Do you think American Honda Finance Corp is not playing fair? You have rights under the law and we can help you at no cost to you. UDAAP is an acronym representing laws that prohibit Unfair, Deceptive, or Abusive Acts or Practices in the context of trade or business.
THE BEST PART IS…
If American Honda Finance Corp violated the law, you may be entitled to money damages and American Honda Finance Corp will pay our fees and costs. You won’t owe us a dime for our services. Plus, some of our clients also receive debt relief and cleaned-up credit reports. You have nothing to lose! Call us today at 312-300-5996 for a free consultation.
What is American Honda Finance Corp?
American Honda Finance Corp, born in July 1980, was conceived to provide auto wholesale financing options in the US to authorized Honda dealers. Their coverage includes Honda and Acura products and vehicles. American Honda Finance Corp has been accredited by the Better Business Bureau (BBB) since 2009.
American Honda Finance Corp provides its financial services through leases and retail installment sales. Among the products that are part of their coverage are automobiles, marine engines, motorcycles, powersports products, sport utility vehicles, power equipment, and more.
American Honda Finance Corp Address, Phone Number, and Contact Information
Location
20800 Madrona Ave
Torrance, CA 90503
https://www.hondafinancialservices.com/
+1 310-781-4100
Permanently Closed as of April 2021
Inaccurate Debt Reporting/Billing
The most recurring complaint against American Honda Finance Corp is on their flawed reports. Most issues cited that their payments were not up-to-date, indicating debts that were already paid for including the charges. This failure on AHFC’s part resulted in dire consequences for the affected clients.
Excess Charges
Aside from the inaccurate billing reports, clients have also criticized AHFC for their extra charges. Some have even mentioned being charged after completing their payments and successfully closing their accounts. These charges included property tax charges outside their state laws and unjustified interests.
Deficient Notices
Numerous clients have criticized AHFC for its failure to issue notices for repossessions, additional charges, changes in payment terms, and more. Some of the complaints indicated sudden charges that were not initially agreed on with the contact. Customers have also not received notices of the new charges. This has led to baffled clients, inaccurate credit reporting to credit bureaus (consequently affecting their credit scores), and repossessions at the last hour.
Late Distribution of Vehicle Titles
Some AHFC customers have also lamented about the company’s late title issuance. Despite customers meeting payments regularly and building reputable relations over the years with AHFC, they have been met with slow service, taking days, months, and even years to get their titles and after jumping through hoops.
Poor Customer Service
Clients of American Honda Finance Corp have complained of their agents being rude, degrading, and unhelpful, and providing inaccurate information; being passed from one department or even lender to another; and correspondence taking days or weeks;. This came with complaints about repossessions, faulty debt reports, and delayed issuance of titles, and more. In some cases, problems with the titles took the company years to settle. Unfortunately, these complaints are just the beginning for American Honda Finance Corp. inaccurate debt reporting, excess charges, deficient notices, and poor customer service, American Honda Finance Corp customers are left wondering what options they have regarding their consumer rights.
We Fix Complaints When Customer Service Won’t
Has American Honda Finance Corp used misleading sales tactics? Have you received poor service? Do you have complaints with billing? Do you want customer service at American Honda Finance Corp to listen?
A lot of American Honda Finance Corp Corporation customers aren’t happy with their service and the Better Business Bureau lists 525 customer complaints against the company in the past three years, including complaints for billing and collections practices, problems with a service/product, advertising and sales, among others.
If your complaints haven’t been heard, we can help. At Mike Agruss Law we help customers who have been mistreated by big companies–much like American Honda Finance Corp–and we turn your complaints into resolutions!
We’ll not only file your legal demands with American Honda Finance Corp, we’ll negotiate with the company. If your claim isn’t resolved through these negotiations, we’ll work through the legal process that is outlined in your American Honda Finance Corp contract, which is typically arbitration.
Mike Agruss Law gets results–including zero balances, refunds, and other compensation.
Here’s How to Make Big Companies Listen
It can be frustrating when you rely on a service and don’t get the results you’ve paid for. Big companies make mistakes every day and not only is it their fault, but it can also cost you money, time, and leave you with big headaches.
Have you tried calling American Honda Finance Corp to address an issue, only to be told that the representative has no authority to do so? Or maybe you’ve tried talking to someone higher up in the company, only to be ignored, dismissed, or they take too long, continuing to waste your precious time. Maybe you’ve sent an email to the company which only resulted in a prefabricated response or they never follow through with what they’ve promised.
When you’re limited in your choices for service providers or you’re locked into a contract, what can you do?
Fortunately, you do have options.
Use Arbitration to Settle Your Complaint
Most companies like American Honda Finance Corp have an arbitration clause in their contracts to prevent being taken to court for traditional litigation. This is actually an advantage for the consumer. When you request an arbitration hearing, an independent third-party (the arbitrator) with knowledge of the type of situation involved will listen to the facts from both sides and make an impartial, binding decision. American Honda Finance Corp will have to do a lot of work and there is no guarantee that they will have a successful outcome.
