eBay Inc.

Dear Sir, Hope you can help me resolve this issue with Ebay,and maybe teach them a good lesson. On December 2025 I sold my Japanese sword thru Ebay...Buyer got it,decided that he didnt want it.I asked to return sword for a full refund.He shipped it thru Fedex,but FedEx didnt delivered it to me/I was at work/,and returned it to shipper,a guy who purchased it to me...And Ebay also refunded him,took money from my account..Buyer confirmed that he got sword and refund,and he didnt want to communicate further,decided to keep sword and money..So,Ebay Customer service stating that its not theyr fault,and I need to talk directly with buyer.They didnt offered me any help at all,and taked my money from me..I contacted my bank,we returned my money back to account..Ebay sended to me harassing letter that they pass all my info to debt collectors,that means-ruining my credit history..And again without permission taked money from my account. Thank you Sincerely Zilvinas Ramasauskas

Issue with ebay

We have been a seller on eBay for 15 years and have been screwed over many times in the past by buyers and eBay but this last time takes the cake. eBay repeatedly lies to us and tells us things that don\'t come true and then their answer is a representative just gave you the wrong information. This time we have it in writing as well from them on an email. An individual purchased an item from us for $7,000. They had it 4 months and then claimed it was \"Stolen\". They went around eBay to their finanical institution and told them it was \"unauthentic\", changing their story. After 3 weeks their financial instituted sided with them and eBay deducted the funds from our account while the buyer still has our item. They won\'t honor our seller protection even though they said our appeal was \"Granted\". This is the email from eBay. And now we are getting emails saying they didn\'t say that. Hello Michael, Thank you for contacting eBay Customer Service about the item \"Digitrak Falcon F5+ Locator\" (397085631714) that was bought by advancedtoolandequipment. I hope you\'re doing well today. I appreciate your patience as we reviewed your case in detail, so I can make this right. My name is Elle, and I\'m reaching out to ensure everything is clear and fully resolved on your end. Here are the details I was able to capture from your concern: I do understand that the buyer changed your story from \"item not authentic\" to another inconsistent explanation, which was omitted from the chargeback submission, affecting the dispute\'s credibility and fairness. You want to escalate the chargeback operations or risk management for manual review and reimbursement under Seller Protection or a courtesy reimbursement due to procedural issues. You recounts a previous unresolved case involving a fraudulent return of a brand new iPad and expresses frustration over repeated misinformation and lack of support from eBay leadership despite 14 years of selling and maintaining a high rating (99.9%). You want the reimbursement or return of your product, stating eBay took your money and item without honoring Seller Protection and allowed the buyer to keep the item without return instructions. Good news! I am pleased to let you know that you’ve appealed this dispute. However, this appeal had already been granted. The disputed amount, including fee, has already been approved to be credited back to your account. I\'m confident I have successfully resolved your issue today. Once again, thank you for your patience and understanding throughout this process! We truly value your partnership with eBay since and look forward to supporting you in many successful years ahead. Warm Regards, Elle eBay Customer Service [THREAD ID: 1-6F42DX6X]\"

all my items received no complaints then my account gets suspended then blocked for no explanation and my money held ..I feel powerless and robbed

Good evening, I need to sue eBay over a sale. They allowed the buyer to return an item over a false claim and regardless of my listing being a “no returns accepted”. I still have the item and can prove there was nothing wrong with it and it was a false claim. Ok top of that eBay refused to delete the negative feedback from the buyer calling me dishonest and stating the products I sell are counterfeit, which, again, I can prove is a lie. As a result, my eBay store was ruined and and I could never sell on there again.

Ebay permanently suspended my account with no warning and no reason and no chance to appeal after selling $8700. They have had my money for 180 days and still won\'t release it even after they told me it would be released after 180 days. Now they are telling me I have to go through my states escheatment process. Im at a loss bc I\'m a disabled widow and single mother on a fixed income and they know this.

Hello, I purchased an expensive collectible watch in “Like New” condition through eBay with Authenticity Gaurantee. It arrived poorly packed in a flimsy box and was damaged. I asked eBay for a partial refund for the damage, since it was eBay who packed the box poorly. eBay offered $100 credit, which is 1% of the value of the watch. Since this did not seem fair, I requested to return the watch under the EBay Money Back Guarantee. eBay is refusing, claiming that the watch arrived at the Authenticator in the condition described, and that I do not have proof that the item was damaged by the carrier. This seems nonsense that they would not take the item back if they believe the damage is minimal, but also will offer credit for the damage. I would like to send eBay a demand letter to attempt to get them to accept the return. I am aware this may not be cost effective, but I work in customer support engineering and I am mostly interested in the principle of the matter, and I know that demand letters often get escalated to real decision makers. Would your firm be able to write a demand letter? What would that cost? Thank you, Sean Lang-Brown

eBay is stealing my money and trying to confuse me by posting sales records that are not very truthful and way too confusing and I\'m a fairly smart person. I can always tell the transparency and honesty of a company by the way their page is set up for their SELLERS to view on their sales and earning. Because to me eBay has nothing to gain by playing nice with their sellers, but they do with their customers. this arrbeitration will probably get me blocked. But that\'s ok it\'s not worth a few penny savings as a customer to stolen from and lied to as an eBay seller.

I have a customize vehicle that\'s being use by different vendors on Ebay to promote their merchandise without my consent.

I have listed my spouse’s (Alicia Epstein) tickets and sold them, which was item #267355371124. The tickets were transferred to Stephen (buyer with eBay ID of stetal_44) with success and he has claimed them. Once the buyer claims them, the seller can not access or cancel them, per restrictions set by NFL Ireland ticket office and their app. I have a document prepared from emails. The first set is that Stephen has confirmed receiving the tickets with success on 25th September. The screenshot from the NFL Ireland ticket app also confirmed that the tickets were successfully transferred. I’ll provide the entire email thread forwarded to me from my spouse, in which she has exchanged with the NFL Ireland Ticket office from the initial receipt of the tickets through the transfer process with Stephen to confirming that Stephen has had the tickets to date. Stephen hasn’t responded back until four days after the event citing that he hasn’t received the tickets, even after he has already confirmed receiving the tickets, and the NFL Ireland ticket confirmed he has received them. My spouse has attempted to reach out to the NFL Ireland Ticket office again after hearing from Stephen. She has received a re-confirmation from Kara Allen, the ticketing coordinator citing that the tickets have been in the ownership of Stephen Talbert all along. 
 I can forward the emails or provide any further documentation, if in need to proof that my spouse (Alicia Epstein) has made every effort to make sure Stephen Talbert has the tickets before and after the event, too. I look forward to hearing from you.

UDAAP Violations by eBay Inc. Description of Claim: I am seeking representation regarding a \"Same Zip Code\" tracking scam that eBay’s internal systems are systematically designed to facilitate. eBay’s \"Money Back Guarantee\" is marketed as a total protection plan, yet in practice, it is a deceptive trade practice. Key Facts of My Case: Proof of Non-Delivery: I provided official USPS documentation confirming the package was not addressed to my name, street, or residence. Willful Blindness: eBay’s leadership and support teams admitted that their system only verifies the five-digit zip code. They explicitly refused to consider my external evidence, stating they will only \"independently verify\" the zip code on the carrier’s public-facing site—a site they know is insufficient to detect this specific, well-documented fraud. Coerced Misclassification: An eBay representative admitted the system was failing and attempted to circumvent the \"Item Not Received\" (INR) failure by filing a fraudulent \"Item Not as Described\" (INAD) claim. This proves eBay\'s own staff recognizes the \"Protection\" system is broken but is forced to use workarounds that shift the burden of proof onto the user. Interference with Legal Rights: The representative explicitly discouraged me from exercising my right to a credit card chargeback, claiming it would \"complicate matters,\" which I believe is a tactic to prevent external oversight of their failed internal dispute resolution. Legal Theory: I believe eBay is engaging in Unfair, Deceptive, or Abusive Acts or Practices (UDAAP). They are aware of this tracking loophole but continue to market the Money Back Guarantee as a secure service to maintain transaction volume and bottom-line revenue. I am prepared to join a mass arbitration action to hold them accountable for this systemic failure

I sold a new iPhone last year the lady tried to report it because FedEx was slow on getting it out but that\'s between FedEx and ebay when I noticed it wasn\'t sent out coz the lady messaged I said its shipped there just dely but it will come well she was like ok that\'s fine so I waited I get an update from FedEx right and showed me it was delivered just fine at her door she then tried to report me saying that she never got it ebay hit me up saying to show proof it was delivered I had 74 hours and it was the same day I seen it that the email was sent so I was with in 74 hour limit right ... anyways.. i logged in to FedEx website to verify the delivery I take screen shots of the photo they took a Pic of it at her door it was there and fine so they closed her report then she reported me again saying my item wasn\'t as decribed witch was a lie e bay emailed me saying I got another 74 hours to prove I sent the right phone and it worked if I couldn\'t I have to have her send me my device back and after i had 14 days to fix it on top of the 74 hours I had for her to send it in mail to me and she was sopos to send me and ebay proof she mailed it back to me she never sent that proof didnt respond in time and when I contacted 3bay they told me that if a buyer paid for it an claimed a report and lost they can\'t report me again and the money comes to me anyways pluse extra for the hassle but that\'s was the first report she made right ... on the second I was like look u guys said not only she had to show us proof and respond she didnt .... but they would pay me for that phone and charge more because of her false report well anyways I sat there was like u have a seller\'s protection policy saying that if they report u one time and its false aka her saying she never got the product and me showing proof she did they can\'t open another report well she did and didnt respond at al to me or ebay and then when asking her to prove she sent the so called broken device back to me to replace or fix or issue her a refund she didnt replay well ebay never followed up to me didnt get my money for the phone at the time it was a new iPhone 7pluse just came out that\'s a 800 900 $ phone at the time right I was selling it 150 200 lady got a deal tried to get out of paying for it by lieing like she never got it even tho its not on me its on ebay and FedEx for running late right well they sat there said she has to mandatory respond if not it will be closed I\'ll be paid and get extras for the fake report I said but ur police said if u make one at all aka the not getting the product report she lost it said if they report again its seller abuse and they will lose there access and I\'ll get my money and some and the fact she did just that and didnt reply or show proof of trying to send it back to me or nothing then it should be close already and I get my money they was like we can\'t because after the first report when she made the second ebay closed ur account before the 14 days and now we can\'t get ur product back ur money for it or dubble it like it should have been over the fact she made 2 different reports ..... and lied on the first one went and made up another one they said nothing they can do and kept a permanent ban on me so they lost me an expensive iPhone at the time lost the money I was getting by taken it from me ... didnt give a shit about there own seller protection policy and some I hit up the bbb about it too they said they help get me my money back they didnt do nothing for me they had someone at ebay respond to me saying because my account is closed already now they can\'t do that .... if it tells me the lady had 74 hours after the second report to show us proof she\'s returning it or they close it it should have been 74 hours later and that means 3 days she has to send proof or reply since she didnt the only acount being closed should have been hers ... then I should have got money back too or the phone if not the phone ebay needs to pay me right the lady said we\'ll she had 74 hours and another 14 days after the 3 days before we can block u or her account right I was like she barley made the report the same day u closed the account so how is that 74 hours let alone 14 days after that to show the proof or reply its only been 15 min since I got the email of the report in the first place means 15 min since her report why the fuck did u close my or her account then and they didn\'t respond at all and didnt do shit now they don\'t reply to me don\'t respond never got my money or the phone what can u do for me its been just about 2 years of the ban no phone no money and to this day im pissed and want my money back bad and they need to be dealt with that was the new iPhone at the time like we all know how expensive that is so if u guys can go get them still or fix it please contact me 9514458619

I am an electronics refurbished and seller, currently selling custom painted xbox 360 consoles online. Ebay has began removing my custom consoles claiming the item is violating policy, I read the full terms of service and my items are not violating policy. They claim the game console is allowing infringement and piracy, I clearly wrote a disclaimer in my products description that the item does not include any games and does not offer any advantage over a regular console other than appearance. My listings are still being falsely removed and there is no appeal process. This harms my small business as i’ve been forced to shift towards other efforts. I sold over 100 repaired xboxes in the first quarter of the year but then now having these issues, I can’t even list a product for sale they remove it illegally. My sales have plummeted to near zero. This doesn’t feel legal and there’s nothing else i can do so i’m wondering if there is potential litigation here, ebay is automatically removing listings on behalf of microsoft who doesn’t want people buying old systems because they no longer profit on them.

