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Submit a Comment filed by: Casondra6 months ago
It’s been more then 30 day and I got 10 scam likely calls just today
Michael Agruss6 months ago
Hi Casondra. If you're continuing to receive telemarketing calls after being on the Do Not Call Registry, you may have a case for compensation. Please give me a call so we can discuss the calls you're receiving. Thanks, Mike
Submit a Comment filed by: Alyssa9 months ago
I am not sure if you help with these types of issues. But back on October 29th,2020, I began getting text notifications that information was being unlinked and changed on my CashApp account. I immediately responded. I tried to change things back. I notified CashApp customer support immediately. In the wee hours of the morning, my account was drained. I submitted a claim regarding the fraudulent “Cash outs” to a debit card that does not belong to me. One week later, the same thing happened. I had money invested into Bitcoin. They hacked my account, sold my Bitcoin, and then again Cashed out those funds onto a new debit card. I had not messed with my account since the first hacking because I wanted them to see every transaction and know it wasn’t me. Two weeks went by and this happened one final time. I had money invested in the stock market through their app. The hackers sold my stocks on a Monday morning right at 6am. I was asleep. They sold my stocks and Cashed out the rest of my funds. Each time I submitted a claim through their customer support team. In total, they stole around $5k from my CashApp account in the middle of a pandemic, while I was unemployed, and could have really used those funds. Since all that happened (through the month of November 2020, I have gotten nothing but empty promises and/or ignored by the support team. I requested to speak with a supervisor and all he said was that he will escalate the priority on all three of my cases. On their website, and in multiple emails, they say it takes up to 10 business days to finalize the case/dispute. However, I have been waiting and getting the run around for About 5 months now. I don’t have access to my old account. And each time I have requested reference numbers for each case I have submitted, they never return my emails. Unfortunately, email is the only form of communication they use. You are unable to actually call anyone to speak over the phone. If there is any chance your law office deals with these types of issues. But If you do, I certainly look forward to hearing from you. Thanks for your time!
Michael Agruss8 months ago
Hello Alyssa. I'm so sorry to hear that you've suffered such a dramatic loss during these uncertain times, I'm sure it's weighing on your mind and it can be quite scary if you don't know how to deal with it. I would be happy to talk with you about this and see if we can help you out in dealing with your case. I will contact you or you can reach me at my office. Thanks, Mike