Submitted Comments
I have been receiving phone calls from 844-705-0292 for a few months.
I submitted this complaint to your firm last week and haven't heard back so I'm sending again to make sure you received it.
On March 27, 2021 I moved from Norwalk, CT to Princeton, NJ. I had been an Optimum customer in CT for 2 years. On the day of the move I drove to my nearest Optimum store to return my cable box but it was closed "due to COVID". Of course, all stores had been cleared to open by that time but Optimum was closed. A sign on the door said to visit their Bridgeport store, a 30-minute drive from my home. I couldn't because my movers were on their way.
I called Optimum and, after a 20-minute wait on hold, was told that it was OK to leave the cable box in the apartment I was vacating which is what I did. I soon received a $285 invoice for the box.
Also, my last bill had a $20 fee for phone service. I never had nor did I ever use Optimum phone service. I had asked them multiple times to remove this charge from my monthly account but every month, there it was.
As a result, I started receiving daily calls from Sunrise Credit Services and am concerned about this affecting my credit.
Thank you for your help.
Dan
The day I moved from CT to NJ (March 27 2021), I went to my local Optimum store to return my cable box. It was closed "due to COVID". A sign on the door told me to go to the nearest Optimum store in Bridgeport, a 30-minute drive. I had movers coming and couldn't do that. I called Optimum and, after a 20-minute wait due to "unusually high call volume", I spoke with a representative who told me it was OK to leave the cable box in my apartment at 1 Pine St, Apt 4, Norwalk, CT 06854. Soon after, I started getting harassing mail and phone calls demanding that I pay $285 for the cable box plus $20 for phone service that I never ordered or used. This was a monthly ritual with Optimum. At some point in 2020 they started billing me for phone service, I would call and tell them to remove the charge and the charge would reappear the next month.
These people call all day. Doesn’t matter the time. You pick up and the say nothing. Calling my cell phone. Doesn’t stop. Super annoying
Borderline harassment. 7 calls in the last 3 days.
Michael Agruss
5 years ago
Hi Ismael. Debt collectors can call up until 9pm but the are not permitted to call prior to 8am. If you have proof that they've called you that early, can you send it over to my office? I'd like to review them and I'll give you a call. Thanks, Mike
Michael Agruss
5 years ago
Hi Eric. Have you sent a cease and desist letter to Sunrise Credit Services? That would be the next step. If you'd like help with this letter, give me a call at 312-224-4695. Thanks, Mike
Michael Agruss
5 years ago
Hi Peter. There is no law against debt collectors calling you on the weekends, unfortunately. You can make them stop calling you on any day, however. This includes telling them to stop calling and sending a certified cease and desist letter. You can also tell them to provide you with a debt validation letter. If you would like to have help with all of these things, give me a call at 312-224-4695. Thanks, Mike
Michael Agruss
5 years ago
Hi Michael. The number calling you is Sunrise Credit Services, likely in regard to a debt. Do you know of any debts you may owe that they would be calling about? If you'd like help with this, give me a call at 312-224-4695. Thanks, Mike
Michael Agruss
5 years ago
Hello Richie. How often do they call you? Have you asked them to stop calling? If you'd like help with it, please contact my office and we can work together. Thanks, Mike
Michael Agruss
5 years ago
Hi Michelle. How often are they calling you? What times are they calling? If they're harassing you or they're calling outside of legal hours of 8am and 9pm, they could be in violation of the FDCPA. I will give you a call and we can talk about your case. Thanks, Mike
Michael Agruss
5 years ago
Hi Rich. Debt collectors can do some very frustrating things. If you'd like help in dealing with them, contact my office at Phone: 312-224-4695 Email: michael@agrusslawfirm.com. Thanks, Mike
Michael Agruss
5 years ago
Hi John. Debt collectors will find and contact as many people that are associated with you as possible in an attempt to locate you. They are not permitted to disclose any information about the debt, however. I'm going to give you a call and we can discuss the law under the FDCPA. Thanks, Mike
Michael Agruss
5 years ago
Hi Sheri. What times are they calling you and do you have proof of those calls? If they are later than 9pm, you may have a case against them under the FDCPA. Please send any documentation of those calls to my office at michael@agrusslawfirm.com and I will review them and give you a call. Thanks, Mike
Michael Agruss
5 years ago
Hola Diana. Llame a mi oficina al 312-224-4695. Podemos discutir más su caso. Gracias Mike
Michael Agruss
5 years ago
Hi Philip. Have they stated why they're calling you repeatedly? Have you asked them to stop? You have the right to be provided proof of the debt and to tell them to stop calling you. If you'd like help, give me a call at 312-224-4695. Thanks, Mike
Michael Agruss
5 years ago
Hi Sherley. Have you asked them to provide a debt validation to you? I would start there. If they cannot provide you proof of the debt, the FDCPA doesn't allow them to continue contacting you. If you'd like help with this, my law firm can be that help. I will give you a call or you can reach me sooner at 312-224-4695. Thanks, Mike
I am getting an abundant amount of calls from this number and I have no relations with this number.
Hola! Me llaman mucho del +18447050292, no se que hacer, como me pueden ayudar, hablan español?, gracias
I receive calls from this number every day, possibly multiple times a day.
Hola! Me llaman mucho del +18447050292, no se que hacer, como me pueden ayudar, hablan español?, gracias
I have been getting multiple calls day from Jasmine regarding cablevision
Never sent a letter . Asked multiple times to send me a letter . She was extremely rude and hung up on me twice . I asked her to please send the letter back out and she refused. I told her I need the letter to provide to Verizon for payment and she hung up on me .
Cablevision never sent me a final bill and must have put me right to collections.
They call me multiple times a day even very late at night.
They have call people from 15 yrs ago and also my mother and father in law which I have never used as a reference ever and my brothers ex wife as well
Calls multiple times per day, never leaves a message, and when I do answer the call person “pretends” to not hear me and then hangs up.
Calling multiple times a day
Won’t stop getting phone calls from these numbers
I've been receiving calls from this number several times per day with no voicemail. I'd be more than happy to respond if I knew who/why I'm receiving these calls. Thank you!
Calling nonstop, multiple voicemails with nothing on them a day, calling on weekends.
844-705-0292 calls me at least three to four times a week. I have asked them to stop, but they still call.
These people call at 7 in the morning or 9 pm.