Hello, My name is Christian Martinez, a former 5‑star eBay seller with 400+ reviews. I shipped multiple MacBook Pros (~$3K each). Two weeks after confirmed delivery, the buyer initiated a chargeback, claiming their account was hacked. Despite compliance and documentation, eBay: * Denied Seller Protection, * Charged me $4,500 and demanded repayment, * Held my account until I paid, * Locked me out and withheld funds. This led to total loss of my business, which relied on eBay. I have tracking evidence, correspondence, dispute records, and policy documentation. I’m seeking legal help (contingency), including arbitration under eBay’s user agreement or enforcing consumer protection rights. Please review my case and let me know the next steps. Thank you,
Christian Martinez

ebay told me an order for a phone was canceled. I printed out the page, \"Cancelation Exist\". Then account page stated seller declined to cancel, tracking added. I contacted ebay and was able to speak to a customer service representative who said on my recorded line (with consent) the order is canceled and \"YOUR REFUND IS BEING PROCESSED\" which the order also states when I view details of the canceled order. More ebay ciistmer service stated the same on recorded calls and adivsed me NOT to sign for the packagge as it would be shipped back. Then ebay notified me the package arrived, but it was just door tags, saying it had to be picked up and signed for at FedEx. Ebay again adivsed on recorded calls that I should not sign as \"Your Refund Is Being Processed\" also says the same today in writing. But ebay\'s apeal process has refyused to refund the money, closed the case and the item s being shipped back to Hing Kong. Ebay messed up. I did everything correct and documented in print and recorded calls. the cost of the phone with the protection plan that was ALSO supposed to bee canceled but never did is $1291.62. I have everything documented in printed and recorded calls on video and speaker phone with the consent of the ebay customer service representatives who also record the calls. They even gave me a case number which the appeals process ignored and closed the case with no refund and now, no phone. Please help.

I need to make a claim against eBay for basically robbing me for my items and money

I bought a crypto miner for $1733, never received it and eBay won\'t let me appeal because I started a return but canceled that right away. The seller\' wife replied to one of my messages and said that the seller had a heart attack and I should apply for a refund. There was no option for refund under more actions and I started a return instead, upon relizing my mistake I immediately canceled. Once I found the refund option on the website it wouldn\'t let me do so as it said that I had a return open even though it was closed. I contacted the seller and have gotten no reply. ebay customer service was no help.

Hello, I tried calling and left a message. I am looking to file suit against eBay for arbitrarily destroying an item that was supposed to be delivered to me. They went against their own ToS. I am in Montreal, Canada; seller is in the USA.

Im havingproblems with Ebay. I sold a non returnable Item through ebay and the buyer was a scammer who used the item for what he wanted then wanted it retured for money. After talking with multiple ebay workers and supervisors, i was told to except the return or it would hurt my account standing and eveything was covered by ebay sales i wouldnt be out money ,iwas told this seperate 4 times so i agreed not wanting my account hurt, afteriacceptedit they took the money from my bank over drawing my account when iwas told iwas coverd by ebay sseller programe, now im being threatned lawsuit for the payment,i want to get it stoped and possibly counter suite against ebay

eBay made the mutual cancellation of an order and refunding money to the Buyer a long drawn out process, irritating the Buyer and penalizing Seller (me) with fees and charges. The refund I offered was my portion of the sale $1294.74 which remained in the bank account where eBay placed it. Their written policy states refunds will take funds from the account on file or if insufficient from Sellers credit card on file. eBay did not follow their own policy, would not allow me to issue the refund from my account. Eventually the Buyer, quite angry now filed a Dispute and posted negative review all to my detriment and all because eBay deployed a host of tactics unfair business practices of which I have screenshots to prove. It get worse and more complicated because eBay designed their system to make a simple action complicated I suggest to exfoliate fees from the Seller and to hold money from both Buyer and Seller - this must surely amount to millions of dollars of other peoples money they must fight to recover. Unethical, unconscionable, and unfair. How do you tell the 800lb Gorilla they misbehaved and you can prove it? There is more to be provided when asked. Thank you Harvey Rice

lost 199.00dollars item was not shipped need refund ebay did not give

Do you operate in UK for case against eBay?

eBay is withholding the payment for the items I sold. The buyers have already received the products, leaving me with neither the items nor the money. Despite reaching out to eBay, their responses have been unhelpful and the issue remains unresolved. I am determined to recover the money that the buyers paid, and knowing that others have faced the same situation, I intend to take legal action against eBay for their dishonest and unfair handling of this matter.

I was scammed by Ebay‘s shipping policies. They have a policy if you get mailed something from a seller, no matter if it got to your house or not they only care if the item was shipped to your city state and ZIP Code. I purchased an item and it was addressed to another house here and my ZIP Code, however Ebay refuse to accept responsibility of the matter state that was their policy. I confirmed this information with the investigation conducted by USPS Ebay also violates First Amendment rights of consumers by deleting negative reviews. They post also keeping consumers in the dark and hiding the truth about their sellers that are fraudulent.

Paid roughly $10,000 for a hot tub spa, advertised as new and meeting all safety requirements and no need of anything but to follow hook up and installation process by a certified electrician. Upon inspection by our electrician they was no sign, badge or sticker of being UL tested. Buying or selling such equipment in WA state is against the law or considered fraud. The electrician couldn\'t hook up the hot tub without having his license revoked, he told us. I filed a report with Ebay and it was quickly denied, with ebay saying the seller did nothing wrong.and also denying a request for full refund. We hired a local lawyer to help our case, the store owner in ebay was very rude and questioned his credentials as a lawyer. We have some research that was discovered by that lawyer and we no longer use his services. I bought this spa/ hot tub for my mother who has cancer and myself a type1 diabetic to relieve stress and aches and pains. I paid in cash with Paypal and have the receipts and owners manual. The tub has been sitting in our backyard next to a required electric box required for powering machine. We would love working with you as this has turned into a nightmare instead of reliable machine use. Thank You, Robert and Rita Anthony. 15803 E 16th Ave. Spokane Valley WA. 99037

Ebay suddenly wont relese my funds. Although they say available in the app,it wont allow me to cash out. Apon contacting them they said my account was under review and i needed to vomply with next steps fronm an email. The email was lacking information i needed to comply. I called again then they said i needed to screne shot my feedback from the last 3 months and this makes no sence as they have total access to this info already, but i complied . Initially they said 3 days to relese funds once they see my buyers have been recieving items. This didnt happen so i called again then they asked me had i had an accojnt with the name saphiresm-21 in 2019 with my name and address i said no and informed them this would be fradulent if it was my name and address. They informed me to go back to the email and state this in order to relese my funds but i asked how i would know i needed to do this because the email km responding to states nothing of this. He informed me to reply lime this anyway. Again they claimed 3 days to relese my funds. Im gettin g ready to move and only when i erased listings in preparation to close my account did this happen.

My eBay account was suspended indefinitely a few years ago after I sold two items totaling almost $2000 dollars. They have held my funds from me since then and I cant get them to release the funds to me.

