Do you think Anderson Financial Services, LLC d/b/a LoanMax is not playing fair? You have rights under the law and we can help you at no cost to you. UDAAP is an acronym representing laws that prohibit Unfair, Deceptive, or Abusive Acts or Practices in the context of trade or business.
THE BEST PART IS…
If Anderson Financial Services, LLC d/b/a LoanMax violated the law, you may be entitled to money damages and Anderson Financial Services, LLC d/b/a LoanMax will pay our fees and costs. You won’t owe us a dime for our services. Plus, some of our clients also receive debt relief and cleaned-up credit reports. You have nothing to lose! Call us today at 312-300-5996 for a free consultation.
What is Anderson Financial Services, LLC d/b/a LoanMax?
Anderson Financial Services, LLC d/b/a LoanMax was born in 1990 in Jonesboro, Georgia. At the time, LoanMax was offering instant cash loans on vehicle titles. Today, LoanMax, including its affiliate businesses, operates in 20 states.
Anderson Financial Services, LLC d/b/a LoanMax is not accredited by the Better Business Bureau and holds an F rating.
Anderson Financial Services, LLC d/b/a LoanMax Address, Phone Number, and Contact Information
3440 Preston Ridge Rd Ste 500
Alpharetta, GA 30005
Monday – Friday: 10am- 6pm
Many individuals, including non-consumers, have complained about LoanMax’s incessant calls and messages using multiple contact numbers. Many of the complainants have reported getting numerous messages and calls offering LoanMax’s services with others receiving hundreds of messages via texts and calls combined without signing up for any program.
Long Refund Process
Following their vehicles’ repossessions and auctioning, Anderson Financial Services, LLC d/b/a LoanMax’s customers have reported not receiving their refunds per their agreements. Some go as far as months before hearing after successfully having their vehicles auctioned.
Those who have complained about repossession have had grave times collecting their possessions back. Complainants have reported their gadgets and other important properties of unknown whereabouts. Employees and agents of Anderson Financial Services, LLC d/b/a LoanMax also failed to provide assistance. Some of the towing contractors have also been elusive.
Surprising charges, unreflected payments, and unclear terms are a few of the billing concerns lodged against LoanMax. Some of the complainants have mentioned paying off their loans and having extra charges without notice. Others have had their cars repossessed because of the inconsistencies with the billing. Despite this, the company’s typical response is that the clients have not indicated any confusion about the payment terms during their contract signing.
Due to unforeseen circumstances, especially with the tolls of the pandemic, many of Anderson Financial Services, LLC d/b/a LoanMax’s clients have had to skip payments. Many of whom had been passed around in order to make new arrangements while their debts had accumulated. With such a state emergency, consumers expected some grace period and consideration considering the layoffs and cut hours.
Customers who have sealed their contracts in closed locations have had difficulties trying to reach Anderson Financial Services, LLC d/b/a LoanMax to make their payments and get their titles. As with many scenarios, the company failed to provide proper support to their customers in settling their debts. Some of the complainants reported their debt going into collections without being given the chance to follow through with proper notification.
Poor Customer Service
A primary complaint against the company’s employees is their inconsistent instructions. Clients have claimed to get one piece of information to claim their titles, and then getting another directive. Other customers have flat out lamented rude and unhelpful service while others aired out not receiving proper assistance resulting in them running in circles trying to make deadlines.
Unfortunately, these complaints are just the beginning for Anderson Financial Services, LLC d/b/a LoanMax. Customers also complained that Anderson Financial Services, LLC d/b/a LoanMax has spamming, delayed refunds, property disposal, billing errors, inflexible terms, closed locations, and poor customer service, Anderson Financial Services, LLC d/b/a LoanMax customers are left wondering what options they have regarding their consumer rights.
We Fix Complaints When Customer Service Won’t
Has Anderson Financial Services, LLC d/b/a LoanMax used misleading sales tactics? Have you received poor service? Do you have complaints with billing? Do you want customer service at Anderson Financial Services, LLC d/b/a LoanMax to listen?
