heavy Indian accent with an American name is a BIG RED FLAG. These bottom feeders prey on the elderly and anyone who is too stupid to know these are scam artists. Shame on you!!”

What Our Clients Say about Us

Agruss Law Firm has over 900 outstanding client reviews through Yotpo, an A+ BBB rating, and over 125 five-star reviews on Google. Here’s what some of our clients have to say about us:

“Michael Agruss handled two settlements for me with great results and he handled them quickly. He also settled my sister’s case quickly and now her debt is clear. I highly recommend Michael.”

“Agruss Law Firm was very helpful, they helped me solved my case regarding the unwanted calls. I would highly recommend them. Thank you very much Mike Agruss!”

“Agruss Law Firm was very helpful to me and my veteran father! We were harassed daily and even called names for a loan that was worthless! Agruss stepped in and not only did they stop harassing, they stopped calling all together!! Even settled it so I was paid back for the problems they caused!”

Can Credence Resource Management Sue Me?

Although anyone can sue anyone for any reason, we have not seen Credence Resource Management sue consumers, and it’s likely that the agency does not sue because they don’t always own the debt they are attempting to collect, and would also need to hire a lawyer, or use in-house counsel, to file a lawsuit. It’s also likely that the agency collects debt throughout the country, and it would be quite difficult to have lawyers, or a law firm, licensed in every state. However, there are collection agencies that do sue consumers; for example, Midland Credit Management is one of the largest junk-debt buyers, and it also collects and sues on debt. Still, it is less likely for a debt collector to sue you than for an original creditor to hire a lawyer or collection firm to sue you. If Credence Resource Management has threatened to sue you, contact Agruss Law Firm, LLC as soon as possible.

Can Credence Resource Management Garnish my Wages?

No, unless they have a judgment. If Credence Resource Management has not sued you, then the agency cannot get a judgment. Barring limited situations (usually involving debts owed to the government for student loans, taxes, etc.), a company must have a judgment in order to garnish someone’s wages. In short, we have not seen this agency file a lawsuit against a consumer, so the agency cannot garnish your wages, minus the exceptions listed above. If Credence Resource Management has threatened to garnish your wages, contact our office right away.

Credence Resource Management Settlement

If you want to settle a debt with Credence Resource Management, ask yourself these questions first:

  1. Do I really owe this debt?
  2. Is this debt within the statute of limitations?
  3. Is this debt on my credit report?
  4. If I pay this debt, will Credence Resource Management remove it from my credit report?
  5. If I pay this debt, will the original creditor remove it from my credit report?
  6. If I pay this debt, will I receive confirmation in writing from Credence Resource Management for the payment and settlement terms?

These are not the only things to consider when dealing with debt collectors. We are here to help you answer the questions above, and much more. Whether it’s harassment, settlement, pay-for-delete, or any other legal issue with Credence Resource Management, we at Agruss Law Firm are here to help you.

Share your Complaints against Credence Resource Management Below

We encourage you to post your complaints about Credence Resource Management. Sharing your complaints against this agency can help other consumers understand what to do when this company starts calling. Sharing your experience may help someone else!

HERE’S THE DEAL!

If you are being harassed by Credence Resource Management over a debt, you may be entitled to money damages – up to $1,000 for harassment, and $500 - $1,500 for illegal robocalls. Under state and federal laws, we will help you based on a fee-shift provision and/or contingency fee, which means the debt-collector pays your attorneys’ fees and costs. You won’t owe us a dime for our services. We have settled thousands of debt collection harassment cases, and we’re prepared to help you, too. Contact Agruss Law Firm at (888)-572-0176 to stop the harassment once and for all.

Phone Numbers Used By Credence Resource Management LLC

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Submitted Comments

I had an account with AT&T that I closed but some reason Credence will not stop calling and harassing me about a payment. It’s been over 2 years since I’ve had AT&T and Credence will not stop calling me. They also have a report on my credit which is damaging my credit and I want it removed. Help please!

Michael Agruss Headshot

Hello Ryan. If you would like help with the calls you're getting from Credence about your AT&T account, I can help. I can also discuss how this is affecting your credit and how you can get this entire situation remedied. Give me a call at my office and we can chat about your options. Thanks, Mike

I have an account with AT&T that is in good standing that has been confirmed with AT&T that they do not use credence but I continue to receive phone calls over the last year from this company. I have tried blocking them, tried telling them to stop calling me but they ask me to provide PII/PHI (once i talk to someone) via telephone before theyll allow me to go further in discussions which is scam practice considering I haven't received mail. They just follow with new credence phone numbers and automated phone systems.