I would like to share my experience at eBay over last 4 months, I have been selling on eBay for close to two years. I sale my collection of sports cards to supplement my income with my business as an Insurance Agent . After a couple of times being labeled a below average seller where eBay takes 6% extra of a person\'s sales on top of their standard 13%, if found in violation of eBay requirements for sellers. I started to roll and eventually became a Top Rated Seller. I enjoyed that title for a month or so and then the ability to auto-relist my items was removed from my account. Which is a standard practice with eBay for experienced sellers but it does make the act of selling on eBay significantly more tedious but it is what it is. I had to try different tactics to be able to continue my sales at a level it was profitable to do it and after a few attempts at different sales tactics and seeing another sellers seemingly successful attempt of an eBay suggested sales tactics, I decided to try the tactic myself, starting my items for the cost of 1 penny on auction with free shipping. This is where things turned into something that if there wasn\'t an impending arrest of an eBay employee, would come off as a lunatics conspiracy theory. So after begining the auctions using this new tactic , I enjoyed tremendous success immediately with much greater returns than I had expected but there is a humongous drawback to this tactic that really wasnt ever a thought as a drawback. Other eBay sellers using this situation to win auctions on items that had been overlooked or unwanted by other buyers items that had very low bids on them, in some cases the item was won on auction for the original bid of 1 penny. eBay takes 35 cents per transaction as a fee for processing the transaction which is standard eBay policy and in most transactions is an afterthought or no care thought but when items begin at a 1 penny and free shipping becomes extremely relevant. Add in cost of shipping which falls back on seller for a 1 oz item and that is 69 cents and before taxes the item or order has to sell for at least $1.04 or it is a transaction that is a loss to the seller by whatever the amount is plus tax but in 90% of cases the item or order goes over that mark of $1.04. The items below $1.04 are all automatic losses for the seller if they honored those bids. I would not and made it a policy or rule that every order not every item had to be at or over $1.25. That way if people could still win cards for less than a dollar but they had to win enough to get to or above $1.25. That way, I didn\'t have to pay for shipping out of my pocket and I at least made 10 cents on the transaction. I would message every buyer who had already paid or might pay that had won bids below $1.25 and explain the mathematics of the sell and that I had a minimum where I could operate at a level of profibilty of a dime and 99% of those buyers understood and realized my minimum is extremely fair both parties given thé mathematics of the sale. Then there was the 1% that acted like the crime of the century had been committed because even though the reasoning behind my decision was more than fair they would leave negative feedback over the fact, I wouldn\'t lose money and give them my property and pay to do it. I couldn\'t understand how these people were so vindictive and petty over, in some cases 1 penny and vile accusations of my character over such nothing amounts. Then I started to notice that a uncomfortable percentage of these victims of my evil actions were rival eBay sellers and some were top rated sellers of trading cards like myself who of all the people would understand and should have empathy for the situation and mathematics of ebay and the trading card category. The accounts that werent eBay sellers were in almost every other case accounts with extremely long time of account, when they were made 2000, 1998 etc but almost no activity in those 25 years but were among the small percentage that was traumatized by not getting cards for pennies. I started to realize what was going on, or assumed anyway. My feedback over the prior 2 years was impeccable 2500 positive and 10 negative reviews and a 99.9% feedback rating. Almost perfect. In the last 4 months I have received almost 2800 positive reviews with a total of items sold of roughly 15k dollars but I have received around 140 negative reviews for items won on auctions for a little $50 all the reviews combined and the vast majority from rival eBay sales and in some cases 6 reviews by one sellers because they had won 6 items for a nickel, a penny etc. Probably not even totalling a dollar but we able to leave reviews said I had shill accounts to run up my bids, run up my positive feedback, other outright lies and a slew of personal attacks all the up to the feedback simply saying \"Not a good human being\" over the fact I didn\'t honor a bid that a mooch won for 6 cents. All reported to eBay and all left as legitimate feedback from honest people. I had strong suspicions all the accounts were linked since almost all the feedback said the same things but in different orders. Now is where it gets surreal that there might be some movie scriptesque things happening. I called eBay to rest my suspicions and to be told it was my imagination. The guy I talked to on this phone call was a very nice foreign sounding fellow , had an accent of Indian dialect. He was very nice and provided so much information. This call was accidentally recorded on my end not knowing it was until long after the call. I am still in ownership of this recording and eBay would have record of it and all the situations I am about to write about that at the end will be something if there wasn\'t a pending arrest about to happen would be a delusionals conspiracy theory. This phone call the young man backed up every single suspicion I had with answers that it was indeed as it looked. I gave him a list of the accounts I suspected were either one person or several people in cahoots. He said that around 20 accounts were linked and some of the accounts I reported looked to have been used only to bid on my items for small amounts that I would cancel for certain and they then were able to leave feedback because that was only recent activity on this or that account but they were all multis and were linked to one account which is against eBay policy. He then said he was going to lock every account that he saw was connected so they couldn\'t use that account again and would send this report off to the people who handle this stuff and made a specific request to the feedback team that the negative feedback I was receiving was illegitimate and should be removed. I was so happy , I thought I had stopped this B\'s but not even close. After a few days I called eBay asking why nothing had been done, the accounts all looked to be still active and feedback was not removed. I was told a report had been made and a decision hadn\'t been made yet and then I heard nothing and was never told anything more about the situation that man had told me was and had and still happening. So I continued to call eBay to report every situation of harassing messages , suspect feedback etc. Always the same thing, a super concerned person from eBay seeing exactly what I was reporting as fact and sending it to the proper team to be resolved and then nothing happening. Then I started to get constant harassing messages from what looked to be other eBay users so I reported what was going on and this time I was sent to another man but this man although never announcing the title or job title presented a image in my mind as a person of some authority and have some security role with eBay. His voice , his demeanor his comments all pointed to a no nonsense man and of person who was about enforcing rules. He took my report and told me it was very suspicious all these eBay sellers are leaving negative feedback and although he couldn\'t give me specifics he said that he could tell me that he could tell there was a lot of connection to the accounts I reported. Again suggesting this was one person running multiple accounts. He told me he would send this off to the team that handles this but he made it a top priority situation because they take this kind of actions very seriously at eBay because it was obvious someone was trying to hurt my business. He even used the word investigation, that there would be an investigation and they usually take 3 days but since this activity was so much it might take a week before the investigation was completed and I would hear from eBay by then. I never heard another thing about the investigation and nothing was done to any of the accounts I reported as far as I know they are all still active from last I looked. The only thing that seems to have come from that phone call was my account received a restriction warning for my responses to the feedback left by people I have been told twice now are illegitimate and probably connected accounts. Then one day I got a message from another harassing account and it said I was famous and all over the internet for being a scammer. I went to Google and typed in my name, nothing unusual and then I typed in my eBay user name dogma72terremce and all the proof I needed to prove what seems to be the delusions of a crackpot, are indeed happening. First thing I saw and everything is completely unhid and as easy to find a 5 year who could type my user name on Google and could find and read them. There was a thread on Reddit with the title \"Don\'t buy from Dogma72terrence and it was full of people commenting about my sorcery and devilesque actions of not honoring bids for a penny, a dime etc. Then I started to notice a lot of comments like \"us sellers\" etc and I realized this is a bunch of eBay sellers conspiring to do exactly what was happening. Drive my feedback down until I was out of business.There were admissions of bidding on cards just to leave negative feedback and can even link comments to actual buys that were cancelled and the feedback they admit in that thread was their primary goal because they knew I would cancel that bid because it was below $1.25. There are threads on Twitter, FB and a few on Reddit with admissions that they were the person I had previously reported to eBay but couldn\'t prove it but on those threads are the people who were sending harassing messages, just running up bids to hurt my sales or to just harass me openly admitting they were the ones who did the particular actions which there were dozens of actions I had reported. I called eBay and this time I was sent to a woman who said she was in HR but was able to take this report and had some authority to do so. At first she acted like I was a loon for my suspicions but then she said she was looking at the threads I had said to look at and she agreed that I wasn\'t delusional the things seem to be happening like I am saying since the admissions were right there in the threads and said she was going to take a personal interest in this situation and would send all this to the right team because she was going to really dig into this and see what was going on because it was so many accounts Not to sound like a broken record but nothing happened to any account, any feedback and when asked about it, there was a report placed and I would hear from that team if a decision is made. This has went on now for 4 months almost constant harassing actions being done from messages on eBay, to bogus bids and offers designed to just annoy and harass me, negative feedback with hyperbole far exceeding the dime the giver of feedback is using. I am Hitler, Mussolini, Tojo, Stalin, Castro and Satan all wrapped into one person but even worse over the 20 cents bid I cancelled and my feedback rating is at %95.9 . Feedback eBay has removed because it was worse than what they have left I guess has been removed but only the comment , never the rating . So they have placated me a few times by removing the comment but they will not remove the rating which defeats any good removing the message might have done. This is a systematic attempt to destroy my reputation by other eBay sellers and even with not just evidence but blatantly obvious proof as in the admissions , eBay lets it continue. To this point , I have some threads as my proof of this happening and those are not really much help in a legal matter but I caught the break I needed I believe to paint a picture of a case of harassment where eBay employees and eBay themselves are at the very least guilty of taking part with a reasonable doubt and more. This harassment has been almost constant in some form but always within the eBay platform or internet platforms but last week starting on the 11th of February my Google Voice number started getting calls from 708 numbers and other numbers that after looking them up all originate in the Illinois area. Literally hundreds of calls to that number. I knew it was spam but it was harassment spam and I started to wonder if there was a connection. I don\'t use that Google number much anymore because I am with a subscription service now with Cox mobile but I used that Google number as my primary for several years. So it cAn be found under my name fairly easily on any Internet search and could easily be spammed by anyone but I just knew it was something to do with eBay and I figured if I blocked and marked every number as spam eventually whoever it was would start to run out of numbers and would either quit or do something I could use to catch them. The moron did even better. On the 15th of February after 4 days of calls and hangups always between 830 am and 6 pm, someone doing this from their workplace it started to look like , they couldn\'t go on any longer thinking it was possible I didn\'t know who was \"terrorizing\" me, they left one voicemail and then did the funniest dumbest thing possible. They left a voicemail and it said \"Guessing you are still scamming. I want you to know I am going to track you down and kill you. I just wanted you to know that so you could sleep well tonight\". There was a guy in my negative feedback that called me a scammer also. It stuck in my head because it was a ludicrous comment because if they were below $1.25 but paid I still cancelled but they always got a full refund so the scammer comment was one I remembered and knew they were the same person. So I called the Police and of course on internet stuff it is dicey and really a waste of time to try and pursue with not much to work on other than , guesswork but they told me to call eBay and see what they say to do. So I called eBay and I was livid because I know, that they had done nothing led up to this. I was sent to a woman who talked with an Indian dialect but not real thick but noticeable. After explaining the situation, she went out of her way in my opinion to make me feel as though this was all isolated incidents with no connection and I was foolish to think otherwise. Going though several of the feedback comments and assuring me, there was no connection and I had a vivid imagination and any notion eBay was in anyway negligent was absurd. And the death threats wasn\'t anything eBay is concerned with and to speak to your authorities and were not even going to entertain the possibility this issue originated on eBay and the person might be one of the accounts in my feedback. Hope he was just bluffing but not our concern. I asked her \"if he was serious and kills me, will you look then\". Her answer \"If asked by authorities\" until then good luck. Dead end.. Out of frustration and an attempt to get this to just stop, I called the number that had left the voicemail and left some menacing messages and lies and said my kid is the one heard that message first and to understand I won\'t stop now and I knew who they were and am coming\". Totally bs bluff of course but cowards will always be cowards and that person must have heard that message and did the dumbest thing possible. Around 6 pm I noticed I gotten another call from a 708 number and again just out rage I called the number and where that number went blew me away. It was from a police officer in Matteson Illinois and she wanted to speak to me because my number was reported to her for leaving some menacing voicemails. At first I thought I called a spoofed number and left voicemails on an innocent person voicemail and was screwed. Then I asked her what did the report say and she said she was on another call and could she call me back. I agreed and she didn\'t call back that night. I called again the next day because at this point , I started to wonder if I had spoke with a real officer or someone was playing games. So I called the Matteson police department and I had indeed spoke with a legitimate officer but she was off duty till next day. I called the next day and spoke to an Officer Jones and she went on to tell me that I had been reported for menacing phone calls and she was trying to get to the bottom of it. I told her a quick rundown of the situation and that I did leave those voicemails but the reason behind and why that number. She told the person who reported me said \" He was scammed by scammers and he complained and now they were harassing him\". I knew immediately. I said\"The guy that reported me is the guy who left the voicemail I responded to because he called me a scammer \". She asked if I could send that voicemail to her and she could tell if she heard the voice. I sent the email and didn\'t hear from her for several days so I called her and understandably she had other things that came up that took priority over what seems to be a minor isolated incident. I asked her right away if she had gotten the voicemail and she responded \"The person who I spoke with and f reported me was the same person in the voicemail I sent her and that I should start the process of his arrest by filing charges in my home area since that is where the crime took place and after that have them contact her and give her the case number and that a warrant had been issued for the person who she spoke with and an arrest will be made. Each call is a felony and a death threat also, so this person is in a lot of trouble. I looked where Matteson was and it is a suburban of Chicago like where all the numbers were traced to suburbs of Chicago but this person obviously lives in Matteson because he contacted his local authorities. I have asked the police to find out where he works and if I am right, this is an eBay employee. It could be a random nutcase but if he does work for eBay it would explain a lot of things. Why no less that 50 complaints seemingly were ignored. Why no accounts were punished . I won\'t find out until an arrest is made and we had a terrible winter storm here this week and I told police not to come out until this week when the roads are better but it is an eventuality because I am pressing charges and as many as I can. There is a precedent for this. Not long ago eBay not the company but 7 employees were found guilty of harassment of a couple of bloggers who were very critical of eBay and although it wasnt proven it was suspected the 7 employees were following directions from people far up on the eBay ladder but their case has a reason why the harassment started. I am s nobody and not doing anything even remotely similar but I\'m a whole it could be argued with some teeth if that is an eBay employee and the complete lack of action against dozens of blatant violations is a red flag. Either way, there is a precedent. I just can\'t find a connection as to why it would happen to me. I am nobody. I would think this has happened to others but without an arrest, who would believe you especially if eBay can just ignore it. I have the one recording but eBay records and saves all complaints . I have been told when called before that my previous calls and memos are in my file of eBay. Everything I have said can all be verified through threads on the internet, times I reported issues in my file and now police records. I am looking for representation or someone to tell me I got nothing. I am not a lawyer but this seems like a situation where I could be entitled to some compensation for this shit I have had to deal with especially if it was a or many eBay employees involved.

