Do you think Chime is not playing fair? You have rights under the law and we can help you at no cost to you. UDAAP is an acronym representing laws that prohibit Unfair, Deceptive, or Abusive Acts or Practices in the context of trade or business.
THE BEST PART IS…
If Chime violated the law, you may be entitled to money damages and Chime will pay our fees and costs. You won’t owe us a dime for our services. Plus, some of our clients also receive debt relief and cleaned-up credit reports. You have nothing to lose! Call us today at 312-300-5996 for a free consultation.
What is Chime?
Chime is a financial technology company headquartered in San Francisco. The company was born in 2013. Today, the company offers a range of services including online banking, automatic savings, and mobile banking.
Chime Address, Phone Number, and Contact Information
Branch Location
818 W. Seventh Street, Suite 930
Los Angeles, CA 90017
https://www.chime.com/
+1 844-244-6363
Monday-Friday: 6am-10pm CST
Saturday-Sunday: 7am-9pm CST
Sudden Account Restrictions
A common complaint among Chime’s consumers is with their account restrictions. Numerous reviews iterated having had their accounts locked for suspicious activities. Upon trying to get said accounts unlocked, Chime commenced a barrage of information requests spanning days, if not weeks, of back and forth with the same information. Some complaints were closed after the complainants sought help from the Better Business Bureau (BBB).
Compromised Accounts
Some account restrictions led Chime’s clients to believe their accounts were compromised. According to complaints, there were suspicious activities with their accounts prompting the restrictions. Some who had reviewed their account activities had suspicions there were also charges in the past that they were unsure of and had never given some thought until the incident.
Illegally Collection of Stimulus Checks
In some of the complaints against Chime, clients had their stimulus checks taken to pay for previous debts. This practice is opposed to some legislations in certain states barring debt collectors and even banks from cashing in stimulus checks. This unethical conduct has left Chime’s consumers piling with bills and needs requiring immediate attention.
Poor Refund Processing
Relating to the account freeze, many of Chime’s customers have requested to close their accounts worrying for their safety. Chime apparently has been inefficient in processing refunds taking time way beyond their timeframes. This has led to many people going behind their necessities.
Lousy Customer Service
With over 4,000 complaints in BBB alone, Chime’s customer service has no doubt failed clients in many ways. Most notably with their unhelpful and long-drawn account processing and refunding that’s left many consumers without their much-needed money during massive layoffs and incredible financial distress. Some have even aired out that if not for BBB’s intervention, their concerns would not have been addressed.
Unfortunately, abrupt account freeze, compromised accounts, illegal collection of stimulus checks, poor refunding, and subpar customer service complaints are just the beginning for Chime. The bank’s customers are left wondering what options they have regarding their consumer rights.
We Fix Complaints When Customer Service Won’t
Has Chime used misleading sales tactics? Have you received poor service? Do you have complaints with billing? Do you want customer service at Chime to listen?
A lot of Chime Corporation customers aren’t happy with their service and the Better Business Bureau lists 4,204 customer complaints against the company in the past three years, including complaints for billing and collections practices, problems with a service/product, advertising and sales, among others.
If your complaints haven’t been heard, we can help. At America’s Consumer Lawyer we help customers who have been mistreated by big companies–much like Chime–and we turn your complaints into resolutions!
We’ll not only file your legal demands with Chime, we’ll negotiate with the company. If your claim isn’t resolved through these negotiations, we’ll work through the legal process that is outlined in your Chime contract, which is typically arbitration.
America’s Consumer Lawyer gets results–including zero balances, refunds, and other compensation.
Here’s How to Make Big Companies Listen
It can be frustrating when you rely on a service and don’t get the results you’ve paid for. Big companies make mistakes every day and not only is it their fault, but it can also cost you money, time, and leave you with big headaches.
Have you tried calling Chime to address an issue, only to be told that the representative has no authority to do so? Or maybe you’ve tried talking to someone higher up in the company, only to be ignored, dismissed, or they take too long, continuing to waste your precious time. Maybe you’ve sent an email to the company which only resulted in a prefabricated response or they never follow through with what they’ve promised.
When you’re limited in your choices for service providers or you’re locked into a contract, what can you do?
Fortunately, you do have options.
Use Arbitration to Settle Your Complaint
Most companies like Chime have an arbitration clause in their contracts to prevent being taken to court for traditional litigation. This is actually an advantage for the consumer. When you request an arbitration hearing, an independent third-party (the arbitrator) with knowledge of the type of situation involved will listen to the facts from both sides and make an impartial, binding decision. Chime will have to do a lot of work and there is no guarantee that they will have a successful outcome.
Arbitration is Fast, Inexpensive, and Private
Arbitration with Chime is conducted through the American Arbitration Association (AAA). According to the AAA Consumer Due Process Protocol, arbitration through AAA will comply with their Statement of Principles, which includes:
- The process is fundamentally fair – All parties are entitled to qualified, competent, impartial arbitrators who will conduct a fair hearing.
- You get access to all relevant information – This includes reasonable costs, confidentiality, reasonable time limits, and meeting times and/or locations that are agreeable to both parties.
- Transparency – AAA provides clear arbitration agreements and the ability for each side to hire their own representation.
- Just process – Arbitration allows the arbitrator to award the same relief as traditional litigation in a binding decision.
- Alternative to arbitration – Mediation and the ability to take the case to small claims court should be available in some cases.
Arbitration Gives you Control and Leverage
When Chime is alerted that you plan to pursue arbitration, they know it will cost them money out of pocket. Not only do they run the risk of losing the case, but they will also pay for their mistake(s) and the arbitration itself. This gives you more leverage with your demands.
If Chime doesn’t meet those demands and you have a real complaint, America’s Consumer Lawyer can help by representing you in arbitration where you will get a fair, just, and transparent hearing.
Control and Leverage Triggers Faster Settlements
Large companies like Chime don’t like the uncertainty and loss of control that comes with arbitration. Not only do they lose the advantage in the situation, but you’re also on equal footing with them in the eyes of arbitration.
The first step in taking on Chime is to formally raise your complaint. The lawyers at America’s Consumer Lawyer can help you to do so. We will send a letter of demands to the corporate offices of Chime, letting them know that you’re ready to begin arbitration if a satisfactory resolution is not achieved. Typically, this is 30 days, but it will depend on your specific contract with Chime.
Approximately 50% of cases will settle before proceeding to an arbitration hearing during this time. However, if Chime doesn’t offer a reasonable settlement within the appropriate time frame, the next step would be filing a case with AAA. America’s Consumer Lawyer will not only put together the necessary paperwork for arbitration, but we will also help you take the next steps in the arbitration process.
UDAAP and Arbitration
UDAAP is an acronym representing laws that prohibit Unfair, Deceptive, or Abusive Acts or Practices in the context of trade or business. This includes misrepresentation, deception, false advertising, or false promises. These laws emerged following the Dodd-Frank Wall Street Reform and Consumer Protection Act that was enacted in response to the 2008 financial crisis. The ultimate goal with these laws is geared towards protecting consumers involved in financial transactions, educating consumers on their rights, and allowing them access to information and resources to best inform their decisions.
UDAAP laws are regulated by two organizations, the Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC). The FTC expanded the initial UDAAP laws in 2004 to include unfair and deceptive acts and practices. Some standards for unfairness, in particular, include if it causes or is likely to cause substantial injury to consumers, the injury is not reasonably avoidable by consumers, and the injury is not outweighed by countervailing benefits to consumers or to competition.
Every state has UDAAP laws, which can vary widely. However, the lawyers at America’s Consumer Lawyer understand these laws and can use them to get compensation for deceptive practices, representing consumers throughout the country in cases of arbitration at no cost to them. The company will not only pay the consumer, but they will also pay my fees as well. The consumer will never pay me a cent.
If you’re dealing with an issue with Chime, you might try filing a complaint with the BBB or the customer service team with Chime. Unfortunately, these avenues won’t always lead to a successful resolution for you, the customer. Instead, you may want to consider an experienced arbitration lawyer to take on your case.
Arbitration is a very useful tool for resolving disputes, and America’s Consumer Lawyer can help. With our expert guidance, we bring the big companies to the table and provide the support needed to get your bills corrected, credit reports fixed, improper fees refunded, and more. Let us pick up the sword for you; you have nothing to lose.