Michael Agruss Headshot

Hi Samantha. Have you sent them a cease and desist letter? You have that right and I can help you. If you would like assistance with Credence Resource Management LLC, give me a call at 312 300 5996. Thanks, Mike

I submitted a complaint April 1, 2021 againt Credence Resource Management LLC about repeated telemarketer robocaller requesting damages for the violations. As of today May 28 they still haven't responded.

Michael Agruss Headshot

Hi Sub. I will give you a call about your complaints against Credence Resource Management LLC and their lack of customer service in answering you after contacting them. We can discuss if you have a case against them and if your rights have been violated which may result in damages. Thanks for sharing your story and I look forward to speaking with you. Mike

Credence calls me nearly every day, often multiple times per day. I struggle with medically documented attention disabilities and this has been very distracting for months now! I have told them to stop via phone & At&T through Messenger.

Michael Agruss Headshot

Hi Cal. I am going to give you a call to discuss the calls you're receiving from Credence Resource Management LLC. If you would rather contact me, you can do so at 888 572 0176. Thanks, Mike

A T-Mobile account that i never opened has a balance of $3922 that was transferred to Credence Resource Management. While i have not received any contact from CRM I need to get this off my credit report as it is drastically reducing my score. I have been dealing with identity fraud for the last two years and havent found a lasting solution.

Michael Agruss Headshot

Hi Gregory. Fraud is one of the toughest issues to deal with. It is up to the consumer to restore their good standing, which is a long, tedious, frustrating process. My law firm has helped many consumers just like you and we would be happy to talk with you about how to begin to remedy this. Give me a call at 888 572 0176. Thanks, Mike

I just received an e-mail saying that a collection account with Credence and been put on my credit report. The debt with ATT is valid however I was waiting for the initial letter from the collection agency required under FCRA because I do know my rights. I was simply going to put this on a automatic payment plan once that letter was received, so this account wasn't added to my credit report. I've been down this road before and I have taken this step when the account is first assigned to the collection company. The REQUIRED notice from the collection company was never received.

Michael Agruss Headshot

Hi Cory. Have you filed a complaint against Credence Resource Management LLC with either the FTC, your state attorney general, or the CFPB? If a debt collector fails to provide a debt validation letter, you have that right, as well as possibly filing a lawsuit against Credence for up to $1,000 in compensation. If you'd like to talk this over, please give me a call at my office at 312-224-4695. Thanks, Mike

They reported a debt from AT&T I have never had an At&t account

Michael Agruss Headshot

Hi Marium. Did you ask Credence Resource Management LLC for a debt validation letter? I would suggest that you do, in a certified letter. If they fail to provide you with one, or they provide it but it is, in fact, not your debt, you have a few options. I can help you with these if you need assistance. I am going to call you or you can reach my office sooner at 312-224-4695. Thanks, Mike

I noticed Credence Resource Management reported an unpaid debt of $708 to 11 Uverse on my credit report. I confirmed with AT&T that they had no record of my owing them any money. I immediately disputed the claim on my credit score. Through call tracing I saw that Credence Resource Management called me 10 times with in 10 days to collect this debt. I contacted the company to dispute the claim. They would not work with me unless I provided personal identifiable information over the phone. I did not reveal any information about myself. They refused to cooperate with me. I told them to not contact me ever again, and am still waiting on a resolution on my credit score.

Michael Agruss Headshot

Hi Christopher. You did a good job in doing some research on your own, that is one thing I and the FTC recommend before paying on any debt that sounds sketchy. Many people don't stand up to these debt collectors. Have they provided you with a debt validation letter? I would suggest you start there if they haven't. I can also discuss your other rights over the phone. Please give me a call at 312-224-4695. Thanks, Mike

Supposed Medical debt, my insurance pays 100%-VET. If credence is real, then there is a failure to communicate somewhere. Ive given my hospital services were rendered my insurance

Michael Agruss Headshot

Hi Zachary. Have you asked Credence Resource Management LLC for a debt validation letter? That is something you should start with, which should be done as a certified letter. I can help you with this if you require assistance. I will contact you. Thanks, Mike

This company calls me every day Credence Resource Management LLC , and has a collection on my credit report, I have disputed with all three bureaus, the last time they called was a hour ago

Michael Agruss Headshot

Hi Christopher. What debt is Credence Resource Management LLC calling about? Have they provided you with any type of debt validation letter? How often are they calling you? I'd like to talk more about this with you and will give you a call. Thanks, Mike

This company calls me every day Credence Resource Management LLC , and has a collection on my credit report, I have disputed with all three bureaus, the last time they called was a hour ago

i want to pay my att off debt

Michael Agruss Headshot

Hi Gregory. If you'd like help in dealing with your At&t debt, give me a call. Thanks, Mike 312-224-4695

On 4/21 I became aware of a 51 point drop on my credit score. Alarmed I began digging as I pay my bills on time and do not have any collection accounts. I found out about Credence being on my report. I googled them and contacted them same day. I asked for this debt to be verified given they say it’s from 2014 and they sag it’s over $1200. Once I asked for the debt to be verified, the Credence rep got argumentative with me. I provided them with my address , email and phone number and asked they send me something in writing. I never got emailed. I want them to stop reporting and delete from my credit file if they can’t validate.