I have been an eBay seller and buyer for over 20 years. I own a small business selling and servicing bicycles. Ebay was our main way of selling used or traded in gear and consignment sales for customers. We did thousands per year and it was absolutely crucial to our small business. I had a personal account for myself and a business account for my store. I had an employee managing the store account and it went great for years. In 2020 the employee managing our store account got Covid and could not manage the account. I think and order or two may have not shipped before we took items down. I cant be sure of this though because they will not give us any information as to why they banned us. They banned my business permanently as well as my personal account, and my wife\'s account. They refuse to say why and happily let me buy from the site and regularly send me promotional material about selling and then repeatedly say I am banned when I try and take advantage of a selling promotion. We had great feedback as a seller and I have always had great feedback as a buyer. When I have tried to speak with them they refuse to give me any reason for the suspension. They refer me to my mailbox but I have no messages warning of suspension or explaining why it happened. They say to sell on another platform but they know full well there is no other platform and that they have a monopoly on this format. Not having access to eBay sales as a small retailer is crippling and unfair. Can you help?

I purchased a brand new hot tub from an ebay seller. The cover was severely damaged by the tiedowns during delivery. The seller said he would send a new replacement and has not answered our calls or sent a new cover. I paid around $10,000 and paid a hot tub mover and certified electrian to inspect and set up the electrical underground wire and breaker box. After setting everything up came the inspection. The electrician told me that it is fraudulent to sell or plug in a hot tub in WA state without a UL tag or sticker that, this new hot tub sell to me is a form of Fraud and he can\'t legally plug it in. He can lose his job. Ebay said that my claim for return was denied?? I bought this hot tub to help my mother who has cancer and myself a former college football player and also type 1 diabetes. I looked all over for a lawyer that is not afraid and has experience suing Ebay! Thank You, Robert and Ria Anthony. This tub has been sitting in our back yard for almost a year.

Briefly-sold and item and USPS was horribly slow. Buyer complained, but tracking was slowly updating. Buyer started a case, and ebay offered until 2/12/25 for delivery. I pointed out USPS has been so slow on the item it could potentially take longer. They immediately closed my appeal and refunded the buyer. The item was delivered on 2/7/25. I have lost money via the refund, and the buyer has the item. I have no resolution. Ebay would not do anything when confronted with this scenario after the appeal was closed. I have a few more items in transit now where USPS is doing a terrible job, and I fear a similar result. Ebay has been screwing sellers for years, and this behavior needs to be stopped.

I was the victim of an eBay land scam. eBay has been no help and continues to let her sell long after it was known, including to me. They’ve also let her BLOCK negative feedback. This resulted in me purchasing land that was stolen. Please look at the active cases in Coconino County Arizona by myself and by the state of AZ. I want to sue EBay for as much as allowed by law or put it to a jury, the negligence is ridiculous.

I am writing to bring to your attention an issue I encountered with a recent purchase on the eBay platform. I bought items from a seller who provided a tracking number that was created a day before my purchase was made. This raised immediate concerns about the legitimacy of the transaction. I promptly informed eBay about this discrepancy, but unfortunately, I did not receive any assistance or resolution from them. To further investigate, I contacted FedEx directly. They confirmed that the tracking number provided was associated with a different name and address, which clearly indicates that it was not intended for my purchase. I am seeking your help to resolve this matter as soon as possible. The lack of support from eBay and the conflicting information from FedEx have left me in a difficult position. I would appreciate any assistance you can provide to ensure that I receive the items I paid for or a full refund of $396.87. I prefer to be contacted in Spanish thanks.

I am having an issue with ebay forcing me to do returns after giving me the option to not accept returns. last I checked it was bait and switch along with false advertising.. I am also pretty sure they are taking their fees out of the shipping which my customers pay for.

I received fake products and fake certificates of authenticity from an ebay seller which did result in damages, in regard to one of the products. Ebay was notified about this matter and is still allowing the sellers to sell.

Dear MikeAgrussLaw, I am reaching out to share a potential case involving systemic fraud on eBay, which I believe aligns with your expertise in consumer protection and class-action litigation. My specific experience as a PhD scientist trained at Cambridge, Stanford, and Harvard has given me a strong foundation in testing hypotheses and evaluating evidence—a parallel I see with the investigative rigor of legal practice. I recently experienced a fraudulent situation on eBay where a seller exploited eBay’s policies to evade accountability, resulting in significant financial loss. Despite possessing photographic and videographic evidence, eBay suspended my account, ignored the evidence, and sided entirely with the seller, relying solely on their unsupported assertions. This creates a dangerous power asymmetry where buyers lose protection once their accounts are suspended, enabling sellers to perpetuate fraud with impunity. What is particularly alarming is the potential scale of this issue. If fraud affects just 1% of eBay’s annual sales (over $10B in 2024), the financial impact exceeds $100M. My case is likely not unique and may represent a fraction of a much larger pattern of abuse facilitated by eBay’s policies. I am not seeking legal representation for myself but rather wish to tee up a case that has the potential for significant financial impact. Aggregating similar buyer experiences and evidence therein could lead to a class-action lawsuit addressing systemic fraud and corporate negligence on one of the world’s largest e-commerce platforms. I would value the opportunity to discuss this further with you. Please let me know if this aligns with your areas of focus, or if additional context would be helpful. Thank you for considering this, and I look forward to hearing your thoughts. Sincerely, Dr. Brian Swartz

Ebay account being hacked controlled

I sold a item on eBay to cover money coming out of my account , I sold the item and they held my money for 3 days after delivery of the item and cost me more in late fees then the item covered. They didn\'t specify that they would be holding my money until after I shipped the item. I tried to get in touch with ebay to get money and they told me I have to wait and that they know that it said that I might have to wait on my funds but I had already shipped the item. I would not have sold the item if the money was going to be held for a week . They cost me the item and 2 times what it was worth and they won\'t even get in contact with me about this. Ebay is a thief and have damaged my account by holding funds after I was supposed to be paid for the item I shipped. Need help or guidance

EBAY just sent me an MC011 notice and refuses to release my funds Additionally they retracted multiple bids in the middle of my auction causing the item to sell for less. Upon asking for a refund on selling and promoted fees they refused. Therefore I filed for arbitration through the American Arbitration Association per the eBay User Agreement and eBay refuses to pay for the filing fee. The claim amount is $13000. Please advise on next steps. Thank you.

I just submitted my Ebay issue regarding my $748.50 Ebay won\'t allow me access to and won\'t tell me why. They hang up after telling me they can\'t tell me why. For nearly 3 yrs now, I\'ve asked them for my money. It is NOT being held in my GA state dept of Unclaimed Funds. I check there often and nothing reported to them in my name by Ebay. Frustrating!

I have been trying to fight eBay to get my account banned from their site due to the fact they sided with a buyer that sells firearms and other various terrorists weapons as well as eBay siding with that same buyer for a fake payment dispute and they\'re charging me $20 for a fake dispute fee

Hello, I have been a seller on eBay for 17 years. Recently, I received an MC011 notification, and in response, eBay requested that I provide all tracking confirmations for my customers. I committed to this task for over four weeks, submitting all the required documents. However, today I was surprised to receive an email stating that my account has been permanently restricted, and my payouts are being held. I would like to express my dissatisfaction with this situation, as I shipped the goods to my customers, covering the costs out of my own pocket, and now eBay is withholding my funds. This places me in an unfair position, especially considering I have maintained good customer satisfaction over the years and have been a reliable partner with no history of complaints. I believe I am entitled to receive the funds that are being held, and I am seeking your guidance on how to proceed to ensure this right. Thank you for your attention.

EBay permenatly restricted my account and holds my payouts. I have 100% good customer satisfaction followed by being a good partner for over several years with no complaints.

EBay permenatly restricted my account and holds my payouts. I have 100% good customer satisfaction followed by being a good partner for over several years with no complaints.

My ebay account was suspended 4 years ago. I tried making other accounts and they get suspended right away. I tried multiple times to contact ebay by phone and email and I get no where. I need help. Contact me by phone or email if youre able to help me. Thank You

Hi, I am currently a seller on ebay. I am looking to take legal action. They are ripping me off on my products I\'m selling and I have proof. I have been paying to promote my products and they are not showing them at all. I got on ebay with my other phone and couldn\'t find any of my products I have listed in the auction. I didn\'t put any reserve on my auctions so my boards were selling at first for 90% off what they are worth. The only buyer I\'ve had was a repeat buyer. Now they are not showing my products at all. I\'ve got zero views on all boards but when you look at the other ones, they are selling for their normal prices, being added to watch lists and getting plenty of views. Not too mention they refuse to switch my payout account to my bank account. They keep paying me on pay pal against my wishes so they can get me on the transfer fee. Now most recently, they are charging me twice for shipping even though in my seller hub settings is set that buyer pays all shipping. So they are charging the buyer then charging me twice. And the last product I sold, I looked at their fees. I sold a board for 300, only got 270 of the 300 but they based their fee off of a final value fee of 346.00. With tax and shipping, the total wasn\'t more than 320.00. Crooks and I caught them red handed. And since I ve said something to them about it, my products have not had a single view since but they are charging me extra to promote these items. And now the people that did buy my boards for $100, ebay is promoting them sending me offers to my phone to buy them back for $2000. And they are selling all day long at these prices when you look in the sold filter. My phone is broke and waiting on my new one to arrive. So I can only communicate through email until tomorrow.

eBay will not respond, or call me back after i have opened a case.

Hello, Hello, I had an eBay account since 2006 . I sold over 8000 items on eBay I have a perfect score. In 2022 2021 I was a top seller. A couple weeks ago I was hacked and somebody trying to make some transaction and use my PayPal account. I found out they put a stop to it. eBay sent me an email that it’s under investigation. And after five days they suspended my account . I called there and explained everything to them. They’re the rudest people. I sent him a letter explaining everything certified mail. My account is still suspended. I’m losing revenue. Please call me

EBAY Suspension

eBay account hacked - hackers sold $8/9k fake product, changed bank account info, and took the money. eBay only gave us back around $3k and the account has been throttled ever since

EBAY WONT RELEASE MY FUNDS iM FRO ISRAEL NOT ALABAMA

*Title: Seeking Justice for Fake Gemstones Purchased on eBay** Hello everyone, I\'d like to share my recent experience with eBay and seek advice and support on how to proceed legally. ### My Case: I\'ve been a regular buyer on eBay since 2009, trusting the platform for safe transactions. Recently, I purchased several gemstones (alexandrites and diamonds) from sellers based in India. The descriptions indicated that the stones were natural and genuine. However, upon receiving them, I had them evaluated by a certified gemologist here in Portugal, who confirmed that all of them were fake, despite passing superficial tests. ### Attempts to Resolve: 1. **Initial Refund**: I contacted eBay to report the fraud and requested a refund for some purchases, which was initially accepted. 2. **Account Block**: After canceling multiple purchases (more than 20 stones), my account was blocked by eBay, accusing me of being an \"abuse buyer\" without proper investigation. 3. **Loss of Opportunity**: The stones, if genuine, would have been valued at more than 100 million euros, with an interested buyer already lined up. This fraud not only caused direct financial loss but also significant loss of business opportunity and emotional distress. ### Legal Precedents: I recently discovered that luxury brands like Hermès and LVMH have successfully sued eBay for allowing the sale of counterfeit products, winning substantial compensations. For example, Hermès was awarded €20,000 in a French court, and LVMH was awarded €38.6 million. ### Seeking Advice: Given the gravity of my situation, I am seeking advice on: - How to proceed legally against eBay to seek compensation for the fake gemstones and the loss of business opportunity. - Recommendations for lawyers or legal firms specializing in consumer rights and online fraud. - Any similar experiences and outcomes from others who have faced similar issues with eBay. Thank you for your support and guidance. Best Regards Rossandro Caxito Lisbon Portugal 🇵🇹

I have been with ebay since 2008 sold over 1 million in sales top seller. I posted a long tail cat which apparently was someone elses trademark. We had almost 25,000 items in store is anchor store. We didnt do on purpose. Ebay suspended my account and I am dealing with an attorney from the person who owns that cat. Ebay also cut off my payouts saying that they have a court order? Never saw one, I have asked from their attorney nothing? We have lost the customers and sales during the last 2 weeks. This whole think doesnt smell right. Please help also we are not the only ones that this happened to. We have a list. Please help! Thank You Joan

ebay charged me unfair value fees due to fraud on account.

