Arbitration is a fairly simple process, however just like a traditional court case, it is often easier with the help of a professional. The consumer law lawyers at Agruss Law Firm, LLC are experienced in arbitration cases and can help you through the process from start to finish to get a fair resolution.

Once you contact our office, we will review your complaint, then create and send the necessary legal documents on your behalf to the other party. This may be a bank, phone company, cable company, gym, internet service provider, or credit card company to name a few. Our experts will guide and support you as you take on the “big guys”, ensuring that you get fair representation. 

During arbitration, both parties will present their claims in a similar manner as a court case. While arbitration is typically less formal than litigation, each side will present evidence, call witnesses, and give testimony. Both parties are typically represented by an arbitration lawyer to ensure that the case goes as smoothly as possible. Once each side has presented their case, the arbitrator will consider all the evidence and make a ruling. This ruling will be legally binding, however in some cases it may be appealed.

Arbitration has become more popular in recent years as an alternative dispute resolution (ADR) method due to a few factors. These include: 

  • Lower cost-While there are costs involved with arbitration, including the cost(s) of hiring an arbitrator and lawyer, many contracts involve a “cost-shift” clause, where the “loser” pays for the costs associated with arbitration.
  • Expediency-The average arbitration case is settled in just over a year—most court cases take an average of 18 months to three (3) years.
  • Flexibility-Arbitration can be scheduled around the lives of both parties, whereas court cases are held during typical business hours/days.
  • Less hostility-Arbitration is typically less hostile than a court case—both parties are encouraged to work together towards a resolution.
  • Privacy-Arbitration cases are often kept confidential. 

Arbitration is a very useful tool for resolving disputes, and Agruss Law Firm, LLC can help. With our expert guidance, we bring the big companies to the table and provide the support needed to get your bills corrected, credit reports fixed, improper fees refunded, and more. Let us pick up the sword for you; you have nothing to lose. 

We are proud to serve our fellow citizens in arbitration cases. We see you as a person, not just a client – and that makes us better at the work we do. We listen. We learn your story. And, as we help you get the money you deserve, we go above and beyond in a way most law firms never could and never would. Because we’re not just lawyers. And you’re not just a client. We’re friends, neighbors, family. We’re all people and here at Agruss Law Firm, we put People, First.

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All of your information will be kept confidential.

Submitted Complaints

On August 27, 2021, I traded a 2021 Elantra for a 2022 Santa Fe. My Elantra had less than 200 miles on it and it was purchased December 2020. I drive my son to and from school Monday - Friday. The school is less that 1 mile away and I pass multiple school districts so the average speed limit might be 45. The following Monday, the front dash lit up like a Christmas Tree; I called the dealership and they stated the next time it came on to bring the car directly to the dealership (a 40 minute drive away). The car was parked and I drove my husband's car for the next few days. The next time the car was driven was 9/7, the errors started flashing again. I drove the car the 40 minute drive; waited for 3 hours for them to tell me my car was perfectly safe. Before leaving, my engine light came on. They again insured me that it was safe to drive. On my way home the emergency parking brake flew on for no reason causing the car to slam to a stop, tires squealing. Thankfully no one was hurt. The car was parked when I got home and my husband picked up our child. The next time it was driven, was September 9th. On this day, on my way to drop my son off, the car again turned on the emergency parking brake for no reason. My son was in the car during this instance. After getting home, I called the dealership which told me they could not get an appointment available until November. So I called Hyundai Corporate; which instructed me NOT to drive the car. September 10th the car was towed to a different dealership, where it stayed until October 11th. Technically, the car wasn't worked on until September 11th and was completed October 8th. However, I had to return my loaner car, coupled with anxiety of retrieving the vehicle lead to my husband driving the car home on October 11th. The mileage when the car entered the shop was 226; it was 404 when it was returned, 428 when my husband arrived home. Since then the car has sat in our garage. Hyundai has offered $600 as a suitable outcome; however, that doesn't take the anxiety of even sitting in this vehicle, let alone drive it. I was informed that because the dealership showed the car being started on the 11 and being done on the 8th, that it was not 30 days; although the car was there from September 10 to October 11. I just want a different car entirely; still a Hyundai because I do like them but just a physically different car, not a 2022. I just don't feel the 2022 has had all the bugs worked out and while Hyundai states it's fixed; it does not erase the fear I have for that car. Can you help?

Best method of contact is email: I currently am on my 5th or 6th executive level compliant and several complaints inquiries that go back to April 2021 with Wells Fargo for my checking account that was closed by them in August. I am reporting them for several UDAAP violations. I have case numbers dates employees names and some addresses of employees who have attempted to help me. There are also Zix secure email messages that after 30 days are deleted but have been advised by Wells Fargo Executive Management that those emails could be recovered but have to date have not been. This all stems from a fraudulent merchant who scammed me out of online purchased that I reported to Wells Fargo got provincial credit for then final credit then a letter returning the credit because the merchant provided Wells Fargo a fake UPS tracking number. I can explain how and why I have received this information. I am on disability and social security so money is tight. I have explained to Wells Fargo that my career is in finance and that with a charged off account serious messes with my career should my condition improve.

Hablas español??

My story is about Prestige Financial, Six years ago and after my bankruptcy discharged I went to purchase a new car. The dealership got my financing through prestige, big mistake. After one year I asked to get refinanced at a lower interest rate but I was denied by prestige. Another year goes by and I then asked for the payout amount and it was maybe about $2000 less than when I got the car, so I told them to please pick it up because most of my payment went towards interest and barely nothing towards the principle. It took them two months to pick the car up and now three years later they are suing me for over $15000.00 plus there attorneys fees. The attorney has frightened me by threatening judgements and garnishments if I don't agree to a payment arrangement. I have read so many reviews of how they have done this to 100s of others and I'm hoping that someone can help me to fight them. Thank you for listening

Michael Agruss Headshot

Hi Tina. Let my law firm help you with this situation. You're correct, Prestige Financial has done this to many other consumers, each of whom was likely scared or bullied into a situation they couldn't get out of. I am going to give you a call to discuss this further and we can work with you on resolving your issues with Prestige Financial. Thanks, Mike