Michael Agruss Headshot

Hi Claudia. Have you submitted a certified letter to Credence for a debt validation letter? That is where you should start and you have 30 days to request this from the time they contacted you. You can also contact the original creditor, if they've told you who the creditor is, to find out if the debt is legitimate. If the debt isn't legitimate, you have options in dealing with Credence Resource Management LLC, which we can discuss when I give you a call. Thanks, Mike

They keep calling me in different numbers everyday demanding me to pay them $106 dollars or they will report my credit

Michael Agruss Headshot

Hi Ricardo. Have they stated what they're trying to collect on? You should definitely request a debt validation letter, which should be done via certified letter. My law firm can help you with this, we are experienced in dealing with debt collectors and debt collection agencies. Please reach out to us at 312-224-4695. Thanks, Mike

I was looking at my credit report and this CRM firm showed up on my report for a supposed debt for $906. Last year I had won $1000 on a NC lotto scratch off ticket well when I went to claim my winnings I was given a check for $3.00. The lady at HQ said I owed for a n unpaid student loan. So that's why I was only getting a $3 check instead. But my account is still showing on my credit report as open and being owed. Please help. This is really hurting my chances of getting a new home

Michael Agruss Headshot

Hi Jessica. I will give you a call about this student loan debt and your credit report. I want to help you get this resolved so you can work on getting your new home. My number is 312-224-4695, I'll be in touch. Thanks, Mike

I don't need a phone call nor an email back. I just wanted to inform you guys that this business... Credence Resource Management is not just using the numbers you have listed. They have grabbed an Oregon number and been using to try to get me to answer the phone. So today, I finally called them back to see who it was and found out. The # they are using is, 971 270 5030.

Michael Agruss Headshot

Hi Desiree. Thanks for sharing that CRM has a new number to add to the list. Debt collectors are experts in using numbers to disguise their identities. I'm sure other consumers have had calls from this number as well. If you need any help in dealing with Credence Resource Management LLC, give us a call. Thanks, Mike 312-224-4695

I have been receiving calls from credence every day I thought it was a scam. Credence call every day from 2518009093asking for a debt for at&t/direct TV!

Michael Agruss Headshot

Hi Allen. Did you possibly have a debt with At&t/Direct Tv? Have you requested a debt validation letter from Credence Resource Management LLC? If you'd like assistance with this, please give us a call at 312-224-4695. Thanks, Mike

Credence Resource Management LLC has received a bill from an er visit I had in Oct of 2017 by CAMINO REAL EMERG ASSOC. which they called every day. Is this harassment? Camino called us every day sometimes twice a day sometimes someone was there sometimes not our insurance did not pay anything because they are out of network so I appealed and they did not respond back so I sent a check of 300 of which the bill was 1016.00 and told them insurance was not going to pay anything and this was all we could afford and they turned over to CREDENCE. Which by the way when they called they asked for an SS# and I refused to give them and they refused to tell me who they were so I said to contact me in writing!

Michael Agruss Headshot

Hi Kris. How often are they calling you everyday? The law is rather vague on this, but if you have a record of the number of calls you're getting and when they're calling, I may be able to determine if it constitutes harassment. You can send over a call log to [email protected] You can also contact my office to discuss this situation further at 312-224-4695. Thanks, Mike

Credence Resource Management has been BLOWING my phone number Up!

Michael Agruss Headshot

Hi Alonda. Has Credence Resource Management LLC said what debt they're trying to collect on? You should definitely send a certified debt validation letter request, as well as a letter stating that you wish for them to cease and desist with the phone calls. If you'd like help with this, give me a call at 312-224-4695. Thanks, Mike

These credence resource people calls my phone several times a day. They been calling since early march, I currently have 25 or more calls from them listed and blocked from my phone, also they call from different numbers!