How Do I File a Complaint Against Chime?
We will use your state’s UDAAP law to file a complaint in Arbitration on your behalf at no cost to you. UDAAP laws include misrepresentation, deception, false advertising, or false promises. Under your state’s UDAAP law, you are likely entitled to money damages for your actual damages. Plus, the other side will pay our fees and costs. You will not pay us a penny. These laws emerged following the Dodd-Frank Wall Street Reform and Consumer Protection Act that was enacted in response to the 2008 financial crisis. The ultimate goal with these laws is geared towards protecting consumers involved in financial transactions, educating consumers on their rights, and allowing them access to information and resources to best inform their decisions.
People, First
We are proud to serve consumers in arbitration cases. We see you as a person, not just a client – and that makes us better at the work we do. We listen. We learn your story. And, as we help you get the money you deserve, we go above and beyond in a way most law firms never could and never would. Because we’re not just lawyers. And you’re not just a client. We’re friends, neighbors, family. We’re all people and here at America’s Consumer Lawyer, we put People, First.
Share Your Complaints Below Against Chime
We encourage you to post your complaints about Chime. Sharing your complaints against this big company can help other consumers understand what to do when they have problems with this company. Sharing your experience may help someone else!
Submitted Comments
My phone was stolen and I didn’t have the chime app & when I got another phone to have the same number my money was taken from my account & chime is saying no error occurred as far as it being an unauthorized transaction
They took 250.00 out of my account that I has sent to me to buy diapers and food for my grandchildren they claimed they had put money in my account without me requesting it or knowing it was there . Explained to them
This was fraud or trickery . So since the money was used they placed in my account without permission to do so I still owed it . I fee like this was trickery and fraud considering I never requested money from them . They caused me
Extreme stress and worry cause now I had to figure out where to get money for
Diapers and food for my grandkids . Please help
I would like to like a lawsuit against chime bank for fraud.
I’m not sure if you all could help me, but someone used my information to open an account with Chime and now they’re requesting for me to send proper identification for them to proceed with verifying me, which is something that should’ve been done in the initial set up of whoever opened this account.
A chime representative stole my ssi direct deposit from my account and I have a lot of screenshots and documents please help me I\'m so frustrated
On Feburary 23 I had 13 unauthorized charges to Playstation Network all the charges were for different amounts but all took place between 130pm and 330 pm. I was at work that day until 1:55pm. I noticed a message come across the phone screen at 335 pm saying my purchase of 75,15 was approved and I knew I had not bought anything so I went to my chime app and noticed these 13 charges so I quickly froze my card will I was in the app and called chime to report these charges. The representative said no problem we will git me my money back and not to worry. So she filed the first dispute on the first 10 transactions because the last 3 were still pending and need to be settled before they can be disputed. The representative went through the questions they always ask and said ok the dispute has been successful filed and to call back to dispute the other 3 charges as soon as they had settled. Mind you this is 335 when I called which is just 5 minutes after seeing these 13 charges on my account and 5 minutes since the last charge had been done. So I call chime back the next afternoon after work to dispute the remaining charges and I go through the intake questions with the representative like I did the day before and she says my dispute has been filed and not to worry. Both intake interviews asked the same questions which I have that documents from chime and both of them have the date wrong for the date that i contacted chime. They say I contacted them on Feb 22 and that the charges were done on Feb 23 well how am I gonna contact them to report unauthorized charges BEFORE THEY EVEN HAPPENED? Both my disputes have been denied 3 times and each time they say based on their investigation they determine no error occurred all with about 24 hrs after I have appealed the decision. I asked for all documantion from what they used to base their decision from and all they sent me was a pdf of the intake interview a pdf of the evidence I uploaded to them on my behalf which were sctrreshots from my chat with Plaustation, my statement from my employer about my hours worked the day the error happened and my email confirmation from the CFPB on filing a claim with them about this issue. The last address they sent me on what they based their decision was just my monthly account statement. So nothing they sent me shows me ow they can say I made these charges they haven\'t sent me any proof to be able to show 100% proof I made all thise charges or any proof at all that I did this . I have talked to Playstation Network 3 times and all 3 times they tell me since I have no email that comes up in their system and no account number or gamertag which I have none of those things because I have never had a Playstation account so Playstation tells me they can\'t help me and my bank needs to do charge back for these charges to get my money back. I have told Chime this 3 times now and wrote a statement and uploaded it to my dusputed file but don\'t see that on my pdf that they sent me of my supporting documents I submitted. I have filed a police report also but am not able to get a copy of that until 3/3 and then I will call chime and open another appeal and submit the police report. The charges all total just over $500 which isn\'t a huge amount but I work too hard for my money for chime to think that doing this is ok cause it\'s not and has caused me somuch stress and distrust in their data security this is the 3rd ir 4th time in 2 years I have had unauthorized charges to my account there\'s no reason this should keep happening. The other times somehow soneine got my virtual card numbers but this time it was my actual physical card that they got the numbers of which I have in my possession and always have had it and never gave anyone the card or the pin number. I have also NEVER HAD A PLAYSTATION ACCOUNT. I JUSTCWANT MY MIBEY BACK AND THEN I WILL CLOSE ALL ACCOUNTS WITH CHIME
My name is Makara Haynes. I recently traveled to Barbados from May 20th to May 27th. While I was there, I used my bank card, and shortly after, I discovered that all the money had been withdrawn from my account. As soon as I realized my accounts were compromised, I called the bank, but I was unable to verify my identity during the call.
I informed the bank about my inability to verify my account, and the representative advised me to file a police report, which I did. I submitted the report to their fraud department as requested, but they claimed it wasn\'t sufficient proof. They asked for additional documents, which I provided, yet my claim was denied again due to a lack of evidence.
I feel lost and unsure of where to turn next. Over $3,000 has been taken from my account, and the bank has informed me that they won\'t refund my money because they don\'t have enough proof that I didn\'t authorize the transactions. This entire situation has been incredibly stressful, and I’m struggling to manage my bills without any funds.
Thank you for your time and assistance; I truly appreciate it.
I am seeking legal representation regarding a dispute with Chime Bank that is causing the imminent loss of a home purchase.
Matter Summary:
On January 1, 2026, I requested a check for $14,000 from Chime for my house closing costs. Chime provided conflicting information in writing, first claiming the check was mailed on Jan 1st, then later stating it was mailed Jan 3rd. As of today, Jan 20th, the check has not arrived.
Recent Bad Faith Actions:
Last week, a Chime representative named Henry acknowledged the delay and committed to calling me today (Tuesday, Jan 20th) to arrange an overnight replacement if the check had not arrived. Despite my numerous emails today, Chime has gone silent and I have received no call or response.
Damages:
My final closing date is tomorrow. Without these funds, I will default on my purchase agreement, losing the house and incurring significant financial penalties and extreme emotional distress.
I have documented all conflicting written statements and the failed timeline provided by their support team. I would like to discuss my options for a demand letter, arbitration, or a lawsuit for negligence and breach of contract.
Please let me know if you are available for a brief consultation this evening or early tomorrow morning.
Best regards, Stefanie Strom
Fraudulent charges since 2024 till 2026 on my chime statements
I submitted a check via my mobile check deposit app on Chime and it was rejected because supposedly it was a duplicate check, the information that Chimes mobile check deposit feature captured did not match the information from the check I was trying to deposit. I called customer service regarding this error on their behalf submitted proof of the check in question and even then it wasn\'t enough chime just kept giving me the run around ending in my deposit not being honored or accepted. It was very important that I get that money in my account to pay for medical equipment needed and I was treated as if my 5 years with chime was nothing to them. On top of that they have done this to me 3 times in the last 2 months faulty system with unreliable human verification skills . I\'m speechless this kind of behavior is tolerated by so many people.