Case: April 2024, I sold a computer on eBay (~$50) and shipped it to the buyer. Afterwards, eBay locked me out of my account and refused to release the buyer’s payment to me unless I provide a phone number. I don’t own or use telephones (despite the red flag, I am a normal well-adjusted human being). My research indicates that eBay implemented a new policy in 2023 that requires all eBay members/users to have a telephone number – yet, they allowed me to sell a product. eBay ignores my online requests for payment. I’ve been an eBay member (in good standing) since 2001. Is this type of business practice legal? Can they simply pocket the proceeds from my sale? If my case is not worth your time, I understand; no need to respond.

Im currently in arbitration with eBay Inc. It\'s starting to seem overwhelming and unclear to me. I would like an attorney to take over as a I understand eBay would cover the expenses.

need open again the ebay account thanks

Hello ,I came across with your website . Let me tell you my Case and about myself I’m from Brazil at the moment I live in Portugal. I bought same precious stones on eBay , like diamond, Alexandrite, Ruby on eBay . when it arrived here in Portugal I done the gemologist test all of them is fake . eBay refund me same fakes stones . after eBay blocked my account , call me abusive buyer. EBay did not refund me 4 fakes diamonds . they never done the investigation why I have ask so many refund they just blocked my account . That’s why I wanted to sue eBay to pay me compensation for the real value of the precious stones. Obs: If the stones was natural the valeu around 180 million usd That’s the compensation eBay must pay me . Please let me know if you can do it ?

I sold a coin to a man, he claims I didn’t communicate with him after selling it, so he left negative feedback on my page and due to it being my first sale I got shut down

Hello, I am reaching out to seek help with a transaction on eBay for which I had sold an item, shipped it, Buyer opened a case for Item not Received, eBay refunded the $4,800 Buyer paid and I (Seller) have lost the money and product. Buyer has received the item, proof from USPS showing delivery is available and despite over 7 calls to eBay, I have been told I have no options with eBay and have lost money, time and product. Seeking help in recouping this money if possible. Thank you, Andrea Saccani

I am writing to request legal representation concerning substantial and unjust fees charged by eBay, which have significantly impacted my small business. While eBay promotes 250 free listings per month, I recently discovered recurring relisting fees after requesting a refund for March 2024—the first time I noticed the excessive charges. These undisclosed fees have been severely depleting my profits over the years. The single-month refund does not compensate for the ongoing financial damage suffered by my business. I am eager to discuss potential legal actions to recover these fees and address eBay\'s misleading practices. Please let me know your availability for a consultation. Thank you for considering my request.

Ebay customer Service sucks, you will get one thing from one then another complete explaination from another. It is us the sellers that made Ebay the huge, rich empire they are, now they repay us by poor customer service, lying, excuses and more excuses, charge us fees on shipping and taxes (we will never see) and then justify EVERYTHING one stupid way or another. They take days to give you money that you honestly made and paid dearly for and say it will take days THAT WAS UNTIL THEY FOUND A WAY TO CHARGE US then all of a sudden you can pay a fee and get your funds within 3 seconds. They have been able to do this all along. On top of all that, they treat sellers like shit. I been there for 10 years and you would think they would be nice and kind and all the money we all made them they forgot that part!!!!!!!! They lie, they steal and they con you. I been waiting 5 days already to add a new account to my account and chatting with agent was told 48 hours!!!!!!!! Its been 3 days since I put in my new acct stuff and my bank was not listed so now I had to wait for them to do 2 micro deposits and today they did that, and I immediately entered those, which was supposed to end this mess, I chatted and they told me now I have another 48 hour wait and tryed to blame me. There customer service is terrible and getting worse. Once they charged me close to 60.00 for listings that showed up as free and at the time I had the print screen they WOULD NOT REFUND Me when my account showed I still had a certain number of FREE listings they ended up taking my money charging me when the system siaid I owed o.oo!!!!!!!! This is the kind of crap they do. They have charged me many, many, many times to REVISE a listing. The top thing they have done now that gets my goat is they cater and treat just the buyer the best. A buyer get by with pure stealing, bait and switch ANYTHING. Ebay will just take your money back and will not hesitate and no matter what proof, what you say, the buyer complains, and BAM you are wrong, they are right. Now you cannot even leave negatives anymore for buyers. I have run accross some that deserved a big fat negative but Ebay will not let you leave them but a good one or NOTHING. How fair is that? They can leave you as many neg as they want and some retaliate just to get back at you , EBAY DOES NOTHING TO FIX THIS! A seller has to depend on their FB to sell and they do not care!!!!!!!!!!!!

I placed an order for jewelry from a an eBay store. When I received the order, several items were missing. I attempted to communicate with the seller who initially denied any wrongdoing. When pressed, the seller finally replied that they “found” the missing items. I was refunded but had such a horrible experience that I posted on their feedback. eBay removed the feedback. I had communicated unsuccessfully with eBay regarding reconsideration of reinstating my feedback of this store as a warning to future buyers. Apparently the store is a “charity” store supported by the actual eBay corporation. This same store sold me several items that were broken. When I attempted to initiate returns on these individual items(the order was a bulk order) eBay suspended my account on the basis of “excessive” returns. I tried to resolve this with eBay to no avail. I tried to contact the BBB but it seemed to get me nowhere. I’ve been a seller/buyer on eBay for over a decade and have never had an issue. Now it seems I am being punished for wanting to return items that were broken and useless because eBay did not want to do their due diligence in protecting buyers. I was punished unfairly while this store and their shady business practices still persist. In addition, when I wanted to cancel an order that I had once I realized how corrupt that store was, eBay refused to cancel it even though it had only been 1 or 2 hours since the order was made. An eBay rep told me to initiate a return when I received the order. How are they going to tell me that then suspend my account for “excessive” returns? This makes sense at all. That is the gist of where I am right now.

EBAY IS SCAMMING US AND CHARGING DOUBLE FOR FEDEX SHIPPING.

My company sold a piece of lab equipment (~$5000) on eBay. The buyer submitted a refund claim he was ineligible for per the eBay money back guarantee since he arranged his own shipping and sent a third party to pick up the item - this circumstance is explicitly described in the policy. eBay approved the claim, denied appeals, and told me there was no way to escalate this any further. eBay is now attempting to collect $5000 from my account as a result.

I would rather discuss these issues over the phone due to the many issues that eBay has done to not just one of my eBay stores but to multiple eBay stores that has effected my company in the hundreds of thousands of dollars. Please reach out to me to discuss what eBay has done and is currently doing to my business. I have lengthy records of everything that has happened in the past 7 years selling on eBay.

Have been lied to several times by EBAY. I have transcripts to prove it. Plus they are holding my money repeatedly. My phone is not connected at this time. They are screwing up my business.

Hello. I am an eBay seller in NY. I sold a $1000 item to a buyer in London. The buyer never received the item, which tracking confirms. Unfortunately, he waited too long to complain (over 60 days) and the USPS insurance was no longer in effect. He opened an eBay claim and it was found in my favor. He then went thru his bank (Barclays) as he had purchased with a credit card. Barclays took 3 months to decide and found in his favor. eBay has sent him my $1000. I spoke to eBay and they said they can\'t help. I called Barclays and they can\'t help. Note that I fought the dispute (thru eBay) and I have the documentation. USPS, eBay, and the buyer said I did everything right. The only mistake made was by the buyer who simply waited too long.

Ebay\'s policy is that they will send a 1099K IRS tax document even if a sale is cancelled by the buyer or seller and no funds were transferred to the buyer. In addition, once Ebay was contacted, they refused to correct the 1099K IRS form. To conclude, it is my opinion that Ebay is using the US Postal Service to send false information which may cause a person financial harm.

Ebay is using manipulative business practices. I have been selling on ebay for 6 years. One single product sold I have noticed some irregularities pertaining to fee collections. Also with regards to \" Promoted Listing \" fees. I have honed in on what they are doing. They are VERY sneaky in their methodology. Most wont notice. If you contact me, I can fill you in. Im NOT the only one; as eBay community boards are filled with complaints over scandalous behavior. This is not small beans. This is potentially big . Class ACT.

February 9th I sold a extremely rare baseball card (topps archives hunter brown 1/1 superfractor ) for $275 everything with transaction went smooth customer paid immediately item then shipped to an eBay authenticator and was approved and shipped to the customer then February 20th my account permanently suspended with no clear reason my payout on hold of $195 and some cents until March 11th it was supposed to be released it was not so eBay takes $80 for there sum of advertising wich is a scam but also refuses to release my payout and on March 20th I\'m told 170 more days I have to wait no one will help me customer service is horrible and I\'m beside myself just for stress and frustration anxiety how they can make up the rules as they please it\'s like I\'m dealing with the mafia I have children and yes it\'s a small sum of money but it\'s mine eBay takes there portion immediately while people like me have to suffer the loss of income this same reason has continued for years with many former eBay users please help me resolve this issue

I had a crazy seller on the ebay and the guy made some report on me and revenge shopping to make me damage casue he was upset that we returned the item he changed the listing during the return etc... before that i had a chinese seller which sent me wrong item i ordered two different watch band also i ordeered a very expensive watch which was sold with fake informations and i tried to return but the seller never responded the service cost me 2000 dollars. and today i wanted to return a bag which condition was much worse than the listed and m account got suspended forever the seller as well, no chance to appeal no information why only \"misused return\" i won all the cases on my favor, so i decided to sue them also they lost my 2k watch few mont ago and no chance to appeal casue the ebay said the ups the ups said only the seller which was the ebay casue it was at the authenticator can file a claim. they made me a lot of damage and pain and they took my time since i registered. but the the scammers still selling unbelivable. can we do anything? I have photos videos everything

I was suspended permanently without breaking Ebay policy. I am long time seller of used car parts (500 transactions /annually). Top rated. Shipping next day. Ebay stated in email. That I am a threat to community and can’t appeal.