Michael Agruss Headshot

Hi Leslie. This behavior is something that many debt collectors and debt collection agencies do. Are you aware of any debts you may owe that Credence Resource Management is attempting to collect on? You should ask them to provide you with a debt validation letter, through a certified letter, so you have a paper trail. I can help you with this. Reach out to 312-224-4695 and we can talk. Thanks, Mike

My T-mobile bill was sent to credence resource management for collection. The bill was over $900. They called me and gave me a deal of $493 and I made a payment plan with them for 4 months. they took the first payment in March. they never took money out for April. When I called them they stated that the plan was cancelled because they can only hold the account for a certain amount of time. they took the first payment cancelled the plan and now the bill went back to being over $800 and T-mobile is going to send me to another collecting agency which is going to mess up my credit more. can you help? Call me please. Thank you!

Michael Agruss Headshot

Hi Joanne. I will give you a call about your bill with At&t and Credence Resource Management LLC. Thanks for sharing your story. Mike

When we first switched to AT&T the service man form direct tv came out and hooked up our tv. I asked him what about the phone he said he didn't do phones. So I had to call AT&T they said they would be out in a couple of weeks.So we were without a Phone because I had to return the equipment back to Suddenlink and we had to get a new phone #. Wehad various other problems with AT&T to many to list. My Wife and I are only on SS, we don't have anyother revenue!

Michael Agruss Headshot

Hi Joe. I'm sorry to hear that you're dealing with issues with At&t. I would be happy to talk this over with you. Please consider giving me a call at 312-224-4695. Thanks, Mike

I have been receiving calls from a company called credence rm, Sometimes many times a day from several different numbers. The numbers are all very similar. What you know about this? I just now decided to look up the company to see what it was and who was calling me and I found your page. I decided to ask you what they are about. The numbers all start with 385-217 and then a 4 digit suffix. There are at lest 5 different suffixes and I have blocked them all but they just call anyway. It's really just irritating mostly. Since they don't leave a message I have no reason to answer when they call and they just keep calling and clogging up my vm. I would like to know what your company knows about what they are about!

Michael Agruss Headshot

Hi Andrea. Credence Resource Management LLC is a debt collection agency. They are likely contacting you regarding a debt that they purchased from the original creditor. Typically it involves At&t and Direct Tv, but it could really be any type of debt. Are you aware of any debts you may owe? Debt collectors will often use many different numbers when calling in an attempt to get you to answer the phone, this isn't unique to CRM. If you'd like help in dealing with them, please give me a call at 312-224-4695. Thanks, Mike

I have been receiving calls from Creedence Resource Management. Usually when I answer there is silence so I hang up. Today I waited longer and it sounded as if I was being connected then heard a male voice say hello? I answered back hello. In short, they are trying to collect a debt on T-Mobile. My son was a minor back in 2008 and I opened the acct for him. When he turned 18 we tried to transfer acct to him. He did not have enough credit again in short, a couple years later on 2 separate occasions we were able to remove my name and transfer the acct to my son. When he deployed to Korea, he received a notice of past due amount, in short the notice was in his name. My son said my name was not referred or mentioned. Today's call they avoided the transfer history and insisted the amount due which is now $400 from the original $170 is in my name, mentioned it will be reported on my credit, etc etc. Can anything be done?!

How does stop credance resource management from calling. They keep harassing means I don't know who they are or what they want!

My name is Jennifer. I received an email thanking me for making a payment which they would begin processing in the amount of $1328.99 from my bank acct in march. I immediately transferred funds out of said bank acct and had my bank issue a stop payment for any future attempts. Credence resource management on behalf of at&t mobility they have already attempted again I never gave such authorization!

I am receiving calls from CRM stating that I owe a balance on an EMS transport bill, however, when requesting a copy of the bill or the name of the EMS transport service, they will not provide that to me unless I provide personal information to them. I have never received a bill from an EMS transport company or CRM. I have confirmed with my Insurance Carrier that I do not owe this & CRM will not stop harassing me about this. I am concerned that they will report this to a credit agency as bad debt & I actually don't owe ANYTHING.

I just got a couple calls from a Credence resource management scam company for my daughter. She is 19 with ZERO debt that is in collections. They asked for my daughter under my number so not really sure why they called me but when I explained that she was my daughter and that i was not giving out her information, the foreign voice hung up on me!

Hello. Credence resource is on my credit report and I need it removed I am trying to purchase a home. I have a at&t bill on my credit report for 622.00 and I contacting them to see how I can go about settling they debt h save it in there system but it says it was referred to credence resource. I just want to clear it off my credit trying to purchase home!

I just saw that there a authorized payment taken out of my account. I have never authorized this payment. I have already reported to my bank. I just wanted y'all to know somebody took money from me and I need it back!