I reported an individual who does fraud sells drugs and stolen from my family n me Cash App boot me out for reporting it! Then I go to chime to dispute it! They denied it in less than 2 hours! This guy is manipulating the accounts like I even have txt were he says he sits with power ful people threats me! N the cops are covering for him! Oh yeah n I got verzion! N the first time 0 deposit n auto pay bounced once I got restricted but have payed 3 bill in a month! N my credit went up but since the reserviotion is on im treated like a prepaid customer
My money was stoleing 1400 my truck was broking in to I report it to police send chime case num and report well the back transacting was being investigated my disbutied was denied 2tiime and account close were I couldn\'t get no info my card was stoleing and they will not give me the num. That was rent and car payment I got behind and lost my place and car is next I need help
Fraud, thief ,I deal with hackers,they stole my identity ect . And chime let it happen I have gone through a lot that happened to me including my son who only lived 8 days
Hello,
I’m seeking legal help regarding FEMA disaster-assistance funds that were wrongfully withheld by Current (Finco Services, Inc.) and its partner bank, Choice Financial Group (FDIC #9423).
On October 19, 2025, I received notice from Current that my account was permanently closed and that all future deposits would be rejected. Despite that, on October 31, 2025, a $6,234 FEMA TREAS 310 disaster-assistance deposit was accepted and credited to my account but has since been frozen and inaccessible.
These funds were issued under the Robert T. Stafford Disaster Relief and Emergency Assistance Act (42 U.S.C. §§ 5121–5207), and once accepted by a financial institution, they cannot be withheld, seized, frozen, or offset except as expressly allowed under federal law (44 C.F.R. § 206.110(g)). By withholding these funds, Current and Choice Financial are violating both the Stafford Act and the Electronic Fund Transfer Act / Regulation E (15 U.S.C. § 1693f; 12 C.F.R. § 1005.11).
I contacted Current repeatedly at support@current.com, disputes@current.com, and legal@current.com but received only template replies with no good-faith basis, no Regulation E investigation, and no written determination.
The delay has caused severe hardship — the October 31 FEMA payment included funds intended for November 1 rent, and mailing a physical check instead of releasing the funds electronically has left my family in financial distress.
Hello, my name is Justin Wong and I am submitting a formal complaint against Chime Financial and its partner bank (either The Bancorp Bank or Stride Bank) due to their failure to refund money after resolving a chargeback dispute in my favor.
I purchased a used engine for my BMW 435i using my Chime card from a business known as Top of the Line Motors / Turbo Auto Parts / Phoenix Auto Parts. The product arrived defective with multiple issues including:
• Evidence of overheating (dry-rotted hoses, failed gaskets)
• Inaccurate mileage claim
• Mechanical problems (oil leaks, compression issues)
• Clear signs of engine damage
I provided photo and video proof, mechanic documentation, and dispute evidence to Chime. On September 8, 2025, Chime confirmed that the chargeback was approved in my favor.
However, I have still not received a refund. It’s now been over 90 days, and this delay is causing me serious financial hardship. I rely on my vehicle for work and daily transportation.
I’ve already filed complaints with the following agencies:
• FDIC (Reference Number: 01948970)
• CFPB (Reference Number: 251104-25542055)
• FTC
• BBB (Case Number: 24082283)
• Washington State Attorney General’s Office
I have also retained Bachuwa Law to represent me, but I’m open to any additional legal support. I believe Chime’s inaction violates UDAAP laws (Unfair, Deceptive, or Abusive Acts or Practices), and I am requesting assistance pursuing compensation, damages, and enforcement.
I am ready to provide full supporting documentation.
Thank you,
Justin Wong
Seattle, Washington
Email: enzowong1996@gmail.com
Phone: 206-671-0875
I filed a dispute with Chime on August 12, 2025 for $4,532 related to a defective engine I purchased from Turbo Auto Parts. I provided all required documentation, including receipts, fraud evidence, video proof, and reports filed with the FTC, BBB, and Washington State Attorney General.
In mid-September, I was told by a Chime supervisor that Visa found an error in the transaction and ruled in my favor. I was assured that my refund was being processed. Then I was told on October 12 that arbitration would end by October 27, and I’d receive my refund. As of October 30, I was told again to wait until November 10, which contradicts the 90-day federal deadline.
I’ve called multiple times, and each Chime representative gives me different and inconsistent information. Some say the dispute is still under review; others say it’s in the final phase. Yet there’s still no resolution, no refund, and no written explanation.
This is my hard-earned money, and I am extremely stressed. I’ve never experienced such a lack of accountability, transparency, and respect for federal timelines from a financial institution. I am demanding a full refund of $4,532 and a written statement explaining the handling of my dispute.
I have filed 6 disputes, rebuttals , chargebacks or whatever Chime is calling them and everyone has been denied. I have all the evidence that is in my favor for the money to be refunded to my account but they keep denying it. I keep hearing lie after lie after lie from their customer service reps and no one can seem to keep their stories straight . This last time I called them one customer service rep said that the dispute was still open and she transferred me to someone at member services and they told me that the dispute had been closed. I have sent them every piece of evidence to prove my case and to show that the money should be refunded but I found out that it\'s Chime that decides whether or not to deny the claim or approve it. The evidence is right in front of them and are they blind or just stupid
6000 dispute denied place with all evidence. Police reports. Caused me to loose work hours answer hus as almost r dying cuz we could f get our mo ey back after a scam
On Friday, July 25, 2025 I noticed some suspicious charges appearing on my chime account through the Chime app. I reached out to chime via the Support chat within the app, notifying them that I, Valencia was not attempting those charges in Kissimmee, Florida. The charges were for various transactions such as; Domino’s Pizza and Smoothie King. I noticed a straight talk phone bill that was attempted to be paid as well. In the Chime chat, the AI Bot told me that the charges could not be disputed because they were still pending. I then called customer support. The customer support number I used was 844-244-6363. When calling the support line I was directed to verify my identity by pressing one. After pressing one, I would receive a phone call back. The customer service agent called back from the chime number and the number was 844-244-6363, the caller id read Chime Financial. The customer support agent asked me to verify my information asking my first and last name as well as the last four digits of my Social Security number. The agent then told me that my account was compromised. He assured me he would assist me with transferring those savings funds to a different account using the chime app. He also verified the fraudulent charges on my account. The Chime customer service agent told me I needed to do this using the pay function within the app. He gave me an account number to pay the transfer to, with a New Account Protection note. (NAP) The Chime customer service agent then responded that I would receive an email that the funds were transferred into my new account. However, I never received an email. I told the customer service agent that the email never came and then the phone call hung up. I then immediately called the Chime customer service line again 844-244-6363. I was again asked to verify my identity by pressing one to receive a phone call back from Chime. I received a phone call back but this time it was a female Chime agent. I explained to her that I was on the line with somebody from chime and the phone hung up and they were transferring my funds to a new account due to the fraudulent activity. The new Chime agent then told me that my account was compromised and that she could help me secure my account by opening a dispute, the money was not transferred to a new account. The agent said that it was not chime that called me, even though the call with her was a call back from Chime as well. I explained to her that on the current phone call with her, I did have to press 1 and receive a phone call back. The agent told me that she would help me get my funds back, and I believed her. I uploaded all documents for the event that just transpired that day. I also called the police and file police reports with the City of Memphis and the state of Tennessee. I have filed 3 disputes for this Chime impersonation fraud. I have submitted screenshots of my interactions in the Chime App Chat. I have submitted screenshots of the timeframe these fraudulent calls began from Chime Financial official phone number. I submitted these for proof that all of this happen as I was attempting to contact the REAL Chime Financial. I have submitted police reports and have also submitted my work schedule verifying, I was in Memphis, TN on 5/25/2025.
Fraud was done to my chime account while I was incarcerated, chime has denied my disputes 4x already , I\'ve send them incarceration and police reports to prove my case and nothing . My job is on the line now cause I have no money to get my truck from impound , I lost another vehicle in proses , my bills are pilling up , my credit score went down and I can\'t a loan at least to overcome this hardship.
Chime closed my credit builder account due to me filing bankruptcy with no notice to me days before. And i lost my whole paycheck that week. Had no money. They owe me $1345.89 and refuse to issue me a refund check.
I had 3 charges Feb 22 fraud charges chime has denied 2 times all 3 were for 75 then I just recently got a charge for 20… again fraud… they just keep denying my claim I filed a police report which hasn’t helped…
Need help with filing an arbitration case against Chime for not helping me receive $2000 sent to the wrong person.
Chime will not refund $350 I accidentally sent to the wrong person. I immediately called Chime when I realized the mistake. They only disputed less than 24 hours and said they couldn’t refund. Even after requesting it back from the recipient. I really needed that because I am staying in a hotel right now.
