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Do you think AAA Auto Title Loans, LLC dba CASH 1 is not playing fair? You have rights under the law and we can help you at no cost to you. UDAAP is an acronym representing laws that prohibit Unfair, Deceptive, or Abusive Acts or Practices in the context of trade or business.

THE BEST PART IS…

If AAA Auto Title Loans, LLC dba CASH 1 violated the law, you may be entitled to money damages and AAA Auto Title Loans, LLC dba CASH 1 will pay our fees and costs. You won’t owe us a dime for our services. Plus, some of our clients also receive debt relief and cleaned-up credit reports. You have nothing to lose! Call us today at 312-300-5996 for a free consultation.

What is AAA Auto Title Loans, LLC dba CASH 1?

First opening for business in 1997, AAA Auto Title Loans, LLC dba CASH 1 has branched out to 21 locations in Arizona and Nevada. Cash 1 is a direct lender, offering loans to individuals who have been denied by traditional lenders (e.g. banks) and has 200 highly-trained employees in Arizona, Nevada, and Utah.

AAA Auto Title Loans, LLC dba CASH 1 offers personal, title, smart, and installment loans. Each loan is subject to availability in Arizona and Nevada. CASH 1 is a Better Business Bureau accredited company with a B+ rating. 

AAA Auto Title Loans, LLC dba CASH 1 Address, Phone Number, and Contact Information

Store Location
725 E. Covey Lane, Suite 170
Phoenix, AZ 85024

https://www.cash1loans.com/ 

+1 844-831-4198
Live Customer Support: Mon-Fri 9 am-7 pm
Sat-Sun 10am – 5pm

Massive Interest Rates 

Numerous clients have issued complaints against Cash 1’s substantial interests even for customers with zero payments missed. Specifically, people have complained about being issued interests resulting in up to four times their actual loans. In 2021, Illinois has issued a bill capping most interest rates at 36% of consumer loans. 

Measly Maximum Loans

Cash 1 leaves its borrowers in a bind with their scanty loans and enormous interest rates. With the pandemic around, customers are forced to collateral even their cars but are offered scraps. Others were offered lower amounts than their initial loans despite virtuous payments. 

Misleading Offers 

Cash 1 agents have also reportedly enticed clients with specific loans, only to change their offers during the actual applications e.g. offering this type of loan and then shifting to another when the applicant comes in, to avail the loan. These types of misleading loans exploit the fact that people get strapped for cash before payday and especially with the layoffs. 

Obscure Loans 

Another point of issue for customers is the unclear loan details. Upon being asked to explain the interest rates and missing principal balance based on the receipt issued, associates of Cash 1 were unable to rectify the numbers. Customers were left without knowing the interests they were paying vis-à-vis the principal balance. 

Poor Customer Service

According to complaints against Cash 1, their customer service representatives have been rude and unhelpful to multiple clients, leaving some embarrassed after their interactions and forcing others to abort the transaction to conclude their undignified treatment. Others said that they have had agents agree on assisting them during phone calls, but have failed to do so upon meeting resulting in unfinished transactions and dissatisfied customers. 

Unfortunately, these complaints are just the beginning for AAA Auto Title Loans, LLC dba CASH 1. Between massive interest rates, cheap maximum loans, deceptive offers, charge discrepancies, and poor customer service, AAA Auto Title Loans, LLC dba CASH 1’s customers are left wondering what options they have regarding their consumer rights. 

We Fix Complaints When Customer Service Won’t

Has AAA Auto Title Loans, LLC dba CASH 1 used misleading sales tactics? Have you received poor service? Do you have complaints with billing? Do you want customer service at AAA Auto Title Loans, LLC dba CASH 1 to listen?

A lot of AAA Auto Title Loans, LLC dba CASH 1 Corporation customers aren’t happy with their service and the Better Business Bureau lists 15 customer complaints against the company in the past three years, including complaints for billing and collections practices, problems with a service/product, advertising and sales, among others.  

If your complaints haven’t been heard, we can help. At Mike Agruss Law we help customers who have been mistreated by big companies–much like AAA Auto Title Loans, LLC dba CASH 1–and we turn your complaints into resolutions!

We’ll not only file your legal demands with AAA Auto Title Loans, LLC dba CASH 1, we’ll negotiate with the company. If your claim isn’t resolved through these negotiations, we’ll work through the legal process that is outlined in your AAA Auto Title Loans, LLC dba CASH 1 contract, which is typically arbitration. 