I get call from them all the time. Had time change my number. Only give a name and say it's a recorded line. I don't answer. Now I have visual voicemail mail. Have no clue what they are calling about. I do have outstanding bills due to becoming disabled and plan on going bankrupt in fall. How do I get them to stop? Now they have NY new number. I have no idea what they are trying to collect. They never say. Never even received mail from them!

These people have been calling us for days from different numbers thought close in relation to one another. At about 7-8 pm. We get up at 3 AM and so that is our bed time and my husband is getting really upset. He has told them to stop. We are not under collection status, so yes, they are harassing us and I'm trying to stop that. 6027050654, this one says disconnected but they called last night. 6026038489 and 602-705-0718. He wasn't nice because he was asleep the last time they called and told them to take a hike. I'm not out for money, just to help others and to stop the ridiculous calls!

I keep getting calls from different Alabama numbers 3-4 times a day, or comes up as potential spam, so I finally answered today, there was none there at first I said hello 3 times. Then some man with a foreign accent answers calling from this credance place. Said he was calling about a bill, and when I asked where he was located he is located in India Everyday they call it's from a different number!

Credence sent me a letter offering me a deal instead of paying 350 I paid 109.00. They said it would be off my credit report by 3/16. It still on their. I was looking for their phone no and you guys came up. I look forward to hearing from you!

Why did you debit my checking account 58.49 on Mar 16th? My account with Direct TV is canceled and paid in full!

Wondering if I can set up payment arrangements? I have an old phone bill in collections!

My name is Ashley. My credit monitoring service notified me this morning that CREDENCE RESOURCE MANA ran my credit and I dont know who they are or how they got my info. Can you help?!

I just saw a withdrawal in my checking account from this agency. I'm not sure of this transaction. Im thinking of calling them first to inquiry who they are, and did I make arrangements for this withdrawal!

Credence Resourse Mang - has 183.00 delinquent from At & T - from 08-25-2016. I did not have At&T service. How resolve? I don't Know - Its affecting my credit. Thanks!

I have spoken to this agency and informed them of my financial situation. I asked them to stop harassing me. They went as far as threatening me that I would be arrested and go to jail which I laughed. What can I do to have them stop calling. They call me everyday.

I have an outstanding debt with credence recourse management. but I can not obtain any information of this account!

I am receiving calls from this company Credence Resource Management claiming to be a debt collector of some sort I hung up on them and I've continued to receive these phone calls for weeks I don't answer them what is the next step I must take to make this stop. Only that I am not sure if this is a legitimate debt. These people are calling me continuously and the ad said that not only will the calls be stopped but I can get paid as well is that true?!

I keep getting calls from this number, 12 in the last week. I just now got one to spell the name, I couldn't understand the accent is always foreign and heavy. I don't know what they want from me as I was told never to give an affirmative answer to this type of call, so they get really rude demanding me to say "yes, this is me"!

I sent money to Credence for a settlement of $677. They are calling me for the balance. It is affecting my credit. I paid the settlement in Alabama in 2016. I have the settlement letter, and paid postal money order!

This Credence Resource Management company just called looking for my wife. They refused to answer my questions about the nature of the call but were quite aggressive in demanding information from me. They wound up hanging up in me when I raised my voice after they continued to be obstinate. I have no doubt that we owe someone money, but they refused to tell me what the nature of the debt was. My wife suffered a stroke in September, so I try to handle these things for her. I'm not ready to pursue legal action. I was just hoping I to find out if this Credence Resource Management is as shady a company as they appear to be!

hi, im inquiring about a the credence management. This company calls us constantly on a daily & asks to pay but i already made payment arrangements & last month they charged my account twice. I feel like theyre harrassing me every day is that legal?!

My name is Marvin. I HAVE A DTV BILL I HAVE ARRANGEMENTS THEY ARE CALLING AND SENDING MAIL TO HER WORK!

Credence Resource Management called my company I work at, asked to speak to the bookkeepper. I replied this is the bookkeeper, they asked my name. Instead of giving them my name I asked who's calling and what this is reference too. The person said they are calling about a past due invoice (I already know dont have any invoices Past due). So I said who is calling, they still didnt tell me who. They just hung up. I hit the code of my phone to find out the number that just called me it said Credence Resource Management. TO ME THIS IS A SCAM, A RED FLAG GOES UP! "NEVER GIVE OUT INFORMATION TO ANYONE THAT YOU DON'T KNOW"

I have received more than 220 calls from CRM since 2-20-18 from 25 different numbers. My wife and I have no outstanding debt other than a mortgage which is current. I believe it is time to take their harassment to a legal level!