I am having trouble with Chime and Stride bank not refunding my money taken from an ATM at Patrons bank inOkmukgee Oklahoma I have receipt and letter from Patrons bank proving that I only received $40 after requesting $700 and the balance being refunded back to my Chime account but Chime refuses to give it back. I am 68 years old and taking care of 2 grandchildren on my social security and that $700 was all I had left until April 03. I am at my wits end because the Chime customer service is clueless and no help at all . I filed a complaint with Chime on March I6 as well as with the CFPB and have called Chime every other day. I have been dealing with this for 2 weeks and very depressed over the situation. I desperately need my money and to be reimbursed for returned check charges trying to buy grocery’s and pay bills because my money was not returned to my account.
I cash deposit 400.00 into my chime checking account never received my money and chime is giving me the run around and not my money
I cash deposit 400.00 into my chime checking account and did not receive my money or any help from chime representatives only a lot of documented lies
I have been scammed by an online casino and I didn’t receive my promised cashback bonus ! And I have requested that from the merchant multiple times and they kept on giving me the run around so in this case I was scammed and cheated so I had requested to dispute the charges since the merchant didn’t want to issue me my entitled money !but chime denied my dispute 3 times and along with police report and many proof of evidence
Dispute denial against Sofi and chime plz help
Dispute towards chime and Sofi
Chime allowed instacart to take 4.99 off my chime card without my permission or authorization this happened multiple times I don’t own a instacart account never have. I contacted chime about these fraudulent charges and they denied me my money back. After I did some investigation myself I found that instacart and chime has a contract together which now I understand how instacart was able to have access to my personal information and financial information. That is considered identity theft and fraud and I want both companies to compensate me for the misuse of my information.
Chime closed my account with 2,500 dollars in my savings because they said i breached the agreement but didn’t tell me what I did to breach it I called them for 5 years now and they still tell me the same thing from security purposes they can’t tell me why i don’t think that’s legal if u gone take my money atleast tell me why i contacted cfpb they contacted chime and chime said they need some information but wen I call to give the information they say they can’t help me if been in a messed up place since that loss the money I got was from back pay from my unemployment during covid time pua pandemic funds and stimulus funds I’ve and instacart funds
I need help getting my money back chime is a fraud
Need help getting my money back from Chime that they owe me that was deposited in savings and checking accounts with them when they shut my accounts down due to expected fraudulent activity in December 2020. I have tried multiple times to solve this issue with them on the phone with no results. They owe me right at $9000
Issue with denied dispute with Chime
transaction because it was not going to allow me to access the funds right away however chime and put the funds on hold for the full amount of $578.97 and they told me to wait 7 to 10 business days I waited, and I noticed that the transaction completely disappeared off of my checking account I took a screenshot prior to this happening thank God that I have the screenshot now I’m getting the runaround about receiving my money that they put on hold and never returned to me stating that it’s probably on Cash app and when Cash app has no access to my Chime account to place those funds on hold to this day I’m still waiting for my money and it seems like they are not going to give it to me, they keep giving me the runaround. The customer service is very shitty. No one understands anything. I even submitted proof of the screenshot and sent it to them filing a dispute on their end and they still are giving me the Runaround. I am very upset at this point because I need to buy things for basic needs and living. I need to pay bills and I need to put gas in my car. I am already struggling and this money was from my financial aid.
I’m reaching out because my chime account has been compromised & has multiple unauthorized transactions totaling over $1,855.33 after reaching out to support and submitting a dispute with documentation supporting my claims I was still rejected over and over. Please help asap!
Chime allowed a charge to go through and I didn’t authorize it disputed the charge fir a refund did a police report and they keep saying nothing was found in error
I opened a chime account somewhere around 2018 I didn\'t use the account for awhile then fama deposit money in my account to help me pay my rent it was around 800 dollars I went to take the money off and after only taken 200 out of the account it said that I had no money it was only in the account about 30 mins are so I called chime while I was still at the ATM asked them how is it that the money was just deposit in the account and all it would give me was 200 dollars and said my account had no more money chime said said I had to file a dispute to get my money back so I did I gave them all the proof for the ATM and receipts told them how I called and was taking to chime while at the ATM still I didn\'t get my money back and on top of that it was my rent money so I couldn\'t pay my rent of 1,000 so the landlord started charging me 50 dollars a day for the rent being late by the time I was able to pay it the late fees was more then my rent was I had to pay 1,000 rent and 1,250 in late fees I was calling chime almost on a daily basis becaus again then money went in my account it flow out so fast I would call chime asking them to please help me because something wasn\'t right with my account that there was charges in my account I didn\'t do I was told that they couldn\'t help me are even get someone else from chime that could help me I would tell the chime re representative how is that chime has a lot of peoples money in there bank, so if we trusted chime to put our money in there bank why shouldn\'t chime make sure the people money is safe. So I called chime and called chime begging for them to help me figure out who was getting my money out of my account I did this for a year then my father passed away on Dec,16 2023 I was getting a check from my father\'s passing 17,000 are so asking chime to please open me a new account so I could put that check in it to clear oh they still couldn\'t do that I told chime that I wasn\'t putting that check in that account so someone else could hit the lottery so had had to ask my father\'s bank how had give me the check and that was on Jan 20, they handed me a little over 17,000 dollars in cash that day I didn\'t like having all that cash on me so I called chime again and I told chime that I had cash that check at my father\'s bank but I still needed to put all that money in a safe bank, oh I was told that chime is a safe bank I said not but I told chime that I was putting 1,000 dollars in my account and let\'s see what happens and I wasn\'t going to use the account to show them that someone has been stilling my money and chime refuse to give it back to me and sure enough I put money in my chime account and money on my cash app account and my Venmo account and I still had about15,000 dollars in cash still on me and my taxes of over 4,000 also went in my Venmo account when I say this as soon as that money went on them cards and I said them cards all three account had all my money started missing out of the accounts then chime would pull large amounts of money out of my Venmo account my cash app account and my account wasn\'t even sat up for any bank to transfer money from my Venmo account to my chime account or for cash app to chime I called chime and said ok this is not right how can chime keep allowing this to happen with me calling in on a daily basis begging them telling them that something was going on in my account somebody was stealing my money and chime did nothing at all but said that I had suspicious activity going on in my account and they closed it so then I was screwed I need help please.
Chime allowed unauthorized transactions totaling nearly $1,500 on my debit card. I was required to file two separate disputes since some charges had not yet settled. The first dispute was approved, and I received a refund of nearly $500. However, the second dispute, for almost $1,000, was never resolved.
It has been over a year, and despite numerous attempts to provide the requested information, I have no updates or resolution. I am out of additional information to provide and still do not know what happened to the remaining funds. This situation has caused significant financial hardship, and while Chime denies fault, I am not at fault either.
Any assistance in resolving this matter would be greatly appreciated.
I want to talk to someone Or Jackie Lano a free consultation. I having a problem with chime bank.
My payroll Direct Deposit has dissapeared from my Chime Credit Builder account, and Chime claims to have a GLITCH in their system since last Tuesday. I am getting no help or answers as to why my money is not reflecting in my account. I have no money to FEED MY CHILDREN.
Y\'all have pool services in your service is not active I\'ve been trying to remember for a minute now and I haven\'t received my car yet so I\'m able to I\'m not able to overdraft my account or use get my pay
I went to a ATM location and have the Chime logo, I went to dispense $300 for my rent from an ATM. I then never received my cash from the ATM but I did receive a receipt along with information on my account stating that the 300 has been taken out, but I never received this month. This has happened on March 1 of 2024. I filed this dispute March 6 of 2024, even though I gave them all the information I had and the managers information they keep denying my claim and I’m still out of $300 in Chime is saying that it’s not their ATM but their logo is everywhere on it and they have no way to contact the merchant that owns the ATM.