Arbitration is Fast, Inexpensive, and Private
Arbitration with American Honda Finance Corp is conducted through the American Arbitration Association (AAA). According to the AAA Consumer Due Process Protocol, arbitration through AAA will comply with their Statement of Principles, which includes:
- The process is fundamentally fair-All parties are entitled to qualified, competent, impartial arbitrators who will conduct a fair hearing.
- You get access to all relevant information-This includes reasonable costs, confidentiality, reasonable time limits, and meeting times and/or locations that are agreeable to both parties.
- Transparency-AAA provides clear arbitration agreements and the ability for each side to hire their own representation.
- Just process-Arbitration allows the arbitrator to award the same relief as traditional litigation in a binding decision.
- Alternative to arbitration-Mediation and the ability to take the case to small claims court should be available in some cases.
Arbitration Gives you Control and Leverage
When American Honda Finance Corp is alerted that you plan to pursue arbitration, they know it will cost them money out of pocket. Not only do they run the risk of losing the case, but they will also pay for their mistake(s) and the arbitration itself. This gives you more leverage with your demands.
If American Honda Finance Corp doesn’t meet those demands and you have a real complaint, Mike Agruss Law can help by representing you in arbitration where you will get a fair, just, and transparent hearing.
Control and Leverage Triggers Faster Settlements
Large companies like American Honda Finance Corp don’t like the uncertainty and loss of control that comes with arbitration. Not only do they lose the advantage in the situation, but you’re also on equal footing with them in the eyes of arbitration.
The first step in taking on American Honda Finance Corp is to formally raise your complaint. The lawyers at Mike Agruss Law can help you to do so. We will send a letter of demands to the corporate offices of American Honda Finance Corp, letting them know that you’re ready to begin arbitration if a satisfactory resolution is not achieved. Typically, this is 30 days, but it will depend on your specific contract with American Honda Finance Corp.
Approximately 50% of cases will settle before proceeding to an arbitration hearing during this time. However, if American Honda Finance Corp doesn’t offer a reasonable settlement within the appropriate time frame, the next step would be filing a case with AAA. Mike Agruss Law will not only put together the necessary paperwork for arbitration, but we will also help you take the next steps in the arbitration process.
UDAAP and Arbitration
UDAAP is an acronym representing laws that prohibit Unfair, Deceptive, or Abusive Acts or Practices in the context of trade or business. This includes misrepresentation, deception, false advertising, or false promises. These laws emerged following the Dodd-Frank Wall Street Reform and Consumer Protection Act that was enacted in response to the 2008 financial crisis. The ultimate goal with these laws is geared towards protecting consumers involved in financial transactions, educating consumers on their rights, and allowing them access to information and resources to best inform their decisions.
UDAAP laws are regulated by two organizations, the Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC). The FTC expanded the initial UDAAP laws in 2004 to include unfair and deceptive acts and practices. Some standards for unfairness, in particular, include if it causes or is likely to cause substantial injury to consumers, the injury is not reasonably avoidable by consumers, and the injury is not outweighed by countervailing benefits to consumers or to competition.
Every state has UDAAP laws, which can vary widely. However, the lawyers at Mike Agruss Law understand these laws and can use them to get compensation for deceptive practices, representing consumers throughout the country in cases of arbitration at no cost to them. The company will not only pay the consumer, but they will also pay my fees as well. The consumer will never pay me a cent.
If you’re dealing with an issue with American Honda Finance Corp, you might try filing a complaint with the BBB or the customer service team with American Honda Finance Corp. Unfortunately, these avenues won’t always lead to a successful resolution for you, the customer. Instead, you may want to consider an experienced arbitration lawyer to take on your case.
Arbitration is a very useful tool for resolving disputes, and Mike Agruss Law can help. With our expert guidance, we bring the big companies to the table and provide the support needed to get your bills corrected, credit reports fixed, improper fees refunded, and more. Let us pick up the sword for you; you have nothing to lose.
How Do I File a Complaint Against American Honda Finance Corp?
We will use your state’s UDAAP law to file a complaint in Arbitration on your behalf at no cost to you. UDAAP laws include misrepresentation, deception, false advertising, or false promises. Under your state’s UDAAP law, you are likely entitled to money damages for your actual damages. Plus, the other side will pay our fees and costs. You will not pay us a penny. These laws emerged following the Dodd-Frank Wall Street Reform and Consumer Protection Act that was enacted in response to the 2008 financial crisis. The ultimate goal with these laws is geared towards protecting consumers involved in financial transactions, educating consumers on their rights, and allowing them access to information and resources to best inform their decisions.
People, First
We are proud to serve consumers in arbitration cases. We see you as a person, not just a client – and that makes us better at the work we do. We listen. We learn your story. And, as we help you get the money you deserve, we go above and beyond in a way most law firms never could and never would. Because we’re not just lawyers. And you’re not just a client. We’re friends, neighbors, family. We’re all people and here at Mike Agruss Law, we put People, First.
Share Your Complaints Below Against American Honda Finance Corp
We encourage you to post your complaints about American Honda Finance Corp. Sharing your complaints against this big company can help other consumers understand what to do when they have problems with this company. Sharing your experience may help someone else!