Im trying to contact CRM, LLC thru email, regarding a payment arrangement that was previously arranged. I want to send an email so there is a record of our communication...However, everytime send an email to various email addresses I keep getting these un-deliverable messages (below): 1) Sorry, we were unable to deliver your message to the following address. : 550: permanent failure for one or more recipients ([email protected]:blocked) 2) Sorry, we were unable to deliver your message to the following address. : 550: permanent failure for one or more recipients ([email protected]:blocked)

Credence Resource Management is using mine and my wife's name on their telemarketing calls and when the callee answers the phone, thinking it's from someone they know, they begin their marketing info.

I have been receiving calls from credence everyday I thought it was a scam. Credence call every day from 251-800-9093 asking for a debt for at&t/direct TV!

Credence Resource Management llc has received a bill from from an er visit I had in Oct of 2017 by CAMINO REAL EMERG ASSOC. which they called everyday. Is this harrassment? Called us every day sometimes twice a day sometimes someone was there sometimes not our insurance did not pay anything because they are out of network so I appealed and they did not respond back so I sent a check of 300 of which the the bill was 1016.00 and told them insurance was not going to pay anything and this was all we could afford and they turned over to CREDENCE. Which by they way when they called they asked for a SS# and I refused to give them and they refused to tell me who they were so I said contact me in writing!

It's frustrating to be called every day of different numbers amazingly I've been harassed for 4 years by phone calls I swear I'm able to tear off the head that is harassing me I'm going crazy I can not answer any calls I do not know why I feel who are they or another person the number that called me is 8558765375!

I kept repeatedly getting these calls from toll free 866-209-6219. Never a voice mail left and I don't typically answer numbers I don't know. Out of sheer frustration I answered today, and a gentleman with a very heavy Indian accent asked right away for my husband. (My husband passed away almost a year and a half ago.) I have no idean how he got my cell phone number but he would not tell me why he was calling and now wnats a copy of my husband's death certificate before advising what he needs or wants. I used to work in a Colllections call center, and am very familiar with the various laws and regulations established to protect consumers. Before I send off the appropriate documentation, I need to make sure this is a legitimate organization. I am also upset that they somehow got my cell phone number (I am sure there was plenty of skip tracing involved, but I am not sure that my cell phone number is public) and would like to know how to request that they cease and desist, and submit everyting in writing. Thank you.

I have been receiving calls from a company called credence rm, Sometimes many times a day from several different numbers. The numbers are all very similar. What you know about this? I just now decided to look up the company to see what it was and who was calling me and I found your page. I decided to ask you what they are about. The numbers all start with 385-217 and then a 4 digit suffix. There are at lest 5 different suffixes and I have blocked them all but they just call anyway. It's really just irritating mostly. Since they don't leave a message I have no reason to answer when they call and they just keep calling and clogging up my vm!

I have been receiving calls from Credence Resource Management. Usually when I answer there is silence so I hang up. Today I waited longer and it sounded as if I was being connected then heard a male voice say hello? I answered back hello. In short, they are trying to collect a debt on T-Mobile. My son was a minor back in 2008 and I opened the acct for him. When he turned 18 we tried to transfer acct to him. He did not have enough credit....again in short, a couple years later on 2 separate occasions we were able to remove my name and transfer the acct to my son. When he deployed to Korea he received a notice of past due amount ....in short the notice was in his name. My son said my name was not referred or mentioned. Today's call they avoided the transfer history and insisted the amount due which is now $400 from the original $170 is in my name, mentioned it will be reported on my credit, etc etc. Can anything be done?!

Hi Sonya, The first question you should ask is if you really owe this debt. If you do, I can help you settle it with AT&T or Credence Resource Management. Ask part of the settlement, I can help you ask that the debt be removed form your credit report. Hopefully, we can resolve this issue so you can purchase your home. Let's discuss your rights further on the phone. I'll call you. My caller ID will show up as 312-224-4695. Thanks, Mike.

Hi Bruno, have you sent Credence Resource Management a dispute letter in writing or have you dispute the debt with Credence over the phone? If you don't owe this debt, I can help you dispute. If you paid the debt, send me proof of payment. If you're a victim of identity theft, file a police report, and send me the police report. Either way, I can help you. We help consumers with debt collection harassment, robocalls, and credit report problems. Thanks, Mike.

Disputing $58.20 on account 253837991 AT&T Internet $168.13 on account 34651132 Direct TV. E-mail me for any further communcaiton.