Filed a fraudulent charge claim with chime, they did return the charge. However 2 days later allowed the same merchant to run another charge for a different larger amount. The charge was then allowed to clear with no funds in the account. This overdrafted the account in the amount of 2366.00. Then refused to close account which resulted in my SS check to be deposited, to which they have kept of course because of the negative balance. This has put a tremendous amount of stress on our life this month. We have been unable to pay our bills,which has resulted in late fees and disconnections. This was all after we were assured that the card would be shut down and a block put with that merchant. Now they refuse to reopen the claim and has even hung up on phone calls. They refuse to provide documents that they say they used to do their investigation. I believe that I should be entitled to my direct deposit that they kept, along with clearing my balance. I also feel they should have to male sone kind of compensation for the 2 months that this has gone on and reasonable compensation for the late bills and stress that it has caused.
My partner who is in hospice has a chime checking account. He had more than six thousand dollars in Google play charges over the course of two months. These were obviously fraudulent, 99 cents to 2 dollars at a time done non stop each minute everyday until the account was drained. Chime is denying the claim. As I said my partner is in hospice. We don\'t have the time or energy to fight this. Is this something your firm can help with?
I have a chime issues and would like to discuss it.
I have a Chime issues and trying to discuss it.
My mom passed away she had 2 Ira accounts I closed them and put them in my chime account $13000 chime closed my account and states the no refund I filed a complaint with the CFPB and the bbb Thay still refusing to refund me my money I have proof where it came from can you help me
Did not receive benefit check
My mom passed and left me 2ira accounts I closed the accounts and put them in my chime account $13000 yesterday Thay closed my account for no reason and there is no refund of my money
Chime is taking money from me through my pay and giving me less the following pay period, essentially scamming me out of money.
a couple disputes of money taken and money not being returned after emailing proof of disdiscrepancies
Chime opened a credit card and checking account on my name without my consent. I had no idea until i saw the emails.
Chime refuse to reimburse my $300 that was never receive by me from the ATM on 6/25/2024. I have a police report that verified from the store video camera I never received the $300.
Chime unauthorized people take money out of my account make unauthorized transactions failed to do a thorough and investigation denied my evidence sent to them disregard my police report and close my account which left me in my children homeless they close the account and I’m out of over $15,000
Chime owes me for 2 different chargebacks
Chime Bank claim to help me with credit builder well I found out that the chime Bank is a fraud because they open Experian credit company in my name without my permission not only that chime Bank claims to send money to a secured account though Experian well why they haven\'t received a dime from chime Bank on my behalf? I call
My pay should have been direct deposited by now from ssdi and when I talk to customer service I get the runaround with no answers and am just left more confused. This happens every month
Chime continues to deny my disputed charges totaling over $2600 without explanation. I\'ve disputed the charges 7 times and they have yet to reach out with any follow up questions. The disputed charges were the result of a robbery. I\'ve provided the police report to Chime, but they continue to deny my disputes. My hope is to recover the disputed charges.
Chime has closed my spot me since 02/20/2024 and they been taking my money be I know longer have it since February so u r stealing my money and I want a refund and I told no
I recently had a charge on my Chime credit builder credit card that was not authorized. Short story is -I have had fraud alerts on my credit builder card. Therefore, reported it
compromised and had a new credit builder card sent to me -within three days of that new credit card being sent to me and me activating it-it was used on a hotel booking app. lhad notused this app since January of this year nor did this app have my new credit builder card number. had received a Chime fraud alert on my credit builder card. Then the money was taken from my credit builder card and then I received another fraud alert from Chime after the money was taken. I called the booking app and ask them how they had received my brand new credit card number. I recorded the conversation she couldn\'t answer. I called Chime ask them how this booking app got my new credit builder card number. Recorded that conversation as well. The lady proceeded to tell me that Chime has a program with Visa that gives out numbers and l ended the conversation right there because I wanted to talk to a lawyer. I have calls.l have screenshots. Ihave everything that you possibly can imagine showing all this.
Please advise.
I closed my time account at the end of April because I was unable to transfer money out of the account. It took a month for them to send me my balance check and when I deposited it it bounced because of insufficient funds. I was charged $47 for the bounce check fee. It then took another month for them to send me a new check but they refused to cover the cost of the bounced check. I\'ve lost a few hundred dollars in interest hours on the phone and now they want me to eat almost $50 because they messed up. It wasn\'t a huge amount about $20,000 but it has been an inconvenience at the
Very least. I deposited the second check I received yesterday I\'m hoping it doesn\'t bounce as well.
I submitted to chime about fraudulent activities done on my card and they instantly denied my claims within 2 hours when my claims was valid. I need my funds back
Chime is refusing to refund my money from a failed ATM transaction. They have the documentation from the ATM owner. They are refusing to give me the balance owed
All of my accounts associated with this particular bank have been compromised as a result of fraudulent activities. Upon contacting the bank to contest all of the transactions, they merely replaced my credit cards and resolved the dispute on the same day. I have also submitted supporting documents for my other accounts to substantiate my claims. Unfortunately, my accounts remain in the negative, with no one having reviewed the provided documents, and they are still being utilized at this very moment. It is imperative that my accounts are restored to their original balance as soon as possible. Currently, only one of my bank accounts has issued a refund, while the other account with Chime has not taken any action. I have been a customer of this bank for six years and have never encountered this issue before.
I filed 218 disputes with chime for unauthorized transactions totaling 5,081.00 however Chime decided to close my case a day after with no evidence and no reasoning behind their decision, i called them back up to fight against the closed dispute they came back with no error was made, and that if the merchant provided any evidence that it would be included in the email; there is no evidence or anything from the merchants side of this to prove why they have come to the decision that they have made, i have also reached out to the merchant with no reply and no resolution , this threw a giant wrench into the plans that we had to move and transfer jobs and has left me stuck in a bad situation overall
Chime Financial Inc paid out $999.00nto an unknown merchant, entity, person without my authorization on 09/15/2023. My disputes were denied and my phone calls left me without any resolutions. My police record was not honored. I have contacted several agencies about this matter, but up to date no resolution. Can you help me with this matter? I just want to get my money back.
I submitted my first dispute on March 29, 2024 of 2,840.00, and received my first denial on April 19, 2024. Additionally, my dispute has been denied 6 times already. I am currently on my 7th rebuttal. Chime states on it’s website “ If we can\'t resolve your dispute within ten business days (20 business days for new accounts), we may add a temporary credit to your account balance to cover the disputed amount. Dispute types under Regulation E are eligible for temporary credit. This regulation covers both authorized and unauthorized electronic fund transfers at places like ATMs, point-of-sale transactions you make with your debit card, or automated clearing house (ACH) systems. In addition, all disputable Pay Anyone transfers are eligible for temporary credit. “ I was denied the credit the same day I submitted my dispute, and my dispute passed the 10-business-day mark without receiving a provisional credit. The website clearly states that under Regulation E, both authorized and unauthorized transactions are entitled to this credit. My dispute falls under the category of \"non-receipt of goods and services,\" which is considered a point-of-sale transaction. Chime has clearly violated Regulation E in this case. Since my first dispute, I have consistently informed every representative that I am filing under Regulation E and read them my Regulation E rights. I have included my Regulation E rights in my past complaints to the CFPB, FDIC, and BBB, as well as in my intent to sue letter to Chime. However, discovering the information currently on their website is disturbing because it clearly shows they are violating my rights. Cash App has provided merchant documentation confirming my authorization of the charge, which I submitted. However, this hasn\'t resolved the issue. Cash App is only addressing a $100 dispute, which is inaccurate. The full dispute amount should be $2,840. The problem arose from a payment made for goods and services that turned out to be a scam. I have neither received what I paid for nor a refund. Despite having clear evidence of an error, Chime continues to deny any mistake. I still haven\'t received documentation proving that an error occurred. Just because I authorized the payment doesn\'t mean I received the goods and services I paid for.