Mike Agruss Law gets results–including zero balances, refunds, and other compensation. 

Here’s How to Make Big Companies Listen

It can be frustrating when you rely on a service and don’t get the results you’ve paid for. Big companies make mistakes every day and not only is it their fault, but it can also cost you money, time, and leave you with big headaches. 

Have you tried calling AAA Auto Title Loans, LLC dba CASH 1 to address an issue, only to be told that the representative has no authority to do so? Or maybe you’ve tried talking to someone higher up in the company, only to be ignored, dismissed, or they take too long, continuing to waste your precious time. Maybe you’ve sent an email to the company which only resulted in a prefabricated response or they never follow through with what they’ve promised. 

When you’re limited in your choices for service providers or you’re locked into a contract, what can you do?

Fortunately, you do have options. 

Use Arbitration to Settle Your Complaint

Most companies like AAA Auto Title Loans, LLC dba CASH 1 have an arbitration clause in their contracts to prevent being taken to court for traditional litigation. This is actually an advantage for the consumer. When you request an arbitration hearing, an independent third-party (the arbitrator) with knowledge of the type of situation involved will listen to the facts from both sides and make an impartial, binding decision. AAA Auto Title Loans, LLC dba CASH 1 will have to do a lot of work and there is no guarantee that they will have a successful outcome. 

Arbitration is Fast, Inexpensive, and Private

Arbitration with AAA Auto Title Loans, LLC dba CASH 1 is conducted through the American Arbitration Association (AAA). According to the AAA Consumer Due Process Protocol, arbitration through AAA will comply with their Statement of Principles, which includes:

  • The process is fundamentally fair – All parties are entitled to qualified, competent, impartial arbitrators who will conduct a fair hearing.
  • You get access to all relevant information – This includes reasonable costs, confidentiality, reasonable time limits, and meeting times and/or locations that are agreeable to both parties.
  • Transparency – AAA provides clear arbitration agreements and the ability for each side to hire their own representation.
  • Just process – Arbitration allows the arbitrator to award the same relief as traditional litigation in a binding decision. 
  • Alternative to arbitration – Mediation and the ability to take the case to small claims court should be available in some cases.

Arbitration Gives you Control and Leverage

When AAA Auto Title Loans, LLC dba CASH 1 is alerted that you plan to pursue arbitration, they know it will cost them money out of pocket. Not only do they run the risk of losing the case, but they will also pay for their mistake(s) and the arbitration itself. This gives you more leverage with your demands. 

If AAA Auto Title Loans, LLC dba CASH 1 doesn’t meet those demands and you have a real complaint, Mike Agruss Law can help by representing you in arbitration where you will get a fair, just, and transparent hearing.

Control and Leverage Triggers Faster Settlements

Large companies like AAA Auto Title Loans, LLC dba CASH 1 don’t like the uncertainty and loss of control that comes with arbitration. Not only do they lose the advantage in the situation, but you’re also on equal footing with them in the eyes of arbitration. 

The first step in taking on AAA Auto Title Loans, LLC dba CASH 1 is to formally raise your complaint. The lawyers at Mike Agruss Law can help you to do so. We will send a letter of demands to the corporate offices of AAA Auto Title Loans, LLC dba CASH 1, letting them know that you’re ready to begin arbitration if a satisfactory resolution is not achieved. Typically, this is 30 days, but it will depend on your specific contract with AAA Auto Title Loans, LLC dba CASH 1. 

Approximately 50% of cases will settle before proceeding to an arbitration hearing during this time. However, if AAA Auto Title Loans, LLC dba CASH 1 doesn’t offer a reasonable settlement within the appropriate time frame, the next step would be filing a case with AAA. Mike Agruss Law will not only put together the necessary paperwork for arbitration, but we will also help you take the next steps in the arbitration process. 

UDAAP and Arbitration

UDAAP is an acronym representing laws that prohibit Unfair, Deceptive, or Abusive Acts or Practices in the context of trade or business. This includes misrepresentation, deception, false advertising, or false promises. These laws emerged following the Dodd-Frank Wall Street Reform and Consumer Protection Act that was enacted in response to the 2008 financial crisis. The ultimate goal with these laws is geared towards protecting consumers involved in financial transactions, educating consumers on their rights, and allowing them access to information and resources to best inform their decisions.

UDAAP laws are regulated by two organizations, the Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC). The FTC expanded the initial UDAAP laws in 2004 to include unfair and deceptive acts and practices. Some standards for unfairness, in particular, include if it causes or is likely to cause substantial injury to consumers, the injury is not reasonably avoidable by consumers, and the injury is not outweighed by countervailing benefits to consumers or to competition.