Hello credence resource is on my credit report and I need it removed I am trying to purchase a home. I have a at&t bill on my credit report for 622.00 and I contacting them to see how I can go about settling they debt h save it in there system but it says it was referred to credence resource!

i just got a couple calls from a Credence resource management scam company for my daughter she is 19 with ZERO debt that is in collections. they asked for my daughter under my number so not really sure why they called me but when I explained that she was my daughter and that i was not giving out her information, the voice hung up on me!

Credence purchased or somehow acquired debt from Diversified Consultants for a small ATT bill that was owed by my daughter, they came after me. My daughter paid it, we the the proof. Now Credence is attemtping to collect for the same thing!

i just saw that there a authorized payment taken out of my account. I have never authorized this payment. I have already reported to my bank. I just wanted y'all to know somebody took money from me and I need it back!

My account was charged $111. on 3/23/18 from Credence resource des: preauthpmt ID:92651485 INDN: Marry, David Bradley Other paymentDescription:CREDENCE RESOURC DES:PREAUTHPMT ID:92651485 INDN:Marry David Bradley CO ID:XXXXX92949 TEL Merchant name:CREDENCE RESOURC Transaction category:get more information about transaction categoryUncategorized What was this charge for and I need to be reimbursed and cancelled from this service. Please respond, Mary

Hi Christopher, Do you know what Credence is calling you about? You have the right to tell Credence to stop calling you, especially at work. Once you tell a collector to stop calling you at work, they CANNOT call you again at work. I'll help you stop the calls. Thanks, Mike.

Hi Linda, the number <a href="https://www.agrussconsumerlaw.com/855-875-4065/" rel="noopener" target="_blank">855-875-4065</a> is Credence Resource Management. Credence is allowed to call you once for your daughter only if Credence is calling for location information. Have you told Credence to stop calling? Has Credence disclosed the fact that your daughter owes a debt? I can help you with all of these things. Lets talk on the phone. I'll call you. You can always reach me too at 888-572-0176. Thanks, Mike.

Hi Patricia, during the call that you accepted, did you tell Credence to stop calling you? If so, if Credence continues to call you afterward, we can go after Credence for violating the federal debt collection law. Let's discuss your rights and options on the phone. I'll get Credence to stop calling you immediately. Thanks, Mike.

Hi Sue, that's exactly what we do: stop the calls, get money for our clients, and the collection agency pays our fees and costs. What number does Credence call you from? Also, do you know what this debt pertains to? I can hep you gather this evidence so we can stop the harassment once and for all. Thanks, Mike 888-572-0176 [email protected]

Hi Anne, A lot of my clients are getting harassed on debt they do not owe or debt they have already paid. Do you have proof the debt was paid and/or not owed to DirecTV anymore more? If so, please e-mail or fax it to me. I'll help you send a letter to Credence Resource Management letting them know the debt is not owed and to stop calling you. Double check your credit report to make sure this debt from DirecTV is not on it. I can help you pull your credit report too. Thanks, Mike.

Hi Richard, I just checked and 330-615-1529 seems to be a number from Credence Resource Management. Has Credence left you any messages or sent you a letter? Have you checked your credit report to see if this debt is on it? I can help you answer all of these questions. Let's discuss your rights and options on the phone. If i don't catch you when I call you, please call me back at 888-572-0176. Thanks, Mike.

Hi Deanna, Has Credence Resource Management sent you a letter about this debt? If not, that's the first thing you should do. I also tell consumers to get something in writing because paying a 3rd-party debt collector. Would you like my help getting something in writing from Credence? If so, please call me at 888-572-0176 or e-mail me at [email protected] Thanks.

I keep getting calls from different Alabama numbers 3-4 times a day, or comes up as potential spam, so I finally answered today, there was none there at first I said hello 3 times. Then some man with a foreign accent answers calling from this credance place. Said he was calling about a bill, and when I asked where he was located he is located in India Everyday they call it's from a different number!

here is another number they call from 330 615 1529. I get three or more calls a day.

Hi Pat, I'm sorry to hear you are going through this harassment over a debt. I can help you. Collection agencies, like Credence Resource Management, cannot use scare tactics to collect debts. If they did, then we can go after Credence based on the Fair Debt Collection Practices Act. I'll call you to discuss your rights further. Thanks, Mike.

Hi Chavenia, Credence Resource Management should not be calling you after 9:00 p.m. If Credence called you at 10:00 p.m., then Credence has violated the Fair Debt Collection Practices Act. I just helped a client that received a call from Credence after 9:00 p.m. I can help you too. I'll call you so we can discuss your rights further. Thanks, Mike.