Hi, My name is Robert Chmiel and I am a Canadian eBay seller. Last month I received and MC067 from eBay claiming I was getting sued buy a law firm in Illinois for a used figure I sold. Googling the ebay buyers address I sold this figure too goes back to this lawyer firm so I am sure it is them. In the eBay message that was sent to me for the MC067 it claims the suit is sealed so I was not sent more information yet but I have been in contact with other sellers that got this lawsuit and there is 250 of us in the list. One has had his funds frozen and the firm wants 3000$ from him. Could you please let me know if you can help me with this if this happens to me and they freeze my funds for this civil case? Sincerely, Robert.

I am a seller in this issue....Buyer claimed the product was different as advertised and requested a return 32 days after receiving. I promptly responded and rejected the return with sharing evidence of what I sent was in fact, \"as advertised.\" I allowed the buyer an extended time period to provide proof otherwise, and he failed to do so. After an open case, Ebay just randomly determined in favor for the buyer, despite my many phone calls to Ebay clarifying that the buyer\'s claims were not accurate and suspicious. Now they charged my bank, which should be illegal, and having to stress through this issue.

Documented unfair practices with eBay. eBay member for 26 years.

E Bay Selling Account Permanently Closed Jan 10th Posted to Sell 100 bags of Kachava Whole Meal Repl. Powder Exp 3/2024 Jan 15th New Posting of 60 bags to launch as other items sell through All bags sold except 6 were available when they shut down my Postings Product pricing was based to move quickly, plus I extended free shipping on all orders based on the discounted postal rates E Bay extended Due to E Bay actions of suspending my ability to print labels, I had to pay directly at the PO for approx. 25 orders at 18 - 20% more which in turn yielded me less profit I had 450 bags total that I had anticipated to sell on this platform (only sold 154) when the closed Acct. I have 100% Satisfaction with 225 reviews To date they have not provided any answers as to what lead to this decision and they have stated I can not appeal. I filed multiple complaints to the equalizations team and TD No response. They still have my earnings and have not released any portion Please let me know what options you maybe able to provide. Thank you!

eBay restricted my account after I sold an item over $750. They made show Proof Of Business, Proof of Good Standing with the State of Arkansas, Proof Identity with my SSN, Proof of Drivers License Showing the Correct Address, Proof of Business Store Front, Proof Of Banking Banking Account, Proof of Purchases with Receipts, Then Proof Purchases showing from my Bank Statement showing the purchases. I provided everything that they asked, & they indefinitely suspended my account for know reason. They also just refunded a customer of mine, refunded his money back when it 100% shows delivered. They said there was no proof of delivery. I am furious with eBay, what are my options here? They charged me also $27.96 for a eBay Store. I lost a $3400 Brake Sale over this Suspension. Along with all of the other sales that I would have gotten. eBay just straight up stole from, & cut off all communication, where I can\'t even call them now.

I am only able to list $2200 or 10 items. But I ended a stamp auction the stamp was listed for 900.00 and I wanted to list a nother stamp that was sure to sell. I went to look at my remaining items and it showed I had 900.00 worth of listing left so I put another stamp on there starting bid 30.00 and after I filled out the details I clicked on the list auction button and it said that I have already reached my limit which is BULLSHIT. THIS IS HARASSING. I SHOULD HAVE 1000.00 STILL AVAILABLE FOR LISTING AUCTIONS AND SO I DECIDED TO END ANOTHER AUCTION SO I ENDED A 200.00 OF STAMPS. SO I SHOULD HAVE HAD 1000.00 OF LISTING UTEMS BUT THE MESSAGE SAY YOU HAVE COME TO YOUR LIMIT AND THATS A LIE. I CAN LIST 2200.00 A MONTH. WITH EBAY NOT LETTING ME LIST THE 1,000.00 I HAVE REMAINING THIS MONTH. THIS MEANS I WILL MAKE HARDLY ANY MONEY AT ALL. THIS IS BULLYING AND MESSING WITH PEOPLES LIVES. HOW AM I GOING TO GET BY ON 1200.00 THIS MONTH? I AM NOT I AM GOING TO LOSE MY STORAGE IT HOLD

During COVID I got permission to sell masks on eBay, eBay kept on removing my listings by mistake which lead to many disputes on PayPal , PayPal end up closings my account , and I couldn’t sell on eBay since they didn’t want to help me with their money management at this time, and didn’t want to help with any issue, I owed them 110,000$ on sale fees, which I couldn’t pay since PayPal held my money. PayPal end up holding my money until I hired lawyer , and eBay closed my account. I left with 2M with of masks and debts.

Hi, I have an issue with eBay please let me know if you can help. So, in essence, I bought a truck from an eBay seller last year. The seller committed fraud in my opinion by seriously misrepresenting the condition of the vehicle. I am trying to deal with the seller too. However, it came to my attention yesterday to dig into the seller\'s feedback. Now. mind you the item page when you go to bid on or purchase one of the seller\'s items represents that the seller has 100% positive feedback. However, if you dive into the feedback, there are numerous instances of folks complaining of the same issue I encountered (they purchased a vehicle that was represented to be rust-free but was significantly rusted). Not understanding this, I contacted eBay and was told, well the feedback score is only for transactions in the past year. I said that must be a joke. Nowhere on the item page does it indicate that the feedback score does not take into account the seller\'s entire history? In essence, this seller sells a bunch of cheap tactical gear ($5-$30 items). He gets all positive feedback from that. However, a ton of his reviews for vehicles are negative. This isn\'t right and seems like a borderline actionable claim against eBay. Now, I am not sure what effect, if any, the terms or service or user agreement have on my ability to find relief, as I have not litigated against eBay before. I just wanted to see what you thought.

ebay suspended my account about 4 years ago. They told me it was because they had to pay for a refund that they paid someone else. Since 2020, they\'d sent Paypal to collect that money. the matter was resolved with Paypal and I did not hear from them again. Ebay recently emailed me that there is a bill (for a different amount) that they will send to collections. I told them that this is impossible and that paypal already contacted me on their behalf and things were settled. ebay goes on to tell me that i owe a bill. i tell them to close my account and stop harassing me and threatening to ruin my credit with collections. i ended up paying the balance shortly after because I don\'t want them harassing me any longer. now they won\'t even close the account. they won\'t acknowledge that they have received payment. and at this point, it feels targeted and there\'s distress from this entire experience.

I believe that ebay is perpetrating a fraud on myself and many others. Instead of getting paid for your sale in a timely manner, it can take Up to 7 days to get paid for the sale of your item.

Ebay charged my credit card for an item I only bought once. I contacted the seller and he tells me that he only receive payment once. I contacted my bank and credit card and they tell me I cannot make a claim as they see the transaction made by ebay. I contacted ebay many times and they see I don\'t have a purchase in my Purchate History on Nov 9th on the amount of $62.49. But they say they cannot give more information about the other charge as they don\'t see it in my purchase history. So... I paid for one item twice. The money is not with either my bank nor the seller. And Ebay refuses to check further to refund the money. It is only 62.49. I know. But I find it outrageous that such a big company is stealing money from consumers this way! I speak English but Spanish is preferred.

Negative feeback: \"This is an illegal copy! Bootleg piracy!\" Email to Ebay: This buyer has wrongly accusing me of being some sort of a Criminal by breaking Serious Federal Copyright Laws of Copying Dvds , it is against the law to make , sell etc. copies of Dvds and that is what she is saying I did here. I am well aware of all that and would never do any of it. This is a legitimate FYC SAG Award Screener that I BOUGHT from another seller on Ebay , there are 6000 plus FYC Screeners on Ebay now and 12 of this exact one here The Fablemans. This is DVD I sold her is neither an illegal copy nor bootleg piracy , this is all absurd!!. She never contacted me and I have written her with no response. I have been on Ebay for 24 years and never had any issues like this. I don\'t think she has ever watched FYC Screeners and does not understand how they work. Please remove this damning and unfounded negative feedback as it is damaging my character & ability to resell DVDS I buy on Ebay watch and then resell. Thanks for your serious attention to this matter

I biding an a 2019 John Deere 30G mini excavator in eBay platform, and l won the auction. I send the money $28,150.00 including shipping. I did a wire transfer to the seller. After l did the transaction the seller disappeared. His phone number isn’t longer in service. l never received my excavator. eBay motors have a protection plan up to $100,000 in case the buyer don’t receive the purchase item. I open my claim with eBay motors and they transfer me with their insurance called (Business equipment purchase protection program (BEPP) This happens in 10/02/2023. I’m still waiting for my refund. Is hard to communicate with the insurance representative by email only. They provided me a phone number to contact them. But no one answered the phone, you can leave a voicemail but no one call me back.

Sold medical device new in box wrapped in original factory packaging pictures to prove. Buyer almost immediately claimed wasn’t new broken and missing pieces demands 3k refund (unit is 8k new) now unit is used possibly unsanitary as unit contacts skin. IMO customer has similar device but is broken and is using my device as replacement at my expense. eBay demands I give good customer service but how is wrapped in factory packaging not new?? No indication of damage during transit by buyer.

eBay permanently restricted my selling account, therefore stealing over 6,000.00 in my money for my sales. I can get nowhere with them, they refuse to pay me my money.

I sold an engine on ebay over a year ago for 3,400$. Transaction went fine initially, engine was shipped and arrived without any issues and the 3,400$ was awarded to my account. 10 months later the buyer filed a payment dispute and began withholding funds from me. Over a year later eBay settled the dispute in the buyers favor with no grounds to. 3,400$ was taken from my account and my engine is gone, along with my eBay fee\'s and shipping cost. I feel that this is fraudulent on eBay\'s end as well as the buyers end with whatever payment institution they used to contact ebay. I\'ve contacted eBay to file an appeal and they\'ve admitted that this is wrong but claim there is nothing they can do, and request to file an appeal is denied. I\'d like to get the engine back at the very least.

Ebay just suspended my account, Nothing sold could be considered questionable. all items shipped and delivered, no complaints. now saying I have to wait 170 days to get my money. I sell items on consignment so I may have to close when I take all my spare cash to pay my clients. ($4000+).

buyer got a refund and got to keep the artwork i was selling , I did everything as per ebays instruction, Ebay provided the shipping label which automatically inputs the tracking ! I double checked input the tracking myself promptly after leaving USPS EBAY CLAIMS :- I didnt input tracking , I did and they did EBAY CLAIMS BUYER DIDNT RECEIVE ITEM (THEY DID) I HAVE A SIGNED RECEIPT FROM USPS STATING ITEM WAS DELIVERED TO CORRECT ADDRESSS WHERE THE NAMED BUYER SIGNED FOR THE ITEM EBAY CLAIMS BUYER REQUESTED REFUND (THEY DID NOT ) I HAVE EMAIL FROM THE BUYER STATING THEY DID NOT ASK FOR REFUND AND THEY HAVE THE ART, and received a full refund ! BUYER EVEN CONTACTED EBAY TRYING TO RETURN THE REFUNDED MONEY , EBAY REFUSED TO ACCEPT THE MONEY STATING IT WAS TOO LATE , YET EBAY IS TAKING ME TO COLLECTIONS AND HAS SUSPENDED MY ACCOUNT! I HAVE TRIED MANY MANY TIMES TO RESOLVE THIS WITH EBAY WRITING SEVERAL DETAILED EMAILS ,AND SEVERAL PHONE CALLS , EBAY HAS RESPONDED FALSE ACCUSATIONS OR NONE RELEVANT ANSWERS. EBAY MADE A BAD DECISION, THAT ROBED ME OF MY ART & THE PAYMENT! I HAVE NO DOUBT IN MY MIND THAT EBAY KNOWS EXACTLY WHAT THEY DID BUT IS REFUSING TO BE ACCOUNTABLE AND BLATANTLY LYING ! EBAYS BEHAVIOR IS OUTRAGEOUS , THIS IS UNFAIR BUSINESS PRACTICE AND SO SO UNNECESSARY THIS HAS REALLY TAKEN A TOLL ON ME

Sudden Account Suspension

I purchased a $4600 item from an international seller, item went from DHL, then to a 3rd party shipper (USPS), item was sent uninsured and was signed for by postman on signature confirmation. eBay did not, and has still not updated shipping sowing the package is still in transit. Post Office admitted to fault, and provided letter, eBay says that the Post Masters word is not good enough, and wont rectify the situation. I was told that a customer service \"leader\" would call back on 3 separate occasions. Now 3 weeks later, no item and no money.