I have a few complaints first one is this someone has been using png my identity per my old iPhone and old address. And I want to add overall I am happy w chime but this past fall I’ve had MAJOR issue. Long story short I asked for them to refund/stop over $3000-$4000 in charges I was being charged to a rental car company bcz that wasn’t our (rental company) agreed upon price. They refunded me $2000 approx and then the rental car submitted a bill of over $6000 and they had me over drawn for over a month with my credit builder account showing negative. A few weeks later it says I’m over drawn only $ 579 (approx) I’m curious but I had a few other things going on with fraud so …. All of a sudden it tells me I can’t use the card until I pay on the over drawn amount. I can’t remember but I’m sure there is record of it I made a few payments. Still unable to use the card. I believe I paid it down to 300 or so. But next thing I know I was contacted by some bill I used for autopay saying they couldn’t use my card. I dig a little further and find that Chime without ever contacting me or informing me, or attempting to call me completely cancelled my credit builder bcz of being financial responsibility in regards to my car rental. Meaning that they would have had to pay the 6k. If they had done as I asked in the first place this would never had been an issue. So the cancelled my original credit builder card, reissued me another one (so they say but they never did) but the fake temporary one they issued to I guess say was my actual card as a defense in response to not paying the car rental shows in my chime card info. Under card numbers and luckily I have a photo I took of my original card I’ve had since 2019/2020. But I digress. If they did not pay the rental car why did they say I was over drawn? Bcz up until that issue any time I was over drawn I paid my bal to zero or I wasn’t able to use the card. Furthermore I pulled my credit and they have the nerve to post a negative mark on my credit report that I want removed! They fucked up (excuse my language I tried telling them and contacting them (nightmare) u get a bot most times and the reps can’t and couldn’t understand what was happening to my account. That’s basically it for that more or less. But to me thats scandalous. Then a year maybe year and a half someone used my debit card to get a uhaul truck and gas I filed a dispute they gave me the money then took it back and that sucked bcz I needed that money at the time for my real id birth certificate. That I still haven’t gotten. But I was like I never rented a uhaul. Not for legit like 15 plus years but they won’t give me my cash back. But I’m stuck w them bcz someone has opened bank accounts for me with every major bank and did fraud so . I’m attempting to clear all of that up. Ok hopefully I’ll hear back
I am very confident I have a multitude of provable reasons to sue chime.
Closed account Feb 14th “closure to being rude and disrespectful” to start. Proof they falsely disputed payments to merchants collected after closure. Refusal of information to this date. I own a small business of 14 years. It affected my home purchase and my credit card processing company I have used for 12 years. 100’s of emails and lies. I suspect they falsely initiated disputes & collected of which I have no knowledge of. My business has been affected financially upwards of 10k.
I really need someone that knows the company and it is time sensitive. Ty
Some hack and to my chime account and stealing my money from my account and I get I get a check from the government SSI check I miss two payments of that that was going on my account too it\'s like that keeps stealing money from me somebody hacking into my account and when I follow the dispute trying to denies it it\'s like they very unprofessional they really don\'t help you they don\'t explain anything to you it\'s like they always just denies it saying oh we feel like it\'s authorized that\'s not right right they don\'t know what person l
Undisputed three transactions for it to get denied three times they asked for some information I gave them the information even gave them a receipt just so they can reopen it and deny enclose it again three times I want my money back
I filed a dispute with chime because I had been scammed out of $1,649 while trying to purchase a car I never received and was left with $87 in my account. I filed a police report and tried to provide evidence proving that yes I sent the money but the whole thing was a scam. They opened and reopened my dispute claim three times only to keep denying it. I just want my money back
Chime will not approve my disputes of unauthorized transactions totaling $519. I have provided a picture of the person, a police report, and the co-workers statement acknowledging that this guy stole my card. I ask them what do they need to get my disputes approved and I always get \"if you have new documentation you may submit it\". I have requested the denial reason 3-4 times now and I only get an email that they are unable to deliver a message.
Chime recently closed my account due to fraudulent activity instead of refunding me my money
Fraud on my acct for 185.00
Said they can’t process investigation, I got angry they closed my account and said they will mail me my funds that’s in the account , which was over $3000
It’s been over 45 days and I haven’t got anything and now they saying they are not going to give me anything due to not compliance
I have an open dispute with chime bank, I have tried to collect on the $7450 they owe me from denied bank claims. Chime shutdown my account after I was denied a claim even though i was protected under their liability disclosures and deposit payment agreements. Please help me recover my money from my lost dispute with Chime.
Chime froze my account and now 6 months later is telling me they are closing my account because I am not in compliance with the account which makes no sense.
Chime is not allowing me to mobile deposit my weekly checks that I receive from my Payee that she gets from my SSDI Benefits that get’s dispersed to me weekly.
There are time’s when they do let me to mobile deposit my Weekly Benefits and there are time’s that they don’t because there not willing to disclose the real reasons on why Chime get’s to pick when and how and why they get to Discriminate against the Chime Customers by viewing there Account to where they feel like the Chime Customer isn’t making Chime Any money so Chime feel entitled to Discriminate on any of there Chime Customers regardless on how much money that Chime Customers end up Trusting The Chime So called Bank to get Discriminated Day In and Day Out Because Chime Cannot Fully Explain on why they mistreat any of there Employees and Customers for there own Personal Chime Bank Satisfaction.
Just like being kicked back down when any Chime Customer try to Make it right with the So called Chime Bank by making amends with All the Chime Customer’s and Employees just so Chime would think that there in the right to Discrimination against who ever there willing to put through the Pain and Misery by Discriminating and restricting there Chime Account’s without any further explanation that needs to be explained to All Chime So called Bank Account Users.
So many many things.. chime has cost me to almost lose my home. Small business owner of 14 years. I’m on the phone with them right now. They closed my account Feb 14, 2024 for being rude and disrespectful. Accepted deposits since then. Currently unable to access any info on account due to closure. On hold for 56 minutes. Collected $ on disputes I never made…….a lot
Dispute Process is non existent for unauthorized charges
Hello
I was locked up for 4 years during that time a lady took over 33000 out of my Chime account. They told me to send them paperwork they needed so they could put my money back into my account. I have sent them the paperwork over 6 times still denying me. I even talked to a man there and he said there is no reason they should deny me. Please help me. Because of them I am homeless and I cant pay me bills and I really need help
It started in 2020, when CHIME suspended my account after my unemployment deposit. I submitted the necessary documentation but they never gave me access to my account. 3 years later, back and forth, email after email, and several calls. I finally got access, 2 days after my account was reopened I was a victim of Phishing. My account cleaned out. once again investigation after investigation dispute denied, denied. The people that work there are really stupid they deceive you tell you one stuff that isnt true. I have so many email its crazy they all say the same thing. I even wrote to the CEO no response. Then all of a sudden they closed my account with disputes pending I get emails where there is a credit to a dispute but I get no where no closure check nothing. They are so ignorant and so quick to close your account and keep your money but play stupid when its time to give you your money. They have no clue what there doing or saying not properly trained to handle someones money. I want to SUE them for pain and suffering sucj an inconvenience I almost lost my car because of them and I became homeless due to them keeping my money.
2382.74 stolen out my account I didn’t Authorize chime not solving my problem they are giving me arun around for money I sent police reports I just don’t kno wat else to do i am very dis Satisfied by Chime
Chime refuse to pay me my refund of $160.00 that the atm machine has returned my money of $160.00 on March 14,2024 at 1:52.I informed chime on March 14,2024 of this issue.Chime didn’t process my dispute until the second time I called on March 20,2024.On March 21,2024 chime denied my dispute.I believe because I lost my receipt.When my money of $160.00 went back in the atm machine the bank of Santander should have cleared it like any other transaction that didn’t go through.Chime stole the big amount of money from me $160.00.But chime will not take the little amount of a dispute.I have done disputes with chime and they returned my money of the little amount.The big amount chime will be dishonest and steal your money and lie stating they have gotten in contact with the merchant.Which chime has not got in contact with the merchant.The merchant would have cleared the $160.00 because it’s on file and recorded.
Chime account was closed Jan. 29th, 2024 for no reason, account never had any suspicious activity or malicious intent. Account was used for work direct deposit. I requested a refund for a service not received which was $150 with georgia power before the account closed. It was sent in email that the dispute was finalized and refunded. I then received an email about a closure check being sent and to wait 30 days for processing. I did just that & after waiting and calling for updates I\'ve been lied to by every representative at the establishment about this \"check\" I was promised to receive from them. I called today 03/20/24 and was told ANOTHER lie but even worse told that my check cannot be sent but wasn\'t given any reason why, it\'s ridiculous and needs more attention than usual so I hope to find help lawfully on this, Thanks.
chime did not give me my dispute for over 4.5k
Chime has refused to accept my tax return check through the app. The back of the check has “Deposit to Chime only” written on it so I could deposit it and now I cannot use the check anywhere else due to this. I have contacted them and they refuse to give me any further information as to why it will not go through. The IRS will not re-issue me a new tax return check due to my current one be a valid check with nothing incorrect on it. I have explained to Chime they are the only people who can take this check and now I’m out $7,721 since I cannot do anything with this check. I don’t know if I can do anything about this but I sure do want to try because there is absolutely nothing wrong with it. They just won’t take it and will not tell me why.