Hi Jesse, I can help you under the Fair Debt Collection Practices Act ("FDCPA"). Credence Resource Management cannot be calling you 7-10 times per day. What number(s) does Credence call from? This will help me confirm it's actually Credence calling you. I will stop the calls immediately. If Credence violated the FDCPA (which I think they did), you may be entitled to money damages. Plus, Credence will have to pay my fees and costs. We'll discuss your rights further on the phone. You can always reach me too at 888-572-0176 or at [email protected]

Credence Resource Management should not be sending mail to your wife's work. Doing so increases the chances of disclosing this debt to a third party. After we talk on the phone, I will send Credence Resource Management a cease and desist letter. I will do this for free. You will never have to pay me a penny for my time. I work on debt collection harassment cases based on a fee-shift provision, which means the collection agency pays my fees and costs. Thanks, Mike.

hi Jose, Credence Resource Management cannot arrest you or take you to jail. I can help you stop this type of harassment immediately. Do you what debt Credence Resource is trying to collect on? If you do not know, I can help you figure it out. I can also help you figure out if this debt is on your credit report. I'll call you so we can discuss what's going on with Credence Resource Management. Thanks, Mike.

I have spoken to this agency and informed them of my financial situation. I asked them to stop harassing me. They went as far as threatening me that I would be arrested and go to jail which I laughed. What can I do to have them stop calling. They call me everyday!

calling and sending mail to my wife's work cannot even understand the broken English lady is speaking ????????!!!!!!!!!! I am suing!!!!!!!!!!! i HAVE A PAY PLAN IN PLACE

Good afternoon, I received your email address to find somebody to talk to in regards to constant phone calls from this company Credence Resource Management. I receive 7 to 10 calls a day ranging from all hours of the day and night. It's extremely frustrating!

They call me over 7x a day, starts at 8 am like clockwork &amp; as late as 10pm. The number on caller ID is a detroit number (I am in Michigan) and it is a robodial when I answer. I believe this is from At&amp;T for equipment that has long since been returned. They are a ridiculous caller &amp; they do nothing but harass for wrong information regardless.

This company is using scare tactics and bullying to collect a 335.00 debt but now it is on 225.00 since we set up a payment after being bullying from one of the agents from Credence. He was relentless and would not even allow my husband to call and see if we had the money in one of the accounts to pay the damn bill. This resource company and I use the word lightly because they are not a resource company but more like a racket to take all their frustrations out on customers.

They call several times a day. When I do answer they ask for either my name or my husband's name and mispronounce both. They claim they are looking for payment from Directv for a bill that has been long paid!

Harrassment calls from Credence Resource Mgt. using VOip dialing. Help get me money and stop the harrassement!

I keep receiving phone calls from credence resource management. I have only accepted one of the calls!

I'm receiving phone calls for my daughter. I ask whose calling to take a message for my daughter. They give a phone number but no name or message. I'm asked about when, where and time she is returning. I respond if you can't identify your self or business, I will not deliver the message. Only then did I get the name, credence resource management, 855.875.4065. That number is not the number that is displayed on the caller ID!

Getting over 5 calls a day at home and work from credence resource management!

I have received many calls from Creedence Resource Management. They won't tell me anything specific. They keep telling me that the call is "a personal business matter. But they need verification before anything is discussed". I don't confirm my name with them on purpose, as I do not provide any information with anyone, for anything, until they tell me specifically why they're calling. I understand debt collection etiquette. I make regular payments every week. My credit score is improving. It's in the 600s now. It used to be in the low 500s. So I mean to settle all my debt. But if its not valid, I don't follow through. I have been wrongfully charged many times in the past. I continue to get incorrect billing statements. I wish the process was done right to begin with. Most, if not all of my debt is due to wrongful coded medical statements. I am covered by BC/BS. I contact them regularly. They tell me that I am right, to follow up with them, as its actually common for billing and coding to process the wrong info. Sorry for the long message. Thank you for your time.

att i tried handling the situation before canceling service. they charging me 500 for refurbished phone when a brand new one cost on their website 450 I called and called and no resolution is given I sent the phone back and they're still charging me for the phone so all the interest Exedra isn't my fault I have no problem paying for one month service!

I have received a letter from credence but I am not suppose to pay that money I upgraded my phone line from AT&amp;T &amp; they shipped the phone to me but I never received them. I spoke to AT&amp;T about this &amp; they told me that I don't have to pay anything. It was lost so now from no where they are sending a notice for approx $4200 for those phones. I don't know if you guys can help me. Thanks!

This company is harassing. I need the calls to stop asap.

Getting over 5 calls a day at home and work from credence resource management.

Help me stop them from calling day and night they call early mornings