I was being sexually harassed by a buyer and I told eBay and made a report they did nothing about it then the buyer started sending me photos of my children threatening to hurt them . I also made a report to eBay and once again they have done nothing to protect me or my children . I told them to close my account they told me they couldn’t . They are holding my money from me and I’m still scared for mine and my children’s safety. I don’t know what to do

my eBay account was hacked. There was unauthorized access and someone began selling products using my account. I called eBay to dispute the transactions. They agreed to initiate the dispute, but two months later, many phone call 3 difference reference number they sent me a letter ask me to pay or they will send to collection agent. no one seems able to resolve the problem for me, I complain to bbb but ebay said there is unable to find evidence to confirm my account got hack( bank account and ssn is not even relate to me ). is this something you guys can help or I should just pay for it( $900 ) and move on

On August 22, 2023, an Ebay member with the username primitivescrewheads70 purchased a TMNT action figure (order #26-10439-38124). The buyer included a note in the message section of the purchase order reading “who won now sweetie? Get ready for some sweet negative feedback. I wished to cancel the order and contacted an Ebay associate as to how to go about it. He advised me to simply cancel the order and state the reason for cancellation as a problem with the buyer’s address. I asked him on the chat if this would allow the buyer to leave negative feedback, he told me he could not. After cancelling the order, the buyer left negative feedback stating, “Cancelled my order claiming a problem with the address completely false, address is correct seller is wrong.” I notified a second Ebay associate the next day. He told me that Ebay was transitioning to a new way of how they handle removing negative feedback. The associate had me file my reason for the appeal (threatening messages), and send it off. The appeal was denied, stating that the buyer is entitled to leave honest feedback on their experience. My argument is that this buyer should have never had the option to leave feedback, buying an item with nefarious actions should have voided the entire thing. As a result of the negative feedback, my defect rate increased. This spike led to me losing my “Top Rated Seller” designation, in turn costing me more money with each item I sold in my store. I have a large collection of vintage toys and sports memorabilia on the site, and regularly pull in $30,000 per year. Over the next month, I chatted with 4 Ebay associates over the computer and another 3 on the phone. I voiced my case and filed a report each time. Each report, was denied. My last computer conversation with an Ebay associate (transcript #1-4673107531701) was my most hopeful. The rep was kind and seemed to take my complaint seriously, so seriously in fact that they gave me their “guarantee” that the feedback would be removed after we filed our report. The report was denied. I believe that Ebay has breached their own User Policy when it ignored a Seller’s complaint to act on threatening messages directed toward them, over the course of more than 10 Ebay associates. I called Ebay to request that they send me all transcripts relating to my complaint. They told me that they were not able to resend those transcripts out more than once. I asked them if they keep copies of all of their customer service chats, they did. I asked if I could have them, I was again denied. I would like to recover lost wages during this time as well as any other potential litigation against Ebay. Thank you.

I bought item from Ebay and seller, in florida, shipped the item from mail box in NY and from there I shipped it internationally to my country in Bahrain. So far I have spent 203.00US$ in shipping, but because it was his mistake in supplying a wrong compressor, I am not only claiming for the price of the compressor but also for the shipping expenses that I have paid. The seller says that he cannot accept the above shipping charges and that is why I decided to speak to you about this problem. Can you handle my case?? Regards, Husain

for the past 3 years Ebay has taken advantage of me in so many ways.. it all started with the Promotion scam they have going now... once that started if you didn\'t use it or put a high % your listings would not be seen...I had highly demanded baseball rookie cards listed under market value and I couldnt get 1 view... I started out with Auctions and almost every auction they won for 99 cents...20 dollar cards for 99 cents...I had to change all my listing to Buy it Now cause I was losing so much money... I have lost so much money that I should have made....once I switch to Buy it now my sales dropped because they weren\'t getting it for what they wanted to get it for....now, I was forced to start using it because I wasn\'t makin any sales...once I started using it I still didn\'t get as many views cause I had my % below 15...but then I raised it up to 30-40% then I started getting views and sales...so now with that 30-40% plus there 13% and there 21 a month store fee.. I was maybe taking home 25% and Im using my own supplies...then if someone didn\'t gethere package I was forced to give them a refund and be out on the cards...so they have been stealing from me for the last 2 to 3 years and its not right at all.... I have convo after convo on Twitter with them saying that they can\'t help me.....Now the other day I was a buyer and I asked for seller to cancel order because they were taking forever to ship, theu canceled and I didn\'t get my refund..it said closed no refund...I was wtf. they stole from me again ..you don\'t understand..I feel so [powerless and hurt...IM trying to make a living between them and Topps Trading Card Company... I stopped buying from them like a year ago but I got a whole speal on them

My account was suspended. They asked me to provide info of ID, purchase of inventory, and shipping. I did all this and got my account banned. Now they will not let me add a bank account to recieve my $3k Was told it will go to state unclaimed funds which can take up to 3 years.

My account was suddenly suspended. I would like to discuss methods to reinstate my account.

I have a problem regarding a sale on Ebay, i need some legal help according to Ebay, to get or my money back or my items back, i have all the proofs regarding of this topic

Dear MikeAgruss, I hope this message finds you well. I am writing to seek your assistance and guidance in addressing a concerning issue I have encountered with eBay, which has left me deeply disappointed and concerned about the treatment of my listings and account. Recently, I received a notification from eBay informing me that I have been restricted from selling on their platform for a duration of 30 days due to alleged ongoing activity that purportedly does not align with their Counterfeit policy. I would like to express my utmost dismay and frustration over this matter, as I strongly believe that my listings did not violate any eBay policies, including the Counterfeit policy. In the communication I received from eBay, they referenced prior warnings about policy adherence. Regrettably, I have not been provided with specific details or instances where my listings failed to comply with eBay\'s policies. This lack of transparency has left me in a perplexing and unjust position, as I have always taken great care to ensure that my listings meet the platform\'s guidelines and standards. To shed some light on the matter, I carefully reviewed eBay\'s Counterfeit policy, which strictly prohibits the sale of counterfeit items, such as brand name replicas, unauthorized copies of media, and bootleg recordings. It is my sincere belief that my listings did not fall within any of these categories, and I am confident that my products were genuine, authentic, and met all legal and ethical requirements. It is important to highlight that eBay\'s actions have not only restricted my ability to sell items on their platform but have also negatively impacted my reputation as a seller. This situation has caused undue stress and financial loss, and I am determined to rectify this misunderstanding to restore my standing as a trustworthy seller on eBay. I kindly request your assistance in addressing this matter with eBay on my behalf. I believe that your legal expertise and guidance will help in clarifying the situation and ensuring that my voice is heard. My primary goal is to have my account reinstated for selling and to have any unjust restrictions lifted. I appreciate your time and consideration in assisting me with this issue. Please let me know how I can provide you with any additional information or details that may aid in resolving this situation. Thank you for your attention, and I look forward to your guidance and support in resolving this matter. Sincerely, [Nedea Cristian]

We have started the arbitration process with eBay, Case #01-23-0003-3130, but really need help. They are restricting my ability to sell based on a completely bogus claim. I\'ve been on eBay for over 25 years and make my living there. They made it sound like we couldn\'t use a lawyer, but your information says otherwise. Please call. Thank you, Carolyn

I am a disabled person who has asked eBay for help repeatedly. They’ve suspended my account, they are holding my money. They wont tell me why or what I’ve done. They asked for documentation, I provided. I told them in a chat that I have a transcript from that I am a special needs person who needs more help because I don’t understand and they closed the chat on me. I am confused by the way they do business. I asked for a transcript of phone call # 1-466007775531 with Jose on 7/24/23 (Pacific time) that I was told was being recorded. I requested a transcript both via email and chat. Both times I was denied. I was told they would not email or mail the transcript of the phone call. They are holding over $1000 of my money. I am very low income and was thrilled to be making money on eBay and suddenly they suspended me from selling but not buying. I’ve asked for any phone numbers of anyone who could help me and they said no. There is no one who can help me understand these insane practices.

Hello, I am a abused seller on Ebay. Ebay refunded customer who returned devaluated item. Now they are trying to charge my Bank account and not protecting me as a seller. Item price is $6500, Ebay agents are telling me its better to file a claim on ic3.gov and involve authorities cause the decision was made by buyers Financial institution not by them. I have video evidence how i shipped the item and how i received it, plus the Authenticity guarantee issued by LLC LEGIT CHECK. I have suspicion that item could be replaced. This is a long story and 5 month negotiation with the customer but i have all the evidences. Thanks Nia

Hi there, i am from Greece. I\'m selling on eBay up to 6 years with a great success as much as they let me to work. In the past i got different suspensions and restrictions all the time with no reason specified. Nowdays, i have two active eBay accounts and they restricted them both permanently as they said. To note at this point that i have an LLC USA based official company with all the documents as well. Ebay asked me for documents and i shared all of them. After that we had a bit more conversation through the mail untill one moment they replied finally that my account will be restricted from selling activity permanently. I had full time income from there. Also they didn\'t shared any additional information about the restriction or suspension. I could provide more details but firstly i would like to know if you can manage that case or not. I saw that you take care sellers they selling on eBay...I have to share with you more details and i would do later. Thanks for taking the time to read my message. PS Please don\'t call me through the phone. Kind Regards, Nick.

In a nutshell, my eBay selling account was restricted by eBay due to an arbitrary increase in sales they labeled as \"suspicious.\" I promptly complied with all their requests for proof of identity, residency, and the legal acquisition of all items. However, eBay refuses to lift the account restriction, and they currently hold over $4,500 of my sales proceeds. Each time I contact customer support, I receive conflicting information about when my funds will be released or simply get disconnected. I have followed eBay\'s terms of service by submitting a notice of dispute and an arbitration request, but I\'m seeking any additional assistance available. It is absurd that despite proving my legitimacy as a seller, eBay continues to withhold my funds without providing clear instructions on how to retrieve them or any valid reasons for the account restriction.