Need representation in an arbitration case against chime finacial
Chime is will not return funds for charges disputed for my authorized charges
Unauthorized transactions started coming out of my account on February 16 and continued through February 27. I usually get Alerts if any transaction are conducted. I didn\'t receive any during this time. I have provided the documentation that Chime has requested but they continue to deny my claims.
4200$ was taken from my chime account fraudulently and i disputed it and they had denied me not even in 48 hours that\'s to quick that\'s shady it should have took longer if they really looked into it. and the merchant draftkings literally has 0 customer service they have no actual phone number to contact just a voicemail they will never respond to i called over dozens of times mulitple voicemails left and 30 plus emails sent they dont care and wont do anything for me chime should have my back and they dont i want to fight them
Chime took 2315 dollars from my account and bancorp and chime both acknowledge that it happened and bancorp said it was supposed to be deposited almost a month ago and neither bancorp or chime seems to know why it\'s taking so long and I\'m going farther into debt I Don\'t know what to do
I had a chime representative call me on my phone telling me that I have fraudulent activity going on in my account and was trying to get me to transfer money from my account to my cash app to his cash app and then said was going to refund it back in my account that my account had been frozen due to Fraudelants on activity. Me not thinking at first I sent 200 and then I got hesitant and I was like man I don\'t believe that we would have to do all these extreme measures just to secure my account like something\'s not right so I didn\'t send the rest of what they were asking for they were asking for the whole amount of my account but they only got and I\'m still waiting today for a refund that I haven\'t got back in all it had ended up costing me way more than what was in my account due to when I took everything out of my account because of this into my catch up someone hacked into my cash app and took all my money out so I\'m left with nothing this is horrible
If you can email me, I will send the screenshots I took of the whole situation. I finally have the proof . rawker43@gmail.com thank you
I have been told by three different supervisors that my SSI payment would be posted today. They lied once again and are very rude with customer service. Not giving me any specific time just the same generic answer. This has been going on for the past 3 months
Hi there was fraudulent activity on my account. Someone compromised my account and ran up a bill, I never authorized any of these bills. So they denied me.so I noticed more things in my account and I disputed them and they awarded me temporary credit. So if you thought my account was compromised, why would they denied some and some they said know.
I was scammed online and filed a despute with chime it was denied even tho i have proff snd they r unwilling to help me
I have had 3 fruadulent charges on my chime card and they denied all 3 chargebacks. My card was stolen, ordered new card and they still denied me. Im soooo frustrated with this bank thinking they can do what they want. So basically chime is saying steal money out of any of our customers accounts because we dont care and will not try to help you get your money back. A real bank would not act this way that is why I believe this can not be legal right?
I filed a claim this past Saturday when I had received a text message from chime letting me know that somebody had tried to use my card for crypto wallet. When I denied the transaction. I was told a representative have called me shortly. When I had received a phonecall customer support number I answered where I spent 41 minutes talking to what I had assumed was a chime representative. In the time span of that phone call, I had received alerts that I had a new login on my account. I changed my password and then money was transferred to an account that I do not know saying it was for a new account. Where I was placed on hold again. Then the call is disconnected. I called the customer support number back which was directed to another person who said they had no idea what I was talking about so I filed a claim. Ever since then the claims have been denied saying they see no air in the transaction. When I did not authorize money to be taken out of my account. I filed a police report. I sent all the evidence in and it\'s still being denied. They\'re not trying anything and just writing off the fact that $3,000 is taken out of my account.
False advertisement. Direct deposit iddues
So I was charged 1200 dollars plus for credit repair service from a company that did not provide the services and turned out to be an illegitimate company. Chime literally told me on the phone they had no address or phone number on file for this company but yet denied my dispute and couldn’t provide me any true evidence as to why .
I used my Chime account in October to transfer $1500 to an email address. Chime says the money was claimed but the recipient did not receive the money. I have asked Chime several times to reveal who claimed the money but they refuse to tell me. I would like a refund of the money, I have spoke to Chime a lot about this, Thank you
You • 1:44 AM
They closed my account with around $1,750 in it they will not open it back up so I can get my money out of my account also they never let me know they was closing my account so I could go take the money off my card .. it was my whole paycheck right before Christmas and that\'s all the money I had .. they won\'t tell me a reason I already reported them to the BBB and still nothing .. i did absolutely nothing wrong or illegal for them to close my account
I am wanting to proceed with arbitration against Chime Financial for 2 disputes totaling 6 charges from Paybis in the total amount of $1409.00. I filed the first dispute on November 17, 2023 and the second dispute on November 26, 2023. Dispute claim IDs are: 12080321 and 12163271. I have filled 14 rebuttals on claim 12080321 providing police reports, FTC reports, IC3 reports, complaint to FDIC, Office of the Comptroller, Better Business Bureau, Consumer Financial Protection Bureau, and I also included screenshots of fraud alert text messages that was sent to me by Chime asking if the charges were valid and I replied No. They stated the transactions were blocked but still the transactions came out my account. I also included a screenshot of where my address was changed in the app without my permission. My address was changed to a Tennessee address on November 19, 2023 and I do not live in Tennessee. I live in Kentucky. My license is in Kentucky. On that same date, I received more text message fraud alerts about the same Merchant trying to take money from my account. I replied No to them being authorized and the charges still went through on the account. I filed the 2nd dispute for the charges in October because i was not aware that those charges came out my account at that time. I was not informed via text message like I was in November. I feel like that was also odd. So on November 26, 2023, one of the Chime representatives told me that there were charges from Paybis in October 2023. So we disputed those together and I made a new police report to include those other transactions and sent that to Chime. I asked Chime dispute dept if a chargeback was every initiated and several representatives said No. I asked for the documents to deny my claim on every single rebuttal and they only sent me “Intake dispute form and Member Evidence” meaning only the evidence I gave them, they come to a denial. How do you come to a denial with this sufficient evidence that I’m using to SUPPORT my claim? There was not an investigation done on these claims. Because where is the proof that these charges were valid? Chime never supplied this information. I have proof that Chime NEVER supplied any documentation or proof that the charges were valid. I am demanding the $1409.00 back into my account. If I have to go through arbitration for this, I will consider adding treble damages, statutory damages, etc.
I had nearly $2000 in fraudulent activity in my account during 6 months while I was in jail I filed a police report and sent documentation of when I was in jail and when I got out and copies of the police report. but time sends me a letter 24 hours later to my email saying No error occurred And no fraudulent activity was found I\'ve tried multiple times with the same results please I need help.
Several unsuccessful attempts to get answers regarding my disputes . I have reopened them many times only to get an email within 24 hours after telling me the don’t see any error occurred . It would be a lot to type out , but would love to have some help in getting my money back .
Lies, rude representatives and acxount breach issues
I received an sba loan for $12,500 and $5,000.After the deposit was made available to me, Chime closed the account days later and says my account does not qualified for a refund. This situation has been going for years. Chime owes me over $17,500.
I still have the loan to pay back.
I need to sue chime for millions of dollars, I have a legitimate claim.
An instant deposit was made to my Chime account from CashApp. The transfer went through. 2 hours later my account was put on \"hold\" for \"suspicious activity.\" They stated the deposit was \"out of compliance\" with chimes enrollment. I immediately sent verification and documents requested. It has been a week now. Several appeals, and escalations have been done. My account is still on hold and i am unable to access funds. They are repeatedly asking for the same information. The representatives are no help. I stopped receiving emails they claim they\'ve sent and they claim they don\'t receive my emails. When i emailed from a secondary email i received a response until i voiced my complaint, and then they went mute. I just want my funds!