A lot of Anderson Financial Services, LLC d/b/a LoanMax Corporation customers aren’t happy with their service and the Better Business Bureau lists 180 customer complaints against the company in the past three years, including complaints for billing and collections practices, problems with a service/product, advertising and sales, among others.
If your complaints haven’t been heard, we can help. At Mike Agruss Law we help customers who have been mistreated by big companies–much like Anderson Financial Services, LLC d/b/a LoanMax–and we turn your complaints into resolutions!
We’ll not only file your legal demands with Anderson Financial Services, LLC d/b/a LoanMax, we’ll negotiate with the company. If your claim isn’t resolved through these negotiations, we’ll work through the legal process that is outlined in your Anderson Financial Services, LLC d/b/a LoanMax contract, which is typically arbitration.
Mike Agruss Law gets results–including zero balances, refunds, and other compensation.
Here’s How to Make Big Companies Listen
It can be frustrating when you rely on a service and don’t get the results you’ve paid for. Big companies make mistakes every day and not only is it their fault, but it can also cost you money, time, and leave you with big headaches.
Have you tried calling Anderson Financial Services, LLC d/b/a LoanMax to address an issue, only to be told that the representative has no authority to do so? Or maybe you’ve tried talking to someone higher up in the company, only to be ignored, dismissed, or they take too long, continuing to waste your precious time. Maybe you’ve sent an email to the company which only resulted in a prefabricated response or they never follow through with what they’ve promised.
When you’re limited in your choices for service providers or you’re locked into a contract, what can you do?
Fortunately, you do have options.
Use Arbitration to Settle Your Complaint
Most companies like Anderson Financial Services, LLC d/b/a LoanMax have an arbitration clause in their contracts to prevent being taken to court for traditional litigation. This is actually an advantage for the consumer. When you request an arbitration hearing, an independent third party (the arbitrator) with knowledge of the type of situation involved will listen to the facts from both sides and make an impartial, binding decision. Anderson Financial Services, LLC d/b/a LoanMax will have to do a lot of work and there is no guarantee that they will have a successful outcome.
Arbitration is Fast, Inexpensive, and Private
Arbitration with Anderson Financial Services, LLC d/b/a LoanMax is conducted through the American Arbitration Association (AAA). According to the AAA Consumer Due Process Protocol, arbitration through AAA will comply with their Statement of Principles, which includes:
- The process is fundamentally fair – All parties are entitled to qualified, competent, impartial arbitrators who will conduct a fair hearing.
- You get access to all relevant information – This includes reasonable costs, confidentiality, reasonable time limits, and meeting times and/or locations that are agreeable to both parties.
- Transparency – AAA provides clear arbitration agreements and the ability for each side to hire their own representation.
- Just process – Arbitration allows the arbitrator to award the same relief as traditional litigation in a binding decision.
- Alternative to arbitration – Mediation and the ability to take the case to small claims court should be available in some cases.
Arbitration Gives you Control and Leverage
When Anderson Financial Services, LLC d/b/a LoanMax is alerted that you plan to pursue arbitration, they know it will cost them money out of pocket. Not only do they run the risk of losing the case, but they will also pay for their mistake(s) and the arbitration itself. This gives you more leverage with your demands.
If Anderson Financial Services, LLC d/b/a LoanMax doesn’t meet those demands and you have a real complaint, Mike Agruss Law can help by representing you in arbitration where you will get a fair, just, and transparent hearing.
Control and Leverage Triggers Faster Settlements
Large companies like Anderson Financial Services, LLC d/b/a LoanMax don’t like the uncertainty and loss of control that comes with arbitration. Not only do they lose the advantage in the situation, but you’re also on equal footing with them in the eyes of arbitration.