I sold an item on eBay for $120. After paying for the shipping and fees, I actually received $84.13. I shipped the package once and it was sent back to me because the buyer chose USPS Ground and I packaged the item in a USPS Priority Mail box. After repackaging the item, I shipped the item again, this time coincidentally HANDING the packing to the mailman myself and seeing him drive away. Per USPS via the tracking number, the package was accepted. It was never delivered though, so I\'m assuming USPS lost it. The buyer filed a claim and because I sent proof of the package being \"accepted\" and not \"delivered\", the case ended in his favor. Now eBay has tried to charge my bank account twice for the full $120 because I had no money in the account and cost me two $29 returned check fees. I use this particular account only for obscure things, such as selling items on eBay, specifically so they can\'t use some BS and pull money from my actual checking. I had Navy Federal put a stop payment on anything from eBay, but eBay will just put the payment in collections. I don\'t even want a refund of any sort, even though this circuit breaker that I sold is essentially priceless. I just want eBay to drop this charge so I can close my account and never use their trash services ever again.

After a short time on eBay with no issues, we were suspended without explanation. We are a smaller company owned by a very large company...meaning, we have people remotely logging in from all over. Our only guess is that eBay saw this as suspicious and suspended us. They won\'t let us speak to a representative and won\'t respond to any of our attempts at communication. We would like to know the cost of getting our account reinstated.

We have been overcharged by eBay\'s - Customers have been leaving negatives on our account due to poor communication but this is a cause of ebay tech issues on our account. We can not receive messages from customers or able to resolve customers issues because when we do try to respond to customers on ebay platform the are tech error messages. This has been going on for about 3 years- We have made several attempts though out the year and have had countless hours dealing with Ebay lose regulations and poor customer service. Please contact us regading this issue if its of any interest to your lawfirm - Thanks

Ebay allowed a return and charged all the costs including shipping and fees to me under the guise of their \"Money Back guarantee\" despite the fact that the item was as advertised and the guarantee was not applicable due to the buyers use of a third party mail drop in Oregon to get the item to Australia. They have stonewalled me from beginning to end ignoring all my efforts to work with them, never allowing an appeal and never responding to my certified mail \"notice of dispute\" delivered to them 31 days ago. The only bright spot in all of this is that I thought ahead and made sure they could not steal money from my accounts. they claim I owe them $520 of the $639 cost of the item. Oh and they suspended my account after 22 years as a customer. looks like we are going to Arbitration

I issued a refund and Ebay charged twice, I\'ve called several times and no resolution, I didn\'t get paid on one of my sales, Ebay says it was paid out and I\'ve done the math over and over and it doesn\'t add up, they still owe me, and not to mention the fees and taxes being charged by both I (seller) and the buyer.

I have had $299 held by ebay for over a year due to a \"Legal Matter\"

Hello I had accountbwith ebay for 8 years it was suspended by Ebay with no reason Ebay holding my 14000 dollars telling that they dont have prove of my bank account information. The use my account to deposit my money for the 5 years. Please help me Sincerely Mike Fourman

Ebay refund issue

Ebay has suspended my account since December of 2022, they\'ve held $3900 with no straight communication on when I will get my payout for sales I made prior to them suspending my account for no reason they also managed to refund 3 orders that I shipped and delivered and I lost out on the products because the buyers never returned them with ebay not even giving me a opportunity to show them the items where in transit losing over $3000 in sales and products. I had auctions ending the day of my account was suspended which cost me over $10,000 in sales. ebay basically stole my money and won\'t give it back and are making up excuses on what\'s going on

In 2009 my husband, John, had an accident that left him fully disabled. I started an online company to bring in additional income with a single member LLC. Selling on multiple online sites, of which Ebay is one. Every year the 1099 came from Ebay in the company name. This year, however, they changed that and sent it in an individual’s name. Company was originally set up in Kansas. In 2021 I did a domestication moving the LLC officially from Kansas to Texas, when we relocated. It has a federal EIN, which Ebay has in their records. The issue is that the 1099 for 2022 came addressed to my husband personally. I have no idea how they got his info for the 1099, as everything in the account is set up for the LLC and myself. Deposits even go directly into the company account. My husband has not now, nor ever had anything to do with the company. The 1099 should be in the company name, or at least my name. Contacted Ebay and they said that was the information they had. I do not know how that is possible, but that is what they say. They said they would correct the 1099. Two weeks passed and I received nothing. Contacted them again and they said that they would not be correcting the 1099 as that is the info they had at the end of the year. Keep in mind the 1099 came in the company name every year for the last 12, so I have no idea when the info became incorrect, or how. It still did show that it was a single member LLC in my name and the deposits went into the company account. Nothing ever went to my husband. Contacted them again and they are refusing to help. Here are the problems… #1 - This is my company. My husband never had anything to do with it. He never received any funds or worked in any capacity. The tax statement from them is patently false. #2 – My husband is completely disabled. He receives social security disability as well as monthly payments from a long-term disability policy, and Medicare. The 1099 incorrectly coming in his name shows income, which can cause him to lose all three. Ebay is refusing to correct the 1099 as “it is against their policy.” When I called the IRS they said that Ebay is required to correct the 1099 after notification, but they will not. I need help getting this corrected. Please note - While I am under the Ebay user agreement, my husband is not in any way.

Hello, A collection agency is trying to collect $2900 for Ebay Collections. I sold some Jeep doors to buyer for $2900, shipping was paid for by the buyer and done outside Ebay via UPS. UPS damaged the doors, buyer tried to get UPS to reimburse through shipping insurance, UPS denied claim. Buyer went to Ebay and was refunded entire amount. Listing on Ebay was listed as non-refundable, Ebay wants me to pay the $2900 and figure out how to get the doors back on my own, leaving minus the doors and $2900. This is not just.

Hello, my name is Juan Rojas and I am an ecommerce seller. I have been working with eBay for the past 8 years and receive a steady flow of income from this website. Today, my account was suspended, because they have determined i am underage when the account was opened in 2014; I am currently 25 years of age. My income is currently being affected by such arbitrary decision as they said \'it is a breach of contract\'. Here is the policy they have to have determined the need to suspend my account: https://www.ebay.com/help/policies/identity-policies/age-limits-policy?id=4233. My seller reputation, income and trust that I have created with my clients over there years may be damaged forever and I seek reparation for such decision. Please contact me if you believe you may take this case.

ebay charging invalid fees

Hello I am living in Israel and i been using eBay from 2009, from 2017 i start selling and not only buying. 5 days ago i got mc011 and my selling privileges were restricted as i told from eBay for permanent period. I am youtube video maker and my topic is ebay and how to become seller on ebay. My followers are mostly people from Ukraine and my content is free for all. The reason i got banned is not very clear but i made few sales for my friend from Ukraine and after that ebay blocked me. If you guys could help me i promise all the world will hear about it. More than that the money for my friend in ukraine is on total hold and there is no sign of me getting to my payoneer the money and transfer the money to him

I have been charged back 850 dollars, lost an 850 dollar item, and my account and payouts are restricted because eBay doesn\'t follow its own terms and conditions and I have so many transcripts of lies I\'ve been told. I want to file suit for eBay causing me damages. My kids have gone without food and power because of this. And they have 1200 more dollars on hold. First they lied and said the return was closed and there would be no return, now they decided in an instant to open it again and tell guy to return the item that he has lost two claims on already for a full refund after he lied and said it wasn\'t delivered when he had signed for it three days prior and sente a message that he got it. Then the next claim was it wasn\'t what he ordered. That return was closed in my favor. Now suddenly another return case for same thing and I don\'t even get to respond to it at all. They are issuing a full refund no questions asked. Even after buyer verbally abusing me and violating abusive buyer guidelines which make money back guarantee null and void.

Ebay has been my business for over 10 years. They have done many things I don\'t like but this time is too severe. They shut me down from listing, and are holding almost 3,000.00 hostage until they investigate my identity, and verify multiple facets of my life. I own a consignment business, a brick and mortar. They verified this previously, this time, there is no one I can speak to, I have lost wages, and they repeatedly ask me for the same thing I have provided to them since last friday, and its been almost a full 7 days of restriction. I have sold almost 1 million dollars on their site and they are abusing their power over me. Its insidious exploitation, I have sent my id, my bank statements, my business information, they asked for all tracking of ALL items I have sold on ebay when all I could submit (manually at that) is the last 2 years of individual tracking numbers, when they can see them. Now they want purchase receipts for all items sold on ebay, when there is no way I can provide that being a business with over 500 clients who consign with me. It seems they will want the clients names and their receipts which seems like entrapment and over the top. I want to sue them as I have been providing my business marketing materials and website and all this stuff and they still keep playing dumb with a department handling all this that even the ebay staff can only reach by email. I need help. I have a son who is paralyzed and is why i started my own business to be more available for his seizures and needs. This is ruining me and I hate the pain in my stomach. Please Help

I sold what I consider to be a high end guitar on eBay, to help me with moving expenses. The person who bought the guitar waited 3 weeks before contacting eBay directly for a refund. I called eBay, as this person was stating that the guitar had a crack in the neck and high action with the strings. The male Asian agent assured me that eBay would side with me, but that I needed to wait till a certain date before calling eBay back. This was after I told them that I had taken pictures of my guitar before shipping and the guitar was in perfect visual shape. But they wouldn\'t let me send them the pictures till after 3 days. In the middle of the night before the 3,Rd day, eBay sided with the buyer and charged my account. They never questioned why the buyer waited 3 weeks and bypassed contacting me first. They sent a shipping label to the buyer with an old address on it (even though I updated my address 1 yr ago when I moved to Ky). I had no way of knowing that I needed to change my address in about 4 or 5 places on my account and by the time I found this out, by calling eBay again, it was too late. And the guitar is lost now. I was out $445.68 plus my cost to ship the guitar to the buyer; his cost to pay for the initial shipping, and taxes too I think. I also had to pay for the return shipping. That was about $500 or a little over. Tonight (Nov 23, 2022) eBay charged my account another $445.68. When they notified me a few days ago that they were going to do this, I called them and gave them a confirmation number where my account had already been charged. This has put me in a very bad place financially and I have already had to sell some of my personal belongings in order to put the $445.68 back into my account. My move is suppose to be in Dec and that may not happen now d/t loss of more money. I have been with eBay for 12 years and have a 100% seller rating. They have now also restricted my selling, which after this experience, I will never buy or sell on ebay again. I bought this guitar, which was used in excellent condition, from Guitar Center. They inspected the guitar and also put new strings on it. The a tion was nice and low. There was nothing wrong with the guitar. I don\'t know if the guitar was damaged in shipping, or if the buyer damaged the guitar. eBay has removed the option to purchase insurance to ship an item and I have now lost the guitar and have been charged twice the amount it sold for. Can you help me get this money refunded back to my account?

I bought a product on ebay, Fedex delivered to the wrong address, I have a written proof. The seller, Fedex and ebay refuse to Refund. Is there anything you can do? Can you confirm that this is at no cost based on UDAAP laws ? Plus, the other side will pay YOUR costs. Also , that I will not pay you a penny?

My daughter had an ebay account she made in january 2022 about a month before she turned 18 and was selling her things on there. Well she sold some things ad ebay sent 3 payouts to her then in june they locked her account because shewas underage when she made it. They new she was underage because she turned in a irs form when she made the account with her age and all on it. Now they will not release her money she has in the account we have been told everything from they will release it to they are not going to release it and she has sold all her items and is now out of them and her money I sent a dispute notice but did not here from them and now I amtrying to find out what we need to do My daughter is disabled and was doing this to make her a little extra income but now it is causing her to be upset because she cant get her items back and ebay will not give her her funds I was going to file arbitraion but dont know how so if you could please email me back at remington31024@gmail.com as soon as possible that would be great Thank you and have a Blessed day