ABOUT Josh Shambaugh

Josh is the IT guru that has been by Mike’s side since day one.  It used to be just Mike, a computer and printer, from Mike’s basement apartment office.  Today, Josh oversees 15+ staff members both locally in Illinois and throughout the country.  Josh’s expertise is in remote support, PC and laptop repair, networking, data recovery, VOIP Service, and Salesforce. 

In 2021, Josh oversaw Mike’s rollout of Litify.  Josh is now Salesforce certified and is Mike’s Litify Administrator.  From Litify, to VOIP phones, to multiple Litify integrations, to new hires, Josh makes sure Mike’s office runs seamlessly with very few hiccups.  When there is a hiccup, Josh drops everything, 24/7, and fixes it—no questions asked.

Most law firms hate their IT guy.  We love Josh.  He’s one of the top reasons why Mike’s firm has had so much success since 2012.