Every state has UDAAP laws, which can vary widely. However, the lawyers at Mike Agruss Law understand these laws and can use them to get compensation for deceptive practices, representing consumers throughout the country in cases of arbitration at no cost to them. The company will not only pay the consumer, but they will also pay my fees as well. The consumer will never pay me a cent.

If you’re dealing with an issue with AAA Auto Title Loans, LLC dba CASH 1, you might try filing a complaint with the BBB or the customer service team with AAA Auto Title Loans, LLC dba CASH 1. Unfortunately, these avenues won’t always lead to a successful resolution for you, the customer. Instead, you may want to consider an experienced arbitration lawyer to take on your case. 

Arbitration is a very useful tool for resolving disputes, and Mike Agruss Law can help. With our expert guidance, we bring the big companies to the table and provide the support needed to get your bills corrected, credit reports fixed, improper fees refunded, and more. Let us pick up the sword for you; you have nothing to lose.

How Do I File a Complaint Against AAA Auto Title Loans, LLC dba CASH 1?

We will use your state’s UDAAP law to file a complaint in Arbitration on your behalf at no cost to you. UDAAP laws include misrepresentation, deception, false advertising, or false promises. Under your state’s UDAAP law, you are likely entitled to money damages for your actual damages.  Plus, the other side will pay our fees and costs.  You will not pay us a penny.  These laws emerged following the Dodd-Frank Wall Street Reform and Consumer Protection Act that was enacted in response to the 2008 financial crisis. The ultimate goal with these laws is geared towards protecting consumers involved in financial transactions, educating consumers on their rights, and allowing them access to information and resources to best inform their decisions.

People, First

We are proud to serve consumers in arbitration cases. We see you as a person, not just a client – and that makes us better at the work we do. We listen. We learn your story. And, as we help you get the money you deserve, we go above and beyond in a way most law firms never could and never would. Because we’re not just lawyers. And you’re not just a client. We’re friends, neighbors, family. We’re all people and here at Mike Agruss Law, we put People, First.

Share Your Complaints Below Against AAA Auto Title Loans, LLC dba CASH 1

We encourage you to post your complaints about AAA Auto Title Loans, LLC dba CASH 1. Sharing your complaints against this big company can help other consumers understand what to do when they have problems with this company. Sharing your experience may help someone else!

We are listening

We will respond to you at lightning speed. All of your information will be kept confidential.

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Submitted Comments

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2 months ago
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Shannon
5 months ago
I believe AAA auto title loan did not apply my payments/extra payments accurately. I will receive multiple text messages a week from them and the payment receipt will tell me how much credit i have to borrow again. Example, ( not exact numbers) Started out with $1400 loan, i make $50 weekly payments for 36 months. After about 3 months, I make additional $200 payment, trying to lower the whole amount due. I get jammed again with life and they say i have a $230 credit. I use it. A new loan generates, what they dont do is tell me my new loan amount. I believe im just reborrowing the same original loan. New loan amount is $1630 and they have me redo the loan over the phone instead of in office or through the app. When they send the link for me to sign, it is a signature line and a couple words. I do not know what im actually signing to until it is done and i receive an email later that day. Considering i renewed my loan a few times, even just to pay my next payment with it and not catching on to what my loan amounts were each time and around the same amount each week, i asked them if i can get a print out of my loan, since day one. The employee said yes it will be ready by 4pm. I called around 330 to see if someone would still be there at 5pm i would be running late to pick it up. Different employee answered and knew who i was already and said no she only has the last payment on record and she cant give me everything. Only my last payment i made details. I have made extra payments of $200, $400, they have taken out of my account 2 times same day and many more extra payments when i had it. I did notice they took interest out of one of my big extra payments. Does that not go to principal? I am continuing to make my weekly payments and they continue to harrass me about taking more credit out. There is something wrong with this and i cant get them to show me what they did with my extra payments. Also the payments dont add up to the annual rate either, im not a math maniac but i assume the google apps that can amortize for you, are accurate. Can you help?
Tanya
6 months ago
Cash 1 title loans are charging me interest 179% and I know it’s illegal. My payments should be $80 and some change a month, yet I’m paying a $100 and some change. It has been a nightmare with cash 1. They refuse to give me an itemized statement of my account. They will only tell me over the phone. It’s been awful and same thing with speedy cash