The first step in taking on Anderson Financial Services, LLC d/b/a LoanMax is to formally raise your complaint. The lawyers at Mike Agruss Law can help you to do so. We will send a letter of demands to the corporate offices of Anderson Financial Services, LLC d/b/a LoanMax, letting them know that you’re ready to begin arbitration if a satisfactory resolution is not achieved. Typically, this is 30 days, but it will depend on your specific contract with Anderson Financial Services, LLC d/b/a LoanMax.
Approximately 50% of cases will settle before proceeding to an arbitration hearing during this time. However, if Anderson Financial Services, LLC d/b/a LoanMax doesn’t offer a reasonable settlement within the appropriate time frame, the next step would be filing a case with AAA. Mike Agruss Law will not only put together the necessary paperwork for arbitration, but we will also help you take the next steps in the arbitration process.
UDAAP and Arbitration
UDAAP is an acronym representing laws that prohibit Unfair, Deceptive, or Abusive Acts or Practices in the context of trade or business. This includes misrepresentation, deception, false advertising, or false promises. These laws emerged following the Dodd-Frank Wall Street Reform and Consumer Protection Act that was enacted in response to the 2008 financial crisis. The ultimate goal with these laws is geared towards protecting consumers involved in financial transactions, educating consumers on their rights, and allowing them access to information and resources to best inform their decisions.
UDAAP laws are regulated by two organizations, the Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC). The FTC expanded the initial UDAAP laws in 2004 to include unfair and deceptive acts and practices. Some standards for unfairness, in particular, include if it causes or is likely to cause substantial injury to consumers, the injury is not reasonably avoidable by consumers, and the injury is not outweighed by countervailing benefits to consumers or to competition.
Every state has UDAAP laws, which can vary widely. However, the lawyers at Mike Agruss Law understand these laws and can use them to get compensation for deceptive practices, representing consumers throughout the country in cases of arbitration at no cost to them. The company will not only pay the consumer, but they will also pay my fees as well. The consumer will never pay me a cent.
If you’re dealing with an issue with Anderson Financial Services, LLC d/b/a LoanMax, you might try filing a complaint with the BBB or the customer service team with Anderson Financial Services, LLC d/b/a LoanMax. Unfortunately, these avenues won’t always lead to a successful resolution for you, the customer. Instead, you may want to consider an experienced arbitration lawyer to take on your case.
Arbitration is a very useful tool for resolving disputes, and Mike Agruss Law can help. With our expert guidance, we bring the big companies to the table and provide the support needed to get your bills corrected, credit reports fixed, improper fees refunded, and more. Let us pick up the sword for you; you have nothing to lose.
How Do I File a Complaint Against Anderson Financial Services, LLC d/b/a LoanMax?
We will use your state’s UDAAP law to file a complaint in Arbitration on your behalf at no cost to you. UDAAP laws include misrepresentation, deception, false advertising, or false promises. Under your state’s UDAAP law, you are likely entitled to money damages for your actual damages. Plus, the other side will pay our fees and costs. You will not pay us a penny. These laws emerged following the Dodd-Frank Wall Street Reform and Consumer Protection Act that was enacted in response to the 2008 financial crisis. The ultimate goal with these laws is geared towards protecting consumers involved in financial transactions, educating consumers on their rights, and allowing them access to information and resources to best inform their decisions.
We are proud to serve consumers in arbitration cases. We see you as a person, not just a client – and that makes us better at the work we do. We listen. We learn your story. And, as we help you get the money you deserve, we go above and beyond in a way most law firms never could and never would. Because we’re not just lawyers. And you’re not just a client. We’re friends, neighbors, family. We’re all people and here at Mike Agruss Law, we put People, First.
Share Your Complaints Below Against Anderson Financial Services, LLC d/b/a LoanMax
We encourage you to post your complaints about Anderson Financial Services, LLC d/b/a LoanMax. Sharing your complaints against this big company can help other consumers understand what to do when they have problems with this company. Sharing your experience may help someone else!