On aug 27th i got a new phone number and when i went to change it and the chime app said numer was already in use. they locked me out of my account and i sent required documents immediately and it took 12 hours for account to get unlocked, during this time, my disability check hit on the 28th and chime rejected my deposit. I called the sept
1st, got told call the next day,second daythey told me to call SS to re issue check and he said they would be glad to but they did not recieve it. got the run around for days . On sept 5th i got pissed and told chime they was gonna locate my money NOW. Was told chime had a hold on my money and it could be 5 business days. Wellthat was a week ago, and stuill waiting on my mothly money. SS said to ask them for the advance since they had my money, they could not do that. Im flat broke, family has helped but they live month to month. Im mad and in very bad health. they gonna cut my lights off, water, and my bills has late charges because of overdrafts. my chime is overdrafted 96.00 and no spot me left because they didnt get my deposit. i have 35% of my heart and 27% of my lungs and end stage of life and this stress over my check and no money is affecting my health big time. Can you help or get my money faster
Like to sue Chime for not honoring my dispute and providing me with false investigation. they concluded I never submitted documentation on their final investigation, but I did by email and them acknowledge it. I have all the emails from them.
I woke up this morning to a text message that was sent at 4 am stating that the phone number on my chime acct has been changed and that if I didn\'t make this change that i needed to call immediately. Well its 4 am, I didnt get the message till after 6 am. During that time not only was my phone number changed on the acct, so was email giving the hackers full access to my online acct and wiping my account dry and leaving me with just 19 cents. Over $2,000 was taken in 98 seperate cash app payments.
I called Chime immediately and reported it. They said I needed to wait till the payments process through my account before I can be issued a refund. They said it could take up to 90 days. Which to me is unacceptable. These hackers didnt access my cars information through anither source. They were able to gain access to my account by changing the email and phone number. I would like to talk someone about a possible lawsuit. It shouldnt be this easy to to gain access to someones acct. They should have better fraud protections in place to protect the consumer. I had 98 transactions in a 20 minute time frame to two different cash app accts not once did they think WOAH! something is wrong here and now I have to wait to get my money back. If you think this is a possible case and can help me out id appreciate it. Someone needs to be held responsible it shouldnt be this easy. Also, these types of things are happening everywhere, every single day. I have noticed through my own research that are are videos on Youtube explaining how to get a VPN and step by step instruction on how to hack accts. I am interested in a possible lawsuit against Youtube for not monitoring the content that is on their platform. May sound crazy but something needs to be done. Thanks for your help and I look forward to hearing from you soon.
Chime reset my account and told me to put in new password I did they locked I went through there steps and it remained locked they said they can\'t do nothing they reset it I didn\'t know I\'m getting eviction notice past due notices for utilities because they stole my money
I deposited a check on 7/2 - it cleared my DADS account (writer of the check) on 7/3 - CHIME gave me 200 - They CLOSED my account without the 1300 being put into my account - I doubt I will ever see this money
Chime closed my account due to suspicious activity. Also, for filling my Georgia tax. I explained to Chime that I am a travel nurse. Chime also said my account was being closed due to large sums of money coming in and out of my account. I paid funeral expenses for my loved ones. I gave Chime the necessary documents and they still closed my account.
Victor - Eugen
3 years ago
Chime dispute. Chime never really work a dispute and won\'t comply with the laws. Decline the dispute without thoroughly investigating since it already took my money.
Mislead and misinformed by chimes customer service rep, I inquired about a payment notification that I owed and had to pay$1595 on credit builder/secured card due on May 21 or they would send a delinquentcy to my credit report.. I had $325 in the account.chime neglected to send me secured card replacement. And for the second time sent my SSD deposit to that account instead of the checking account that I set up my direct deposit with ,and have a debit card I use the access funds...I specifically asked 3x penalties for closed the credit building account which I had already turned off the appt. How would I be able to access the $325 which is all the money I have for the next 10days. I was told that once the account was closed the money would Immediately be transferred to the checking account and I could use my debit card to use ATM. She told me once they closed the credit builder the account couldn\'t be reopened I asked again because if I couldnt get to the money immediately I would leave it open. Again she said the money would immediately be transferred and I then agreed to close . When I checked my balance there was no money in my account. I called back got hung up 2 and there was told the information wasn\'t couldn\'t. That they would send me a check and it would take up to 30days to receive my money...Im now destitute no food, or rent money. I filed a complaint with they gave me a number and said there is nothing they can do to correct this expedite the funds, or even give me a partial credit for your mistake. The customer service rep. Give wrong information, don\'t understand or communicate thier procedures or ability to correct their mistakes...
Chime did not protect my identity.. a card was sent to me.. I never applied for. Once I opened it with all my pictures of ss card driver license and a selfie etc once I was finally able to open the card was already being used by someone else and then charged by a gaming site when I was asked by chime to enter a card??? I am asking for $500,000.00 for privacy act violated and much more
Chime is holding my money suspended my account and is not releasing it to me.
When they asked me for requested documents I sent it in 1000 times and they keep sending the same generated email back stating they did not receive any information from me I need my money.
I suspect Chime Bank of providing false bank statements and charging. hidden fees. They are also not adding money bank to the bank balance when a pending transaction is settled. For example yesterday my starting balance was -89.14 and had a pending transaction of 59.55 the transaction settled for $59.44 and the 0.11 was not added back to my account… my account balance still -89.14. There are also monthly computation errors.
1 had an account with chime and someone stole money from my account and I reported the transactions which opened a dispute on my account on March 5th 2023.
Today March 9th chime closed my account claiming because I failed to comply with the deposit account agreement which is a complete lie. They still have made any progress on my disputes and also closed my account without any heads up so I could atleast remove my remaining funds before they closed my account. When I call they just keep giving me the run around about my account
I deposited a check with chime and the funds were not on my account and when I canceled the mobile deposit and tried to deposit the check somewhere else my insurance told me chime had already cashed my check before I even canceled my check deposit with them
My debt card was lost and used in a different state they deny my claim in less than 4 hours the frist time this happen last year June 7 since then I have submitted my location history I’d that day my work history and my next bank accounts history showing I was in Florida at time and they still have bin deny my claim over 6 times now and I was told by a agent that chime had a history of agents taking advantage of the system so they removed the button to release the claim money it’s way more but this is short and simple
Someone stole my card was able to transfer 6000
Dollars out of my account plus change my info on my account now they are giving me a runaround 3 months
Chime has been reporting to the credit bureau that I owe them money whilst having a clear account . 4 months the issue has persisted . 4 months I\'ve reported it . Sent emails . Made complaints . Currently on the phone with them
I just had my car repossessed when I went to make my two missed payments. I put $4000 down on October 28, I called the dealership and they told me to come there to make the two missed payments. When I did, they took my car. They told me to call the bank in the morning and they may or may not take the payments. The United Auto Credit financing sold the loan back to them on December 29, 2022. They lied when they said I could make the payments. I have the money. I need assistance asap please.
Hello, this company took my funds and refused to release them. I have been disrespected by the representatives and this company has discriminated against me viscously. I am preparing to tell my kids there isn\'t a Santa clause because this company is still holding my funds illegally and not issuing my refund check to my correct address or re-enabling my account. I will be having stride bank investigated for allowing this irresponsible company to distribute off their platform. I have contacted the authorities, filed a police report and will be seeking arbitration. This has cause my diabetes to eat me alive by me not having my medication but justice will be served. This company took my $8,341.04 and gave me no response about my funds even after I sent the requested document and I see that I\'m not the only one because there are tons of complaints. I\'ve lost over $20,000 in property due to this company neglect.
I opened an account with Chime, it is shut down, they are still reporting to experian and possibly the other credit agencies my account is open, when it is closed. Disappointing because I rely on experian to accurately do their job.
Hi,
My name is Thomas and I have filed multiple unsuccessful disputes with Chime. I was charged for a payment that was said to have been declined. Afterwards, I placed a replacement order to the same merchant. Because I was charged for both orders, I issued a chargeback dispute. As I was working out the details with the merchant, I canceled the chargeback claim and received a refund from the merchant. However, the merchant was charged back for both payments, and I have only received money for one of the refunds. The merchant has contacted Paypal which has confirmed that both charges were sent to Chime, and Chime disputes that I have received both payments despite my account only receiving one of the payments. Additionally, I have lost approximately $100 due to the exchange rate (payment/refund was in CAD) and how long it took Chime to process the first refund. I have asked Chime to provide me the documents that led them to their decision, but I would like to know how to proceed with an arbitration hearing because I do not think Chime will pay me the money for the second refund.
Thomas
